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Reviews of Studio 6 Dallas, TX - North - Richardson

2 out of 5
Studio 6 Dallas, TX - North - Richardson
12301 N Central Expy, Dallas, TX

Reviews

6.6
Rating 10 - Excellent. 87 out of 307 reviews" "
Rating 8 - Good. 68 out of 307 reviews" "
Rating 6 - Okay. 45 out of 307 reviews" "
Rating 4 - Poor. 35 out of 307 reviews" "
Rating 2 - Terrible. 72 out of 307 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

lynetta

Liked: Staff & service, property conditions & facilities
Front desk was very nice.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi Lynetta,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

ronald

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good trip nice accommodations
Stayed 1 night in Mar 2024
Response from Brand Experience Team on May 7, 2024
Hi Ronald,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Koforola

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Is very nice and clean
Stayed 2 nights in Apr 2024

2/10 Terrible

Isabel Aranzazu

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room had a potent smell of smoke that wouldn’t go away even with a fan and the AC on. We asked to change rooms, and all of them were in the same situation. There were people outside that were noisy all night, and the area was very bad. We did not ended up staying there.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Isabel, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Henry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Their was roaches everywhere and the pillow case had slotches of red. I can only assume it was blood. Disgusting.
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Henry, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

6/10 Okay

Heather

Traveled with partner
Disliked: Staff & service
The attitude of staff
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Heather,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Troy

Stayed 1 night in Mar 2024

10/10 Excellent

Kimmala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Kimmala,Thank you for the amazing review!Maz K.#Team6

10/10 Excellent

Amia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room especially the stove top
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Amia, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable.... liked the kitchen area. Being so closed to Central Expressway the room was rather quiet.
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on Apr 9, 2024
Hi Susan, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Troy

Stayed 1 night in Mar 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities
Very nice quiet & clean
Response from Brand Experience Team on Mar 12, 2024
Hi Alyssa,Thank you for the 5-star rating!Lilith#Team6

8/10 Good

Fabian

Good
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Fabian,Thank you for positively rating your stay!Lilith#Team6

4/10 Poor

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Communication and room placement wasn’t the best had to change rooms as it wasn’t clean but the location is convenient.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Lucarus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good but needs more cleaning outside trash everywhere.
Stayed 2 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Eminence

Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 9, 2024
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

Myles

Traveled with partner
The cleaning lady came into the room an took a blanket off of the bed that did not belong to the motel and it does not seem that we will get it back.
Stayed 8 nights in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Myles,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

DaMonte

Liked: Staff & service, property conditions & facilities
Entering on side the highway
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi DaMonte,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Lucarus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 27, 2024
Hi Lucarus,Thank you for the excellent review! Lilith#Team6

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place To Stay!!!
Customer service was top notch upon arrival. The room was very clean and spelled good. Great confidence that if I would have had a problem the property would have handled it.
Stayed 3 nights in Feb 2024
Response from Nancy Y. on Feb 13, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Poor

Lauren

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Lauren,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

DaQuesha

Stayed 4 nights in Feb 2024

10/10 Excellent

Jami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent job
No matter the issues. When you let the front office know. Studio 6 is on top of it.
Stayed 3 nights in Jan 2024

10/10 Excellent

Nakia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It's is worthy of your stay
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi NakiaWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great stay and will be there again.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Nakia, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 Okay

Kamryn

Stayed 1 night in Jan 2024

4/10 Poor

Gary

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Cristiane M.

Stayed 2 nights in Jan 2024

2/10 Terrible

Patricia

Stayed 1 night in Dec 2023

10/10 Excellent

sandy

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are roaches in my room. I saw one in the restroom and some on the wall next to my bed. I have pictures.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Dec 20, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

sandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the area quite
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Sandy,Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

Alexandra

Stayed 1 night in Nov 2023

10/10 Excellent

sandy

Stayed 1 night in Nov 2023

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness
It was okay I guess the area was not very nice
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi Michelle,Thank you for positively rating your stay!!Lilith#Team6

2/10 Terrible

Walter

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My A.C. Didn’t work and the property didnt want to accommodate me with another room nor my money back after saying that they came in to fix it and it still didn’t work
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi Walter,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Raymundo

Liked: Cleanliness
Stayed 5 nights in Oct 2023

2/10 Terrible

aisha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Horrible smoke smell room 324 - all my stuff stinks.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Juliana

Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Check Your luggage for critters
It was decent for price howver there seeed to be some structure issues becsuse the front door was hard to close and lock. the bathroom door looked as it had been tampered with and left unrepaired. What could not be overlooked were the ROACHES. They were variety in size. Huge near ac unit, very small one crawling up ac cord, medium ones (2 different occasions)the kitchen table area, medium small one in the restroom. What was sickening is the medium sized obe i caught crawling along the top comforter that i would have missed had it not been for the light of the TV. There was no food for them to come to I have no idea of the attraction to the bed whete my child was sleeping. This place needs to be fumigated ASAP! Too bad I cant add video
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Oct 17, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Victoria

Stayed 1 night in Oct 2023

2/10 Terrible

ANDRES

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff would let me have a room with my reservation paid for. Horrible experience with the staff.. Then asked me to leave the premises.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 2, 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

ANDRES

Stayed 1 night in Sep 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was ok you might want to find a way to help customers get around that don't have cars or any transportation
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 2, 2023
Hi Dennis,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, room comfort
The room was clean and good customer service
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 2, 2023
Hi Edna, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 Good

Mekdes

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was great.
Stayed 4 nights in Aug 2023
Response from Brand Experience Team on Sep 18, 2023
Hi Mekdes,Thank you for the perfect rating!!Lilith#Team6

10/10 Excellent

Danny

Stayed 4 nights in Aug 2023