It was fairly inexpensive so my expectations were not high. The loft bed was extremely firm, but no biggie, we switch beds with kids the 2nd night. However, the t.v remote was not working so we called and 3 plus hours later when we were in bed someone knocked on the door. The next day the toilet would not flush so we had to call again. We had to go to the front desk the 3rd day and ask them to send someone up while we were out and they did fix the issues. Dead bugs on carpet when we arrived. Was only given one working key card, not a great experience and we will not be back.