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Reviews of Hyatt Place Detroit Royal Oak

3 out of 5
Hyatt Place Detroit Royal Oak
422 N. Main Street, Royal Oak, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 478 out of 658 reviews" "
Rating 8 - Good. 123 out of 658 reviews" "
Rating 6 - Okay. 30 out of 658 reviews" "
Rating 4 - Poor. 11 out of 658 reviews" "
Rating 2 - Terrible. 16 out of 658 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Terry D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and customer friendly staff.
Stayed 1 night in May 2024
Response from General Manager on May 9, 2024
Dear Terry D, It was our pleasure hosting you! We hope to see you again soon.

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on May 2, 2024
Dear Shane, Thank you for being our guest and thank you for the review. We hope to see you again!

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Apr 30, 2024
Dear Will, Thank you for being our guest and thank you for the review! We hope to see you again soon!

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a convenient spot! Clean, new and quiet. The bed wasn’t the most comfortable and the parking had confusing signage. But would stay again and recommend.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 13, 2024
Dear Joanne, Thank you for being our guest, we look forward to seeing you again.

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from General Manager on Apr 10, 2024
Dear Diane, Thank you for being our guest and thank you for the review. We hope to see you again soon.

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtney at the front desk is a wonderful introduction to the hotel!
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Michelle, Thank you for being our guest and thank you for the comments on our staff. We hope to see you again!

10/10 Excellent

Vahida

Stayed 1 night in Mar 2024
Response from General Manager on Apr 18, 2024
Dear Vahida, Thank you for staying with us! We hope to see you again.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Ryan, Thank you for choosing the Hyatt Place Royal Oak. It was our pleasure hosting you and look forward to your next visit.

10/10 Excellent

JILL

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and convenient location to walk our dogs in the neighborhood nearby. Will stay here again in the future.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Jill, Thank you for choosing the Hyatt Place Royal Oak. It was our pleasure hosting you and look forward to your next visit.

10/10 Excellent

dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Dana, Thank you for choosing the Hyatt Place Royal Oak. It was our pleasure hosting you and look forward to your next visit.

10/10 Excellent

Israel

Stayed 1 night in Feb 2024
Response from General Manager on Mar 21, 2024
Dear Israel, Thank you for being our guest and thank you for the review. We hope to see you again soon.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Brandon, Thank you for staying with us, and thank you for the review. We look forward to seeing you again!

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Place Royal Oak is great
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Douglas, It was our pleasure hosting you. We look forward to seeing you again.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable Beds, quiet area VERY courteous helpful staff
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Charles, Thank you for staying with us! We hope to see you again soon.

10/10 Excellent

Arianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Super convenient location. Very soft comfy sheets. Pillows were average hotel pillows but to expected. Staff was super friendly. Breakfast was quality. Will be back.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 7, 2024
Dear Arianna, Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

Julie

Traveled with partner
Everything went smoothly checking in. Rooms were very clean.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 7, 2024
Dear Julie, Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the property was excellent In every way.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 7, 2024
Dear Mary, Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with everything
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 7, 2024
Dear Todd, Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

James, Castle Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 7, 2024
Dear James, Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

christian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice, comfortable rooms. Good fitness room. Above average breakfast.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 7, 2024
Dear Christian, Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 7, 2024
Dear Jeff, Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

Nathan

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice, excellent breakfast
The complimentary breakfast was by far the best I've ever experienced. The room was large, clean, and comfortable. Absolutely zero complaints.
Stayed 4 nights in Jan 2024
Response from General Manager on Mar 7, 2024
Dear Nathan, Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

Jeannette

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from General Manager on Mar 7, 2024
Dear Jeannette, Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
I wish there were microwaves in the room. It's great to have a refridgerator.
Stayed 2 nights in Jan 2024
Response from General Manager on Mar 7, 2024
Dear James, Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Mar 7, 2024
Thank you for being our guest! We look forward to seeing you again!

4/10 Poor

Kathleen

Disliked: Cleanliness, property conditions & facilities
Heat wasn't working in my room. Its was 57 degrees. I had to be moved. New room shower temp could barely get warm. Housekeeping vacuum outside my door each night at 11:00. Was there 3 nights, room was never cleaned.
Stayed 3 nights in Jan 2024
Response from General Manager on Mar 7, 2024
Dear Kathleen, Thank you for being our guest and thank you for letting us know about your experience. We look forward to another opportunity to host you.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on Mar 7, 2024
Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

SHELLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, breakfast was good, employees friendly.
Stayed 1 night in Jan 2024
Response from General Manager on Mar 7, 2024
Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

Maurice

Stayed 2 nights in Jan 2024
Response from General Manager on Mar 7, 2024
Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

Nasim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Mar 7, 2024
Thank you for being our guest! We look forward to seeing you again!

6/10 Okay

David

Stayed 1 night in Jan 2024
Response from General Manager on Mar 7, 2024
Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

Shannon, Rochester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Stayed 6 nights in Dec 2023
Response from General Manager on Mar 7, 2024
Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a Great Stay .. quiet private night Only suggestion is ability to get bottle water in room ? But , I should of prepared
Stayed 1 night in Dec 2023

10/10 Excellent

Katina

Stayed 1 night in Dec 2023
Response from General Manager on Mar 7, 2024
Thank you for being our guest! We look forward to seeing you again!

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Their breakfast was real food. With healthy option, real plates and silverware. Loved that they are using stainable work practices. HIGHLY RECOMMENDED!
Stayed 9 nights in Dec 2023

10/10 Excellent

allan

Stayed 1 night in Dec 2023

10/10 Excellent

Amanda, Sault Ste Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay, friendly staff
Stayed 1 night in Dec 2023
Response from Andy on Dec 16, 2023
Thank you for your feedback. We hope to see you again!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andy on Dec 12, 2023
Thank you for your feedback! We hope to see you again!

8/10 Good

Kristi and Joe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and rooms very spacious! My only complaint is you have to park and then walk around the entire block to the front of the building to check in and get a key!
Response from General Manager on Mar 7, 2024
Dear Kristi and Joe, Thank you for letting us host you during your visit. We look forward to seeing you again!

10/10 Excellent

HOLLY A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Suite
Comfortable room. Very easy check in process. Everyone has been helpful and friendly. It’s a very clean and new hotel in a very good neighborhood. Very safe area with lots of eateries, coffee and entertainment within walking distance. Highly recommended and we will stay here again for future visits.
Stayed 1 night in Dec 2023
Response from Andy on Dec 12, 2023
Thank you for your feedback! We look forward to having you back!

10/10 Excellent

Diane

Stayed 1 night in Nov 2023

10/10 Excellent

Vashti

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preferred Choice. Highly Recommended
Always a great stay. Bed and pillows were extra comfortable,quiet floor, plenty of room and places to work. Awesome staff and fulfilling breakfast.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 22, 2023
Dear Vashti, It truly was our pleasure hosting you. We hope to see you again soon!

10/10 Excellent

Dane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice/clean. No frills at all but they did have easy parking, wifi and very quiet. Nice area to walk to restaurants.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 21, 2023
Dear Dane, It was our pleasure having you stay with us! We hope to see you again.

10/10 Excellent

Vashti

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preferred Choice. Wil be Back
Perfect location, easy parking, great breakfast, amazing staff, super clean and comfortable bed.
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 20, 2023
Dear Vashti, Thank you for being our guest, and thank you for the review. We hope to see you again soon.

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from General Manager on Nov 20, 2023
Dear John, Thank you for being our guest, and thank you for the review. We hope to see you again soon.

10/10 Excellent

jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Royal Oak. Friendly staff, robust breakfast buffet and solid gym on site.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 17, 2023
Dear Jay, Thank you for being our guest! We hope to see you again soon.