In-room safe, free WiFi, bed sheets

Reviews of The Holbrook Hotel

2.5 out of 5
The Holbrook Hotel
990 Main St, Danville, VA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 67 out of 78 reviews" "
Rating 8 - Good. 5 out of 78 reviews" "
Rating 6 - Okay. 3 out of 78 reviews" "
Rating 4 - Poor. 1 out of 78 reviews" "
Rating 2 - Terrible. 2 out of 78 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff was exceptional.Housekeeping was outstanding.
Stayed 4 nights in May 2024

10/10 Excellent

Marek

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Response from Ty and The Holbrook Team on May 16, 2024
Thank you so much for your excellent feedback! We would love to have you stay with us again!

10/10 Excellent

Venus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property. The rooms were large and the bed was extremely comfortable. I will definitely stay there again.
Stayed 1 night in May 2024
Response from Chris and The Holbrook Team on May 15, 2024
Thank you so much for your kind words about our property! We are thrilled you enjoyed your stay and look forward to having you back next time.

10/10 Excellent

Lloyd

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming upon our arrival and was able to help with any questions we had during our stay! Would definitely recommend and stay again!
Stayed 1 night in May 2024
Response from Anna on May 11, 2024
Hello, Lloyd! Thank you for the positive review! We are so pleased you enjoyed your stay here with us at The Holbrook. We hope to see you again soon!

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
prompting for a tip in the room and on the front desk. All was good yet there was nothing worthy of an extra payment.
Stayed 1 night in May 2024
Response from Madison, General Manager on May 15, 2024
Hi Daniel! Thank you for choosing to stay at The Holbrook Hotel. We are glad to hear all went well with your stay. We started a digital tipping program because many of our guests love the option to leave a tip with their cards opposed to cash, and to know what housekeeper cleaned their room to perfection, but guests are never expected to do so! Thank you, and we hope you will stay with us again soon!

8/10 Good

Blaine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel but still being renovated from its previous life as a doctor's office. Rooms are very clean and bathrooms are spacious with a walk-in shower, backlit mirror, plus the water was super hot. That's always a bonus! TV was huge and had all the basic apps built-in (Youtube, Netflix, etc.) and wifi worked well for the limited amount of time I used it. I'd definitely recommend this hotel based on location, cleanliness, and the staff was super friendly.
Stayed 1 night in May 2024
Response from Madison, General Manager on May 9, 2024
Hi Blaine! Thank you for staying with us and leaving great feedback! We are having some work done on our stairwell, so we appreciate your patience at this time. We are so glad to hear that our team provided excellent hospitality and that you enjoyed all of our amenities. We look forward to seeing you again, soon!

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kayla on May 6, 2024
Thank you for your feed back!

10/10 Excellent

Brenda

Traveled with partner
Our second stay here. Beautiful place. Wonderful staff. Very relaxing atmosphere. We’ll stay here when we come back to this city. Highly recommend
Stayed 2 nights in Apr 2024
Response from Kayla on May 6, 2024
We look forward to having you stay with us again!Glad you have enjoyed your stay with us

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and clean
Stayed 1 night in Apr 2024
Response from Kayla on May 6, 2024
Thank you for your feedback!

10/10 Excellent

Ralph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great overnight stay at The Holbrook and I am excited to see the investment they have made. I almost feel guilty for having to punch in 3 stars on your question about the area. Over the past 30 years Danville has gone from being a vibrant city into a Detroit like condition. My hope is that my hometown will soon become a vibrant city again.
Stayed 1 night in Apr 2024
Response from Anna on Apr 24, 2024
Hi Ralph! We appreciate the positive feedback! Thank you so much for choosing us for your stay here in Danville. We're here to ensure you have a peaceful experience. We do hope to see you again soon!

10/10 Excellent

Christina

Peaceful trip
Stayed 1 night in Apr 2024
Response from Ty - Front Desk Agent on Apr 23, 2024
Thank you for your wonderful review! We are so happy you enjoyed your stay here at The Holbrook Hotel and we hope to see you again many more times in the future!

10/10 Excellent

Jeffrey

Business traveler
Located close to hospital. Historic area and building.
Stayed 1 night in Apr 2024
Response from Karen on Apr 22, 2024
Jeffrey,Thank you for your 5 star review!Our guests experience is our number one priority.Come visit us again soon!

10/10 Excellent

Christina

I enjoyed everything about the stay
Stayed 2 nights in Apr 2024
Response from Madison, General Manager on Apr 22, 2024
Hi Christina! Thank you for staying with us and leaving a great review! We hope to see you again, soon.

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in clerk very friendly and gave us restaurant and places for entertainment.
Stayed 1 night in Apr 2024
Response from Karen on Apr 21, 2024
Cynthia, thank you so much for staying with us and the 5 star review! Our guests' experience is a number one priority. Come back and see us soon!

10/10 Excellent

Rick

Business traveler
Great location, cool building and thoughtful staff
Stayed 1 night in Apr 2024
Response from Ty on Apr 11, 2024
Thank you Rick for such a positive review! We hope to see you again soon!

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel in a beautiful neighborhood.
Stayed 1 night in Apr 2024
Response from Anna on Apr 9, 2024
Hello Donna, we are so pleased you enjoyed your stay here with us. Thank you for the positive review! We hope to see you again soon!

10/10 Excellent

MaryBeth, Murrells Inlet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice property. Décor modern and comfortable. Very quiet neighborhood. Across the street was an urban restaurant with acoustic guitar player. Enjoyed it so much we went back the next morning for coffee and breakfast. Talked with the owner and spoke with the interior designer and architect of the hotel property. Would definitely be back.
Stayed 1 night in Feb 2024
Response from Anna on Mar 30, 2024
Hello MaryBeth! We are so pleased you enjoyed your stay here with us. We're also so thankful you checked out our local shops & restaurants as well! It is our goal to provide you with the best experience possible for your stay. We hope to see you again soon!

10/10 Excellent

ELIZABETH

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I recommend it!
Stayed 2 nights in Mar 2024
Response from Madison, General Manager on Mar 28, 2024
Thank you for leaving us a wonderful review, Elizabeth!

2/10 Terrible

Kayleigh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude disrespectful recording me in the the room
Stayed 1 night in Mar 2024

2/10 Terrible

Kayleigh

Stayed 1 night in Mar 2024

6/10 Okay

Harley

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Kind of judgmental quick to put residents on dnr list yea the rooms absolutely gorgeous bit the headache that comes with it meh the only reason I stay here is because there’s this hotel expansive nice then the other hotel the bee outrageously priced and the Astoria which is dirty as hell and has bugs so I settled on this one again those 3 hotels are the only 3 presented to locals in the last 48 hours I had issues turn my keys to the door my keys kept going yellow instead of green had to change them 5 times in a 24 hr period I love the Holbrook just needs to get it together a little I will be back but I fell like I have to settle I wish the staff would be less judgement that’s my only issue
Stayed 1 night in Mar 2024

10/10 Excellent

Beverly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just overall elegant!! Clean.
Stayed 1 night in Mar 2024
Response from Anna on Mar 16, 2024
Thank you for the positive review, Beverly. We're pleased you enjoyed your stay here with us! We hope to see you again soon.

10/10 Excellent

Teresa

Stayed 1 night in Mar 2024
Response from Madison, General Manager on Mar 28, 2024
Thank you for an excellent review, Teresa!

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 2 nights in Mar 2024
Response from Anna on Mar 6, 2024
Thank you for the review, Alfonso! We are so pleased you enjoyed your stay! We hope to see you again soon.

8/10 Good

Deborah A

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is an old doctors office bldg. turned into a hotel. Done nicely. But not what I'm used to. Nothing in the area was open on Sunday evening. Thankfully the casino is close by. Food there was ok but extremely expensive.TV cable not working. Was told Comcast was down across the nation. Not really too sure. Was told to use other apps. All we wanted was some news in the morning.
Stayed 1 night in Mar 2024
Response from Ty on Mar 6, 2024
Dear guest,Thank you for your feedback. We appreciate your positive comments about our hotel's transformation. We apologize for the inconvenience with the TV cable, and we are exploring ways to address issues like these more efficiently.As a note for future guests, or hotel does not have an on-site restaurant, and we recommend exploring nearby options or food delivery. We apologize for any inconvenience this may have caused and appreciate your understanding!We hope you enjoyed your overall stay, and we look forward to the opportunity to welcome you back and provide a more seamless experience.

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff extremely nice. Really like the area.
Stayed 1 night in Mar 2024
Response from Karen on Mar 3, 2024
Thank you so much Paul for the five star review! It was a pleasure to have you stay with us. Come back and see us soon!

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
How clean the property was.
Stayed 1 night in Feb 2024
Response from Ty on Feb 29, 2024
Thank you for the positive review, David! It truly helps us better accommodate our guests!

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here. It was a real GEM!
Stayed 1 night in Feb 2024
Response from Karen on Feb 21, 2024
Thomas, thank you so much for the excellent review and staying with us! We hope to see you again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms at great rate
We really enjoyed our stay. Got a last minute rate on king standard and the room was large and clean with a nice kitchenette. Pay EV charging on site (ChargePoint so a little pricey) and a short drive to casino. Would definitely stay here again!
Stayed 1 night in Feb 2024
Response from Ty on Feb 18, 2024
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay in our king standard room with its spacious and clean design, along with the convenience of the kitchenette. It's wonderful to know that our location was convenient for your visit to the casino. We look forward to welcoming you back on your next stay, and if there's anything specific you'd like during your next visit, feel free to let us know.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room and bathroom!
Stayed 1 night in Feb 2024
Response from Ty on Feb 18, 2024
Hi Carlos, thank you for taking the time to leave a review! We're thrilled to hear that you enjoyed your stay and found our room and bathroom to your liking. Our team works hard to ensure a comfortable and pleasant experience for our guests. If there are any specific aspects you loved or if there's anything we can improve upon, please don't hesitate to share your feedback. We look forward to welcoming you back on your next visit.

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate rooms. Wonderful amenities and bed excellent. Everything was perfect.
Stayed 1 night in Feb 2024
Response from Anna on Feb 12, 2024
Hello Patricia! Thank you so much for the positive review. We're so pleased you enjoyed your stay. We hope to have you stay with us again soon!

10/10 Excellent

Brandi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy and safe.
Stayed 1 night in Feb 2024
Response from Cami on Feb 12, 2024
Thank you for your positive review, Brandi! We pride ourselves in our guests' comfort and safety.

10/10 Excellent

hunter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cami on Feb 12, 2024
Thank you for your positive review, Hunter!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The exterior threw me off. I had no idea just how nice it was on the inside. Great stay. Thank you!
Stayed 1 night in Feb 2024
Response from Cami on Feb 12, 2024
Thank you, Katherine for your positive review! We are happy your stay was a great one!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff was most friendly.
Stayed 1 night in Feb 2024
Response from Karen on Feb 9, 2024
Thank you Jeff for your 5 star review! Our guests' experience is our number one priority. We look forward to having you stay with us again soon. Thank you for being the best part of our hotel!Sincerely, Karen

10/10 Excellent

Terry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were very nice and clean. Staff was very professional, courteous, and friendly.
Stayed 1 night in Feb 2024
Response from Ty on Feb 7, 2024
Terry, thank you for your wonderful review! We're delighted you enjoyed our clean facilities and experienced professional, courteous, and friendly service from our staff. Your kind words mean a lot to us. We hope to welcome you back soon!

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
The room was layer out very well and the bed was very comfortable
Stayed 2 nights in Feb 2024
Response from Ty on Feb 7, 2024
Gene, thank you for your positive feedback! We're delighted to hear that you found the room layout to be very well-designed and enjoyed a comfortable night's sleep on our bed. Your satisfaction is our priority, and we look forward to hosting you again.

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old made wonderfully new
This is a very unique and beautiful property. Located in a historical part of town and previously a doctor's office, the rooms have been renovated in the most creative and comfortable ways. I had a refrigerator, microwave, and coffee maker, as well as a large room with a separate little room for dressing. The bathroom had a nice counter for all my stuff.
Stayed 2 nights in Jan 2024
Response from Anna on Jan 29, 2024
Thank you so much for taking the time to leave such a detailed and positive review! We enjoyed having you, Wendy! It means the world to know you have such a great experience here with us at The Holbrook. We hope to welcome you back soon!

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ty on Jan 30, 2024
Thank you for the positive review Todd! We are so glad you stayed with us and we hope to see you again very soon!

10/10 Excellent

Michael

Liked: Amenities
Great place to stay
Stayed 1 night in Jan 2024
Response from Kayla on Jan 26, 2024
Thank you Michael!

10/10 Excellent

Monique

Me and my husband did a one night stay. hotel is very clean. Beds are very comfortable Staff was very friendly minutes away from restaurants minutes away from casino.Everything about this hotel is beautiful. Exactly what you see is exactly what you get. If you looking for a nice clean, comfortable nice and quiet friendly staff your at the right place.
Stayed 1 night in Jan 2024
Response from Anna on Jan 29, 2024
Hello Monique! We're thrilled to hear that you enjoyed your stay with us. We take great pride in providing a clean & comfortable experience for our guests. We're pleased you enjoyed so many of the surrounding amenities. We hope to welcome you back soon!

10/10 Excellent

Corene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hotel. It was clean, beds were comfortable, had kitchenette and coffee shop/restaurant was directly across the street.
Stayed 1 night in Jan 2024
Response from Anna on Jan 25, 2024
Hello Corene! Thank you so much for this feedback. We're more than pleased that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Laushella

Stayed 1 night in Jan 2024
Response from Kayla on Jan 18, 2024
Thank you Laushella! We appreciate you staying with us, hope to see you again soon!

10/10 Excellent

Travis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Karen on Jan 17, 2024
Thank you for the positive review Travis! So glad you stayed with us and we hope to see you again soon.

10/10 Excellent

Sandra, Nashville

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it was converted from an old physician's facility. The staff was kind and gave us a great recommendation for dinner.
Stayed 1 night in Jan 2024
Response from Karen on Jan 16, 2024
Hi Sandra! Thank you so much the review. We are so glad you enjoyed your stay here at The Holbrook. We hope to see you again soon!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new and super nice. The staff was so kind and extremely helpful. I will definitely be returning.
Stayed 1 night in Jan 2024
Response from Anna on Jan 15, 2024
Thank you for the positive feedback, Matt! We're so pleased you enjoyed your stay. We look forward to hopefully seeing you again!

8/10 Good

Richard

Stayed 1 night in Jan 2024
Response from Ty on Feb 7, 2024
Richard, thank you for your kind review! We hope to see you back soon!

10/10 Excellent

Gonzalo Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great location, the staff is so friendly and helpful
Stayed 4 nights in Jan 2024
Response from Anna on Jan 15, 2024
Hello Gonzalo! Thank you so much for the positive feedback! We're so pleased you enjoyed your stay! We hope to see you again soon.

10/10 Excellent

Chaquetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Anna on Jan 11, 2024
Thank you so much for the review Chaquetta! We're pleased you enjoyed your stay!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Clean and comfortable. Awesome staff
Stayed 2 nights in Jan 2024
Response from Anna on Jan 10, 2024
Thank you so much for the review Brenda! We're so pleased you enjoyed your stay here at The Holbrook.