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Reviews of Zabeel House by Jumeirah, The Greens

4 out of 5
Zabeel House by Jumeirah, The Greens
Sheikh Zayed Road, The Greens, Dubai, Dubai

Reviews

9.4

Exceptional

Rating 10 - Excellent. 186 out of 252 reviews" "
Rating 8 - Good. 49 out of 252 reviews" "
Rating 6 - Okay. 9 out of 252 reviews" "
Rating 4 - Poor. 4 out of 252 reviews" "
Rating 2 - Terrible. 4 out of 252 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Maher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Ardaches, montreal

Liked: Cleanliness
Stayed 9 nights in Mar 2024

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Zabeel House by Jumeirah The Greens, stands out for its exceptional service. From the porters and front desk staff to the housekeeping and restaurant personnel, every member of the team demonstrates a commitment to providing guests with an outstanding experience. We would like to particularly commend Amit, a staff member at the Social Company restaurant. His polite and hardworking nature was evident from the moment he served us, even before the restaurant was fully prepared for the day.

2/10 Terrible

Steven

Liked: Room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Adam

Stayed 8 nights in Jan 2024

10/10 Excellent

Vijay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very cool bedrooms and decor. Super friendly and flexible. Excellent gym. Good healthy food
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Dubai hotel
Great hotel with great staff. Highly reccomended.
Stayed 3 nights in Jan 2024

10/10 Excellent

khaled

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Al Moather

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
My room wasn’t cleaned properly
Stayed 4 nights in Dec 2023

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome - 11 out of 10
the whole vibe of the hotel is unique, very laidback and friendly with all the comfort and right amount of attention from the staff you expect in a hotel room is excellent - great design, comfy bed, glass bottled water provided, not plastic! food is excellent - in both variety and quality service is excellent - so welcoming and you feel like your stay is top priority the only thing I regret is not staying there longer
Stayed 2 nights in Dec 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very friendly staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Izabela

Stayed 4 nights in Nov 2023

10/10 Excellent

Adam Vibsig

Stayed 7 nights in Oct 2023

10/10 Excellent

Furhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 23 nights in Aug 2023

10/10 Excellent

Omar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, the property is very good and they have good restaurants on site but really the people working here is outstanding, very helpful, I would definitely go back, I am a good member and didn’t receive any upgrade
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Farah

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, love the design. Excellent staff & service. The best breakfast everyday. Super clean and all the staff are brilliant and super friendly. Location is great as you’re close to most attractions and close by to the metro. Nice local restaurants like Nando’s, wingsters, Wagamama and Grill Spot (our fave, quality food but easy on the pocket) My kids were in the pool everyday - super clean & beautiful. Gym, tennis court and spa/salon services. I will defo be staying here again.
Stayed 9 nights in May 2023

10/10 Excellent

Omar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Exceptionally well built and maintained facility.
Stayed 1 night in May 2023

8/10 Good

Ahmed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an excellent hotel. Staff are friendly. The street is congested. Taxi in an out is difficult. Valet parking are nasty you have to wait for long queue for your car. Restaurants are top. Food is excellent
Stayed 3 nights in May 2023

4/10 Poor

Ahmed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The standard room on the 8th floor had very weak wifi critical for my business. I had to stand by the window to be able to use the internet or make a zoom call very inconvenient. The reception officer wasn’t friendly at all and refused to provide any upgrade or acknowledge the VIP status. Although I am a frequent visitor. Even his manager acted the same.
Stayed 3 nights in Mar 2023

6/10 Okay

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t receive an upgrade and my rooms internet was so poor I have to go to the window to have a wifi signal
Stayed 2 nights in Mar 2023
Response from Savitri Rahmadani on Mar 9, 2023
Dear Ahmed, Greetings from Zabeel House by Jumeirah, The Greens! We are glad to know you had lovely stay although I am sorry to hear you did not receive the upgrade to the next category since the hotel is running on high occupancy and upgrade will be subject to the availability on arrival. We are looking forward welcoming you back in the near future. Have a wonderful day ahead!

10/10 Excellent

Kiesse Kibangou-Nkakou Ep

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful hotel and room. The staff are very kind, helpful and friendly. My kids enjoyed the pool. The hotel overall has a really cool vibe. As we love to use public transport when we travel, we were delighted to discover that the Red line metro is less than 5 min walk from the hotel and Dubai Internet City station is only 2 stops from Mall of Emirates and 6 stops from Dubai Mall/Burj Khalifa for those who love shopping. And it will cost you only 6 dirhams/person to MoE or 8 dirhams/person to Dubai Mall. But taxis in Dubai aren't expensive so that is always an option too. We recommend having your Uber app though or downloading the Careem app as sometimes hailing a cab on the street when out and about can be challenging... There is a small supermarket too around the corner and a small mall too called The Greens Souk should you wish to grab something quick. Travelling with children, we always need a supermarket and a pharmacy near by :-) This definitely will become one of our go-to hotels when in Dubai.
Stayed 5 nights in Feb 2023
Response from Savitri Rahmadani on Mar 9, 2023
Dear Kiesse, Greetings from Zabeel House by Jumeirah, The Greens! We are glad to know you had lovely stay and we are looking forward welcoming you back in the near future. Have a wonderful day ahead!

10/10 Excellent

Annabel

Stayed 4 nights in Jan 2023
Response from Savitri Rahmadani on Mar 9, 2023
Dear Annabel, Greetings from Zabeel House by Jumeirah, The Greens! We are glad to know you had lovely stay and we are looking forward welcoming you back in the near future. Have a wonderful day ahead!

10/10 Excellent

Stamatios

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and location
Stayed 8 nights in Jan 2023
Response from Savitri Rahmadani on Mar 9, 2023
Dear Stamatios,Greetings from Zabeel House by Jumeirah, The Greens! We are glad to know you had lovely stay and we are looking forward welcoming you back in the near future. Have a wonderful day ahead!

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above expectations. Cool, clean, friendly staff, good breakfast and dining, located in a walkable area of Dubai
Stayed 4 nights in Jan 2023
Response from Savitri Rahmadani on Mar 9, 2023
Dear Karen, Greetings from Zabeel House by Jumeirah, The Greens! We are glad to know you had lovely stay and we are looking forward welcoming you back in the near future. Have a wonderful day ahead!

10/10 Excellent

Priscilla

Response from Savitri Rahmadani on Mar 9, 2023
Dear Priscilla, Greetings from Zabeel House by Jumeirah, The Greens! We are glad to know you had lovely stay and we are looking forward welcoming you back in the near future. Have a wonderful day ahead!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern style and clean
Stayed 1 night in Dec 2022
Response from Savitri Rahmadani on Jan 18, 2023
Thank you for your feedback and we are looking forward welcoming you back to Zabeel House by Jumeirah, The Greens!

10/10 Excellent

Claire

Stayed 1 night in Dec 2022
Response from Savitri Rahmadani on Jan 18, 2023
Dear Claire, We are glad to know you enjoyed your stay and we are looking forward welcoming you back in the near future. Have a wonderful day ahead!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pet friendly hotel
Helpful staff, pet friendly hotel. Great for the whole family.
Stayed 3 nights in Dec 2022
Response from Savitri Rahmadani on Jan 18, 2023
Thank you for staying with us at Zabeel House by Jumeirah, The Greens! We are glad to know you enjoyed your stay. We are looking forward welcoming you back in the near future.

10/10 Excellent

Ibrahim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, super clean rooms, quiet and very comfortable.
Response from Savitri Rahmadani on Jan 18, 2023
Dear Ibrahim, Thank you for staying with us at Zabeel House by Jumeirah, The Greens! We are glad to know you enjoyed your stay. We are looking forward welcoming you back in the near future.

10/10 Excellent

Annabel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from Savitri Rahmadani on Jan 18, 2023
Dear Annabel, Thank you for staying with us at Zabeel House by Jumeirah, The Greens! We are glad to know you enjoyed your stay. We are looking forward welcoming you back in the near future.

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, helpful staff great food.
Response from Savitri Rahmadani on Jan 18, 2023
Dear Christopher, Thank you for your feedback and we are glad to hear you enjoyed your stay. We are looking forward welcoming you back in the near future. Thank you for choosing Zabeel House by Jumeirah, The Greens!

10/10 Excellent

Ruth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel .open 2018. Great stuff .
Stayed 1 night in Nov 2022
Response from Savitri Rahmadani on Nov 29, 2022
Dear Ruth,Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Kind Regards, Savitri Rahmadani

10/10 Excellent

fares

Stayed 1 night in Nov 2022

10/10 Excellent

Lukas

2/10 Terrible

NAHUM

Stayed 5 nights in Oct 2022
Response from Savitri Rahmadani on Nov 13, 2022
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the missed communication on arrival, I have checked and found out since your booking was not made from the hotel after communicated with our Sales Manager hence discounts can be honored. Thank you for choosing Zabeel House by Jumeirah, The Greens!

10/10 Excellent

Hasinah Pharvin Barkath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2022

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maria
Hotel is actually amazing 😻 Very kind personal and polite Everything is clean ,comfy , stylish! I like it ❤️
Stayed 4 nights in Oct 2022
Response from Savitri Rahmadani on Nov 13, 2022
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Good

Ardaches, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Nikhil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Humble staff, Ahmed who is the manager, he ensured we have a good time in hotel, we were upgraded to the top apartment without any negotiations. Thank you all.
Stayed 2 nights in Oct 2022
Response from Savitri Rahmadani on Oct 16, 2022
Dear Nikhil, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff.We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Zabeel House by Jumeirah, The Greens!All The Best,Savitri RahmadaniFront Desk ManagerZabeel House The Greens by Jumeirah

10/10 Excellent

Alexander, Atlanta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a solid 4-star hotel. Everything is fine. I would only recommend to upgrade the breakfast a little bit. It’s good but not for a VIP badge.
Stayed 13 nights in Sep 2022
Response from Savitri Rahmadani on Oct 16, 2022
Dear AlexanderThank you for taking the time to complete our survey. Your comments will be shared with our entire staff.We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.Thank you for choosing Zabeel House by Jumeirah, The Greens!All The Best,Savitri RahmadaniFront Desk ManagerZabeel House The Greens by Jumeirah

10/10 Excellent

Zawawi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Moaath

Stayed 1 night in Jul 2022

10/10 Excellent

Mohamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay
It was a great stay from check in to the room all was great
Stayed 1 night in Jul 2022
Response from Savitri Rahmadani on Jul 21, 2022
Dear Mohamed, Thank you for your honest feedback and we are glad you enjoy your stay with us. We are looking forward to welcome you back soon. Have a great day ahead. All the best, Savitri Rahmadani

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Savitri Rahmadani on Jul 5, 2022
Dear Brigitte, We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Zabeel House by Jumeirah, The Greens! All The Best, Savitri Rahmadani Front Desk Manager Zabeel House The Greens by Jumeirah