Exterior
Check availability

Reviews of Waters Edge Hotel

3 out of 5
Waters Edge Hotel
Torbay Road, Just past Seaway Lane, Torquay, England

Reviews

7.0

Good

Rating 10 - Excellent. 56 out of 331 reviews" "
Rating 8 - Good. 121 out of 331 reviews" "
Rating 6 - Okay. 80 out of 331 reviews" "
Rating 4 - Poor. 50 out of 331 reviews" "
Rating 2 - Terrible. 24 out of 331 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The man who checked us in was lovely. Apart from a few cobwebs in the corner around the window, the room was pretty clean. Tea and coffee were provided, all clean towels and extra pillows were a bonus. We weren’t given the Wi-Fi password for the hotel and we couldn’t get signal to use mobile data. On the whole, quite a reasonable hotel for the price.
Lovely sea view
Stayed 1 night in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is a bit awkward but lovely lication
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Areekul

Stayed 1 night in Aug 2023

6/10 Okay

Phil

Liked: Cleanliness
Convenient to the railway station
Stayed 1 night in Jul 2023

8/10 Good

Chriswtopher

Liked: Staff & service, property conditions & facilities, room comfort
Would return in the future :)
Was down for a festival over Saturday/Sunday. Was welcomed very warmly & treated very well. The staff were pleasant & friendly. My stay in my room was what I expected for such good rates. I just needed a place to sleep & my room was very adequate. Would definitely be suggesting this hotel to friends & family, should they need a good place to sleep whilst visiting the stunning seaside town of Torquay. Thank you.
Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Stayed 1 night in Jun 2023

8/10 Good

craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Samantha

Stayed 2 nights in Dec 2019

2/10 Terrible

alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The real Fawlty Towers?
How bad can it be?! It's called Waters Edge Hotel, well its not near the waters edge, and if you're unfortunate enough to be allocated a room at the back of the hotel, your view is a white wall about six feet from the window. The carpet was filthy, the bathroom was very mouldy and grimey, the shower itself had mould and spmeone elses hair in it. There was no shower gel or shampoo any way. (not that we would have gone in). A plug socket din't work, the curtains were hanging off, so we couldn't draw them properly. The bed I'm sure had an old straw mattress, it was the worst bed I've ever slept on - well, I say slept!! Every floorboard in the hotel creaks, so you could not have slept for the noise of people just moving about anyway! The noise from the floor of the room upstairs was awesome. The flush on our toilet wouldn't stop.....Oh, and you cannot park properly. Torquays nice though! No breakfast available,
Stayed 1 night in Sep 2019

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable
Stayed 2 nights in Sep 2019

6/10 Okay

Terry

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Mark

Liked: Staff & service, room comfort
I was looking for somewhere reasonably priced, which this was. It’s in a great location. You can walk into Torquay and Paignton easily, as it’s just up fro Corbyn’s Head. The hotel is quite grand, with some nice gardens, but aside from a bar, offers on breakfast, lunch or dinner. So it has the feel of being underused. The room I had was functional, but good bay for money. Ample parking, which is great. Checkout is 10 am. The manager was ever present and always helpful.
Stayed 1 night in Aug 2019

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable with great views of the sea
View from Waters Edge Hotel dining room.
View from hotel bedroom
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Good value. Great location close to water.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Lovely position but a bit run down and no sound proofing meant we slept very little as people up stairs were moving around all night. Floor boards creaked badly.
Stayed 2 nights in Jul 2019

10/10 Excellent

David B

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
We liked the friendliness plus helpfulness of the Owner as well as his Staff. Will be staying there again. Geof
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
No one at reception when we arrived and no way of getting room keys.very poor way of running a hotel,so we left
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You paid low Price it not mean you get dusty room.
The room is not clean, not tea spoon to make a coffee, very dusty on the windowsill, dressing table and in the toilet. Look like not been used for a long time but not checked before we arrives. Very noisy in the night the noises of doors slammed from other room, The location is good.
Stayed 1 night in Feb 2019

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Half way house sorry not that good needs a lot of improvement
Stayed 2 nights in Sep 2018

10/10 Excellent

L, Exeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff, lovely beach view, clean & cosy little room, very comfy bed
Stayed 1 night in Feb 2019

4/10 Poor

Jamie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Meh
Creaky beds, dirty room, noisy corridor (was opposite the cleaning cupboard or something...staff slamming doors very early in the morning).
Stayed 1 night in Jan 2019

4/10 Poor

Andrew Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Day to day service was ok but needs a deep clean. I booked a double room but the room was very small, really a single room. The room was very cold, the heating only came on first thing in the morning and late evening.
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on sea front with parking and good friendly staff. Rooms pleasant and clean
Stayed 1 night in Dec 2018

6/10 Okay

Catherine

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Pleasant enough stay.
Amazing veiw, room tiny, bed comfy manager very helpfull, however this hotel needs total refurbishment . I guess this is reflected in the cost.
Stayed 3 nights in Dec 2018

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sea views cheap and cheerful
It's a very good budget hotel only 2 stars you get what you pay for fantastic for 30 pounds per night if your not bothered about breakfast and just need somewhere to sleep this is the place for you great sea views
Stayed 2 nights in Dec 2018

6/10 Okay

Carl

Ok
Unfortunately my room substandard. Tiny and view of alleyway. However i imagine other rooms are not like this. Was passable especially as only a work base.
Stayed 3 nights in Jun 2018

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

micky, london uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good enough place to get your head down . fantastic price the clincher
Stayed 2 nights in Nov 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Worth a visit
Hotel is perfectly adequate for the price paid. Clean rooms with hot water throughout the stay. Lovely flat walk into the town. Unfortunately not for us again as it was quite noisy outside of the room ( badly creaking floorboards, very close to a trainline etc) It is hard to be negative though because it does give value for money in many aspects with the location alone worth giving the hotel a try if you are on a budget,
Stayed 1 night in Nov 2018

8/10 Good

Joanna

great stay ..amazng views..close to sea front and quiet too!
Stayed 1 night in Oct 2018

4/10 Poor

Linda, Bath

Disliked: Cleanliness
The view was its only redeeming feature this time around. This hotel seems to be a hotel of two halves. When I stayed before had a lovely room overlooking the sea, reletively clean what you would expect from money paid. This time room small bed comfortable but was very dirty especially the toilet.
Stayed 3 nights in Oct 2018

8/10 Good

Andrea

Liked: Staff & service, room comfort
Torquay
After a long drive, was defiantly worth it, lovely views all round good stay
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2018

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Andy

Liked: Staff & service, room comfort
A great cheap Torquay base
The hotel is in a beautiful location and ideal for looking round Torquay. People say it’s dated yes I agree but value for money for a nights stay far outweighs any negative points.So go with an open mind and enjoy the convenient lovely location it’s great.
Stayed 1 night in Oct 2018

6/10 Okay

wayne

Liked: Cleanliness, staff & service
Very cramped
Room was very cramped and needs a revamp,bed was comfortable.WiFi worked well in the waiting lounge area.
Stayed 2 nights in Oct 2018

8/10 Good

TERENCE

Liked: Staff & service, property conditions & facilities, room comfort
Ok
Ok for price
Stayed 1 night in Sep 2018

8/10 Good

Michael, Crafthole

Liked: Cleanliness, staff & service, property conditions & facilities
Long Weekend
My Room Didn't Have A View Also Breakfast Was Very Limited Out Of All Torquay That I've Stayed In The Least Choice No Cooked Breakfast
Stayed 5 nights in Sep 2018

8/10 Good

Antony

Liked: Staff & service, property conditions & facilities, room comfort
Lovely stay as always
Lovely stay as always you get what you pay for but for a 2 star hotel with sea view it is what it is
Stayed 2 nights in Sep 2018

4/10 Poor

christine

Disliked: Staff & service, property conditions & facilities
Very disappointing
Very shabby, carpets like a patchwork quilt, windows that wouldn't close. No staff in evidence at all except for one man at check-in/out. Reception/bar all locked up. Not so much a 'hotel' - more a room only stop off. Shame as it could be made so much better with a little TLC and re-investment.
Stayed 2 nights in Sep 2018

6/10 Okay

Jayne

Disliked: Cleanliness, property conditions & facilities
Noises outside
1st room had been smoked in. 2nd night thee were people using a chainsaw on the railway directly outside the window all night so n sleep!
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Waters Edge Hotel
Hotel nice enough, clean, good views
Stayed 3 nights in Aug 2018

8/10 Good

D GREENWOOD

Waters Edge Hotel
Good stay
Stayed 1 night in Aug 2018

10/10 Excellent

Andrea

Waters edge
Well worth money good location
Stayed 2 nights in Aug 2018