Down comforters, minibar, in-room safe, iron/ironing board
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Reviews of Hosteria Hainen

3.5 out of 5
Hosteria Hainen
Puerto Deseado 118, El Calafate, Santa Cruz

Reviews

8.2

Very Good

Rating 10 - Excellent. 11 out of 30 reviews" "
Rating 8 - Good. 12 out of 30 reviews" "
Rating 6 - Okay. 6 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

soonyoung

8/10 Good

Dinesh, Kingston, ny

Liked: Staff & service, room comfort
Hotel review
Nothing fancy, old place with wood cabin type of feeling, but excellent helpful staff, comfortable bed, hot water shower, average breakfast, close to center of town

8/10 Good

Keiko, Argentina

Liked: Cleanliness, staff & service, room comfort
It was hard to find the hotel.
Owner of the hotel was very friendly and helpful.We enjoyed to stay there.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Less than mediocre sleep quality
I am very confused by the reviews that give this place 4 - 5 stars. I feel misled now that I have stayed there. Maybe I just got the one bad room. I had a really poor experience and couldn't wait to leave. Juan is incredible, carried our bags, gave us a map of the place, explained different tour options to look into. The location is a 10 min walk from town, so it felt quiet and quaint, better than lots of traffic and other tourists. Right next to 2 amazing restaurants, one to the left and one to the right. Cons:The room was very outdated and uncomfortable. But the linens were dirty - the bedspreads had stains and dirt streaks, the blankets had hair and smelled moldy. The walls were PAPER thin! I could hear people in the adjacent room breathing! Not snoring, but breathing! When someone rolled over in bed, I could hear it. Even people whispering was completely audible. It was awful. The bathroom was outdated - old and unpleasant. The hot water never warmed up so we took freezing showers. The breakfast was not a breakfast, it was some bread for toast and some tang and water. So don't expect much. All-in-all, I wouldn't stay here ever again. The building was pretty, but the sleep quality and breakfast were very very poor. All you need is a comfy quiet place to sleep in patagonia b/c you are probably on tours and adventures all day, so you don't need a glamorous hotel. But I was really disappointed and left this place exhausted.

8/10 Good

Lily, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel staff with basic comforts
Overall, I enjoyed my stay. The hotel is about a 15 minute walk from the downtown area of El Calafate, which is not long, but may be a bit tiresome if you've been trekking all day. The hotel staff is extremely friendly and helpful. The rooms are basic, but clean and comfortable.

10/10 Excellent

Beatrix, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value
We made our decision on booking this hosteria upon reading previous reviews. We can recommend it to others as well. It was the cheapest in our Argentinian tour but it gave lots for our money, such as: clean and quiet room, quite spacious, very helpful staff with good English knowledge; adequate breakfast, though no fruit. It is close to downtown but there is a small hill to climb.

6/10 Okay

Liliane, Guelph

Liked: Cleanliness, staff & service
Cheaper Hotel- Well Kept
We stayed there for 3 nights. The rooms are clean but very dark. Beds are reasonably comfortable. Worth taking a day tour (AR 28 versus AR 20 for public bus) to go to Perito Moreno glacier as the bus provides free pick-up and drop off the the hotels and makes a few stops on the way to allow people to take pictures. Also, we would recommend the Todos Glaciares Tour although it is more expensive, to truly appreciate the magnitude of the glaciers and the icebergs. Excellent restaurants close -by. If able, for tours, hotels and restaurants, pay in US dollars rather than in Argentinian pesos as much better exchange rate.

6/10 Okay

Liliane, Guelph

Liked: Cleanliness, staff & service
Cheaper Hotel- Well Kept
We stayed there for 3 nights. The rooms are clean but very dark. Beds are reasonably comfortable. Worth taking a day tour (AR 28 versus AR 20 for public bus) to go to Perito Moreno glacier as the bus provides free pick-up and drop off the the hotels and makes a few stops on the way to allow people to take pictures. Also, we would recommend the Todos Glaciares Tour although it is more expensive, to truly appreciate the magnitude of the glaciers and the icebergs. Excellent restaurants close -by. If able, for tours, hotels and restaurants, pay in US dollars rather than in Argentinian pesos as much better exchange rate.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms friendly very clean
Very friendly people, nice rooms, exceptionally clean rooms, the only minus is a small bathroom. About 10-15 minutes walking distance to center of el Calafate Overall it is a great place for this price

10/10 Excellent

Irene, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quaint hotel
I really enjoyed my stay at Hosteria Hainen. It was a 5-10 minute walk to town and about 20 minutes to the bus station. I liked being in the location because of the wide open spaces which made one feel a bit away from unusual and from the busier streets. There was an excellent restaurant just down the block. The staff was very helpful and helped us book other hotels for our visit to other cities. The room was very quaint and clean. They also let us leave some of our luggage their for a few days. I would book here again. Good value and an interesting hosteria.

10/10 Excellent

Gene C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in El Calafate
This was a really nice little place in El Calafate. It's about a ten minute walk from the center of town. The room was really cute and clean. The breakfast was simple, typical for Argentina, but good. The staff were nice and helpful. I would definitely stay here again if I came back to El Calafate.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of the staff was wonderful. The restaurant on the same street was excellent and we would have missed it had it not been for the staff recommendation.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and affordable!
My friend and I stayed here for two evenings and really loved it. The location is just a little outside of town (walkable), on a hill with some good views of the lake. There is a delicious parilla restaurant just two doors down (Don Pichón - try the lamb!). But the real shining star of this place is the staff. They were incredibly helpful and friendly, and they speak very good English in case you get stuck with your Spanish. They helped us with every last detail of our trip (even for other places in Argentina), and were very flexible with our plan.

6/10 Okay

mm, USA, PA

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy and Clean
It was a nice sized room. Staff was friendly and helpful.It's a short walk to town, but uphill coming back. Internet in the room did not work. Since the hotel is a bit remote, it would be nice if coffee and tea were available all day, even if there was a charge. The staff is happy to make you some, but I felt bad asking too much.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful host
This hotel is very economical but very comfortable. The hotel owner is an extremely nice gentleman who goes out of his way to help his guests. He set us up immediately with tour get-ups. He had wonderful restaurant recommendation. We were stuck in Calafate for a several days because of the volcanic ash, and he was super accommodating when we had to come back for extra nights. He communicated with the airline to get updates for us. All in all, we recommend this place highly.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy & Good Value
Friendly atmosphere and the staff were always ready to help.and full of information and recommendation on excursions and where to eat. Warm & Cosy, even if the wood floors are a little squeaky. We found the room comfortable, the grounds well maintained, ok breakfast what you would expect. 10 minutes walk to town. .

6/10 Okay

carlos, rio de janeiro, brasil

Liked: Cleanliness, staff & service, room comfort
hotel decente
localização um pouco distante do centro, cafe da manha fraco, mas o pessoal é atencioso e gentil e o quarto confortável, limpo e silencioso, com boa calefação.

8/10 Good

NANCY, VENEZUELA

Liked: Cleanliness, staff & service, property conditions & facilities
SOMOS UN MATRIMONIO MAYOR Y PASAMOS, BIEN. EN EL HOSTAL SU CONSTRUCCION ES DE MADERA , BUENA LA CALEFACCION. LA PERSONA QUE NOS ATENDIO, MUY AMABLE Y NOS BRINDO ASESORAMIENTO, EN RELACION A LAS EXCURCIONES , DE AHI SE CONTRATAN PARA QUE TE BUSQUEN, HAY BUENOS RESTAURANTES CERCA ,COMO DON PICHON, ESTA UBICADO EN UNA CALLE QUE NO ES PAVIMENTADA, A UNAS CUADRAS DEL CENTRO. NO PASA TRANSPORTE EN LA PUERTA. LOS TAXIS TE PUEDEN BUSCAR Y SON BARATOS.

8/10 Good

Nele, Belgium

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

madeleine

Liked: Staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service and good quality
very helpful receptionists. clean. a bit away from the main street, but only 6 minutes walk and very close to an excellent bbq restaurant. i can recommend the place. low key but high quality stay.

6/10 Okay

Viviana, Río Grande, TDF

Cama y almohada dura. Desayuno pobre. Recepcionista de la mañana nada simpática. En el mismo viaje, en Chile nos alojamos en mejores hostales y a mejor precio.

6/10 Okay

Cristina

Liked: Staff & service, room comfort
buena ubicación y entorno, habitaciones cómodas
El hotel está ubicado a pocas cuadras del centro comercial, rodeado de un lindo jardín, las habitaciones son cómodas y el personal brinda buena atención. Pueden mejorar detalles de limpieza y servir un desayuno con dulces típicos del lugar.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación
La Hostería está muy bien ubicada,el lugar es muy lindo,la atención del personal magnífica.Son muy atentos y están permanentemente tratando de solucionar todo.Es un lugar al que pienso regresar.Recomiendo Hostería Hainen.

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

LIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BUEN HOTEL A BUEN PRECIO
LA ATENCION DEL DUEÑO EXCELENTE, TE DA TIPS PARA HACER, TOURS Y TE EXPLICA. LA HABITACION AUNQUE PEQUEÑA MUY COMODA.

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel.
Hôtel trés confortable et bien situé. Très bon petit déjeuner. excellent rapport qualité/prix. Service impeccable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at Hainen. We would go back and recommend it to friends.