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Reviews of Mercure Debrecen

4 out of 5
Mercure Debrecen
Bajcsy-Zsilinszky utca 11, Debrecen, Hajdu-Bihar

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 43 reviews" "
Rating 8 - Good. 11 out of 43 reviews" "
Rating 6 - Okay. 5 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ofer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent location
Stayed 1 night in May 2024
Response from Mercure Debrecen on May 13, 2024
Dear Ofer,Thank you very much for your positive review!We're glad you enjoyed your stay with us!

8/10 Good

UFUOMA

Stayed 6 nights in Jan 2024
Response from Mercure Debrecen on Feb 20, 2024
Dear Ufuoma,Thank you for your review.Yours sincerely,

10/10 Excellent

Ivan

Stayed 1 night in Dec 2023
Response from Mercure Debrecen on Feb 20, 2024
Dear Ivan,Thank you very much for your review!We hope to welcome you back soon.Yours Sincerely,

6/10 Okay

Katalin

Stayed 2 nights in Dec 2023
Response from Mercure Debrecen on Feb 20, 2024
Dear Katalin,We are sorry that our service did not live up to your standards. Can you provide us more details as to how we could have made your stay better?Yours Sincerely,

10/10 Excellent

YONGKYUN

Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Emanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2023
Response from Mercure Debrecen on Oct 11, 2023
Thank you for your review!Please let us know what we could have done better to make your stay better.

8/10 Good

David

Stayed 4 nights in Sep 2023
Response from Mercure Debrecen on Oct 1, 2023
Thank you for your review!

10/10 Excellent

orli

Stayed 3 nights in Jul 2023
Response from Mercure Debrecen on Jul 26, 2023
Thank you for your review!Yours Sincerely,Mercure Debrecen

8/10 Good

arie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Mercure Debrecen on Jun 12, 2023
Can you let us know what we could have done to make your stay with us better?

10/10 Excellent

VARDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is wonderful. Great service, great rooms,good food and it's in the center
Stayed 2 nights in Jun 2023
Response from Mercure Debrecen on Jun 5, 2023
Dear Varda,Thank you very much for your review!We are happy that you enjoyed your stay with us, and we hope to have you back again!

8/10 Good

Peter

Stayed 1 night in May 2023
Response from Mercure Debrecen on May 18, 2023
Thank you for the review!

10/10 Excellent

David

Stayed 1 night in Apr 2023
Response from Ildikó TÓTH on Apr 22, 2023
Dear David,We would be honored to have you as our guest again in the future, and we'll be ecstatic to welcome you back to another memorable stay. Thank you once again for your loyalty and appreciation, and please don't hesitate to contact us if you need anything at all.Warm Regards,Mercure Debrecen

2/10 Terrible

Tae kyung

Stayed 7 nights in Apr 2023
Response from Mercure Debrecen on Apr 12, 2023
Dear Tae Kyung,We are very sorry that your experience with us was not satisfying. Would you please let us know what about your stay we could have improved upon to make it an 8 or a 10?Yours Sincerely,

10/10 Excellent

Berglind

Stayed 4 nights in Apr 2023
Response from Mercure Debrecen on Apr 12, 2023
Thank you for your review!

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Mercure Debrecen on Apr 12, 2023
Thank you for your review!

10/10 Excellent

Gábor Dániel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very professional and friendly. And as a surprise, our couple became a mytery guest dore that day and got a free room upgrade! Very nice!
Stayed 1 night in Mar 2023
Response from Mercure Debrecen on Apr 2, 2023
Dear Gábor Dániel,Thank you very much for your kind review! We are very happy that you enjoyed your stay with us, and we are glad that you enjoyed your small gift from us.We hope to see you aagain!

8/10 Good

Tatyana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Nguyen Viet Hai Nam on Mar 25, 2023
Thank you for your review!Can you let us know how we could have improved your stay?

6/10 Okay

Mohammad

Stayed 3 nights in Mar 2023
Response from Mercure Debrecen on Mar 10, 2023
Dear Mohammad,Can you share with us some more details as to what made your stay not as great?

10/10 Excellent

Park

Stayed 1 night in Feb 2023
Response from Mercure Debrecen on Feb 24, 2023
Thank you for your review!

10/10 Excellent

Sami

Stayed 1 night in Feb 2023
Response from Mercure Debrecen on Feb 20, 2023
Thank you for your review!

10/10 Excellent

Eliran, Roseburg

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the BEST hotel in town! Hopefully the prices will stay decent…
Response from Piroska on Dec 8, 2022
Dear Eliran, thank you very much for your feedback! We are looking forward to seeing you again soon! Best regards, Mercure Debrecen

8/10 Good

Christine

8/10 Good

Lampejo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel. Very friendly and helpful staff
Stayed 2 nights in Aug 2022
Response from Mercure Debrecen on Aug 29, 2022
Thank you for your review!

6/10 Okay

Jiseong

Business traveler
Liked: Room comfort
Great for short stays
Great for short stays. But long business stays are not recommended. Daily cleanings are not good, and water bottles are often not given to me. 단기 체류에 적합합니다. 비흐니스 등의 장기 체류는 추천하지 않습니다. 매일 청소도 잘 안 되고, 몇 일 동안 물병도 안 주는 경우가 많았네요. 위치는 좋습니다.
Stayed 18 nights in Jan 2024
Response from Mercure Debrecen on Feb 20, 2024
Dear Jiseong,We are very sorry for the inconvenience we have caused you during your stay with us.We will let the housekeeping team know of your experience and we will do our best to improve on our services for the future.Yours Sincerely,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Mercure Debrecen on Nov 1, 2023
Thank you for the review!

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Mercure Debrecen on Oct 26, 2023
Dear Robert,Can you please let us know what we could have done better to make your stay better?

8/10 Good

Ágnes

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023
Response from Mercure Debrecen on Aug 24, 2023
Thank you for your review!Can you let us know what we could have done more to make your stay better?

10/10 Excellent

Blend

Stayed 1 night in Aug 2023
Response from Mercure Debrecen on Aug 9, 2023
Thank you for your review!

10/10 Excellent

ARPAD

Stayed 1 night in Jun 2023
Response from Mercure Debrecen on Jun 12, 2023
Thank you!

10/10 Excellent

Tobias

Stayed 1 night in Mar 2023
Response from Mercure Debrecen on Mar 29, 2023
Thank you for your kind review!

10/10 Excellent

Marianne

Stayed 2 nights in Jan 2023
Response from Piroska on Jan 10, 2023
Dear Marianne, thank you for your feedback. Best regards, Piroska Molnar Reservation Agent Mercure Debrecen

10/10 Excellent

Nils Bo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
der var meget rent og et flot nybygget hotel
Stayed 2 nights in Jan 2023
Response from Piroska on Jan 10, 2023
Dear Nils Bo, thank you for the kind words, we hope see you soon again in Mercure Debrecen! Best regards, Piroska Molnar Reservation Agent

10/10 Excellent

MICHAEL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Flot og nyt hotel med serviceminded personale
Stayed 2 nights in Jan 2023
Response from Piroska on Jan 10, 2023
Dear Michael, thank you very much for your feedback! We hope we welcome you back soon to Mercure Debrecen. Best regards, Piroska Molnar Reservation Agent

10/10 Excellent

Sergej

Stayed 1 night in Dec 2022
Response from :) on Dec 15, 2022
Dear Sergej,Thank you!Mercure Debrecen

8/10 Good

TETSU

Stayed 1 night in Oct 2022
Response from Piroska on Nov 2, 2022
Dear Tetsu, thank you for your feedback!Best regards, Piroska Molnar Mercure Debrecen

10/10 Excellent

Cornelis Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centraal hotel
Nieuw Hotel, kwaliteit zoals je van Mercure mag verwachten. Ook fijn dat het hotel midden in het centrum is gelegen.
Stayed 2 nights in Sep 2022
Response from Piroska on Sep 14, 2022
Dear Jan,Thank you very much for your review. We look forward to welcoming you to our hotel next time. Best regards, Mercure Debrecen

10/10 Excellent

Tímea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Piroska on Aug 25, 2022
Dear Tímea, we very much appreciate your comments regarding your stay at the Mercure Debrecen. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Debrecen