Room, 2 Double Beds, Non Smoking | Bathroom | Combined shower/tub, rainfall showerhead, free toiletries, hair dryer
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Reviews of Knights Inn & Suites Emporia

2.5 out of 5
Knights Inn & Suites Emporia
3183 W Highway 50, Emporia, KS

Reviews

6.2
Rating 10 - Excellent. 50 out of 316 reviews" "
Rating 8 - Good. 83 out of 316 reviews" "
Rating 6 - Okay. 77 out of 316 reviews" "
Rating 4 - Poor. 60 out of 316 reviews" "
Rating 2 - Terrible. 46 out of 316 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Katherine

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bedbugs. Need i say more. Rooms were unsanitary, sink leaked, shower wouldnt drain stood in water nasty... Trash around motel was first signs.
Stayed 2 nights in Apr 2024
Response from Hotel Support on Apr 15, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

2/10 Terrible

Carrie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The window to our room was broken, the door lock was broken, there were people cooking over an open fore in the parking lot and the stair railing was broken. COMPLETE DUMP!
Response from Hotel Support on Feb 15, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

2/10 Terrible

Wanda

Disliked: Cleanliness, property conditions & facilities, room comfort
Will never stay there again!!!
The Tv didn’t work properly, it only had two electrical plugs ,, towels were dirty, the lamp wouldn’t turn off , The covers on the bed had stains on it
Stayed 2 nights in Jan 2024
Response from Hotel Support on Jan 26, 2024
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

8/10 Good

GERALD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good staff
Stayed 1 night in Nov 2023
Response from Hotel Support on Dec 19, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

10/10 Excellent

John

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cheap, close to I 35, Repair the years old DEEP axel breaking pot holes PLEASE. Charming Indian checking lady. Very welcoming after a long rainy detour plagued journey to Emporia
Stayed 1 night in Oct 2023
Response from Hotel Support on Oct 27, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

8/10 Good

roxana

Stayed 1 night in Oct 2023
Response from Hotel Support on Oct 25, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

6/10 Okay

Famo

Traveled with family and small children
Liked: Cleanliness
It is nice for a little weekend stay.
Stayed 2 nights in Oct 2023
Response from Hotel Support on Oct 16, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DIRTY
Stayed 1 night in Oct 2023
Response from Hotel Support on Oct 6, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

10/10 Excellent

Chifvon

Stayed 1 night in Sep 2023
Response from Hotel Support on Oct 16, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

4/10 Poor

Brandy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I found it very disturbing there was a used bar of soap left in the shower. Also the mirrors were obviously not cleaned. There were fingerprints all over it
Stayed 2 nights in Sep 2023
Response from Hotel Support on Sep 18, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

4/10 Poor

Jeff

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Slept well, but…
Mold floating on surface of liquid remaining in coffee pot suggests lack of thoroughness in cleaning standards. Stairwell to 2nd floor unit was littered and did not seem to have been cleaned in quite a while. Pool, however, was beautiful and large, although hot tub appeared to be permanently closed. Breakfast was disappointing and no water or fruit was available. Beds were comfortable and I did get a good night’s sleep.
Stayed 1 night in Sep 2023
Response from Hotel Support on Sep 4, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

4/10 Poor

Joshua

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to turn in my room key and no one was at the front counter and the doors were all locked to put in their drop box. I had to slide my room key under the lobby door so they wouldn’t charge me for stealing a key. Also when I tried to call them 5 times thru out the day to tell them this info no one picked up. Bad management!
Stayed 1 night in Aug 2023
Response from Hotel Support on Sep 4, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Office guy has an attitude
He was very rude . Insisted i paid his price instead of use my cheaper rate on hotels. Com he said if i used the app i would be waiting in his loby for 2 plus hours for the reservations to come through and to top it off ! He charged me 10 $ per room when i only had her in one room for a pet fee when she is a Service dog and it is against FEDERAL LAW. Only good thing was the parking , big enough for the rigs but definitely wont return for a 3rd time
Stayed 1 night in Aug 2023
Response from Hotel Support on Aug 4, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. If you have any outstanding concerns, we'd kindly invite you to speak with our onsite management team. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

6/10 Okay

Lisa

Business traveler, Traveled with family
Beds comfy Very outdated needs TLC The toilet ran all night Bathroom floor dirty & bugs Curtain hooks were hanging all uneven
Stayed 1 night in Jul 2023
Response from Hotel Support on Jul 24, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

2/10 Terrible

Ramona

Traveled with family and small children
Disliked: Property conditions & facilities
It's cheap in quality. The pool was extremely dirty, staff said it could be used but I know an algae covered floor is not sanitary, the pool is the reason we booked here. The amenities in the room were good but the room is not in the best repair. The beds have platform bases and one of them had tape on the corner. You definitely get the bare minimum of what you expect when you’re paying for a specific guest experience. Not at all what is represented in booking sites. Breakfast consist of Little Debbie snacks, milk if you get there early enough and small yogurt cups; there wasn’t any fruit.
Stayed 1 night in Jul 2023
Response from Hotel Support on Jul 13, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average
Descent rooms but door opens to the outside. Older hotel with average upkeep
Stayed 10 nights in Jun 2023
Response from Hotel Support on Jul 3, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

8/10 Good

Sylvia, Weatherford

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from Hotel Support on Jun 28, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

6/10 Okay

Jay

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Adequate for a night but needs improvements.
The positives: cheap, nice lobby, convenient location, friendly staff. The negatives: room wasn't ready despite checking in a half hour after check-in time. Dead bugs on the floor under the air conditioner. Security chain was broken. Rooms needs refreshed/updated. Nightstand lamp didn't work. Noisy clientele, very loud parking lot party.
Stayed 1 night in Jun 2023
Response from Hotel Support on Jun 19, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

2/10 Terrible

Dallas

Stayed 1 night in May 2023
Response from Hotel Support on Jun 16, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

2/10 Terrible

Tony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We rented 2 rooms, both non-smoking. One room was reaking of cigarette smoke, lamps were not near any plug ins so no lighting, water marks all over the ceiling, dirty sheets.The other room had a lamp missing a light bulb and the shower did not work at all. Pubic hairs were found on the toilet and in bathtub. Also, the smoke detectors in both rooms were not working. Scary since they obviously don't follow the no smoking rule. The breakfast was just prepackaged cereal and no coffee available. The indoor swimming pool was freezing a filthy. Overall this was one of the most disappointing stays I have ever experienced.
Stayed 1 night in May 2023
Response from Hotel Support on May 17, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointed
Had to move to 3 different rooms. Smell was horrendous in each room and the pool was too cold to swim. Had to pay $46 extra dollars to upgrade to a room that was not as bad.
Stayed 2 nights in May 2023
Response from Hotel Support on May 17, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hotel Support on May 10, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

6/10 Okay

Norman

Disliked: Cleanliness
Disappointed.
Cleanliness was okay. Was looking forward to Continental breakfast Saturday morning, but come to find out they don't serve it on Saturday and Sunday!
Stayed 1 night in May 2023
Response from Hotel Support on May 8, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

8/10 Good

Ann-Marie or Steven

Liked: Cleanliness, staff & service, room comfort
Overnight stop
Comfortable bed for a quick overnight stay
Stayed 1 night in May 2023
Response from Hotel Support on May 8, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

6/10 Okay

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The pool is rarely open as we have been here before. There were only 2 standard pillows for the king size bed and the usb ports were very loose and there were no outlets by the bed on either side.
Stayed 1 night in Apr 2023
Response from Hotel Support on May 1, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

6/10 Okay

Hanna

Liked: Cleanliness
Disliked: Property conditions & facilities
Decent value for the cost - if you're just looking for a place to sleep, while on the road. Older furnishings and bed, but clean. Free 'breakfast' is a joke. Go somewhere else.
Stayed 1 night in Apr 2023
Response from Hotel Support on Apr 28, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Hotel Support on Apr 26, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was good
Stayed 1 night in Apr 2023
Response from Hotel Support on Apr 26, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

4/10 Poor

Christine

Traveled with partner
Disliked: Cleanliness
I found a pair of glasses and no tv remote and the coffee pot wasn’t checked it still had coffee pod from someone else and the room phone didn’t work had to use cell to call front desk. They said breakfast started at 7. We hung around till 7 to drx and we asked and he said breakfast at 7:.30op our room keys off and there was no one at the front desk therefore no breakfast. We called and he came out and looked like he just got out of bed
Stayed 1 night in Mar 2023
Response from Hotel Support on Mar 20, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

4/10 Poor

LaVonne

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs complete redo. Walls bath fixtures and furniture were beat up and it didn’t feel clean.
Stayed 1 night in Mar 2023
Response from Hotel Support on Mar 18, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

2/10 Terrible

Michelle

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hair all over the bedding, reaked of smoke, very old, lots of holes in walls
Stayed 1 night in Mar 2023
Response from Hotel Support on Mar 13, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

2/10 Terrible

Sarah

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff came banging on the door at midnight. No apologies and no compensation to waking us up. Very unclean. We would have left if we had other options close. Worse hotel we have ever stayed at.
Stayed 1 night in Mar 2023
Response from Hotel Support on Mar 8, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

8/10 Good

Darin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip
Stayed 1 night in Mar 2023
Response from Hotel Support on Mar 4, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

8/10 Good

Jim

Stayed 1 night in Jan 2023
Response from Hotel Support on Mar 4, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

6/10 Okay

Todd, Brooklyn Park

Business traveler
Liked: Cleanliness, staff & service
This hotel is suitable for an overnight stay if you’re traveling, but the rooms are worn out, the beds, too hard, the pillows, too soft and possible the beautiful pool area is closed for the winter .
Stayed 1 night in Feb 2023
Response from Hotel Support on Feb 22, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

6/10 Okay

Joseph

Liked: Cleanliness
Stayed 1 night in Feb 2023
Response from Hotel Support on Mar 13, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

6/10 Okay

James

Business traveler
Hard to find, but it was worth the price.
Stayed 1 night in Feb 2023
Response from Hotel Support on Feb 20, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

4/10 Poor

Tara

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs some major work.
House keeping was very nice, but front office was not. The facility is run down and theres garbage everywhere. The room had holes in the wall and around some ceiling lights there was no sheet rock/wall filling around the light. The towels had stains on them, carpets old and dirty. Its a value for sure, but you get what you pay for. Don't even advertise a continental breakfast, just say they have coffee available.
Stayed 10 nights in Feb 2023
Response from Hotel Support on Feb 17, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

6/10 Okay

Roxanne

Traveled with partner
Disliked: Property conditions & facilities
There was food in the fridge, hasn’t been dusted in a while. Tub old and need of work
Stayed 1 night in Feb 2023
Response from Hotel Support on Feb 17, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t come here.
The whole place is filthy. Our room was not cleaned, the bathroom still had soap from the previous guest. There was hair and filth on the sheets. They did give me new sheets and pillowcases. We cleaned the room ourselves. There was hair and filth on the bathroom fixtures as well. I’m adding pictures here
Stayed 1 night in Feb 2023
Response from Hotel Support on Feb 15, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

10/10 Excellent

Thomas

Stayed 1 night in Feb 2023
Response from Hotel Support on Feb 13, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

4/10 Poor

Chris

Disliked: Amenities
The motel provides a budget alternative to some of the other higher priced hotels. However, the listing is somewhat misleading. It shows an indoor pool and hot tub open and ready for use. Neither is available. Despite being indoors, the entire area is "closed for the season". I would have liked the opportunity to use both. The listing also describes breakfast, which consists of coffee and cold cereal. Based on my stay at other properties, breakfast generally includes at a minimum, juice and pancakes or waffles. Usually, it also includes eggs and sausage or bacon, as well as biscuits and yogurt or fruit or both. This properties offering would be better described as continental breakfast. The room was acceptable, but somewhat spartan.
Stayed 2 nights in Jan 2023
Response from Hotel Support on Feb 1, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

8/10 Good

Darin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip
Stayed 1 night in Jan 2023
Response from Hotel Support on Jan 23, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Older place, but comfortable - not much of A free breakfast
Stayed 1 night in Jan 2023
Response from Hotel Support on Jan 6, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

2/10 Terrible

Teri

Stayed 1 night in Nov 2022
Response from Hotel Support on Jan 6, 2023
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

4/10 Poor

Maksim, Prior Lake

Disliked: Cleanliness, amenities, property conditions & facilities
not good
Stayed 1 night in Dec 2022
Response from Hotel Support on Dec 8, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

6/10 Okay

Joe

Business traveler
Disliked: Staff & service, property conditions & facilities
You get what you pay for
Tv was blurry they blamed it on the cable company. The second day there they only half way cleaned my room. Didn’t leave any towels. Popcorn still on the floor so they didn’t vacuum either.
Stayed 4 nights in Nov 2022
Response from Hotel Support on Dec 5, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
It was ok but have been in much better places
Stayed 1 night in Nov 2022
Response from Hotel Support on Dec 2, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

8/10 Good

Darin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip
Stayed 1 night in Nov 2022
Response from Hotel Support on Nov 21, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management

6/10 Okay

Scott

Traveled with partner
Liked: Staff & service
Bed was great. One of the workers told me he had bedbugs. We didn’t so look. Water pressure sucked and they didn’t pick up outside trash. It was ok
Response from Hotel Support on Nov 9, 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Knights Inn & Suites - Emporia, KS. Sincerely, Hotel Management