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Reviews of Sonder Ceros

3.5 out of 5
Sonder Ceros
3354 Larimer Street, Denver, CO

Reviews

8.0

Very Good

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

7.4/10

Cleanliness

8.8/10

Amenities

9.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aneda, Aurora

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was great! Excellent location. Great communication when I had questions. Don’t be deterred by the google map image (a white shack behind a chain link fence), google needs to drive back by to get a new image!
Stayed 1 night in Jan 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
New refurbished apartment with all the necessary equipment. In an area that is a 10 min walk from 2 train lines. The bus route is only once every hour from what I could tell. The apartment has a glaring design flaw, the bedrooms are not completely enclosed. There is a massive opening above the wall adjoining the passage, combined with the sliding doors that leave large spaces there is about as much privacy as a school toulet stall (i.e. virtually none at all!). If you are a family, or more than just a couple and if you intend to be able to have a private conversation nevermind anything more intimate, skip this place.
Stayed 10 nights in Dec 2023

10/10 Excellent

Cierra

Stayed 5 nights in Dec 2023
Response from Sonder on Jan 22, 2024
Hi Cierra, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

6/10 Okay

Michael

Traveled with family
Liked: Room comfort
Beware
So the place is built very cheaply so you can hear everything, (neighbors, cars, walking) also the bedroom walls are not floor to ceiling so it makes it difficult to talk in your room if you have guests and watching tv is impossible if you have guests resting. The cleaning service had only cleaned 1/3 of the place when we arrived at 4 our check in time. No paper towels, floors were wet and dirty and the bedroom closest to the bathroom has a leak under the subflooring as you can hear it when you walk. Yikes!!!
Stayed 3 nights in Dec 2023
Response from Sonder on Jan 2, 2024
Hi Michael, your candid feedback is important to us. We're sorry your stay was disrupted by noise. Our team would've been happy to deliver a white noise machine and earplugs to aid sleep. We're working on adding information about the walls so guests are aware they don't go to the ceiling. Please accept our apologies for the delay in checking you into your space. Cleanliness is one of our top priorities, and we're sorry for falling short. We'll review our procedures with our team to ensure a higher standard is met. Thank you for letting us know about the leak. Our team was able to address this. Should you decide to give us another chance, we'd love to show you a better experience.

10/10 Excellent

ALFREDO

Liked: Cleanliness, property conditions & facilities
Stayed 25 nights in Nov 2023
Response from Sonder on Dec 29, 2023
Hi Alfredo, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the property is a brand new building. Good location to train station. Easy transport to downtown Denver and airport. there were a couple of small quirks but nothing worth mentioning. There were a few restaurants in the neighbourhood but next time I would probably stay downtown Denver. Lots more Shops, stores, restaurants, etc. spent a lot of time on the train. Spent most of our time downtown.
Stayed 5 nights in Nov 2023

10/10 Excellent

Paul, Walla Walla

Liked: Amenities, property conditions & facilities
Overall great. Sleek and simple. I needed to do some online work that required a secure internet connection - which it’s not; very frustrating. Also, it would be nice to have a suitcase rack like a hotel room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Perfect spot. Will definitely book again.
Stayed 4 nights in Aug 2023

2/10 Terrible

Lakisha

Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Sonder on Sep 12, 2023
Hi Lakisha, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

8/10 Good

Valentin

Stayed 17 nights in Mar 2024