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Reviews of Rockland Hotel - C R Park

3 out of 5
Rockland Hotel - C R Park
B-207, C.R. Park, Outer RIng Road, New Delhi, Delhi N.C.R

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 87 reviews" "
Rating 8 - Good. 44 out of 87 reviews" "
Rating 6 - Okay. 16 out of 87 reviews" "
Rating 4 - Poor. 6 out of 87 reviews" "
Rating 2 - Terrible. 4 out of 87 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

RAVINDER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 6 nights in Feb 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super nice. Really accommodating. A lot of the rooms are really noisy with some ventilation equipment and kind of smelly. But it got all sorted out and it was nice. The pool on the roof is tiny not like the photos hence the four stars not five. Everything was good, but I thought it was presented as a nicer place on the Internet that it really was but it’s definitely a pleasant hotel and well worth the stay especially if you got a good deal.
Stayed 1 night in Nov 2023

2/10 Terrible

ankit

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are liar with cost they mentioned, not friendly staff.

8/10 Good

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property Is Very Good.. Staff is also supportive.. Specially Mr Shafi Khan ...He helped us in all the way to plan our Visit in Delhi to all monuments. 1 IMP Thing.. This Property is Far from Railway station.. Remind 1 thing... Plan your travel to Get through train or Airport so that you can reach atleast 2 hrs before your schedule time. Traffic in Delhi is Horrible... We missed our Rajdhani on 1st Jane 23. Due to Heavy Traffic on roads.
Stayed 2 nights in Dec 2022
Response from Neeraj Raj on Jan 19, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Beaumont Inn & Suites. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, good installations. It was not in a touristic area but I had tours with pick up booked so it didn't affected me. They don't exchange currency so that was inconvenient for me, for example to pay the taxi from the hotel. Also all currency exchange offices open after 10 am so a little restricted in that way.
Stayed 1 night in Oct 2022
Response from Revenue Manager (Hotel Rockland, New Delhi) on Nov 6, 2022
Dear Katherine,Greetings from “Rockland Hotels, New Delhi“. Thank you very much for your review of your recent stay at our hotel. We sincerely regret & apologize for the inconvenience faced by you. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please be rest assured that we are taking initiatives to improve the guest experience. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. We are sure that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon.Sincere Regards,Nidhi AnandRevenue ManagerRockland Hotels

8/10 Good

Zane

A little disappointed
A little dated, but most importantly we were not given the room we booked. They would not change our room and gave no explanation as to why it was changed. Basement restaurant smelled really damp. Maybe new clean mood were needed
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Susheel Kumar on Jan 15, 2020
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon. Regards Susheel Kumar Revenue Manager

6/10 Okay

Anil

Liked: Cleanliness
Average.. hotel
Hotel .com site mentioned gave an option to select smokng/ nonsmoking rooms. However, on checking in was informed that the hotel was a non smoking property. At check in was told that hot/ cold water is available however, no hot water was available... at checkout was informed that hot water is only available on request.
Stayed 1 night in Dec 2019
Response from vishal on Jan 7, 2020
Dear Guest, Greetings from “Rockland Hotels New Delhi” Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon

8/10 Good

Saurabh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2019
Response from Vishal on Dec 31, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 Good

Peter, Minneapolis MN

Business traveler
Liked: Staff & service, amenities
Noise from street. Windows by street don’t have sound proofing.
Stayed 2 nights in Nov 2019
Response from vishal on Nov 22, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. we have noticed regarding the street sound and convey to management. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 Good

Lucia

Business traveler
Liked: Cleanliness, staff & service
Ok for short stay
The rooms are much better than what would be expected for the front office, but the desk is tiny, so not great option if you will need to work during your stay. The staff is courteous and helpful, very fast in-room service. Breakfast selection could be improve (real coffee would be a very welcome addition), but acceptable. Location is good, just make sure your room is not oriented to the outer ring, so you will get a quiet night
Stayed 2 nights in Nov 2019
Response from Vishal on Nov 22, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 Good

SAMIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm, Comfortable, Neat & Clean & Great Breakfast
This is the fourth time in four consecutive years that my parents have stayed at Rockland Hotel C.R. Park. Being seniors in their eighties, they enjoy the warmth, respect and cordiality with which the hotel Staff greet and treat them with. For them, Rockland is a very comfortable, neat and clean place to stay in for the first four or five nights upon arrival in India while they stock up on and restart their household in South Delhi. I would strongly recommend this Hotel Group to anyone coming in on work to the Nehru Place area or for a few days stay in New Delhi if they wish to live close to GK-1, GK-2, C.R Park, Pamposh Encalve, Panchsheel Enclave etc.
Stayed 4 nights in Jul 2019
Response from vishal on Jul 29, 2019
Dear Guest, Greetings from “Rockland Hotels New Delhi” Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon. Regards Vishal Revenue Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Property, Great Service
Rockland is a value for money. The service, the staff, the cleanliness, the food the complimentary breakfast buffet, is very gratifying. The location in South Delhi makes it very easily accessible. Ideal for family stay.
Stayed 2 nights in Jul 2019
Response from Vishal on Jul 23, 2019
Dear Guest, Greetings from “Rockland Hotels New Delhi” Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon. Regards Vishal Revenue Manager

8/10 Good

dino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and helpful staff with a warm welcome. Excellent customer service. The only downside is hotel is in front of a busy main road but you dont hear any noise in your room
Stayed 1 night in Jul 2019
Response from Vishal on Jul 23, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon. Regards Vishal Revenue Manager

8/10 Good

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean upscale hotel
Location: Walking distance from GM metro station (Magenta line). On Outer Ring Road. Cleanliness: Very nice family hotel. The rooms and bathrooms were upmarket and clean. Service: The staff is nice, especially towards families. Amenities: The breakfast buffet has many options like South Indian food, North Indian,Sandwiches and cereals- food is nice but there is scope for improvement. They also have a small pool at the rooftop which was a nice touch. There are a few parking spots. It’s great for families. I stayed with a friend and our stay was alright. I recommend it for families, not for friends travelling together.
Stayed 1 night in Jun 2019
Response from Vishal on Jul 4, 2019
Dear Guest, Greetings from “Rockland Hotels New Delhi” Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 Good

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay. Pleasant.
Response from Rockland on Apr 29, 2019
Dear Guest, Thanks for reviewing Our Hotel

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rockland C.R park hotel
Not to UK 3-4 star standards, rooms are very poor and need updating.Our rooms were changed after I complained but will never have paid the asking rate for the rooms as also in poor quality. Only stayed as we needed to be close to Family who lived close by.
Stayed 2 nights in Jan 2018
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

10/10 Excellent

Luba , Tel Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for Money
Good hotel, location and otherwise. The prices are low but the cleanness and the service are excellent. Good WiFi too.
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 Good

Prashant travels., Delhi

Liked: Cleanliness, staff & service
Small and Warm
Overall stay was good. Rooms were small. lighting in rooms should be better.
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

6/10 Okay

himanshu , HJ

Disliked: Cleanliness, staff & service, room comfort
Its economy budget hotel descent for single person
Food is expensive Location quiet good Room service very slow Bed sheets and towels were not upto the mark
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

4/10 Poor

Dr Tamarapalli

Liked: Cleanliness
Hotel changed after booking
While booking the hotel, the address was shown for CR Park property. But after reaching there, the hotel staff sends the guest to Panchsheel enclave property. In the Panchsheel enclave property the rooms were smaller and congested.
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
This is the first time a hotel kept insisting on a photo ID with address; despite me handing them my PAN card and my office ID/visiting card. I travel quite a lot and have never come across such a situation. The female staff were courteous and professional; however, the male staff were not helpful. The older of the male staff was very rude and arrogant.
Response from Hotel Rockland on Apr 29, 2019
Dear Guest Sorry For inconvineance, as per govt. rule valid photo id is mangatory for checkin in any hotel. Thanks for staying with us

4/10 Poor

Verified traveler

Liked: Cleanliness
Ok
Break fast was worst no fruits& only taste less preparation
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

8/10 Good

Neha, New York, NY

Liked: Cleanliness, staff & service, room comfort
Great value for money!
I like the location of this hotel the most. Its close to the airport and shopping malls. Getting public commute is also easy which is important if you're visiting in April heat! Staff is friendly and helpful. I had some issues with internet connectivity this time but the staff worked to get it fixed. The food is excellent and room service is prompt and efficient. Overall great value for money!
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Over good hotel, value for money
Doors are not sound proof, food is good but foody people will not like it.
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

2/10 Terrible

PRITHWIRAJ, Kolkata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor House Keeping!!!!!1
very poor room maintenance and house keeping!!!
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

8/10 Good

Amit A.

Liked: Cleanliness, staff & service, room comfort
Business trip
Business trip- comfortable. Can serve breakfast little eralier.

6/10 Okay

karan

Liked: Cleanliness, staff & service
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

6/10 Okay

Carmel, Brisbane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
not our first choice
Hotel was part of a tour package and not what we would select. The hotel is completely out of town and close to nothing. A walk around the area and it was impossible to find somewhere to even buy a drink. The hotel itself had a nice foyer and a nice rooftop ( if they cleaned it) Bathrooms had a lot of mould , One in particular ( we had three rooms) stank so badly it was impossible to enter without holding your breath. Staff arrived with a spray can of air freshner ( this did not help)All linen was grey and scary. Food ok but restaurant in basement and quite dank and gloomy. AS you can tell we would recommend this hotel.
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE HOTEL
The staff is very rude! Very expensive food, 5-star rates in food! Not worth it! No value for money!
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

10/10 Excellent

Rishi Khanduri

Liked: Cleanliness, staff & service, room comfort
Best hotel in South Delhi
We wanted a hotel which is reasonably priced with is located near the US Embassy consulate as we wanted less commutation for Visa interviews.This hotel not only suffices that requirement,but as well as offers best hospitality right from the cordial staff to an excellent palatable breakfast options in the morning.Only, Achilles heel was the mobile network connectivity as whenever we went inside our rooms, the signals got jammed.But, overall the best in the Nehru place vicinity.Had been to this hotel twice & would recommend to someone who wanted to stay near South Delhi.

10/10 Excellent

Rishi Khanduri

Liked: Cleanliness, staff & service, room comfort
Awesome Location in South Delhi
We wanted a hotel which is reasonably priced with is located near the US Embassy consulate as we wanted less commutation for Visa interviews.This hotel not only suffices that requirement,but as well as offers best hospitality right from the cordial staff to an excellent palatable breakfast options in the morning.Only, Achilles heel was the mobile network connectivity as whenever we went inside our rooms, the signals got jammed.But, overall the best in the Nehru place vicinity.Had been to this hotel twice & would recommend to someone who wanted to stay near South Delhi.
Response from Adarsh on Jul 23, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

6/10 Okay

ravi, Mumbai

Liked: Room comfort
Billing Issue at Rockland delhi
Overall an avarage place however confusion created in billing by the manager he came running to collect the cash after paying the remaining cash as per the invice given by them. Was real ambarassing situation for me in front of my friends on the middle of the road cz of their billing mistake.
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

4/10 Poor

Sanju, Chandigarh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rockland is for business travellers only
1. The bed was very uncomfortable 2. The room was just 10ft by 10ft. Room number 123 (ground floor) 3. TV was not working 4. Buffet breakfast was cold and lacked variety 5. Washroom did not have basic amenities and the staff had to be called for everything
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

10/10 Excellent

Anurag, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with Courteous staff
Nice place. Clean. Decent food. Parking limited. Had many of my relatives come over and stay.
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the value, will stay again
For the price, the hotel offers high quality and great service. We arrived very late night from our destination/international flight and they had someone wait up to check us in (around 2 AM). Location is between CR Park and GK 2 and is a short auto ride to the metro. I have stayed at many more expensive hotels in this price range and they don't compare to the quality of service at Rockland. In addition, the breakfast buffet is nice and the food from the kitchen is top quality.
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 Good

ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 Good

ARajaseharan, Chennai

Liked: Cleanliness, staff & service, room comfort
Great location ; good service ; Clean rooms
Clean , easy access.But TV did not work though the hotel staff tried very many times to get it going.Breakfast was just ok
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
was satisfying. had good food and accessibility.
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

2/10 Terrible

Mahfuz, Calgary, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel, close to good locality.
Very bad linen and towels. Electrical switches are near door, from the bed, one cannot operate any light or fan.
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

8/10 Good

Nayyar, Doha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and cozy.Valvue for money.
We had a plesant stay at the hotel.Good service at hotel for hiring a car for sightseeing.Since the car is owned by the hotel, the service was professional and good. The hotel was clean and all the hotel employees very forthcomming.
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

6/10 Okay

Som, Kolkata

Liked: Room comfort
Cosy hotel in an upscale locality.
Stayed for 2 nights in June, got a city facing room on 2nd floor as requested. Found used duvet on bed, but they got a fresh one when pointed out. Also at check-in, they asked for ID which I showed (PAN card). But they also wanted address proof which is ridiculous and not mentioned anywhere. First meal of butter naan and daal tadka was good, so were evening snacks of veg cutlet, malai tikka chicken. But other items subsequently were disappointing. For e.g. egg curry meant boil 2 eggs and throw them into chicken curry gravy !
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

6/10 Okay

sk, del

Liked: Cleanliness, property conditions & facilities
Good Budget Hotel
Stay was comfortable. Staff are helpful. Rooms clean but small. Overall good for business trip. Family stay can be avoided.
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 Good

SC, Hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at economic price
Good hotel at economic price, has all that is required to stay comfortably on a business trip
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 Good

Sraban, Vadodara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds
nice one.
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

6/10 Okay

Abhijit, Bangalore

Average hotel
First of all - the hotel reception did not give a proper direction to reach the hotel, but that could be a common nature in Delhi in general. Though the hotel is on the service road, when I asked specifically about it, the reception said - no, it is on the main road (meaning outer ring road). The lobby is tiny and cramped with 2 service desk- can hardly make out which one is the reception. The lobby is always full of people and very noisy. No clear direction on using the WiFi- though it works- you only have to use your intelligence a bit. Room service is good , breakfast was good and food tastes really nice- authentic taste, I would say, but very limited options. They will not deny but genuinely deter you from your choice by saying that they will take long to prepare that item. The room was small and found it difficult to keep two suitcases. If you order food in the room (I had to, because the lunch room was taken for a conference) you have to eat on the bed- no other option.
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice Place & Small Rooms
Overall experience was pretty good. The staff is courteous enough to help you with any assistance. Food rate is high, where a Rs. 10 namkeen costs 35 bucks. Rooms were clean but really small. The room that we were given had limited walking space with a double bed, that majorly occupied all the remaining space in the room. However, as far as service and cleanliness of the hotel is concerned, it was a pleasant experience.
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 Good

Deepak, Kolkata

Liked: Cleanliness, staff & service
Great location, clean rooms, helpful staff
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 Good

Snehith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price..! Go for it..!!
The hotel is great for the price.. If it's in your budget it's the best choice you have.. Buffet breakfast is complementary and includes a variety of delicious dishes.. Centralized air conditioning is present.. However hotel is not very close to sightseeing monuments and you will have to drive around a bit.. However I would give an overall rating of 4.5 stars. Trust me and go for it..
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hotel Rockland on Apr 29, 2019
Dear Guest, Greetings from "Rockland hotels New Delhi" Thank you for giving us a perfect rating and recommending our hotel to other travelers. It is indeed heartening to know that the team Rockland has exceeded your expectations in every way. Feedback like yours motivates the team to strive towards perfection. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.