Outdoor pool, sun loungers
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Reviews of San Lameer Hotel and Spa

4 out of 5
San Lameer Hotel and Spa
Old Main Road, San Lameer, Lower South Coast, Southbroom, KwaZulu-Natal

Reviews

8.4

Very Good

Rating 10 - Excellent. 33 out of 75 reviews" "
Rating 8 - Good. 26 out of 75 reviews" "
Rating 6 - Okay. 12 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 2 out of 75 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarika

Stayed 1 night in Jan 2024

6/10 Okay

Bradley

Liked: Cleanliness
Disliked: Staff & service
Disappointing service with the club house staff basically non-existent. They forgot my order 3 times and when we asked if it could be put to the front of the queue they said no So I didn't eat. Signage is terrible and if it's your first time there, you're going to get lost and its going to be frustrating. Rooms however are clean and comfortable. Some of the facilities are a bit dated, such as still using keys not cards, Wi-Fi is patchy and no reliable. The beach is great and enough room even when the resort is packed.
Stayed 3 nights in Dec 2023

8/10 Good

Mokete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Feroze

Stayed 1 night in Nov 2023

10/10 Excellent

Tozama

Stayed 1 night in May 2023

8/10 Good

Philisiwe

Stayed 2 nights in Dec 2022

10/10 Excellent

Toshisatro

Stayed 1 night in Aug 2022

8/10 Good

Kerry

Stayed 1 night in Apr 2022

8/10 Good

Tazlin

Liked: Cleanliness, property conditions & facilities, room comfort
Was amazing as always
Stayed 2 nights in Feb 2022

8/10 Good

Kasturi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jan 2022

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t let first impressions put you off
Looks dated as you drive up due to the favoured colour from 20 years ago. The room had been modernised and was very comfortable.
Stayed 1 night in Jan 2022

8/10 Good

Selvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Oct 2021

8/10 Good

PUSHPARANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Rashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Shamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable weekend break
Pleasant holiday in cozy hotel with private beach and other amenties. Enjoyable family get away...superb breakfast and scenic lagoon and pool view from our room with a small balcony.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Traveled with partner
Clean modern room but overall condition of resort needs improvement. Air conditioning did not work. We were offered another room but air conditioning did not work there either. Maintenance man finally went to roof to fix the problem. Took way too long to resolve this issue. Food at the restaurant also needs improvement.
Stayed 2 nights in Oct 2020

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Mala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Was an awesome trip. Hotel was clean. All Covid 19 regulations were adhered to. Food was divine. Quiet and peaceful. Cannot wait to go back.
Stayed 2 nights in Aug 2020

6/10 Okay

Yugeshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Mpho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BaeCation with the Bimma
Had a great weekend. The establishment is gorgeous, staff members are friendly and very helpful. The private beach was just a bonus to the entire experience. We loved everything about this place.
Stayed 4 nights in Oct 2019
Response from San Lameer Hotel Team on Dec 11, 2019
Thank you for staying with us and for the lovely review. We look forward to welcoming you back.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Understaffed, no brochure of facilities or map given at check-in, no instructions on how to work in room safe, food disappointing (too many options - a few well prepared items would be much better - as far as I could tell this is the only dining place in the area), dining and bar area sterile and uninspiring (opted for room service the second night), rooms small but clean and newly renovated, beds too hard
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches
Cockroaches in our room discusting
Stayed 4 nights in Jun 2019
Response from San Lameer Management on Jun 27, 2019
Thank you so much for choosing to stay with us and for your valued feedback. As discussed with you during your stay being on an Conversation Estate we now and again do experience that a cockroach or two come from the outside inside the hotel. We do apologize for the inconvenience this may have caused.

10/10 Excellent

Devashnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples Celebration
we celebrated our 11 years wedding anniversary had an amazing time. Service was hassle free and staff very friendly and helpful.Highly recommend this hotel.
Stayed 2 nights in Jun 2019
Response from San Lameer Management on Jun 27, 2019
Thank you so much for choosing to stay with us and for your valued feedback. We look forward to welcoming you back in the near future

6/10 Okay

OFENTSE

Liked: Cleanliness, staff & service, property conditions & facilities
Complaints
The hotel and surroundings are beautiful, the only problem was the cold water, no bath tub, staff not too friendly and the breakfast was limiting
Stayed 3 nights in May 2019

8/10 Good

Thabo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing holiday.
I wished I could extend my stay if it wasnt due to some commitments. The place is excellent for a refreshing holiday as a couple. What needs to be improved in terms of service is quality check of the room before check-in by the customer. This is to avoid inviting the handyman to fix some items in the room during the customer stay.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Average stay. Food was not nice
Had a present stay here. Pool was nice but too cold to swim in. The setting is beautiful but quite an old estate and could do with some outside renovations. Our room was renovated with a lovely bath! Would not recommend the restaurant at the hotel, go somewhere else for dinner!!! Food was very over priced and no care put into the dishes. Lamb shank was very dry and over cooked. All in all an average stay. Nothing very special about this place.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Parellin

Liked: Staff & service
Disliked: Property conditions & facilities
Wrong room
We booked and paid for a deluxe room (which includes a balcony and bathtub), however on arrival we were given a smaller room with no balcony.
Stayed 2 nights in Jan 2019

4/10 Poor

UK, England

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Very disappointing - characterless, dirty, tired - barely a 3 star
Stayed 4 nights in Oct 2018

6/10 Okay

A

Disliked: Cleanliness, property conditions & facilities, room comfort
NEEDS A REVAMP
outside of hotel , pool , Camelot Spa is lovely . Hotel rooms ,bathroom needs a revamp/makeover desperately.Breakfeast area and presentation is very poor . Wifi is not good at all
Stayed 2 nights in Oct 2018

10/10 Excellent

NOMBUSO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mother and daughter weekend
It was a lovely mother and daughter weekend. We thoroughly enjoyed our stay.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from San Lameer Management on Jul 25, 2018
Thank you for your valued feedback

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic breakaway
Wonderful place
Stayed 3 nights in May 2018
Response from San Lameer Management on Jul 25, 2018
Thank you for your valued feedback

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

8/10 Good

Dhanasagree

Liked: Cleanliness, staff & service, room comfort
Review
Very pleasant stay . Very relaxing and welcoming atmosphere. Staff are friendly and and always acknowledging you . Views are breathtaking .
Stayed 2 nights in Oct 2017
Thank you for your feedback. We value and appreciate it. Kind Regards, San Lameer Team

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility
Amazing, apart from non working aircon and no wifi as advertised, but wil be back for a longer period soon as it was so relaxing
Stayed 1 night in Jun 2017
Dear William Thank you so much for your feedback. The air-con and WiFi problem you experienced while staying with us has been resolved, please accept our apologies for the inconvenience. We do look forward to welcoming you back in the near future. Warm regards Nicci le Roux

8/10 Good

derusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful holiday. Friendly staff and beautiful rooms. Enjoyed the buffet breakfast. Suggest more vegetarian options in the dinner menu. Overall a comfortable stay

8/10 Good

Mr.Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
magic
our stay was excellent except for the no water situation. ok unavoidable, but a 5litre bucket and a small container to use with is a necessity in similar situations.

10/10 Excellent

kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place, best stay
Best place, best stay

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at San Lameer.
We had a wonderful stay at San Lameer. Our room was clean and incredibly comfortable. We look forward to stopping by again!
Response from Nicci on Feb 9, 2017
Thank you very much for kind review! We appreciate you bringing the rising damp to our attention. We look forward to welcoming you back soon! Warm regards Nicci le Roux - Assistant General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Feb 9, 2017
Thank you so much for 5 stars! We do hope you visit us again very soon. Warm regards Nicci le Roux Assistant General Manager

10/10 Excellent

amukelani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome service and comfort
amazing views, great service, great food

10/10 Excellent

Nivesh, Glenwood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful atmosphere
Absolutely fantastic place for a family holiday. Friendly staff, delicious breakfast, awesome bar, amazing scenery, relaxing environment and most importantly peaceful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place just to relax
I stayed in deluxe room 310. Great view over pool and estuary. Nice small balcony. Nice room design with sliding glass doors if one wants to close off the bathroom. Very fast WiFi. Bring a HMDI cable and connect laptop to flat screen TV to watch online TV/Youtube videos. Small bar fridge, so buy own wine, milk and snacks. Kettle in room. Bring own filter coffee along as there is a plunger in room. Fantastic breakfast room (go when sun is shining on water in pool, which reflects into the breakfast room). Nice breakfast buffet. Resort has a small library and even small shop. So one can just relax. Fantastic place, I will be back. Just a small note: Cleaning lady must clean the floor in the toilet better. Also leave toilet cleaner to pour in the shower drain, as can get a bit smelly.

10/10 Excellent

Ramola, pinetown

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
IP
Over all was good service just the room was small

10/10 Excellent

ndumiso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jay, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay
Good value for the money and beautiful view. Pool is gorgeous, but this time of year a bit cold (May). Wifi could be better, but the hotel and food make up for it. Lovely place, I would highly recommend if in this area.

8/10 Good

Linton

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very small rooms
Relaxing but room is very small and tight with a low roof. Shower has no ventilation and smells horrible, balcony door doesn't open easily.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort