Hope was at the desk when we checked in she is so amazing and friendly. Very approachable and sincere. Loved how literally everything was Within 10 min great lakes crossing outlets etc. along with some restaurant choices right out the doors of the hotel. Our room had a fridge, stove top, cups, plates the whole 9 yards if you would be considering to stay longer or just preferred to make things your way. My kids are between 6 and 11yrs of age and loved that we could go to meijer to get some snacks for our time there. They do have many options there as well hince why the road trip other wise they would have wiped it out clean lol. Tea, coffee and hot chocolate are free. Over all very nice setup. All new and clean. My kids are picky eaters so not necessarily having the free breakfast wasn't in issue for us although food items where available to choose from. We have always gone out to eat anyways so they could choose whatever it is they would have enjoyed. So for us it was a win win!! Enjoy your stay ⭐️⭐️⭐️⭐️⭐️