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Reviews of Caboose Motel

2 out of 5
Caboose Motel
3363 Main Ave, Durango, CO

Reviews

7.8

Good

Rating 10 - Excellent. 144 out of 432 reviews" "
Rating 8 - Good. 155 out of 432 reviews" "
Rating 6 - Okay. 74 out of 432 reviews" "
Rating 4 - Poor. 34 out of 432 reviews" "
Rating 2 - Terrible. 25 out of 432 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated, clean and cozy and very helpful staff! Definitely recommend!
Stayed 2 nights in Apr 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cute, clean.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, property conditions & facilities
This motel had everything that you would expect for brief lodging and all was in perfect working order. The staff was incredible.
Stayed 1 night in Mar 2024
Response from Maueen on Apr 6, 2024
Thank you so James! We will look forward to your stay with us again :)

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Older hotel, but modern conveniences. 15 Minutes to train. Will stay here anytime I'm in Durango.
Stayed 2 nights in Dec 2023
Response from Maueen on Mar 13, 2024
Thank you Christopher. We look forward to seeing you again !:)

8/10 Good

Carol

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love these old motels, they are so filled with nostalgia. Caboose Motel is classic; a bit rough around the edges and a little worn, but very clean and cozy. Bed is very comfortable, lighting is not great but passable, as a whole, it's charming and quaint.
Stayed 1 night in Jan 2024
Response from Maueen on Feb 2, 2024
Thank you Carol,so happy you enjoyed your stay. We hope to see you soon. ;)

6/10 Okay

Ricardo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Maueen on Feb 2, 2024
Greetings from the Caboose. Glad you enjoyed your stay, hope to see you again when your in Durango!

6/10 Okay

John

Disliked: Property conditions & facilities, room comfort
It was old
The bed was super soft wasn’t comfortable.The room was very outdated. The walls are thin. You get what you pay for.
Stayed 3 nights in Dec 2023
Response from Maueen on Feb 2, 2024
Greetings from the Caboose Motel in beautiful Durango. Yes John we are a historical Motel. Its our charm, but sorry it is not for you.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and a truly unique place to stay. Would very highly recommend!
Stayed 3 nights in Nov 2023
Response from Maueen on Dec 12, 2023
Thank you so much Andrea! We will forward to you stay with us again soon :)

10/10 Excellent

Brenda

Traveled with partner
Liked: Staff & service
A quaint little place. Stayed 2 different times within a 10 day period. First room needed some work and deep cleaning, minor updating wouldn't have hurt. 2nd visit in a different room and it was better/cleaner. Certainly not the Ritz but we enjoyed our stay in a cute little local motel with a long family history.
Stayed 1 night in Oct 2023
Response from Maueen on Oct 20, 2023
Thank you . We hope to see you again .:)

2/10 Terrible

Camille

Not “cat friendly “
It is “pet friendly “ just not cat friendly. We stayed somewhere else that night.
Stayed 1 night in Sep 2023
Response from Maueen on Oct 20, 2023
Greeting from the Caboose motel. We cannot except cat due to guests that would have allergy.

6/10 Okay

Ronald

Traveled with family and small children
Disliked: Staff & service, amenities
For a night it was fine, but not very clean, it did smell funny and the decore lacked any consistency. I wouldn't stay again
Stayed 1 night in Oct 2023
Response from Maueen on Oct 6, 2023
Sorry Ronald you did not enjoy you stay.

8/10 Good

Andrea

Stayed 1 night in Sep 2023
Response from Maueen on Oct 6, 2023
Thank you Andrea, we hope to see you again soon.

6/10 Okay

kelly

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It was great that they only charged $10 for our dog. Lots of street noise as well as the room next door. Nice grounds and close to walking path along the river
Stayed 1 night in Sep 2023
Response from Maueen on Oct 6, 2023
Thank you Kelly. We look forward to seeing you again..

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Maueen on Oct 6, 2023
Thank you so much Leo! You made our day :)

8/10 Good

David

Liked: Cleanliness, staff & service
Value was OK but our room could do with a renovation and maintenance in many areas - no working ventilation in bathroom, WiFi not working through our whole 3-night stay despite reporting to front desk, taps dripping in kitchenette and bathroom. No major complaints but we'd look for somewhere in town or in Mancos next time for a visit to Mesa Verde/Durango.
Stayed 3 nights in Sep 2023
Response from Maueen on Oct 6, 2023
Thank you David.

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little Motel
The caboose was a great one night stay for us. The bed was good, water pressure in the shower was just fine, and the little gated area was perfect for our young dog. The Gazebo had a nice selection of games. Nice to hear the train whistle every so often, too.
Stayed 1 night in Sep 2023
Response from Maueen on Sep 20, 2023
Thank you so much! So glad you enjoyed your stay. We will look forward to seeing you again soon. :)

8/10 Good

Robert

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and pet friendly
Stayed 1 night in Sep 2023
Response from Maueen on Sep 20, 2023
Thank you so much Robert. We hope to see you again soon.

10/10 Excellent

KELLY, LEADVILLE

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean, customer service is excellent. Grounds provided great rec area and dog friendly.
Response from Maueen on Sep 20, 2023
You made our day! :) Thank you so much. We hope to see you again soon.

4/10 Poor

Nancy

Traveled with partner
The room was adequate but without a dresser or bedside table. Bathroom was only ok - shower floor was cracked, missing floor grout, floor could have been cleaner. Location was great.
Stayed 4 nights in Aug 2023
Response from Maueen on Sep 20, 2023
Thank you. We appreciate your comments . We will address the things you brought up. We hope to see you again.

8/10 Good

David

Liked: Cleanliness, staff & service
Good room, but overpriced.
Stayed 1 night in Aug 2023
Response from Maueen on Sep 1, 2023
Thank you so much David. We hope to see you again.all the best,Caboose Motel

6/10 Okay

RonandMarleys, placitas

Liked: Cleanliness, staff & service, amenities
Friendly staff. The room was poorly lit and the door was in such bad condition that you could hear every car, truck and motorcycle that drove by the property.
Stayed 2 nights in Aug 2023
Response from Maueen on Sep 1, 2023
Thank you Ronald,We hope to see you again soon. Sorry about the noise.All the best,Caboose Motel

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Maueen on Aug 23, 2023
Thank you so much 1 :)

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner and staff were wonderful. Very friendly and helpful. The property is older but very well taken care of, clean and comfortable
Stayed 1 night in Aug 2023
Response from Maueen on Aug 23, 2023
Thank you ! :)

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little gem and a must stay. We have traveled over 26 states on our motorcycle and have stayed at many small motels. This is one on the to of our list and will definitely come back. Very cute and clean. The staff is great and welcoming. The grounds have plenty of places to sit and relax. If you are exploring the area or just passing through on an overnite, this is on that you will love. Pat Backofthebikelife
Stayed 1 night in Aug 2023
Response from Maueen on Aug 23, 2023
Thank you so much! :)

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe
Caboose was such a neat little motel. It is no frills but clean clean clean. Staff was nice and courteous. It takes you back to days when you are young like the 1970s. A real key on a caboose key chain, front of room parking, If in Durango I recommend The Caboose.
Stayed 1 night in Aug 2023
Response from Maueen on Aug 23, 2023
Thank you so much ! :)

6/10 Okay

Brett

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The ac could not keep up was not on when we checked in and didnt get cool enough to sleep first night for t he high rate they charge i expect good a/c
Stayed 2 nights in Jul 2023
Response from Maueen on Aug 23, 2023
hope to see you again :)

4/10 Poor

Pamela

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was nice but the bathroom sink didn't drain,with black water in sink
Stayed 1 night in Jul 2023
Response from Maueen on Jul 26, 2023
s sorry that happened. we fixed it as soon as we found out. We hope to see you again soon. :)

8/10 Good

Kathy

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Maueen on Jul 26, 2023
Thank you! We look forward to seeing you again soon :)

2/10 Terrible

Dylan

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid!
Booked this place as the last night of our Colorado trip. Pics of the "Standard Room, 1 King Bed (Newly remodeled)" looked OK. $160 is steep (staying at The Conrad in Vegas next week for the same price), but I figured it would be better than average for Durango for that price.Definitely do more of a deep dive into this motel that I did before booking. No one at the front counter for check in. Took a few minutes for a guy to make it up front to get us keys. Not the warmest reception. Total dump. Room we received looks nothing like the pictures. It looks, and smells, like a partially finished basement, if there were basements in trailer parks. Furniture is 40 years old and very tired. Nasty industrial carpet, cheap fixtures, nothing matches. Decorated with junk from a 1983 garage sale. I especially like the vintage inner spring bed that bounced like you're on the moon, and the $40 contractor spec vanity in the bathroom with a faucet missing an aerator so it shoots water all over your pants when you turn it on. No amenities. Appears to have had a hot tub at one time, which had been converted into a play pen and storage locker. Nightmare parking, steep slope, tight turns and difficult access for trucks. Definitely ripped off. At $40 a night, this place would have been fine. At $70 a night, it would be a stretch. At $160 a night, this is a total scam. Would have been better off sleeping in the back of our truck down the road at the excellent United Campground.
Stayed 1 night in Jul 2023
Response from Maueen on Jul 26, 2023
Have a good day

10/10 Excellent

Arlie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love this place and stay here every time we visit Durango. it is family owned and operated and has such a convenient location! The owners are always available to help with any issues, and it’s great to have A/C and heat available!
Stayed 3 nights in Jun 2023
Response from Maueen on Jul 16, 2023
Thank you so much. We look forward to your stay with us again :)

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Jul 2023
Response from Maueen on Sep 1, 2023
Thank you Charles,We look forward to your stay with us again.All the best,Caboose Motel

8/10 Good

Donna

Stayed 1 night in Jul 2023
Response from Maueen on Jul 26, 2023
Thank you ! We look forward to seeing you again :)

6/10 Okay

Robert

Liked: Cleanliness
Stayed 5 nights in Jun 2023
Response from Maueen on Jul 9, 2023
We hope to see you again:)

6/10 Okay

renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Maueen on Jul 9, 2023
We hope to see you again :)

8/10 Good

Gweneth

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the kitchenette and the original design which was both old fashioned and modern artsy.
Stayed 1 night in Jun 2023
Response from Maueen on Jul 9, 2023
Thank you. We hope to see you again :)

6/10 Okay

MITCHELL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jun 2023
Response from Maueen on Jul 9, 2023
We hope to see you again :)

10/10 Excellent

Nick

Stayed 3 nights in May 2023
Response from Maueen on Jul 9, 2023
Thank you! We hope to see you again :)

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
This place is underrated!! I can stay at any chain I want, but they are all the same so I seek out “charm and quaint” on purpose. Caboose has a wall heater and kitchenette like the 1950’s and I loved it !!
Stayed 3 nights in Apr 2023
Response from maureen on Apr 18, 2023
Thank you! We look forward to your stay with us again :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from maureen on Apr 18, 2023
Thank you! We look forward to your stay with us again :)

8/10 Good

Kirk

Traveled with family
Liked: Cleanliness, amenities
This motel is older and may need some updating and a little maintenance - the tub drain was slow and the main door in the room we stayed in needs a new seal. The heating system is pretty dated, but works, just probably not very efficient. Overall, for our needs (roof over our heads and a comfortable bed), the place worked well enough.
Stayed 1 night in Feb 2023
Response from maureen on Feb 13, 2023
THANK YOU . WE HOPE TO SEE YOU AGAIN :)

10/10 Excellent

saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from maureen on Feb 13, 2023
THANK YOU WE LOOK FORWARD TO SEEING YOU AGAIN :)

2/10 Terrible

Anand

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ALERT!! 911 ALERT!! Booked this place based on reviews. Wife and I checked in and went into the room to get some rest. As I turned towards the window side I saw the manager(the guy who checked us in) peeping into our room from the gap between the window curtain. As I saw him he ran away. I immediately followed him and asked what was he doing. He started making stories that he was looking for his dog. I knew he was lying. Me and my wife felt unsafe. We called 911 and we went to that guy in the presence of the officer and got our refund. We trusted EXPEDIA for this booking but we were stuck in the night trying to find a different spot on our own. Not a safe place at all. Also do not expect EXPEDIA to own when you book from their website.
Response from maureen on Jan 3, 2023
Yes sir my manager lost his 4 pound dog. so sorry. It was going below 0 and we thought he might have been locked in a room. We found him via facebook. thank goodness. Family owned and cared for for47 years. Thank you.

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caboose Motel
This dog friendly spot in Durango is great! Easy access to the river walk and great dining without the crowded atmosphere of downtown. The room was comfortable and very quaint! Loved the decor.
Stayed 1 night in Nov 2022
Response from maureen on Dec 7, 2022
Thank you ! We look forward to seeing you again :)

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2022
Response from maureen on Nov 10, 2022
THANK YOU :)

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Very busy highway next to room. Not the hotels fault. Poor lighting in the room.
Stayed 1 night in Sep 2022
Response from maureen on Oct 5, 2022
We hope to see you again.

2/10 Terrible

Yolanda, Milwaukie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The exterior photos are not accurate. Front desk person was very unwelcoming and made it clear he didn’t want to be bothered with guests. The mostly naked painting of a woman that was being painted at the front desk seemed extremely inappropriate in that location for all to see when they check in. The parking lot is a little small given the large trucks that appeared to be vehicles of longer term guests. We felt unsafe with the activity of some of the other guests. There are too many other choices to stay here. Also, the location is at the narrow end of the town resulting in very close neighbors and noisy trucks on the street right behind the property.
Stayed 1 night in Sep 2022
Response from maureen on Oct 5, 2022
Sorry you didn't enjoy you stay

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2022
Response from maureen on Sep 26, 2022
Thank you we hope to see you again:)

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Bad bed.
The room was clean. The bed springs were broke and the bed was very uncomfortable. We told the cleaning lady and she said she would tell the owner. That was the first day and we never heard from them again.
Stayed 3 nights in Sep 2022
Response from maureen on Sep 22, 2022
We hope to see you again.

8/10 Good

Sifredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there before. Nice.
Stayed 2 nights in Sep 2022
Response from maureen on Sep 6, 2022
Thank you :)

6/10 Okay

Emily

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Very clean. Staff friendly. Beds are AWFUL!
Stayed 3 nights in Aug 2022
Response from maureen on Sep 6, 2022
We hope to see you again :)