Restaurant
Check availability

Reviews of Homewood Suites by Hilton DuBois, PA

3 out of 5
Homewood Suites by Hilton DuBois, PA
15 Industrial Drive, DuBois, PA

Reviews

8.6

Excellent

Rating 10 - Excellent. 376 out of 654 reviews" "
Rating 8 - Good. 155 out of 654 reviews" "
Rating 6 - Okay. 64 out of 654 reviews" "
Rating 4 - Poor. 37 out of 654 reviews" "
Rating 2 - Terrible. 22 out of 654 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

kujtim

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location, nearby dining and shopping.
Stayed 2 nights in May 2024

10/10 Excellent

Evaristo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing was great
Stayed 2 nights in May 2024

2/10 Terrible

Mara

Traveled with family and small children
Disliked: Cleanliness, staff & service
Area is nice, but honestly our room was very dirty.
Stayed 2 nights in Apr 2024

4/10 Poor

Nafis

Disliked: Amenities, property conditions & facilities
Our room had hair on the beds, also the ac unit wasn’t working properly. Felt like our room was cleaned or maintained prior to our arrival. I don’t think I’ll stay here again.
Stayed 1 night in Apr 2024

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Walls are paper thin!! We could hear every word our neighbor was saying. We also had guests upstairs (children) that did nothing but run around at 11pm and it was terribly loud!!! Front desk was called and did absolutely nothing. Probably would not stay here again
Stayed 1 night in Apr 2024

10/10 Excellent

Kensei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to have Walmart nearby. I wish they could have given a heads up before arrival that the pool was out of order
Stayed 1 night in Apr 2024

10/10 Excellent

Syed, Parma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and front desk service excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

Nalajini

Stayed 1 night in Mar 2024

2/10 Terrible

Vineet

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room not clean, bathroom dsnt close i.e no latch.not happy with hilton
Stayed 1 night in Mar 2024

10/10 Excellent

Alissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good. Breakfast was not good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a very nice place in a quiet area near shopping. This is my go-to place when in DuBois.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was right in the middle between the places we were going. The waste cans in the breakfast area were covered in food waste. Need bigger waste cans or a different type of lid.
Stayed 4 nights in Dec 2023

6/10 Okay

Carol A

Traveled with partner
Liked: Cleanliness, staff & service
This facility has so much potential. The suites are wonderful. First impression is a very nice property. Until you start looking around. Water machine in workout room - no cups. Employee did not know if it actually worked. Pool is closed. Employees have no idea when it will re open nor do they know what is wrong with it. Employees, for the most part were super helpful and very gracious. Several boxes for sanitizer wipes were all around the facility. None had any wipes. We were there 4 day and they were not refilled. Fairly nice food area - limited but adequate "supper" items each evening. Breakfasts were good. Coffee cups were super thin so carrying the cup was a juggling act to keep from being burned. No sleeves for them. For the most part it was clean. Elevator had issues. Scary. Employees said it has been like this for months. While suites are very nice - separate bedroom and bath, kitchenette, the walls are quite thin. Neighbors were just having normal conversation and we would hear every word. It was just a weird vibe because from the outside it looks so very nice. Would absolutely give it a much better rating on just employees and service . Such a shame.
Stayed 4 nights in Dec 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 1 night in Oct 2023

2/10 Terrible

Miriam

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in a terrible state of dis-repair. We have stayed here multiple times and have all been fantastic. Hilton corporate needs to come in and do a complete overhaul. Baseboards are missing, elevators do not work - you have to call the front desk on a walkie to have the elevator sent up to get you. The toilet areas are not ADA-compliant. Blood was smeared on the walls, dirty towels were left in the shower and hair was in the shower stall. Hilton-Corporate, feel free to contact me.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When problems the elevator needed a walkie-talkie to call it to our floor
Stayed 1 night in Oct 2023

8/10 Good

Connie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, breakfast ok, elevator needs repair. Learn to use a walkie tacky to call for the elevator to floor two.
Stayed 10 nights in Sep 2023

4/10 Poor

Salvador

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Pool out of service and not cleanning room service
The pool of the hotel was out of service, and in my 3 nights my room was not cleaned. During my check out manager told me that the cleaning room service needs to be asked for customer which was not informed to me when I checked in. In addition, the last day toilet was not working properly.
Stayed 2 nights in Sep 2023

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Kenneth

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Matthew

Stayed 2 nights in Sep 2023

6/10 Okay

David

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Mike

Stayed 1 night in Aug 2023

6/10 Okay

Miriam

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The hotel itself and hotel staff were great! Unfortunately we booked this hotel planning to swim but their pool is undergoing renovations so the kids were disappointed.
Stayed 1 night in Aug 2023

6/10 Okay

Annette

Traveled with pets, Traveled with family
Disliked: Staff & service, property conditions & facilities
Maintenance of the grounds was very poor. There were thousands of cigarette butts on the sidewals and in the parking areas. Garbage sat in the outside seating/picnic ares for days.
Stayed 4 nights in Aug 2023

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly
Stayed 1 night in Aug 2023

6/10 Okay

Sharon

Stayed 2 nights in Aug 2023

4/10 Poor

Bernard

Business traveler
Disliked: Cleanliness
alot of things were not kept up to par
Stayed 3 nights in Aug 2023

10/10 Excellent

molly

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and large first floor with lots of areas to hang out Comfortable room and bed!
Stayed 1 night in Jul 2023

10/10 Excellent

Julianne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Jennifer

Traveled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good breakfast, good service.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Stayed 2 nights in Jun 2023

8/10 Good

Robin, Carol Stream

Stayed 1 night in Jun 2023

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

William

Stayed 1 night in Jun 2023

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

suyang

Stayed 1 night in Jun 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Carolyn

Stayed 2 nights in Jun 2023

4/10 Poor

David

Liked: Staff & service, property conditions & facilities
The computer system sucked. I had to be checked in twice. I was booked into the wrong room / surname first. Then the card processing system was glitchy. 20 minutes need to check in and only me in line.
Stayed 1 night in Jun 2023

10/10 Excellent

Allison

Stayed 1 night in Jun 2023

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service
Disappointed that the pool had no water in it. Very very clean hotel and great room layout. Smells so good! Very quiet too. Bed very comfortable. Overall very pleased
Stayed 1 night in May 2023

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place to stay! Great amenities and friendly staff
Stayed 1 night in May 2023

8/10 Good

BARBARA

Traveled with group, Traveled with partner, Traveled with pets
Liked: Staff & service, property conditions & facilities
We were just driving through and staying one night. The room was great and the beds comfy. The dishwasher was working but had broken door. The floors were very sticky. Breakfast was horrible. Otherwise good stay for 1 night. Expensive pet fee. $75.
Stayed 1 night in May 2023

10/10 Excellent

BRANDI, Warminster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023