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Reviews of Grand Ely Lodge Resort & Conference Center

3 out of 5
Grand Ely Lodge Resort & Conference Center
400 North Pioneer Road, Ely, MN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 78 out of 111 reviews" "
Rating 8 - Good. 25 out of 111 reviews" "
Rating 6 - Okay. 5 out of 111 reviews" "
Rating 4 - Poor. 3 out of 111 reviews" "
Rating 2 - Terrible. 0 out of 111 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything under one roof. Restaurant, bar, pool, hot tub, lodging. Awesome customer service. Beautiful views. The food was excellent.
Stayed 1 night in Apr 2024
Response from Mary, GM on Apr 25, 2024
Angela - Thank you so much for your wonderful review! We love hearing that you enjoyed your stay with us and look forward to having you as our guest again when visiting the Ely area. Regards, Mary Z., GM

10/10 Excellent

Karen

Wonderful!
Stayed 3 nights in Apr 2024
Response from Mary, GM on Apr 18, 2024
Thank you, Karen! Your review is appreciated. Come back and see us again soon!

10/10 Excellent

Christina

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible dog-friendly hotel with awesome reasonable food and beautiful views of Miner's Lake. Close to downtown Ely.
Stayed 1 night in Apr 2024
Response from GM on Apr 9, 2024
Christina - Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge. We appreciate your feedback as we value the input from our guests to make everyone's experience a memorable one.We look forward to having you and your furry family member as our guests again when visiting the Ely area. Kind regards,Mary Z., GM

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome and the staff is great! Very clean.
Stayed 1 night in Mar 2024
Response from GM on Mar 28, 2024
William - Thank you for completing our survey. We truly appreciate your valuable feedback and will use it to improve our overall guest experience. We would love for you to share your great experience with others on Trip Advisor. Thank you, too, for your kind comments on the staff. I'll be sure to share with them. We look forward to having you as our guest again when visiting the Ely area. Kind regards, Mary Z., GM

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Nice pool, hottub, and sauna. Restaurant and bar on site. Close to town.
Stayed 1 night in Mar 2024
Response from GM on Mar 18, 2024
Anthony - Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge. We appreciate your feedback as we value the input from our guests to make everyone's experience a memorable one.We look forward to having you as our guest again when visiting the Ely area. Kind regards,Mary Z., GM

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was neat and clean. The staff was very professional at all times.
Stayed 1 night in Mar 2024
Response from GM on Mar 5, 2024
Larry - Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge. We appreciate your feedback as we value the input from our guests to make everyone's experience a memorable one.We look forward to having you as our guest again when visiting the Ely area. Kind regards,Mary Z., GM

10/10 Excellent

Cyndi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ely is an absolutely beautiful. Everyone one in and around the town are friendly. Lots to see and do will definitely be coming back..
Stayed 2 nights in Mar 2024
Response from GM on Mar 5, 2024
Cyndi - Thank you for completing our survey. We truly appreciate your valuable feedback and will use it to improve our overall guest experience. We would love for you to share your great experience with others on Trip Advisor. We look forward to having you as our guest again when visiting the Ely area. Kind regards, Mary Z., GM

10/10 Excellent

Thomas

Stayed 1 night in Nov 2023
Response from GM on Dec 14, 2023
Thomas - Thank you for your wonderful review! We appreciate your grand rating and look forward to having you as our guest again when visiting the Ely area. Happy Holiday! Mary, GM

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on Nov 13, 2023
Andrew - Thank you for taking the time to send your review. We appreciate your 5 star rating and hope to have you as our guest again when visiting Ely. Kind Regards, Mary, GM

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. A few to many kids in the hot tub but all over good tine
Stayed 3 nights in Oct 2023
Response from GM on Oct 30, 2023
Donna - Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge. We appreciate your feedback as we value the input from our guests to make everyone's experience a memorable one.We look forward to having you as our guest again when visiting the Ely area. Kind regards,Mary Z., GM

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Thank you to all.
Stayed 1 night in Oct 2023
Response from GM on Oct 19, 2023
Brett - Thank you for taking the time to send your review after your recent visit to Grand Ely Lodge. We appreciate your feedback as we value the input from our guests to make everyone's experience a memorable one.We look forward to having you as our guest again when visiting the Ely area. Kind regards,Mary Z., GM

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Clean rooms. Very helpful, friendly staff. Comfortable. Would stay here again.
Stayed 1 night in Oct 2023
Response from GM on Oct 3, 2023
Karen - Thank you so much for taking the time to send your review after your recent stay. Your feedback is appreciated.We hope to see you again as well. Mary, GM

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in . Room was bigger than most and clean. Friendly staff. It was nice to have the bar and restaurant on site. Great location in Ely.
Stayed 1 night in Sep 2023
Response from GM on Sep 25, 2023
Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge. We appreciate your feedback as we value the input from our guests to make everyone's experience a memorable one.We look forward to having you as our guest again when visiting the Ely area. Kind regards,Mary Z., GM

8/10 Good

james

Stayed 1 night in Sep 2023
Response from GM on Oct 11, 2023
James - Thank you for taking the time to send your rating from your recent stay. If there is anything you would like to discuss about your visit, please contact us. We hope to have you as our guest again when visiting Ely. Regards, Mary Z., GM

10/10 Excellent

Barbara

Stayed 2 nights in Sep 2023
Response from GM on Oct 30, 2023
Barbara - Thank you for completing our survey. We truly appreciate your valuable feedback and will use it to improve our overall guest experience. We would love for you to share your great experience with others on Trip Advisor. We look forward to having you as our guest again when visiting the Ely area. Kind regards, Mary Z., GM

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place in Ely, pretty on the lake. Nice lounge and restaurant
Stayed 1 night in Sep 2023
Response from GM on Sep 20, 2023
Thank you for your wonderful review! Come see us again soon!

10/10 Excellent

CURT

Stayed 3 nights in Jul 2023
Response from GM on Aug 8, 2023
Curt - Thank you for taking the time to send your review after your recent visit to Grand Ely Lodge. We appreciate your feedback as we value the input from our guests to make everyone's experience a memorable one.We look forward to having you as our guest again when visiting the Ely area. Kind regards,Mary Z., GM

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from GM on Jul 25, 2023
Jane - Thank you for completing our survey. We truly appreciate your valuable feedback and will use it to improve our overall guest experience. We would love for you to share your great experience with others on Trip Advisor. We look forward to having you as our guest again when visiting the Ely area. Kind regards, Mary Z., GM

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Backwoods Wonder
The Lodge is awesome. What great experience! Beautiful lake view. Comfortable beds. Ambiance that is second to none. Great chance to see wildlife. Chance to boat, canoe, paddle board, and fish. Campfire every night.
Stayed 2 nights in Jun 2023
Response from GM on Jul 1, 2023
David - Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge.We appreciate your feedback as we value the input from our guests to make everyone's experience a memorable one.We look forward to having you as our guest again when visiting the Ely area. Kind regards,Mary Z., GM

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice welcoming people.
Stayed 3 nights in Jun 2023
Response from GM on Jun 19, 2023
Lonnie - Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge.We appreciate your feedback as we value the input from our guests to make everyone's experience a memorable one.We look forward to having you as our guest again when visiting the Ely area. Kind regards,Mary Z., GM

10/10 Excellent

Nicholas

Stayed 1 night in Jun 2023
Response from GM on Jun 19, 2023
Nicholas - Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge.Your feedback is appreciated as we value the input from our guests to make everyone's experience a grand one. I regret we fell short in offering that to you. I hope you will come and be our guest again when visiting the Ely area. Kind regards,Mary Z., GM

10/10 Excellent

Glenda, Paradise

Stayed 2 nights in Jun 2023
Response from GM on Jul 10, 2023
Glenda - Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge.We appreciate your feedback as we value the input from our guests to make everyone's experience a memorable one.We look forward to having you as our guest again when visiting the Ely area. Kind regards,Mary Z., GM

10/10 Excellent

Pam

Stayed 1 night in Jun 2023
Response from GM on Jun 7, 2023
Pam - Thank you so much for taking the time to leave your review. We are delighted to see you enjoyed your stay with us. Come back and see us again soon! Mary, GM

10/10 Excellent

Reis

Stayed 1 night in Apr 2023
Response from GM on May 8, 2023
Thank you so much for your wonderful review! Come back and see us again!

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from GM on Apr 10, 2023
Janet - Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge.We appreciate your feedback as we value the input from our guests to make everyone's experience a memorable one.We look forward to having you as our guest again when visiting the Ely area. Kind regards,Mary Z., GM

8/10 Good

James

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom in need of major cleaning and restoration.
Stayed 2 nights in Mar 2023
Response from GM on Mar 28, 2023
James - Thank you for taking the time to send your review after your recent visit to Grand Ely Lodge.We appreciate your feedback as we value the input from our guests to make everyone's experience a memorable one.I am happy to say we are in the planning stages of a guest room bathroom upgrade, with hopes to start that project soon. Come and be our guest again when visiting the Ely area. Kind regards,Mary Z., GM

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Mar 2023
Response from GM on Mar 22, 2023
Anthony - Thank you so much for taking the time to leave your review after your recent stay at Grand Ely Lodge. We are delighted to see you enjoyed your stay with us and look forward to having you as our guest again. Kind regards, Mary Z, GM

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from GM on Mar 15, 2023
Wendy - Thank you for your wonderful rating. . We would love for you to share your great experience with others on Trip Advisor. We look forward to having you as our guest again when visiting the Ely area. Kind regards, Mary Z., GM

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could not have found a nicer stay to enjoy the snow!
Response from GM on Jan 12, 2023
Ken - Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge.We appreciate your feedback as we value the input from our guests to make everyone's experience a memorable one.We look forward to having you as our guest again when visiting the Ely area. Kind regards,Mary Z., GM

10/10 Excellent

Gabriela

Stayed 1 night in Jan 2023

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars. We had a great time
We had a wonderful stay at the Grand Ely Lodge. We came for the Flip Phone Christmas drag show, The Grand Ely Lodge was a wonderful host. We loved the swimming pool; The restaurant and bar & staff were amazing.
Stayed 2 nights in Dec 2022
Response from GM on Dec 6, 2022
Mark - Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge.We appreciate your feedback as we value the input from our guests to make everyone's experience a memorable one.Great to hear you enjoyed the Drag Brunch! They are a wonderful group of entertainers. I hope you can come back in April to see them again. Happy Holiday to you! Kind regards,Mary Z., GM

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from GM on Oct 10, 2022
Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge.We appreciate your feedback as we value the input from our guests to make everyone's experience a memorable one.We look forward to having you as our guest again when visiting the Ely area. Kind regards,Mary Z., GM

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2022

8/10 Good

Scott

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2022
Response from GM on Sep 7, 2022
Scott - Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge.We appreciate your feedback as we value the input from our guests to make everyone's experience a memorable one.We look forward to having you as our guest again when visiting the Ely area. Kind regards,Mary Z., GM

10/10 Excellent

Laurie, South Haven

Stayed 1 night in Jul 2022

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location
Stayed 5 nights in Jun 2022
Response from GM on Jul 4, 2022
Richard - Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge. Your feedback is appreciated as we value the input from our guests to make everyone's experience a grand one. We look forward to having you as our guest again when visiting the Ely area. Kind regards, Mary Z., GM

10/10 Excellent

Julee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in May 2022
Response from GM on Jun 28, 2022
Julee - Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge. Your feedback is appreciated as we value the input from our guests to make everyone's experience a grand one. We look forward to having you as our guest again when visiting the Ely area. Kind regards, Mary Z., GM

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful when we unknowingly put our key cards next to our cell phones and deactivated them. She was super nice and helped us out no problem. Very chatty and nice.
Stayed 1 night in May 2022
Response from GM on May 13, 2022
Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge. Your feedback is appreciated as we value the input from our guests to make everyone's experience a grand one. I am sorry to hear about your keys, but happy we were able to fix that for you quickly. We look forward to having you as our guest again when visiting the Ely area. Kind regards, Mary Z., GM

6/10 Okay

Todd

Business traveler
Stayed 2 nights in Apr 2022
Response from GM on Apr 25, 2022
Todd - - Thank you for taking the time to send your review after your recent visit to Grand Ely Lodge. Your feedback is appreciated as we value the input from our guests to make everyone's experience a grand one. I regret we fell short in offering that to you. I hope you will come and be our guest again when visiting the Ely area. Kind regards, Mary Z., GM

10/10 Excellent

Erin

Stayed 1 night in Mar 2022

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with a restaurant and bar. Great food and nice pool area.
Stayed 1 night in Feb 2022
Response from GM on Feb 24, 2022
Jeff - Thank you for taking the time to share your experience. We are happy to see you enjoyed our amenities. Come back and visit us again soon. Regards, Mary Z., GM

10/10 Excellent

Steven, Minneapolis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a few times and it's been very nice. This trip I noticed the linens and bedding were very comfortable.
Stayed 1 night in Feb 2022
Response from GM on Feb 24, 2022
Steven - Thank you for sharing your experience with us. We are delighted to hear we offered a comfortable sleep for you. We look forward to having you as our guest again.

8/10 Good

Meri Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from GM on Feb 21, 2022
Meri Lee - Thank you for taking the time to send your survey after your recent visit to Grand Ely Lodge. Your feedback is appreciated as we value the input from our guests to make everyone's experience a grand one. We look forward to having you as our guest again when visiting the Ely area. Kind regards, Mary Z., GM

8/10 Good

Paul

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Overpriced. We've stayed in much nicer rooms for half the money. Ely thinks they have a captive audience.
Stayed 1 night in Feb 2022
Response from GM on Feb 21, 2022
Paul - Thank you for taking the time to send your review. Although, our rates were not pleasing to you, we do appreciate your feedback and hope to have you as our guests another time. Regards, Mary Z. GM

10/10 Excellent

Korie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Great restaurant and very clean all around! We had an amazing time !!!
Stayed 3 nights in Jan 2022
Response from GM on Jan 31, 2022
Korie - Thank you for completing our survey. Your comments are appreciated and will be shared with the entire staff. We look forward to having you as our guests again! Mary Z., GM

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Jan 2022

10/10 Excellent

Craig A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from GM on Jan 10, 2022
Craig - Thank you for completing our survey. We truly appreciate your valuable feedback and will use it to improve our overall guest experience. We would love for you to share your great experience with others on Trip Advisor. We look forward to having you as our guest again when visiting the Ely area. Kind regards, Mary Z., GM

8/10 Good

Kristin

Stayed 1 night in Jan 2022

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and good food in the restaurant all day.
Stayed 6 nights in Dec 2021
Response from GM on Feb 4, 2022
Andrea - Thank you for taking the time to send your review after your recent visit to Grand Ely Lodge. Your feedback is appreciated as we value the input from our guests to make everyone's experience a grand one. We look forward to having you as our guest again when visiting the Ely area. Kind regards, Mary Z., GM