Beach/ocean view

Reviews of Centara West Bay Hotel & Residences Doha

5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 42 reviews" "
Rating 8 - Good. 15 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

9.2/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Foysal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with great reception staff. Will recommend.
Stayed 6 nights in Feb 2024
Response from Sean Spinks on Feb 24, 2024
Dear Foysal,Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the Expedia Group Community. We greatly appreciate your positive comments. We will ensure teams are made aware of your appreciation and recognized for their amazing service they have rendered.On behalf of our Centara Team, I thank you, it was a great pleasure hosting you on your recent visit. Yours sincerely, Sean Spinks General Manager

10/10 Excellent

Mohammed

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Sean Spinks on Feb 22, 2024
Dear Mohammed,Thank you for your dedicated time to review and rating your recent experience at Centara through Expedia Group Community.We greatly appreciate your positive rating ranking stars. We will gladly share your compliments with the team.On behalf of our Centara team, I thank you, it will be a great pleasure hosting you on your next visit and we are looking forward to welcoming you soon for more memorable experiences in the future.Yours sincerely,Sean SpinksGeneral Manager

10/10 Excellent

FATEMA

Traveled with family
Liked: Cleanliness, property conditions & facilities
A very good place to stay in Doha
Stayed 1 night in Feb 2024
Response from Sean on Feb 15, 2024
Dear FATEMA,Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the Expedia Community. We greatly appreciate your positive comments. We will ensure teams are made aware of your appreciation and recognized for their amazing service they have rendered.On behalf of our Centara Team, I thank you, it was a great pleasure hosting you on your recent visit. Yours sincerely, Sean Spinks General Manager

8/10 Good

Jakhongir, Tashkent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Sean Spinks on Jan 10, 2024
Dear Jakhongir,Thank you for your dedicated time to review and rating your recent experience at Centara through Expedia Community.We greatly appreciate your positive rating ranking stars. We will gladly share your compliments with the team.On behalf of our Centara team, I thank you, it will be a great pleasure hosting you on your next visit.Yours sincerely,Sean SpinksGeneral Manager

10/10 Excellent

Rukhsana

Traveled with family
Liked: Cleanliness, room comfort
Loved everything about this lovely hotel and our stay in Doha last week. The staff was always smiling and helpful, special thanks to Ruda at reception for always greeting us with a beautiful smile and going out of her way for us. Will definitely come again !
Stayed 6 nights in Nov 2023
Response from Sean Spinks on Dec 5, 2023
Dear Rukhsana,Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the Expedia Community. Thank you for your kind words and appreciation for our associate Ms. Ruda/ Front desk agent who made such a positive impression on you. We will ensure that she gets recognised for her outstanding service.On behalf of our Centara Team, I thank you, it was a great pleasure hosting you on your recent visit. Yours sincerely, Sean Spinks General Manager

10/10 Excellent

Bellal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at Centara hotel. The hotel itself is in the West Bay area and within a short walking distance of a nearby beach. The hotel itself was lovely, and the rooms were very clean and had all the facilities you would expect. The restaurant options at the hotel are also well worth checking out. The staff are all friendly and welcoming and we got on especially well with Anees who is a credit and real asset for the hotel Will definitely come back again next time we come to Doha
Stayed 7 nights in Jul 2023
Response from Sean on Nov 26, 2023
Dear Bellal,Thank you for dedicating your time to review your recent experience at Centara.It is wonderful to know that you have enjoyed your stay with us.Your positive comments are aprreciated, especially the ones related to our colleague Anees. We will gladly share your feedback to the team to recognise them for the great service they have rendered.Once again, thank you and it is a great pleasure to host you on your recent visit. We are looking forward to welcoming you back for more memorable experience.Sincerely yours,Sean SpinksGeneral Manager

10/10 Excellent

Fahad

Traveled with family
Liked: Cleanliness, room comfort
Fahad
The place is perfect for the family, the staff are professional, the swimming pool, the gym and the Jacuzzi is clean and big, the playing room for the kids is nice, the restaurants provide wide range of food, the thia restaurant is my favorite and anas was very professional
Stayed 8 nights in Aug 2023
Response from Sean on Aug 13, 2023
Dear Fahad,Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the Expedia Community. We greatly appreciate your positive comments. We will ensure teams are made aware of your appreciation and recognized for their amazing service they have rendered.On behalf of our Centara Team, I thank you, it was a great pleasure hosting you on your recent visit. Yours sincerely, Sean Spinks General Manager

10/10 Excellent

Mohammed

Liked: Cleanliness, property conditions & facilities
My family visited Centara Westbay for a week in May 2023 and couldnt have been more happy with our choice of hotel. With a baby we needed things to be stress-free and smooth and due to the efforts of the staff this was exactly what we received. Clean and very spacious rooms, excellent service, great breakfast options and very close to the beach (you get a discount for entry if you're staying at the hotel). Definitely recommend this hotel. Special mention to the reception staff and the restaurant staff (Poorna, Dew, Rizal and Dolly) who were fantastic.
Stayed 6 nights in May 2023
Response from Sean on May 20, 2023
Dear Mohammed,Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the Expedia Community. We greatly appreciate your positive comments.Thank you for your kind words and appreciation for our associate Ms. Poorna, Dew, Mr. Riza and Dolly who made such a positive impression on you. We will ensure that they get recognised for their outstanding service.On behalf of our Centara Team, I thank you, it was a great pleasure hosting you on your recent visit. Yours sincerely, Sean Spinks General Manager

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
From the moment I arrived, I was greeted by friendly and attentive staff who made me feel welcome and ensured that my stay was enjoyable. The hotel is immaculately clean and well-maintained, with modern amenities. Room was spacious, comfortable, and equipped with everything I needed to make my stay comfortable and enjoyable. The bed was particularly comfortable. One of the highlights of my stay was the exceptional service provided by the staff. They were always available to assist with any requests or questions I had, and their attention to detail was truly impressive. The hotel also boasts an excellent range of facilities, including a well-equipped fitness center, a sauna, and a variety of dining options. Overall, I would highly recommend Centara Hotel to anyone looking for a luxurious and comfortable stay in Qatar.
Stayed 4 nights in May 2023
Response from Sean on May 9, 2023
Dear Muhammad,Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara.We greatly appreciate your positive comments. We will make sure teams are made aware of your appreciation and recognised for their amazing service they have rendered.On behalf of our Centara team, I thank you, it was a great pleasure hosting you on your recent visit and we are looking forward to welcoming you back for more memorable experiences in the future.Yours sincerely,Sean SpinksGeneral Manager

8/10 Good

Isabel Michelle

Traveled with family
Liked: Cleanliness
We had a very good and relaxing stay at the hotel. The staff are all very nice and accommodating.
Stayed 1 night in Dec 2021
Response from Sean Spinks on Jan 9, 2022
Dear Isabel Michelle, Warm Greetings from Centara West Bay Hotel & Residences Doha. Thank you for taking the time to do a post stay review of your stay in Centara. It's great to know that you enjoyed your stay in Centara. Our dedicated team always aims to deliver the best experience possible to all our guests. Once again thank you for your feedback and we are looking forward to welcoming you back for more memorable experiences in the future. Yours sincerely, Sean Spinks General Manager

10/10 Excellent

issam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2021

2/10 Terrible

Shalik

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Nov 2021
Response from Sean Spinks on Nov 21, 2021
Dear shalik, Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara West Bay Hotel & Residences Doha through the Hotels.com Community. Our dedicated Team always aims to deliver the best experience possible to all our guests. The comfort of our guests is extremely important to us, so we are terribly sorry to hear that you were not completely satisfied with your experience with us in Centara. It is important to us that such problems are reported promptly so we can correct them immediately. Please be assured that your feedback is taken seriously and is pivotal to our continuous improvement. It was an absolute pleasure having you here at Centara and we hope it will not take too long before we have the joy of welcoming you back so that we can restore your confidence in us and assure you our best care and attention. Yours sincerely, Sean Spinks General Manager

8/10 Good

Abdulrhman

Business traveler
Liked: Cleanliness, room comfort
The hotel was nice and clean but the staff was not the size of the hotel, poor English speaking and their service is poor
Stayed 1 night in Oct 2021
Response from Sean Spinks on Oct 7, 2021
Dear Abudulrhman, Warm greetings from Centara West Bay Residences & Suites Doha. Thank you for dedicating your time to write a review about your recent experience at our beautiful property. We sincerely appreciate your feedback. We are delighted to see that you have enjoyed your stay with us. It was an absolute pleasure having you here at Centara and we hope it will not take too long before we have the joy of welcoming you back. Yours sincerely, Sean Spinks General Manager

8/10 Good

Ramy

Stayed 1 night in Jun 2020
Response from Sean Spinks on Jun 30, 2020
Dear Ramy, Warm greetings from Centara West Bay Residences & Suites Doha. Thank you for dedicating your time to write a review about your recent experience at our beautiful property. We sincerely appreciate your feedback. We are delighted to see that you have enjoyed your stay with us. It was an absolute pleasure having you here at Centara and we hope it will not take too long before we have the joy of welcoming you back. Yours sincerely, Sean Spinks General Manager

10/10 Excellent

Marvis

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Great stay
Great stay . I’ll be back for sure .
Stayed 3 nights in Jun 2020
Response from Sean on Jun 19, 2020
Dear Marvis, Thank you for staying with us and taking the time to share about your experience in Centara. It is wonderful to know you have enjoyed your stay. We will make sure teams are made aware of your appreciation. We are looking forward to welcoming you back for more memorable experiences in the future. Yours sincerely, Sean Spinks General Manager

8/10 Good

Reem

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2020
Response from Sean Spinks on Jun 17, 2020
Dear Reem, thank you for dedicating your time to leave us a rating on Hotels.com. It is wonderful to see that you have highly rated your stay with us. It was an absolute pleasure having you here at Centara and we hope it will not take too long before we have the joy of welcoming you back. Yours sincerely, Sean Spinks General Manager

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 1 night in May 2020
Response from Sean Spinks on Jun 8, 2020
Dear Valued Guest, Thank you for taking Time to share with us your Rate / feedback regarding your experience during your stay at Centara! We apologies that you didn’t has a good experience with us and . our goal Is the total satisfaction of our guest , and to provide a positive experience we would like to get more detail about your visit /Stay at your convenience . Yours sincerely, Sean Spinks General Manager

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was pleasant considering the Covid 19 impose restrictions.
Stayed 2 nights in May 2020
Response from Sean Spinks on Jun 3, 2020
Dear Roberto, Warm greetings from Centara West Bay Residences & Suites Doha. Thank you for dedicating your time to write a review about your recent experience at our beautiful property. We sincerely appreciate your feedback. We are delighted to see that you have enjoyed your stay with us. It was an absolute pleasure having you here at Centara and we hope it will not take too long before we have the joy of welcoming you back. Yours sincerely, Sean Spinks General Manager

8/10 Good

osama

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2020
Response from Sean on Apr 15, 2020
Dear Osama, Thank you for staying with us and taking the time to share your rating. We are thrilled to know you have enjoyed your stay with us. We are looking forward to welcoming you back for more memorable experiences in the future. Yours sincerely, Sean Spinks General Manager

8/10 Good

osama

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2020
Response from Sean on Apr 13, 2020
Dear Osama, thank you for dedicating your time to leave us a rating on Hotels.com. It is wonderful to see that you have highly rated your stay with us. It was an absolute pleasure having you here at Centara and we hope it will not take too long before we have the joy of welcoming you back. Yours sincerely, Sean Spinks General Manager

8/10 Good

Ahmad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kuwait
My stay was good but the water was not good in the bath it was cold and some time hot I complained about that but they didn’t fix it well
Stayed 4 nights in Feb 2020
Response from General Manager on Mar 5, 2020
Dear Ahmad, We thank you for dedicating your time to write a review about your recent experience at Centara. It is wonderful to see that you have highly rated your stay with us. At Centara West Bay Residences & Suites Doha we aim to provide our guests with the highest quality of service and to have all guests depart with long lasting positive memories. Therefore, your valued comment has been shared with all respective department leaders and addressed with the utmost importance. While it does not help with your past stay, I would like you to know that we are currently working on all the mentioned problem. Once again thank you for your kind feedback and we hope it will not take too long before we have the joy of welcoming you back. In the meantime, I will remain at your service, should you have any further comments or inquiries. Yours sincerely, Sean Spinks General Manager

8/10 Good

Paulsen, Copenhagen area

Traveled with family
Liked: Cleanliness
Stayed 8 nights in Feb 2020
Response from General Manager on Feb 26, 2020
Dear Paulsen, Thank you for taking the time to rate Centara West Bay Residences & Suites Doha. We sincerely appreciate your feedback. It was an absolute pleasure having you here at Centara and we hope it will not take too long before we have the joy of welcoming you back. Yours sincerely, Sean Spinks, General Manager

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Everything was amazing!!!
Stayed 2 nights in Feb 2020
Response from General Manager on Feb 26, 2020
Dear Michael, Warm greetings from Centara West Bay Residences & Suites Doha. Thank you for dedicating your time to write a review about your recent experience at our beautiful property. We sincerely appreciate your feedback. We are very happy to see that you have truly enjoyed your stay with us. It was an absolute pleasure having you here at Centara and we hope it will not take too long before we have the joy of welcoming you back. Yours sincerely, Sean Spinks General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in West Bay!!!
Great stay.. apartment was very clean and comfortable. Pool and gym are amazing!!!
Stayed 3 nights in Feb 2020
Response from General Manager on Feb 20, 2020
Dear Valued Guest, Warm greetings from Centara West Bay Residences & Suites Doha. Thank you for dedicating your time to write a review about your recent experience at our beautiful property. We sincerely appreciate your feedback. We are very happy to see that you have enjoyed your stay with us. It was an absolute pleasure having you here at Centara and we hope it will not take too long before we have the joy of welcoming you back. Yours sincerely, Sean Spinks General Manager

8/10 Good

Almarri, Doha

Liked: Cleanliness
They charged me for cleaning sheet for 200 Qr it was spill of juice
Stayed 1 night in Jan 2020
Response from General Manager on Feb 8, 2020
Dear Almarri, Thank you for taking your time to rate Centara West Bay Residences & Suites Doha. It was an absolute pleasure having you here with us and we are looking forward to welcoming you back soon. Best regards, Sean Spinks General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from gmcwq on Jan 9, 2020
Dear Values Guest, Thank you for taking the time to rate our property on Hotels.com. We are glad to know that you rate your experience with us positively. Once again thank you for your kind feedback and we hope it will not take too long before we have the joy of welcoming you back at Centara West Bay Residences & Suites Doha. Yours sincerely, Sean Spinks General Manager

10/10 Excellent

Sabrina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful!
This hotel FAR exceeded my expectations. My group of five were immediately greeted by friendly staff when we entered the building. The lady at the front desk was so helpful and gave suggestions for local restaurants as well as providing information for the on site ones. This hotel is convenient to the exhibition center and other attractions. We booked the executive three room apartment and were not disappointed. The beds were comfortable, the entire space was beautifully decorated, everything was clean, and the view from the 25th floor was gorgeous. Room service was prompt and friendly as well. Check in and check out was so easy. I absolutely loved it and will book again.
Stayed 1 night in Dec 2019
Response from gmcwq on Dec 21, 2019
Dear Sabrina, Thank you for staying with us and taking the time to share about your recent experience at Centara. We are thrilled to know you have enjoyed our facilities and seamless service. We will gladly share your compliments with the entire team. They work very diligently, and it will provide them with great encouragement to keep doing what they are doing - providing finest personal service. Once again thank you for your kind feedback and we hope it will not take too long before we have the joy of welcoming you back at Centara West Bay Residences & Suites Doha. Yours sincerely, Sean Spinks General Manager

8/10 Good

graeme

Liked: Cleanliness, staff & service, property conditions & facilities
great room layout but let down by basic issues
The place is brand new and the room layouts are fantastic ...I had a great studio which was very well equipped and stylishly set out. However the wi-fi was sporadic at best and some days was not useable at all. The staff tried to resolve the issues by resetting the wi-fi unit but this never worked ….also the water in the shower was lukewarm at best and the drains could be a little smelly at times. This is a pitty as the place is very good apart from these basic items..
Stayed 18 nights in May 2019
Response from General Manager on Jun 12, 2019
Dear Graeme, We thank you for dedicating your time to write a review about your recent experience at Centara. It is wonderful to read that our amazing facilities have left a positive impression on you. At Centara West Bay Residences & Suites Doha we aim to provide our guests with the highest quality of service and to have all guests depart with long lasting positive memories. Therefore, your valued comments have been shared with all respective department leaders and addressed with the utmost importance. While it does not help with your past stay, I would like you to know that we are currently working on all three mentioned problems. Once again thank you for your kind feedback and we hope it will not take too long before we have the joy of welcoming you back. In the meantime, I will remain at your service, should you have any further comments or inquiries. Yours sincerely, Sean Spinks General Manager

4/10 Poor

Dario

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is very disorganised, need to improve a lot of customer service and knowledge of hospitality
Stayed 3 nights in Apr 2019
Response from Hotel Management on Apr 9, 2019
Dear Dario, Thank you for taking your time and sharing with us your feedback. We appreciate it! At Centara West Bay Residences & Suites Doha we aim to provide our guests with the highest quality of service and to have all guests depart with long lasting memories.Therefore, your valued review has been shared with all respective department leaders and addressed with the utmost importance. We would very much appreciate you staying with us in the future so that we can restore your confidence in us and assure you our best care and attention. Best regards, The Management of Centara West Bay Residences & Suites Doha

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Quite, clean, welcoming with calm atmosphere and decor
Stayed 1 night in Mar 2019
Response from Hotel Management on Apr 2, 2019
Dear Valued Guest, Thank you for taking the time to rate Centara West Bay Residences & Suites Doha. We highly appreciate it! Best regards, The Management of Centara West Bay Residences & Suites Doha

10/10 Excellent

abdulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2019
Response from The Management on Mar 31, 2019
Dear Abdulla, Thank you for taking the time to rate Centara West Bay Residences & Suites Doha. We highly appreciate it! Best regards, The Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location + new hotel.
Stayed 2 nights in Mar 2019
Response from Hotel Management on Mar 31, 2019
Dear Valued Guest, Thank you for taking the time to rate Centara West Bay Residences & Suites Doha. We highly appreciate it! Best regards, The Management Centara West Bay Residences & Suites Doha.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the time I checked in til the time I checked out. Attentive staff that are very accommodating and understanding. Also great location and rooms are very spacious and clean. Top notch hotel.
Stayed 1 night in Feb 2019
Response from Hotel Management on Mar 31, 2019
Dear Valued Guest, Greetings! Thank you for leaving such a lovely review! The Centara Team really appreciate your feedback! It was a great pleasure having you with us and we are looking forward to welcoming you again in the near future! Best regards, The Management of Centara West Bay Residences & Suites Doha

10/10 Excellent

Osman

Traveled with family
Liked: Cleanliness, room comfort
Flott beliggenhet i nærheten av City Center kjøpesenteret. Stor og moderne leilighet. Fint bassengområde innendørs. Eneste minus var at barnet vårt ikke fikk lov å bruke lekerom, da det var aldersgrense 4-5 år. Bodde 1 uke.
Stayed 7 nights in Jan 2024
Response from Sean on Feb 15, 2024
Dear Osman,Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the Expedia Group Community. We greatly appreciate your positive comments. We will ensure teams are made aware of your appreciation and recognized for their amazing service they have rendered.On behalf of our Centara Team, I thank you, it was a great pleasure hosting you on your recent visit. Yours sincerely, Sean Spinks General Manager

10/10 Excellent

MICHELE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ottimo hotel dotato di tutto il necessario. Stanze ampie e luminose. Silenzioso nonostante lo scorrere di auto e mezzi vari. Nelle vicinanze, Mall, (supermercato) rifornito di tutto all'interno c'e' anche il carrefour e metro molto utile. Nella struttura ci sono anche ristoranti di qualità. Lo consiglio a chiunque voglia passare una bella vacanza
Stayed 5 nights in Feb 2024
Response from Sean on Feb 14, 2024
Dear MICHELE,Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara through the Expedia Community. We greatly appreciate your positive comments. We will ensure teams are made aware of your appreciation and recognized for their amazing service they have rendered.On behalf of our Centara Team, I thank you, it was a great pleasure hosting you on your recent visit. Yours sincerely, Sean Spinks General Manager

10/10 Excellent

ZAID EL

Stayed 6 nights in Dec 2023
Response from Sean Spinks on Jan 3, 2024
Dear ZAID EL,Thank you for your dedicated time to review and rating your recent experience at Centara through Expedia Community.We greatly appreciate your positive rating ranking stars. We will gladly share your compliments with the team.On behalf of our Centara team, I thank you, it will be a great pleasure hosting you on your next visit and we are looking forward to welcoming you soon for more memorable experiences in the future.Yours sincerely,Sean SpinksGeneral Manager

8/10 Good

Giovanni

Liked: Cleanliness, room comfort
Buono
Ottimo Hotel, situato nei dintorni del mare, al momento non accessibile per via dei lavori presenti ! La fermata metro è un po’ distante a piedi, ma si può usare un taxi, uber o i vari monopattini presenti nei dintorni ! Struttura con una buona pulizia, la mia camera non era vista mare, personale molto attento al cliente! Tutto sommato buon Hotel e lo consiglio !
Stayed 2 nights in Nov 2021
Response from Sean Spinks on Dec 7, 2021
Dear Buono, Warm Greetings from Centara West Bay Hotel & Residences Doha. We thank you for dedicating your time to write a review about your recent experience at Centara West Bay Hotel & Residences Doha through the Expedia group Community. It's great to know that you enjoyed your stay in Centara. Our dedicated Team always aims to deliver the best experience possible to all our guests. Thank you for your kind words and appreciation for our beautiful property with an excellent hotel located near the sea, cleanliness and our dedicating staffs have brought you very comforts and satisfaction. We will ensure that management team get recognised for their outstanding service. Once again thank you for your feedback and we are looking forward to welcoming you back for more memorable experiences in the future. Yours sincerely, Sean Spinks General Manager

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アーリーチェックインの希望に柔軟に対応してくれた。 しかも、上層階のSuperior Roomに無料Up Gradeまでしてくれた。 更に、本来は12時チェックアウトのところ、Extra Chageなしで14時までのレイトチェックアウトをオファーしてくれた。 ホテルチェックアウト後、荷物を預かってもらい、Desert Tourに出かけた。ホテルに荷物を取りに行った際に、シャワーを使わしてもらえないかと頼んだところ、Gymフロアーのシャワーを無料で提供してくれた。しかもOpen時間の15分前だったのにも関わらず! フロントのスタッフは、皆さんとても親切で、本当に気持ちよく快適な宿泊をすることができた。
Stayed 1 night in May 2019
Response from General Manager on Jun 4, 2019
Dear Valued Guest, Thank you for providing details of your experience during your stay at Centara! It is wonderful to read that you have truly enjoyed your time with us. Our Team is always happy to go above and beyond to provide the finest personal service and make your experience memorable. I will make sure teams are made aware of your appreciation and recognised for their great service they have rendered. Once again thank you for your kind feedback and we hope it will not take too long before we have the joy of welcoming you back at Centara West Bay Residences & Suites Doha. Yours sincerely, Sean Spinks General Manager

8/10 Good

BARRAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق عائلي مريح
الفندق ممتاز والمعاملة راقيه والنظافة ممتازه موقع الفندق جيد ولكن غير معروف للتكاسي
Stayed 4 nights in Feb 2019
Response from The Management of Centara West Bay on Mar 13, 2019
Dear Barrak, Greetings! Thank you for your time to write a review about your experience at Centara West Bay Residences & Suites Doha. We sincerely appreciate your feedback and looking forward to welcoming you again in the near future! Best regards, The Management Centara West Bay Residences & Suites Doha

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Jan 2019
Response from The Management on Mar 20, 2019
Dear Valued Guest, Thank you for taking the time to rate Centara West Bay Residences & Suites Doha. Best regards, The Management Centara West Bay Residences & Suites Doha.