Ratings based on 90 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jul 4, 2015
Very convenient and great to be able to relax in the bar after a very long journey. Everything good but a lift would be excellent.
for Everyoneby A verified traveler from York, UK
Nice Hotel, Nice staffPosted Jun 25, 2015
Pros: Good healthy breakfast. Nice staff. Clean room. Regular supply of toiletries. Clean towels. Spacious room. Easy access.
Cons: Reduce regularity of changing towels to those placed in bath. More attention to making beds & bath floor. No need to replace shower & shampoo gels
Location: Near the city centre. Easy access to required super stores, book shops, pharmacies, market place, and 99p shop. Also, the hotel is part of a pub.
Initial impressions were not great. My first observation was that the hotel was part of a terraced building very close to the road. The bath floor had bits of hair on it. The shower and shampoo gels were half finished - fine for a remaining guest but not okay for a guest just arriving to take up residence. The coffee & tea mugs were unclean. However, everything was better moving on from those first observations. My entire stay (6 nights) was made excellent by positive interactions with the professional and courteous staff. The hotel rooms are adequately spaced, so not too much next door neighbour noise. The room was spacious with plenty of storage place. Daily cleaning of rooms. There was daily supply of tea, coffee and hot chocolate sachets, and the brown and white sugar to go with them, as well as UHT milk. Also, there was regular supply of toiletries. There was a working TV with Freeview channels although they were limited due to range. Although located on the road sleep came easily. Hotel staff were very nice and cheerfully accommodated my non-standard breakfast choice which was made out of a compilation of bits from the different breakfast recipes. They were also very helpful with my heavy luggage which needed to be taken up the stairs to my room, as there was no lift. The hotel was ideally located within easy reach of amenities including the city centre with popular superstores and pharmacies and market place. Great place to stay. I would recommend it.
for Everyoneby A verified traveler from Colorado
Posted May 3, 2015
Pros: Friendly, helpful staff, good food and drink available on site, very comfortable room. And a courtyard with a nearly 2000-year old Roman wall!
Cons: If you are on the second floor, the stairs can wear you out. A lift would be a nice improvement.
Location: Great location, near city centre and major tourist sites such as the cathedral and the Royal Albert Museum.
We stayed there for several days while visiting family history sites and tourist attractions. Very comfortable, well-located hotel.
for Couplesby margaret from Milwaukee Wisconsin usa
Fun tripPosted Apr 7, 2015 on Hotels
The room was quaint the bed was very comfortable.
for Couplesby A verified traveler
Posted Apr 6, 2015 on Hotels
by A verified traveler from London
Adequate, but nothing specialPosted Mar 21, 2015
Pros: The younger staff members seemed very keen.
Cons: The room could do with some tlc. Better heating in the room would have helped.
Location: Exeter museum (not open Monday) and Exeter Cathedral are both well worth a visit.
I was disappointed by my stay. The room was adequate but tired ( chipped paint, missed curtain ties and dust you could write your name in). The room was very cold and despite the heater the room never got above 17 degrees. Breakfast was pleasant but the staff did get my order wrong one day. The hotel is on a main road but it actually very quiet.
by A verified traveler
Very tired, needs a lot of TLC.Posted Mar 15, 2015
For the price with no breakfast it was rubbish. Main thing it had going for it was the location.
for Business Travelersby Simon
Posted Mar 7, 2015 on Hotels
for Couplesby Katie
Posted Mar 3, 2015 on Hotels
for Business Travelersby Torill
Posted Mar 2, 2015 on Hotels