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The hotel is very nice, staff very friendly and accommodating. Transportation is questionable. I had a fall before coming and hurt my knee. Uber is not available. Tram doesn’t go everywhere. Restaurante employees in the town square are nice and called a taxi for me. This hotel was the best out of all the other hotels we stayed in, on this trip to Germany.
Mitra
Stayed 2 nights in Apr 2024
Response from Florian Schoder on May 1, 2024
Dear Mitra, Your kind words warm our hearts. We are pleased to hear that our hotel met your expectations in terms of space, cleanliness and location. Our goal is always to provide comfortable accommodation at a reasonable price. Your satisfaction is our greatest reward. Kind regards,Florian SchoderQuality Soul
The hotel is in a very convenient spot and puts you right in the middle of all the Dresden attractions. The staff was very pleasant and the room was great.
Joseph
Stayed 4 nights in Apr 2024
Response from Florian Schoder on May 1, 2024
Dear Joseph, We are very pleased that you enjoyed your stay in our hotel and appreciate the central location. It is always a pleasure to receive positive feedback from our guests. We look forward to welcoming you back in the future.With kind regards,Florian SchoderQuality Soul
At the very heart of historically renovated Dresden. Excellent but unobtrusive service very much a premium property.
megan
Stayed 1 night in Apr 2024
Response from Florian Schoder on May 1, 2024
Dear Megan, Your kind words warm our hearts. We are pleased to hear that our hotel met your expectations in terms of space, cleanliness and location. Our goal is always to provide comfortable accommodation at a reasonable price. Your satisfaction is our greatest reward. Kind regards,Florian SchoderQuality Soul
Staff was fantastic. Extremely helpful! Location is perfect for anything you want to do in Dresden. The room was spacious, clean and the beds were very comfortable. Spa and wellness center was a great addition.
B
Stayed 2 nights in Feb 2024
Response from Florian Schoder on Feb 22, 2024
Dear B, Your kind words warm our hearts. We are pleased to hear that our hotel met your expectations in terms of space, cleanliness and location. Our goal is always to provide comfortable accommodation at a reasonable price. Your satisfaction is our greatest reward. Kind regards,Florian SchoderQuality Soul
Dear Mrs. Shin Yi, Thank you very much for your Stay at the NH Collection Dresden Altmarkt. We are very pleased that you enjoyed your stay in our hotel. Our goal is always to provide comfortable accommodation at a reasonable price. kind regards
Dear Mr. Noriko, We are very pleased that you enjoyed your stay in our hotel and appreciate the central location. It is always a pleasure to receive positive feedback from our guests. We look forward to welcoming you back in the future.With kind regards,Florian SchoderQuality Soul
The position is excellent. Easy walking distance to all the sites. 2 min walk to trams if needed. Our room overlooked the markets and it snowed while we were there. Absolutely magical. Loved it.
colleen
Stayed 5 nights in Dec 2023
Response from Front Office on Jan 8, 2024
Dear guest,Thank you very much for your visit to the NH Collection Dresden Altmarkt.We are very pleased that we were able to convince you of both our location and our ambience during your stay.We would be pleased to welcome you again to the NH Collection Dresden Altmarkt at the earliest opportunity so that we can convince you once again of our offer and service.Best regards,Your team from the NH Collection Dresden Altmarkt
A very well kept place in the center of Dresden across the street from Kreuzkirche. Convenient garage underneath the property. And a very nice breakfast buffet on the top. Highly recommendable.
Ernst
Stayed 1 night in Dec 2023
Response from Front Office on Dec 31, 2023
Dear guest,We are pleased to read that you had a pleasant time during your stay and that you rated us so highly.We wish you all the best and look forward to welcoming you again at the earliest opportunity.Best regards,Your team from the NH Collection Dresden Altmarkt
Sehr geehrter Gast,herzlichen Dank für Ihren Besuch im NH Collection Dresden Altmarkt.Wir würden uns freuen, Sie bei einer baldigen Gelegenheit erneut im NH Collection Dresden Altmarkt willkommen zu heißen, um Sie erneut von unserem Angebot und Service überzeugen zu können.Mit freundlichen Grüßen,Ihr Team vom NH Collection Dresden Altmarkt
The rooms are great, clean with everything you need. The staff is so kind and friendly. The location of this hotel is fantastic especially if you want to attend the big Christmas market in Dresden.
Karen
Stayed 1 night in Dec 2023
Response from Florian Schoder on Dec 24, 2023
Dear Mrs. Thompson,We are very pleased that you appreciated our service and the cleanliness of our rooms. Your kind words regarding our staff are also very important to us.It's great to hear that you enjoyed the central location of our hotel, especially during the Christmas season when Dresden shines in festive splendor.We hope to welcome you back to the NH Collection Dresden Altmarkt soon.With kind regards,Florian SchoderQuality Soul
8/10 Good
Elisabeth
Dec 21, 2023
Elisabeth
Stayed 3 nights in Dec 2023
Response from Front Office on Dec 31, 2023
Sehr geehrter Gast,herzlichen Dank für Ihren Besuch im NH Collection Dresden Altmarkt.Wir würden uns freuen, Sie bei einer baldigen Gelegenheit erneut im NH Collection Dresden Altmarkt willkommen zu heißen, um Sie erneut von unserem Angebot und Service überzeugen zu können.Mit freundlichen Grüßen,Ihr Team vom NH Collection Dresden Altmarkt
We came to visit family and go to the Christmas market- everything was great!
christina
Response from Florian Schoder on Dec 24, 2023
Dear Mrs. Helm, We are very pleased that you enjoyed your stay with us and appreciated the proximity to the Christmas market and your family. Our aim is to offer all our guests a pleasant and unforgettable stay.We hope to welcome you again soon.With kind regards,Florian SchoderQuality Soul
The view from our room to the Christmas Market was spectacular!
William
Stayed 1 night in Dec 2023
Response from Florian Schoder on Dec 17, 2023
Dear Mr- Thompson,We are very pleased that you enjoyed your stay in our hotel and appreciate the central location. It is always a pleasure to receive positive feedback from our guests. We look forward to welcoming you back in the future.With kind regards,Florian SchoderQuality Soul
10/10 Excellent
IOLANY
Dec 15, 2023
IOLANY
Stayed 2 nights in Dec 2023
Response from Front Office on Dec 31, 2023
Dear guest,Thank you very much for your visit to the NH Collection Dresden Altmarkt.We would be pleased to welcome you again to the NH Collection Dresden Altmarkt at the earliest opportunity so that we can convince you once again of our offer and service.Best regards,Your team from the NH Collection Dresden Altmarkt
Clean hotel, in an excellent location, pleasant room, good breakfast and excellent staff.
There was a certain problem with our room which was handled with sensitivity, professionalism, speed and fairness worthy of appreciation.
We would like to especially mention the receptionist Lilly Preuss who took care of the problem and gave us excellent service
RON
Stayed 1 night in Nov 2023
Response from Front Office on Dec 8, 2023
Dear Mr Rahamim,Thank you for your stay at the NH Collection Dresden Altmarkt and your detailed feedback. We are very pleased that we were able to convince you of both our location and our staff during your stay. We would be pleased to welcome you again to the NH Collection Dresden Altmarkt at the earliest opportunity so that we can convince you once again of our offer and service.Your team from the NH Collection Dresden Altmarkt
Dear guest,Thank you for your stay at the NH Collection Dresden Altmarkt and your positive review. We are very pleased that we were able to convince you of both our location and our breakfast offerings during your stay. It was a pleasure having you as our guests and we look forward to welcoming you back soon. In the meantime, we wish you all the best.Your team from the NH Collection Dresden Altmarkt
8/10 Good
Tatyana
Nov 24, 2023
Tatyana
Stayed 1 night in Nov 2023
Response from Front Office on Dec 31, 2023
Dear guest,Thank you very much for your visit to the NH Collection Dresden Altmarkt.We would be pleased to welcome you again to the NH Collection Dresden Altmarkt at the earliest opportunity so that we can convince you once again of our offer and service.Best regards,Your team from the NH Collection Dresden Altmarkt
Dear guest,Thank you very much for your visit to the NH Collection Dresden Altmarkt.We hope we will impress you on the above matter next time you stay with us. Until then, we wish you all the best.Best regards,Your team from the NH Collection Dresden Altmarkt
This hotel is a -2 star hotel with horrible beds and service. I had to switch rooms because of the bed. The horrible 7th floor is reserved for Expedia users, it is the worst, is where all the trash is. The church next to the hotel is beautiful but the bells will NOT let you sleep. Staff had no idea of what features and bed type a room had. They messed up everything. And they even tried to charge me for parking when I checked out and I did not have a car. Horrible experience, I will never book this crappy hotel again.
Gabriel
Stayed 1 night in Sep 2023
Response from Florian Schoder on Oct 29, 2023
Dear Mr. Armada,We are truly sorry to hear about your experience at our hotel. Your comfort and satisfaction are of utmost importance to us and we regret that we did not meet your expectations this time.Concerning the accommodation, we are sorry to hear that our beds did not meet your level of comfort. We aim to provide a variety of rooms to cater to our guests' diverse needs, and we apologize if this was not the case during your stay.We're sorry to learn that you found our service unsatisfactory. We pride ourselves on our well-trained staff and their knowledge of our establishment. It's unfortunate that we fell short during your visit.The incident regarding the parking fee is certainly a misunderstanding and we apologize for any inconvenience caused. We are always striving to improve our guest experience and your feedback is valuable in this process. We hope that you may consider giving us another opportunity to serve you better in the future. Kind regards,Florian SchoderQuality Manager
8/10 Good
Gayle
Traveled with group
Oct 4, 2023
Liked: Cleanliness, staff & service, amenities
Comfortable good size rooms. Only problem was a lack of power points by one side of the bed.
Gayle
Stayed 2 nights in Oct 2023
Response from Florian Schoder on Oct 29, 2023
Dear Mr. Chadwick, Your feedback is invaluable to us. We are pleased to learn that you found our rooms comfortable and of good size. Regarding the power points, we understand how important it is to have access to these, especially by the bedside. Rest assured, your comments will be shared with our management team.Your comfort and satisfaction are our utmost priority, and we aim to provide an environment that caters to our guest's needs.Thank you for choosing NH Collection Dresden Altmarkt. We look forward to welcoming you back.Kind regards,Florian SchoderQuality Manager
Sehr geehrter Gast,Herzlichen Dank für Ihr positives Feedback zu Ihrem Aufenthalt.Es war eine Freude, Sie als unsere Gäste zu haben.Mit freundlichen Grüßen,Ihr Team vom NH Collection Dresden Altmarkt
Dear Mr.Zohreh Ghaffarian, Your succinct review caught our attention. We are delighted to know that you highlighted the location and breakfast during your stay with us. Our hotel is indeed situated in a prime location that our guests find very convenient. It's wonderful to hear that you also enjoyed our breakfast offerings. We strive to provide a varied, nutritious, and delicious start to your day. We hope to welcome you back soon for another memorable stay.Kind regards,Florian SchoderQuality Manager
vielen Dank für Ihren Aufenthalt im NH Collection Dresden Altmarkt und Ihre positive Bewertung.Es freut uns sehr, dass wir Sie von unserem Angebot und unserem Ambiente überzeugen konnten.Wir würden uns freuen, Sie bei einer passenden Gelegenheit im NH Collection Dresden Altmarkt wieder begrüßen zu dürfen und verbleiben mit den besten Wünschen.
Dear guest,Thank you very much for your positive feedback on your stay.It was a pleasure having you as our guests.Best regards,Your team from the NH Collection Dresden Altmarkt
Response from Ihr Team vom NH Collection Dresden Altmarkt on Aug 27, 2023
Vielen Dank für Ihren Aufenthalt im NH Collection Dresden Altmarkt und Ihre positive Bewertung.Es freut uns sehr, dass wir Sie von unserem Angebot und unserem Ambiente überzeugen konnten.Wir wünschen Ihnen alles Gute und würden uns freuen, Sie bei einer baldigen Gelegenheit erneut bei uns willkommen zu heißen.
Nice hotel, clean and modern. Great location. Down side was that we were not fans of the semi-transparent bathroom wall. At check-in the front desk gave us keys to a room that was already occupied- very jarring. Otherwise staff was courteous.
Elana
Stayed 1 night in Aug 2023
Response from Front Office on Aug 5, 2023
Thank you for visiting the NH Collection Dresden Altmarkt and for taking the time to rate us online.We are very pleased that we were able to convince you of our location and our ambience during your stay.We have a few rooms without bathroom window, we would like to check your preference for your next stay.We apologize for the inconvenience caused and for the resulting disappointment.Hopefully, we will get a chance to impress you in the above mentioned matter, the next time you are staying with us.Your team of NH Collection Dresden Altmarkt
10/10 Excellent
Hafthor
Jul 30, 2023
Hafthor
Stayed 1 night in Jul 2023
Response from Ihr Team vom NH Collection Dresden Altmarkt on Aug 27, 2023
Vielen Dank für Ihren Aufenthalt im NH Collection Dresden Altmarkt und Ihre positive Bewertung.Es freut uns sehr, dass wir Sie von unserem Angebot und unserem Ambiente überzeugen konnten.Wir wünschen Ihnen alles Gute und würden uns freuen, Sie bei einer baldigen Gelegenheit erneut bei uns willkommen zu heißen.
Nice hotel well located in Dresden, walkable distance to main attractions, breakfast a little expensive, preferred to have breakfast outside.
Spacious room and comfortable bed, although two single beds joined together.
Could borrow umbrella from hotel.
Alessandro
Stayed 1 night in Jul 2023
Response from NH Colleciton Dresden Altmarkt on Jul 27, 2023
Dear Alessandro,Thank you very much for your stay at the NH Collection Dresden Altmarkt and your detailed feedback. We are pleased to read that you had an enjoyable time during your stay and that you liked the room and our great location.It was a pleasure to have you as our guests and we are looking forward to welcoming you back again to our NH Collection Dresden Altmarkt.
10/10 Excellent
Gerald
Jul 23, 2023
Gerald
Stayed 2 nights in Jul 2023
Response from Your team of NH Collection Dresden Altmarkt on Jul 28, 2023
Thank you very much for your stay in our hotel and your positive feedback. We are delighted to read that you had an enjoyable time during your stay and that our staff was able to make a difference.We look forward to welcoming you back to the NH Collection Dresden Altmarkt and remain with the best wishes.
Response from Your team of NH Collection Dresden Altmarkt on Jul 28, 2023
Thank you very much for your stay at the NH Collection Dresden Altmarkt and your detailed feedback.We are delighted to read that you had an enjoyable time during your stay and that our staff was able to make a difference.We are pleased to hear that you enjoyed our bed and and liked our room facilities. We agree that the location of our house in the heart of Dresden’s old town is unbeatable. We are pleased to read that you enjoyed our breakfast. We look forward to welcoming you back to the NH Collection Dresden Altmarkt and remain with the best wishes.
10/10 Excellent
Jamie
Jul 4, 2023
Jamie
Stayed 1 night in Jul 2023
Response from Your team of NH Collection Dresden Altmarkt on Jul 28, 2023
Thank you very much for your stay in our hotel and your positive feedback. We are delighted to read that you had an enjoyable time during your stay and that our staff was able to make a difference.We look forward to welcoming you back to the NH Collection Dresden Altmarkt and remain with the best wishes.
Stayed just one night, but the location, facilities, and staff were all excellent.
Elizabeth
Stayed 1 night in Jun 2023
Response from Your team of NH Collection Dresden Altmarkt on Jun 27, 2023
Thank you very much for your stay at the NH Collection Dresden Altmarkt and your detailed feedback.We are delighted to read that you had an enjoyable time during your stay and that our staff was able to make a difference.We agree that the location of our house in the heart of Dresden’s old town is unbeatable. Please be rest assured, that we will forward your encouraging words to our employees, since they are a great motivation.We look forward to welcoming you back to the NH Collection Dresden Altmarkt and remain with the best wishes.
Nice hotel well located. It would have been excellent if the TV had some English channels, ability to stream content and the coffee machine was fiddly to use so I lost a couple of coffee pods trying to make coffee.
Dom
Stayed 1 night in Jun 2023
Response from Your team of NH Collection Dresden Altmarkt on Jun 27, 2023
Thank you very much for your stay at the NH Collection Dresden Altmarkt and your detailed feedback.We are delighted to read that you had an enjoyable time during your stay and that our staff was able to make a difference.We appreciate your open feedback, as the continuous improvement of our product and services is of great importance to us.Please accept our sincerest apologies for all the inconvenience caused during your stay. We agree that the location of our house in the heart of Dresden’s old town is unbeatable. We look forward to welcoming you back to the NH Collection Dresden Altmarkt and remain with the best wishes.
Nice hotel in the middle of the city. Good amenities. But a little too close to the church bells. Also had trouble contacting them via phone and email.
Michael
Stayed 1 night in Jun 2023
Response from Erik Hauch on Jun 17, 2023
Thank you very much for your stay at the NH Collection Dresden Altmarkt and your detailed feedback.We are delighted to read that you had an enjoyable time during your stay and that our staff was able to make a difference.We appreciate your open feedback, as the continuous improvement of our product and services is of great importance to us.The soundproof windows do not let you hear the bells when the windows are closed. Rooms overlooking the courtyard are quieter and there you can sleep undisturbed with an open window. We will gladly check your preference during your next stay.We agree that the location of our house in the heart of Dresden’s old town is unbeatable. We look forward to welcoming you back to the NH Collection Dresden Altmarkt and remain with the best wishes.Your team of NH Collection Dresden Altmarkt
Excellent hotel. All staff friendly and helpful, from the receptionists to the cleaning staff.
The location could not be better! Also easy access from train station. Provides a very good area for parking bikes in their underground parking.
Barbara
Stayed 2 nights in May 2023
Response from NH Collection on May 31, 2023
Herzlichen Dank für Ihren Besuch im NH Collection Dresden Altmarkt und dafür, dass Sie sich die Zeit genommen haben, uns online zu bewerten.Ihr wertvolles Feedback ist ein wichtiger Hinweis für uns, dass wir auf dem richtigen Weg sind.Es war eine Freude, Sie als unsere Gäste zu haben.Ihr Team vom NH Collection Dresden Altmarkt
We were only there for one night without breakfast, but the hotel was pleasant, clean, easy to find and easy to access from train station and tourist area/opera hall.
Marlis
Stayed 1 night in Apr 2023
Response from Your team of NH Collection Dresden Altmarkt on May 6, 2023
Dear Marlis,Thank you very much for your stay at the NH Collection Dresden Altmarkt and your great rating.We agree with your that our location in the heart of Dresden's Old Town is one of our highlights. The Frauenkirche is a 5-minute walk away.It was a pleasure to have you as our guest and we look forward to welcoming you back again on a future occasion. In the meantime, we wish you all the best.
A proper 4 stars hotel.
I enjoyed staying in this hotel. Great position, nice size room, nice stuff, good real fast.
If I will be back in Dresden, Inwill chose it again. .
Elena
Stayed 2 nights in Apr 2023
Response from Your team from the NH Collection Dresden Altmarkt on Apr 17, 2023
Thank you for visiting the NH Collection Dresden Altmarkt. It was a pleasure to have you as our guests and we look forward to welcoming you back again soon. In the meantime, we wish you all the best. Your team from the NH Collection Dresden Altmarkt
Nice and spacious for 3 people, with helpful, friendly and professional lobby staff. The towel heater wasn’t working but otherwise a great stay. Thanks.
Steven
Stayed 2 nights in Mar 2023
Response from Ihr Team vom NH Collection Dresden Altmarkt on Apr 13, 2023
Thank you very much for your positive feedback on your stay and our staff. We are delighted to read that you had an enjoyable time during your stay and that our staff was able to make a difference. We appreciate your recommendation and would love to welcome you back for another stay. In the meantime, we wish you all the best.
Truly superb place. Excellent location. Stylish and comfortable room.
Verified traveler
Stayed 2 nights in Feb 2023
Response from Your Team from NH Collection Dresden Altmarkt on Apr 13, 2023
Thank you very much for your positive feedback on your stay and your recommendation. We are delighted to read that you had an enjoyable time during your stay and that our staff was able to make a difference. We appreciate your recommendation and would love to welcome you back for another stay. In the meantime, we wish you all the best.
Response from Ihr Team vom NH Collection Dresden Altmarkt on Apr 13, 2023
Wir freuen uns zu lesen, dass Sie während Ihres Aufenthalts eine angenehme Zeit hatten und dass Sie uns mit der vollen Punktzahl bewertet haben.Wir würden uns freuen, Sie bei einer baldigen Gelegenheit erneut im NH Collection Dresden Altmarkt willkommen zu heißen, um Sie erneut von unserem Angebot und Service überzeugen zu können.
We were there in December for the Christmas markets and the location of this hotel is ideal. The biggest market is just a few feet away from the front door of this hotel. The room was very nice and comfortable. The staff at the hotel were helpful and friendly. There were plenty of restaurants nearby and it is also, very near a shopping mall - about a block away. I would definitely stay at this hotel again, and highly recommend it.
Hotel location is right next to the plaza and the Christmas market. Room was comfortable and clean, but the view of the room was not great as it faces the windows of next building quite closely.