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Reviews of Saffron Boutique Hotel

4 out of 5
Saffron Boutique Hotel
Burj Nahar Intersection – Al Murar–Deira, Deira, Dubai

Reviews

6.4
Rating 10 - Excellent. 21 out of 132 reviews" "
Rating 8 - Good. 38 out of 132 reviews" "
Rating 6 - Okay. 37 out of 132 reviews" "
Rating 4 - Poor. 15 out of 132 reviews" "
Rating 2 - Terrible. 21 out of 132 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Eyad

Business traveler
Liked: Staff & service
High price in relation to services provided
Stayed 2 nights in May 2024

6/10 Okay

MAJID

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Like: cleaned, safe, close to market Didn’t like: customer service, asked staff for transport hep but wasn’t helpful and ignored by few staff Not very helpful
Stayed 3 nights in Jan 2024

2/10 Terrible

Mohammad

Business traveler
Disliked: Amenities, property conditions & facilities
Room smells so bad pillows smell so nasty they have night clubs no body can sleep and smoke smell was bad all over the room and hallway internet service is sucks I never go back this hotel
Stayed 9 nights in Jan 2023
Response from Saffron Boutique Hotel Managemenrt on Apr 6, 2023
Dear Mohammad, Thank you for your review on our Hotel, apologies that some of your expectations are not met, will do our best to fix the issues. Thank you for letting us know, we wish that you could plan again your next journey to Dubai and give us the opportunity to provide you our utmost services. Regards, Saffron Boutique Hotel Management

4/10 Poor

Marie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and disrespectful. Did not clean the room always had to ask if someone was coming to clean. Staff would not give me soap or clean towels
Stayed 11 nights in Feb 2021
Response from Saffron Boutique Hotel Management on Apr 14, 2022
Dear Marie, Thank you for your review on our Hotel, apologies that some of your expectations are not met, will do our best to fix the issues. Thank you for letting us know, we wish that you could plan again your next journey to Dubai and give us the opportunity to provide you our utmost services. Regards, Saffron Boutique Hotel Management

8/10 Good

Kadiatou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff it’s so nice
Stayed 16 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great place , bad bed
The room was clean and comfortable, the bed wad not it was sunk in the middle meaning you had to sleep on the edge
Stayed 2 nights in Jul 2021
Response from Saffron Boutique Hotel Management on Aug 3, 2021
Dear Valued Guest, Thank you for your review on our Hotel, apologies that some of your expectations are not met, will do our best to fix the issues. Thank you for letting us know, we wish that you could plan again your next journey to Dubai and give us the opportunity to provide you our utmost services.

10/10 Excellent

showkath

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

showkath

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

showkath

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in this area
The front desk staff was very very good behaviour. Thanks
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is very friendly and kind! I had no complains against the staff, they all were helpful, respectful and professional, they will make you feel welcome! Unfortunately, this is NOT a 4 star hotel!! I got fooled by the stars... This is a 2 star or a 3 star on a good day! There were so many roaches in the bathroom, mold in the shower, toilet seat wobbled, sink would clog, the A/C was NOT cold, the balcony door did not lock. The breakfast was a joke, only 4 options (they called this a buffet). The gym was a hot room with a whole bunch of old machines. The hotel standards were extremely low.. I would never return to this hotel or would recommend to anyone!! At most grab the staff and place them in a real 4 star hotel! Terrible and disappointed experience... not worth it! Stay Away!
Stayed 8 nights in Mar 2021

4/10 Poor

ibrahim

Disliked: Cleanliness
Stayed 1 night in Jan 2021

10/10 Excellent

showkath

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hospitality and professional team . Worthy
Stayed 1 night in Nov 2019
Response from Saffron Boutique Hotel Management on Nov 26, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

showkath

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Saffron Boutique Hotel Management on Nov 26, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

John, Windygates, now Strathmiglo

Disliked: Cleanliness, property conditions & facilities, room comfort
Very basic budget hotel.
This hotel ok for a one night stopover if you want a budget hotel with no frills. Otherwise invest a but more and get greater comfort.
Stayed 2 nights in Jul 2019
Response from Saffron Boutique Hotel Management on Aug 14, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
I went to use sauna and steam room but it was not working Also there were no any note of that
Stayed 2 nights in Apr 2019
Response from Saffron Boutique Hotel Management on Apr 30, 2019
Dear Valued Guest, Thank you for your review on our Hotel, we're sorry that some of your expectations are not met, we'll work hard to fix the issues. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again. Regards, Saffron Boutique Hotel Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2019
Response from Saffron Boutique Hotel Management on Apr 30, 2019
Dear Valued Guest, Thank you for your review on our Hotel, we're sorry that some of your expectations are not met, we'll work hard to fix the issues. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again. Regards, Saffron Boutique Hotel Management

10/10 Excellent

Tejpal Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Saffron Boutique Hotel Management on Mar 30, 2019
Dear Tejpal Singh, Thank you for your review on our Hotel, we're happy and glad that you had enjoyed your stay with us. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again.

8/10 Good

Qutub, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice
Stayed 1 night in Mar 2019
Response from Saffron Boutique Hotel Management on Mar 18, 2019
Dear Qutub, Thank you for your review on our Hotel, we're happy and glad that you have enjoyed your stay with us. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again.

8/10 Good

Shaikh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful .
Stayed 3 nights in Mar 2019
Response from Saffron Boutique Hotel Management on Mar 9, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Qutub, Kuwait

Liked: Property conditions & facilities, room comfort
Biryani
I love biryani
Stayed 1 night in Mar 2019
Response from Saffron Boutique Hotel Management on Mar 9, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2019
Response from Saffron Boutique Hotel Management on Jan 19, 2019
Dear Showkath, Thank you for your review on our Hotel, we're happy and glad that you have enjoyed your stay with us. We apologize if some of your expectations are not met, we'll work hard to fix it and make it better on your next visit. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
It was a reasonable hotel in a location of the older part of Dubai but it was easy to walk around the area to discover the various parts. It was accessible to many areas, was ideal to explore by foot and venturing on the Public transport, if you brave enough. As noted in a previous posting the hotel is really due for a major overall, I would not class it as a 4* Hotel without the revamp being done. The pool areas on the roof certainly required a very good clean and updating, the Gym phots on the website are carefully taken and are not as complex as you would think looking on the website. the changing room lockers have no keys to secure and some doors are hanging off. the Sauna and Steam room when I went in were not on around 4pm. but had been working earlier in the day, electrics for those would not meet UK standards with the wiring. The restaurant areas again needed a redecoration and updating also. Staff were very friendly and attentive to your needs.
Stayed 8 nights in Dec 2018
Response from Saffron Boutique Hotel Management on Jan 15, 2019
Dear Valued Guest, Thank you for your review on our Hotel, we're sorry that some of your expectations are not met, we'll work hard to fix the issues. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access for taxi is difficult Its located in a place where taxi, private car need to round abd round to reach the entrancw
Stayed 8 nights in Dec 2018
Response from Saffron Boutique Hotel Management on Jan 3, 2019
Dear Valued Guest, Thank you for your review on our Hotel, we're sorry that some of your expectations are not met, we'll work hard to fix the issues. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again.

8/10 Good

Zulai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Dec 2018
Response from Saffron Boutique Hotel Management on Jan 3, 2019
Dear Zulai, Thank you for your review on our Hotel, we're sorry that some of your expectations are not met, we'll work hard to fix the issues. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again.

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2018
Response from Saffron Boutique Hotel Management on Dec 9, 2018
Dear Valued Guest, Thank you for your review on our Hotel, we're sorry that some of your expectations are not met, we'll work hard to fix the issues. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
This was the third time for us, Our stay was so good.
Stayed 5 nights in Nov 2018
Response from Saffron Boutique Hotel Management on Dec 9, 2018
Dear Valued Guest, Thank you for your review on our Hotel, we're glad and happy that you have enjoyed your stay with us. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No idea how come it is a 4star hotel. Dirty towels. Dirty toilet and bathrooms. Smelly corridors, roude staff. Avoid this hotel.
Stayed 4 nights in Nov 2018
Response from Saffron Boutique Hotel Management on Dec 9, 2018
Dear Valued Guest, Thank you for your review on our Hotel, we're sorry that some of your expectations are not met, we'll work hard to fix the issues. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again.

10/10 Excellent

Melcome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from Saffron Boutique Hotel Management on Nov 17, 2018
Dear Melcome, Thank you for your review on our Hotel, we're very glad to know that you have enjoyed your stay with us. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good location and friendly staffs I would recommend it
Stayed 6 nights in Oct 2018
Response from Saffron Boutique Hotel Management on Nov 17, 2018
Dear Valued Guest, Thank you for your review on our Hotel, we're very glad to know that you have enjoyed your stay with us. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again.

4/10 Poor

Asmahan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even though the place was 4 star it seemed like one two star hotel, in terms of cleanliness and overall the ambiance,
Stayed 7 nights in Aug 2018
Response from Saffron Boutique Hotel Management on Oct 9, 2018
Dear Asmahan, Thank you for your review on our Hotel, we're sorry that some of your expectations are not met, we'll work hard to fix the issues. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again. Regards, Saffron Boutique Hotel Management

2/10 Terrible

Odai

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Saffron Boutique Hotel Management on Sep 23, 2018
Dear Odai, Thank you for your review on our Hotel, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again. Regards, Saffron Boutique Hotel Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Saffron Boutique Hotel Management on Jul 17, 2018
Dear Valued Guest, Thank you for your review on our Hotel, we're very glad to know that you have enjoyed your stay with us. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again. Regards, Saffron Boutique Hotel Management

10/10 Excellent

nick, manchester uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect and value for money
Stayed here in the past also, perfect location, very friendly staff, never had a problem from A to Z
Stayed 3 nights in Jul 2018
Response from Saffron Boutique Hotel Management on Jul 17, 2018
Dear Valued Guest, Thank you for your review on our Hotel, we're very glad to know that you have enjoyed your stay with us. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again. Regards, Saffron Boutique Hotel Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I enjoyed staying in this hotel location service and indiscriminate facilities very excellent
Stayed 2 nights in Jun 2018
Response from Saffron Boutique Hotel Management on Jul 2, 2018
Dear Valued Guest, Thank you for your review on our Hotel, we're very glad to know that you have enjoyed your stay with us. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again. Regards, Saffron Boutique Hotel Management

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2018
Response from Saffron Boutique Hotel Management on Jun 25, 2018
Dear Valued Guest, Thank you for your review on our Hotel, we're sorry that some of your expectations are not met, we'll work hard to fix the issues. Thank you for letting us know, we wish that you could again plan your next journey to Dubai and give us the opportunity to serve you again. Regards, Saffron Boutique Hotel Management

6/10 Okay

Verified traveler

Very convenient to stay for us for one night.
Handy to have own restaurant- quite nice evening meal. Staff pleasant and helpful. Bed comfortable and room a good size. Wake up call fine. Room maintenance needed attention. Bath rail loose from wall, wash basin tap incomplete and kettle did not work. Reception provided a room on the first floor near the lift as requested so good service.
Stayed 1 night in Feb 2018
Response from Saffron Boutique Hotel Management on Feb 20, 2018
Dear Guest, Thank you for your review on our Hotel, we're sorry that some of your expectations are not met, we'll work hard to fix the issues. Thank you for letting us know, we wish that you could again plan your next visit to Dubai and give us the opportunity to serve you again and hoping that your stay would be made comfortable as you as always.

2/10 Terrible

tt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horibel
Location was in bas area, hotel was so dirty, it was 2 star hotel not 4 star. Staff was very bad. Room had very bad smell.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very good , its location is good 14 minutes from the metro station. the staff were nice and friendly and the check in was fast and went smoothly.

6/10 Okay

idris

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was nice
Comfortable stay very clean would reccomend To others

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

Pee, london

Disliked: Cleanliness, property conditions & facilities, room comfort
Its not worth the stars advertised ,noisy people
The staff tried their best to be helpful The linen is old and soiled ,i had to move into another hotel .pillowcases not clean , bathroom was the worst with hairs everywhere Unhygeniec They need to be stripped off 4 star its not at all People drunk coming and going at the reception and one lady was sick next to the reception there must be a night club around Worst experience ever

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly rooms, loud club on first floor. Avoid. Don't be fooled by the four stars, one or two tops.

2/10 Terrible

jafar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never do this again sorry
no free wifi , lobby stinks , bad neighborhood, music blasts from indian club downstairs cant sleep, overall do yourself a favor go somewhere else, iwas itching all night

2/10 Terrible

abb, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
unfriendly and terrible
if you want to know the meaning of unfriendliness, go to this hotel and meet any of their shift managers. I'd a terrible experience along with my.family. I told them that I'll be checking in at 3am and they agreed to it. but when I reached there after 8 hour flight with my 1 year old, the manager told me to wait till 2pm the next day as the check in opens at 2pm. he was extremely rude and aggressive towards me and I felt like I'm nobody. I paid him.extra for.early.checking but even then he made me wait for 1 hour before we could go into a very dirty small room. location is bad. nearest metro station is 45 min walk or take a cab. also, I was told that the.area where it is located is in red light district, so no question of going with the family. my recommendation, never go there.

8/10 Good

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good clean n quite
Overall good

4/10 Poor

kami, k

Disliked: Cleanliness, property conditions & facilities, room comfort
Wi-fi connection was very poor
Wi-fi connection was very poor and swimming pool was closed and they change too much money
Response from F.O.M. on Sep 2, 2016
Dear Kami, Greetings! I respect your valued comments concerning internet charges...I must say with utmost honesty and being a front office in charge of the Hotel, it is my duty to ensure that our guests will be happy and satisfied with our services.I may agree with you that our establishment is charging for the internet,however we are giving a reasonable discount and for special cases we are giving the Wi-fi complimentary because we do understand the needs of our Dear Guest. I am sorry that you had to go through this...my apologies... I hope you find the above in order and I also hope that I might have replied to your grievances and it is our utmost duty to make sure that our guests are well looked after and having a pleasant stay. Best regards, Saffron Boutique Hotel Management , Dubai

10/10 Excellent

Moheeb, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It was very good stay and comfortable

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Simply cannot rate it 4 stars at all
Towels stinks, bedroom big but not rennovated, it's more like a motel!

2/10 Terrible

KM, UK

Disliked: Staff & service, property conditions & facilities
Bad Hotel, Don't Book
Rubbish Hotel, Rude Staff, Insects in Bathroom and stole my jacket while valet parking the car. Staff were unhelpful, although there was another guest on the phone complaining about a lost Ipad, coincidence? I think not. Spend a bit more and book somewhere else.

6/10 Okay

Verified traveler

Ok