Daily continental breakfast (INR 400 per person)
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Reviews of Hotel Regent Grand

4 out of 5
Hotel Regent Grand
Central Delhi - 2/6, East Patel Nagar, Opp. Metro Pillar, No.167, New Delhi, Delhi N.C.R

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 49 reviews" "
Rating 8 - Good. 18 out of 49 reviews" "
Rating 6 - Okay. 14 out of 49 reviews" "
Rating 4 - Poor. 6 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Saurav

Liked: Staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed Thought it was a 4 star hotel Cleanliness very bad
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hassle free, easy check-in/check-out, friendly staff.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Was OK nothing special just OK Place is run down but cleanish
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay at when in New Delhi. Staff are very helpful
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

2/10 Terrible

prakruti, Boston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
#1 worst hotel from all my travel experiences.
I already wrote a details on bad things that can happen in this hotel. #Terrible smell in lobby and rooms,Chemical lemongrass and sewer. Dirty floors, slippery and moldy tiny bathroom Rom # 404 and #410.All employees without uniform. Minutes after checking in taking the Expedia/ Hotel.com review and giving thumps down to all. Off premises manager A. JHA calling and begging,strongly suggesting and bullying me to fix the review so they can get 4 star.Meanwhile wrongfully putting the 2.5 star hotel as 4 star. Check out I reach the desk at 7:20 am. They ask for cash, suggesting them I am not carrying that much cash, they suggest a ATM, refused that too, they tried my credit card 2 times, now again suggest me to go to ATM, I gave another card, this time an international, another person comes in and swiped my card 2 times. Meanwhils my ride, taxi calls the front office and says he is waiting. 7:35, my husband joins, they offer to accompany him to a nearby ATM to withdraw cash as their Credit Card Processor is not working. He also refuses to pay cash so they tried his card on another mashine. 7:45, they still insist on paying cash for the worst hotel room and surroundings.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2019

8/10 Good

Sivasankaran

Liked: Cleanliness, staff & service, room comfort
Generally it was good. But the ground floor reception was not good.
Stayed 2 nights in Oct 2018

8/10 Good

Sandy , Gold Coast

Liked: Staff & service, room comfort
Nice and Clean
This hotel is not BRAND NEW, but it is very well maintained and clean. All staff members spoke English and were very helpful. I am not familiar with New Delhi and didn't really do much sight seeing in the area, so it's hard to judge on the location. But in terms of comfort, we were very pleased with our room :) The hotel has a lift, so it is convenient for parents with kids and a stroller or for people with walking difficulties.
Stayed 3 nights in Jan 2018

10/10 Excellent

Indrani, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport Shuttle - Premium Fare
I chose this hotel because I filtered the Expedia search for hotels with Shuttle. I assumed that since they provided a shuttle it must be close to the airport but it was farther than I had thought. And to make matters worse, I had to pay a premium for the shuttle (about 4 times the cost of Uber). There were a lot of hotels much closer to airport with better prices.
Stayed 2 nights in Jan 2018

6/10 Okay

Travelguru, UK

average hotel
hotel is average 3 star. rooms are clean but mine was tiny. service is hit and miss. they try to deliver the best services but don't have the staff to do it. my room wasn't cleaned the second day and i had to keep reminding them. they do go out of their way to try to accommodate your needs. Breakfast is at 7 but i had an early train on my first day and needed to leave before 7. they put breakfast on for me at 6.30. breakfast is ok if you like a traditional indian breakfast. choice of 3 or 4 traditional options us cereal and toast.

6/10 Okay

sudhindra

3 star hotel with very small rooms.
Very small room with outdated furniture. Pictures on website are photo shopped and highly misleading. No luxurious feeling or ambience in the hotel and would classify this as a 3 star hotel.

8/10 Good

Tracy

Liked: Cleanliness, staff & service
Good budget hotel
This was a good budget hotel in central Delhi. The breakfast buffet was good and included several options. The staff was attentive to any needs you may have. As a single woman traveling alone I felt safe staying here.

6/10 Okay

shane, utter PRADESH

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Every good location but it is very small hotel
Rooms are very small, breakfast is also not good variety of fruits and juices

6/10 Okay

Akash

Liked: Cleanliness, room comfort

6/10 Okay

yahya, south africa

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
average
hotel is abit run down could do with a revamp
Response from General Manager on Dec 12, 2016
Dear Guest, We really appreciate that you took time to review your stay at our hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations. We assure you that we will try to make improvement wherever necessary and provide you with better experience during your next stay. We would certainly like to serve you again soon. Regards Manager Hotel Regent Grand

6/10 Okay

Venesh

Good hotel overall, nice clean room and bathroom friendly staff but breakfast needs attention.
Response from General Manager on Dec 12, 2016
Dear Guest Thank You for taking time to share your feedback on Expedia. We are glad that you chose Regent Grand, during your last visit to Delhi and enjoyed your stay. We look forward to serving you again soon. We assure you that we will try to make improvement wherever necessary and provide you with better experience during your next stay. Kind Regards, Manager Hotel Regent Grand

6/10 Okay

Taran

Liked: Room comfort
GREAT LOCATION, HELPFUL STAFF BUT BAD WIFI
The location was good in middle of town nearby the metro station, 10 mins walking distance. However the hotel building is quite old and run down. Staff are helpful though. The worst thing is the wifi service.
Response from General Manager on Dec 12, 2016
Dear Guest Thank You for taking time to share your feedback on Expedia. We are glad that you chose Hotel Regent Grand,during your last visit to Delhi and enjoyed your stay. We look forward to serving you again soon. We assure you that we will try to make improvement wherever necessary and provide you with better experience during your next stay. Kind Regards, Manager Hotel Regent Grand

10/10 Excellent

Dishti, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an enjoyable and comfortable stay . Receive warm welcome and great hospitality.The hotel was very neat and clean. The staff was very supportive and agile.
Response from komal on Dec 12, 2016
Dear Dishti Thank You for taking time to share your feedback on Expedia. We are glad that you chose Hotel Regent Grand, during your last visit to Delhi and enjoyed your stay. We look forward to serving you again soon. Kind Regards, Manager

8/10 Good

Hannan, Bracknell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A PLACE TO STAY
rEALLY NICE HOTEL GREAT STAFF - SHOWER BATHROOM WAS NOT IN BEST CONDITION MINIMAL BLACK MARKS ON CELINGS AND A FEW LITTLE FLIES AROUND BUT CALLED HOUSE KEEPING AND THEY SORTED IT WITHIN 10MIN

2/10 Terrible

Aleksandra, Japan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience during vacation in India
We arrived at midnight after a long and tiredsome train journey and were counting on hotel comfort to relax and take shower. However, we couldn't shower until 2 am because there was no hot water. While waiting, we ordered room service but couldn't receive it for 20 mins as the door lock was broken and we were locked inside. Beds were super small and uncomfortable. Breakfast was terrible: no diversity of dishes, coffee was instant powder and facilities were old and dilapidated just like hotel in general. It is not 4 star hotel. Max 2 stars. This hotel is not worth the price.
Response from General Manager on Dec 12, 2016
Dear Guest We really appreciate that you took time to review your stay at our hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations. We assure you that we will try to make improvement wherever necessary and provide you with better experience during your next stay. We would certainly like to serve you again soon. Regards Manager Hotel Regent Grand

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay which lived up to expectations
We had a 3 night stay in this hotel which was great value for money. Lived up to its 4 star rating
Response from General Manager on Dec 12, 2016
Dear Guest Thank You for taking time to share your feedback on Expedia. We are glad that you chose Hotel regent Grand, during your last visit to Delhi and enjoyed your stay. We look forward to serving you again soon. Kind Regards, Manager Hotel Regent Grand

8/10 Good

Piyush

Liked: Staff & service, room comfort
Response from General Manager on Dec 12, 2016
Dear Guest Thank You for taking time to share your feedback on Expedia. We are glad that you chose Hotel Regent Grand, during your last visit to Delhi and enjoyed your stay. We look forward to serving you again soon. Kind Regards, Manager Hotel Regent Grand

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Garth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Stay
This place aint the cheapest (well for India but maybe not for Delhi) but the desk staff are super helpful and I am unable to fault them. No grand views but lovely stay. Would recommend
Response from General Manager on Dec 12, 2016
Dear Guest Thank You for taking time to share your feedback on Expedia. We are glad that you chose Hotel Regent Grand,during your last visit to Delhi and enjoyed your stay. We look forward to serving you again soon. We assure you that we will try to make improvement wherever necessary and provide you with better experience during your next stay Kind Regards, Manager Hotel Regent Grand

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great Location
Comfortable stay in a great location. Staff are very helpful and courteous.
Response from General Manager on Dec 12, 2016
Dear Guest Thank You for taking time to share your feedback on Expedia. We are glad that you chose Hotel Regent Grand, during your last visit to Delhi and enjoyed your stay. We look forward to serving you again soon. Kind Regards, Manager Hotel Regent Grand

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at hotel grand
My stay at this hotel was very pleasant. They made me welcomed.The room and facilities were 5 star , the restaurant food was very good. All staff were excellent. The chef came out and made sure food was good. I recommend this hotel.
Response from komal on Dec 12, 2016
Dear Guest Thank You for taking time to share your feedback on Expedia. We are glad that you chose Hotel Regent Grand during your last visit to Delhi and enjoyed your stay. We look forward to serving you again soon. Kind Regards, Manager Hotel Regent Grand

8/10 Good

Kadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location
We had a comfortable stay at this hotel.Early check in wasn't an issue.Very efficient reception.
Response from General Manager on Dec 12, 2016
Dear Guest Thank You for taking time to share your feedback on Expedia We are glad that you chose Hotel Regent Grand, during your last visit to Delhi and enjoyed your stay. We look forward to serving you again soon. Kind Regards, Manager Hotel Regent Grand

4/10 Poor

AC, Canada

Disliked: Staff & service, property conditions & facilities

8/10 Good

Mark, Minneapolis MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel - easy Metro access
A good hotel with easy access to the New Delhi Metro trains. Not a great neighborhood for walking around, but there are a couple of decent restaurants not far away. Room was clean and comfortable. Strange window from the room into the shower. Fortunately, there is a shade that can be pulled in the shower for privacy. Accommodating front desk staff and travel desk. Nice buffet breakfast with Indian and western fare available. Standard instant coffee though. Lots of street noise, bring your earplugs! Strange rooftop/5th floor "tenant's lounge" served 3 brands of whiskey and beer, nothing else! Strong WiFi connection in room. Comfortable beds. Minibar was good, but didn't see the "espresso maker" that was listed in the hotel website. All in all a recommended hotel in the mid-price range, which does not contain many hotels in Delhi.
Response from komal on Dec 12, 2016
Dear Guest Thank You for taking time to share your feedback on Expedia. We are glad that you chose Hotel Regent Grand during your last visit to Delhi and enjoyed your stay. We look forward to serving you again soon. Kind Regards, Manager Hotel Regent Grand

8/10 Good

George, Sydney

Liked: Cleanliness, room comfort
pleasant hotel, reasonable rates for hotel cab.
Seems quite reasonable in all respects. Nothing grand and facilities minimal but clean and pleasant.
Response from Rozy on Dec 12, 2016
Dear Guest Thank You for taking time to share your feedback on Expedia. We are glad that you chose Hotel Regent Grand during your last visit to Delhi and enjoyed your stay. We look forward to serving you again soon. We assure you that we will try to make improvement wherever necessary and provide you with better experience during your next stay. Kind Regards, Manager Hotel Regent Grand

4/10 Poor

Verified traveler

Disliked: Staff & service
Too Exppensive for the Services
Not Sufficient Towels Provided. Toiletries Not replenished, need to ask daily. Newspaper is not a Standard you need to ask them everyday. Breakfast not well spread. Eat wat is laid. If you order it will take ages. If you checkout early morning and ask for a packed breakfast they will not provide. Better hotels available in the vicinity. Recomend to avoid this Hotel

8/10 Good

RY_Plano, Dallas, Texas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, needs check-in process training
The hotel facilities are in very good condition. Breakfast buffet has decent selections and service in the restaurant is one of the best. We had dinner at the restaurant and food was awesome. Reception staff is very customer friendly except their front office manager during our check-in/check-out showed bad attitude. Hot water during the evenings, or late afternoons need a call to front desk. Rooms are very neat, ultra modern look (closer to 5 star hotel).
Response from Komal on Dec 12, 2016
Dear Guest Thank You for taking time to share your feedback on Expedia, We are glad that you chose Hotel Regent Grand during your last visit to Delhi and enjoyed your stay. We look forward to serving you again soon. We assure you that we will try to make improvement wherever necessary and provide you with better experience during your next stay. Kind Regards, Manager Hotel Regent Grand

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019

4/10 Poor

Yong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
我很纳闷这个酒店是怎么评的四星。
酒店真的很一般，比不上国内的靖江之星，我也很纳闷这个是怎么评的四星，WiFi差到爆，酒店也不是很干净，体验很糟。
Stayed 2 nights in May 2018

10/10 Excellent

JORGE H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ACROSS THE METRO STATION junto a la estación de me
BRAND NEW, CLOSE TO THE TOP ATTRACTIONS (or easily accessible by metro) TODO NUEVO, MUY CERCA DE TODO (por metro)
Response from Ajit Jha on May 2, 2018
Hey George, Thanks for taking time to review us. We are delighted to hear that you had comfortable stay and hope the overall experience was good. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests, similarly inspiring experiences.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
strabene
ottima accoglienza,staff sempre disponibile ,ottima pulizia
Stayed 6 nights in Apr 2018
Response from Ajit Jha on May 4, 2018
Ehi Starbene, grazie per averci dedicato del tempo per esaminarci. Siamo lieti di sapere che hai avuto un soggiorno confortevole e spero che l'esperienza complessiva sia stata buona. Ci sentiamo veramente incoraggiati dalla tua recensione e ti assicuriamo i nostri continui sforzi per innovare e portare a te e a tutti i nostri ospiti, esperienze di ispirazione simile.

6/10 Okay

Pinu, Frankfurt am Main

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel in der Nähe der Metro sehr praktisch!
Das Hotel ist renovierungs Bedürftig die Zimmer waren gut, es gab keinen roof top Garden und eine Lobby gibt es auch nicht, wenn man als Gruppe dort hin reist kann man sich nur ins Restaurant zusammen setzen, das Personal im Restaurant war auch gut das Essen hat geschmeckt. Man läuft 4min zur Metro von da kann man alle Ziele der Stadt erreichen, für Indien ein echt gutes Hotel das komplette Personal war super Nett!
Stayed 7 nights in Feb 2018

6/10 Okay

Shamla, Frankfurt am Main

Liked: Room comfort
Hotel fußläufig zur Metro
Wir kamen nachts an mit einstündiger Verspätung, der Transfer hat bereits gewartet (ziemlich zerschlissen und eng, waren 6 Personen (3 Pärchen, Alter: Mitte 20 - Anfang 30), hatten schon ein sauberes Fahrzeug erwartet, aber gut). Nachtrezeptionist war ziemlich verpeilt, spricht kein Englisch, die tagsüber schon. Das Hotel ist ok, würde eher 2-3 Sterne geben (uns war natürlich klar, dass wir kein 4 Sterne auf europäischem Niveau erwarten können), die Jalousie im Bad war dreckig (oder Schimmel, so genau wollten wir nicht hinschauen). Ansonsten war das Personal am Desk, sowie die Kellner im Restaraunt nett. Frühstück war so lala, zu wenig Auswahl, Speisen wechselten alle 2 Tage, wir haben dort zumeist auch abends gegessen à la carte, dies war gut. Das Hotel befindet sich auf einer Hauptstraße, fußläufig gibt es eine Einkauffstraße, wo man eigentlich alles findet, Restaurants etc., die Metro war auch nur ca 5 Min fußläufig entfernt (Haltestelle Patel Nagar), mit dieser kam man super schnell und günstig überall hin. Was ich schade finde, das Hotel besitzt im EG eine "Lobby", aber keine Sitzmöglichkeiten, des Weiteren konnten man zwar auf die Dachterasse, aber es gab kein Licht oder wurde nicht eingeschaltet, es gab auch eine Küche extra für die Dachterasse, es war aber in der Woche in der wir da waren nicht möglich dort etwas zu bestellen.
Stayed 7 nights in Feb 2018

6/10 Okay

Verified traveler

Stayed 4 nights in Nov 2017

6/10 Okay

Wukchul

Liked: Cleanliness
Good hotel but bad location
Service was satisfactory. Room was clean. But the location was not so good (next to the road and metro, so a bit noisy and air quality seems to be a bit affected).
Stayed 6 nights in Nov 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
お湯ので最悪
部屋は清潔で綺麗だが、シャワーのお湯の出が最悪。たっぷりのお湯でシャワーを浴びたい方には勧めらない。

6/10 Okay

Maria Aparecida, São Paulo

Liked: Room comfort
Razoável
Hotel razoável, conforto nos quartos, serviços de quarto bom. Problema só tive na recepção do hotel, atendimento não muito gentil.
Response from General Manager on Dec 12, 2016
querido convidado Obrigado por dedicar tempo para compartilhar seus comentários sobre a Expedia. Estamos contentes que você escolheu Hotel Regent Grand, durante a sua última visita a Delhi e apreciamos a sua estadia. Esperamos servi-lo novamente em breve. Nós asseguramo-lo que nós tentaremos fazer o melhoramento sempre que necessário e fornecê-lo com a melhor experiência durante sua estada seguinte. Atenciosamente, Gerente Hotel Regent Grand

8/10 Good

Jocelyne, Terrebonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hotel a recommander.
Bel hotel, bon accueil et service. bien situé. Bon déjeuner, chambre petite mais lit tres confortable, bien décorée. A recommandé.
Response from General Manager on Dec 12, 2016
querido convidado Obrigado por dedicar tempo para compartilhar seus comentários sobre a Expedia. Estamos contentes que você escolheu Hotel Regent Grand durante a sua última visita a Deli e apreciamos a sua estadia. Esperamos servi-lo novamente em breve. Atenciosamente, Gerente Hotel Regent Grand

6/10 Okay

Daniel Su, Taiwan

Liked: Staff & service, room comfort
只有服務人員態度好, 但其餘都不值的這樣的房價!!
Wifi 訊號只在公共空間比較好, 至於房間就收訊差! 浴室水流太小, 房間有霉味! 服務人員很好
Response from General Manager on Dec 12, 2016
尊敬的客人 感谢您抽时间分享您对Expedia的反馈。 我们很高兴您选择了Hotel Regent Grand，在您最后一次访问德里期间，并喜欢您的住宿。 我们期待很快再次为您服务。 我们保证，我们将尽力在任何必要的改进，并为您提供更好的经验，在您下次入住 亲切的问候， 经理 皇家大酒店

8/10 Good

Michael, Taiwan Hsinchu

Liked: Cleanliness, staff & service, room comfort
舊了點,其他都很好
性價比可接受,早餐樣式比較少
Response from General Manager on Dec 12, 2016
尊敬的客户 感谢您抽出时间来分享您在Web xpedia高兴你们都丽晶大酒店，您德里上次访问期间过得愉快反馈。阅读期待着再次为您服务。阅读保证你会尝试看看母亲的改进在必要时和您的逗留期间为您提供更好ËXPE下一步rience。 亲切的问候， 经理 丽晶大酒店

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Gut gelegenes Stadthotel
Airport Pickup hat bestens funktioniert und war auch wirklich inklusive. Ansonsten ein Hotel ohne Riesenstärken aber mit ordentlichen Zimmern. Zur Metro läuft man 5 Minuten an der großen Straße entlang.