Ealing, London Hotel Rooms at the Independent

Benny and his staff Sindhuja are very friendly. We were invited to celebrate Benny's birthday upon arrival. Sindhuja is a very good cook and we had a great meal. Benny personally prepared breakfast for each of his guests. We were given some cookies when we checked-out as Benny knew that we all liked the special type of cookies very much. We were pleasantly surprised. The rooms are spacious and clean. The hotel is 3 to 5 min walk to the tube station South Ealing and is 20 min walk from the city centre Ealing Broadway. It is very convenient. We had a great experience in this B&B and will go back in future.

For London, this hotel is a great value, price to what you get. Easy access to all London, hotel is nice and well taken care of

I have stayed in many so called 5 star hotels who have lost the meaning of excellent customer service and I have to say that staying here made my weary cynical eyes take a sharp intake of breath. The service we received on arrival was fantastic - the gentleman on reception went beyond helpful, getting out maps, timing walking distances, answering questions in such a helpful and sincere way. We received complimentary breakfast and the service was brilliant. This hotel is a hidden gem - looks quite ordinary on the outside and then you enter a really interesting and contemporary hotel. Ok the car park is small ( suitable for 4 cars), we managed to park and there is a car park close by. The room we had was over the garden, a bit small but so comfortable and enjoyable. I would stay here again and again definately for the sincere and welcoming way we were received.

The room was clean had its own bathroom,television and tea and coffee.We were only stopping one night,but would stop longer.

This hostel was just what we needed..... somewhere to keep our belongings and a bed for the night. The room was basic but clean and tidy. The staff were friendly and was available 24hrs also right opposite a train stations which was very convenient.