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“整體感覺不錯 Shuttle bus服務很好，但是數量應該是不太足夠，因為不清楚要預約，所以到現場有位都是2-3小時以後才有空位，沒機會坐去賭場或樂園”

“整體不算差，但不感覺有到五星級飯店的水準，尤其早餐的效率太差，有很多地方可再進步”

“Positive : staying in the durian orchard, beautiful hilltop view with various special building layout and designs, a good place for a chilling family vacation. Negative : most of the rooms are typically small, no sound proof (can hear voices next door), poor room management (no towels, water bottles, shampoo), some rooms are dirty and lack of maintenance especially for those rooms built with woods, no side table in the room and bathroom to place our stuff which is very inconvenient.”

“房間頗宽闊，房窗可打开，方便拍日出照片。大浴巾虽洁淨但已殘舊，不应再用，亦无面巾提供！”

“Room is spacious and in England style, staff is kind and helpful. Balcony with greenfield in eyes. Relax and comfortable stay. Dinner is delicious. Breakfast is great that all you can eat. Bed is relatively small (twin bed).”

“Good services, clean, pleasant atmosphere… the down slide is a bit of distance away from the Genting attractions. ”

“A good place to stay in Kauntan.”

“It’s Clean, and Got Great view from Balcony Check out super fast no hussle👍👍👍”

“Check In : 4/5 Parking : 4/5 Lift / Corridor Cleanliness: 2.5/5 Room Cleanliness: 4/5 Room Soundproof: 3/5 Swimming Pool Practicality: 3/5 (for children ok) Breakfast Variety : 4/5 Hotel location to restaurants / convenient shops: 5/5 ”

“This hotel was really great value for money, although it may be helpful if some basic renovation could be done, due to it appears to be quite old now. The room was pretty big and bed was comfy as well. I had requested for a baby cot when booking and it was already in the room when we checked in. Breakfast area is big and good varieties of food items. Staff in the hotel are pleasant and helpful. Most importantly, they have free parking for hotel guests, which is quite important in a far off place……

“The staff is kind and friendly. They explained everything in detail and even text us if we need any help or services. Overall is good. ”

“厕所地上很滑”

“乾淨、安靜。”

“死过人的酒店有鬼没人住”

“fast Check in n out. location is perfect. easy to tanah rata town. breakfast is just ok. ”

“Many food stalls nearby .”

“Clean”

“房間設備較舊，不過還蠻乾淨的，早餐很豐盛.”

“The facilities in hotel are old. The plugs in sink and the bath tub are unable to work properly. Service man was able to come within a short while after calling. Comfortable, quite and good environment maintained.”

“The Chateau is such an exceptional resort with European style. Most importantly, if you'd like to escape from the noise and pollution, the Chateau is obviously your choice! I love the location of the Hotel which's at the top of Berjaya Hill - a place with trees and birds. You won't find any industrial or commercial amenities - and you'll relax as much as you can! But please be aware of the monkeys which might appear anywhere in the Hotel. They're friendly, I suppose. Meanwhile, the staff are……