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Reviews of Courtyard by Marriott Danville

3 out of 5
Courtyard by Marriott Danville
2136 Riverside Dr, Danville, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 203 out of 355 reviews" "
Rating 8 - Good. 103 out of 355 reviews" "
Rating 6 - Okay. 22 out of 355 reviews" "
Rating 4 - Poor. 20 out of 355 reviews" "
Rating 2 - Terrible. 7 out of 355 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Stacy

Disliked: Staff & service
Rooms weren’t ready had to be clean. Didn’t clean the rooms the next day terrible stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Dwayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was polite and professional
Stayed 3 nights in Mar 2024

4/10 Poor

Todd

Stayed 2 nights in Mar 2024

6/10 Okay

Ashtoreth

Liked: Cleanliness, staff & service
Overall, my experience was decent. However, at least in the room I had, the room and bathroom were dated. The tub/shower did not drain well and by the time my shower was done I was standing in above ankle deep water.
Stayed 1 night in Feb 2024
Response from Courtyard on Feb 28, 2024
We are very sorry about your tub drainage. Please give us another opportunity to serve you.

8/10 Good

LaTanya

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty good. More lighting needed outside when parking and continental breakfast would have been a major plus!
Stayed 1 night in Feb 2024
Response from Daly7 on Mar 6, 2024
Thank you for your feedback. We appreciate your business. Unfortunately, Courtyard by Marriott hotels do not offer complimentary breakfast.

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great. Bistro is under staffed and too slow. Room and bed was cozy. Staff was really nice! Lack of room service also
Stayed 1 night in Nov 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Glenda, Durham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooom was nice and neat.
Stayed 1 night in Nov 2023

8/10 Good

Sarai

Stayed 1 night in Nov 2023

8/10 Good

Falicia

Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Clean friendly staff. Only wish the breakfast was open earlier as we had to leave each morning before 7
Stayed 2 nights in Oct 2023

8/10 Good

Jenise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2023

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the Bristo and bed. I didn’t like the lack of bathroom towels.
Stayed 1 night in Oct 2023

10/10 Excellent

Danielle

Stayed 1 night in Jul 2023

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Rhonda

Stayed 1 night in Jun 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Cornell

Traveled with partner
Most peaceful stay!!!!
Stayed 1 night in May 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

4/10 Poor

bambi

Liked: Room comfort
Stayed 1 night in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Staff was amazing! Super clean! Convenient location to everything! Wish the pool was open though
Stayed 1 night in Apr 2023
Response from Sally on May 11, 2023
Thank you for your feedback. The pool is now opened, please come to visit us again.

4/10 Poor

Laurie

Disliked: Staff & service, amenities
Stayed 3 nights in Mar 2023

8/10 Good

Amy, Beaverdam

Stayed 1 night in Mar 2023

10/10 Excellent

Ashley

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was very pleasant. The rooms were clean and the hotel was 5 mins to everything like mall, restaurants, etc. Definitely will be staying at this hotel next time.
Stayed 1 night in Mar 2023
Response from Sally on May 11, 2023
Thank you for your feedback. Please come to visit us again.

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice.
Stayed 1 night in Feb 2023

2/10 Terrible

robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I arrived I was told that the card on file with Expedia had expired and I had to pay for the room again. I have my receipt from Expedia for $195 and the receipt from Marriott for $180 $20 for incidentals. Now if I have my receipt from PayPal and the bank shows the charge why did I have to pay twice? Unexpected expense ruining the entire experience.
Stayed 1 night in Feb 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice Courtyard Marriott that was definitely up to standard.
Stayed 1 night in Feb 2023

8/10 Good

Barry

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The property was quite and well maintained.

8/10 Good

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

2/10 Terrible

Adam

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk os untrained on proper checking you in. You get charged more then once. No one follows through with what they say they are going to do this includes management. The manger doesn't care about the customers. Management want return calls just puts you off and makes up excuses. The management will hang up on you when you confront them about why they didn't the right thing. I guess that is how they treat the truth and facts. Now Marriott has lost a long time customer.
Stayed 1 night in Oct 2022

8/10 Good

Marissa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Balcony was a Bonus, Beds were very comfortable, Housekeeping was on our hall with the cleaning cart until 8pm which I’ve never experienced before
Stayed 1 night in Sep 2022
Response from Cynthia Matherly GM on Sep 23, 2022
Marissa,Thank you so much for your kind response! We are all working very hard to provide excellent stays. We hope you will choose Courtyard Danville for your future visits to our area.

8/10 Good

anudeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Cynthia Matherly GM on Sep 23, 2022
Thank you Anudeep for rating us! We appreciate you and hope you will stay at Courtyard Danville on your next trip to our beautiful city!

6/10 Okay

Carl, SMYRNA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Aug 2022
Response from Manager on Aug 13, 2022
Thank you for your recent stay and your review! Your support is truly valued and we are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Brian

Stayed 2 nights in Jul 2022
Response from Manager on Aug 9, 2022
Thank you for your recent stay and your review! Your support is truly valued and we are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

ELIZABETH

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff very comfortable beds.
Stayed 2 nights in Jul 2022
Response from Manager on Aug 9, 2022
Thank you for your recent stay and your review! Your support is truly valued and we are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

VIRGINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean. The Staff was so nice. We stayed three nights and it was in the perfect location to get to good food, shopping, and area events. The only drawback, is breakfast is not included in your stay. It was a very enjoyable stay.
Stayed 2 nights in Jul 2022
Response from Manager on Aug 9, 2022
Thank you for your recent stay and your review! Your support is truly valued and we are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Liza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and good ammenities
Stayed 1 night in Jul 2022
Response from Manager on Aug 9, 2022
Thank you for your recent stay and your review! Your support is truly valued and we are glad you enjoyed your stay. We hope to see you again soon!

2/10 Terrible

Tina

Stayed 1 night in Jul 2022

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Manager on Aug 9, 2022
Thank you for your recent stay and your review! Your support is truly valued and we are glad you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Danville
Always enjoy staying at the Danville Marriott. Great location and friendly atmosphere.
Stayed 1 night in May 2022

10/10 Excellent

Dina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Ebony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Carl

Stayed 3 nights in May 2022