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Reviews of Westmark Fairbanks Hotel & Conference Center

3.5 out of 5
Westmark Fairbanks Hotel & Conference Center
813 Noble St, Fairbanks, AK

Reviews

8.2

Very Good

Rating 10 - Excellent. 484 out of 1004 reviews" "
Rating 8 - Good. 266 out of 1004 reviews" "
Rating 6 - Okay. 133 out of 1004 reviews" "
Rating 4 - Poor. 66 out of 1004 reviews" "
Rating 2 - Terrible. 55 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leah

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much parking space for parking a car and some people don't know how to park at all
Stayed 1 night in May 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Very nostalgic and friendly
Stayed 1 night in May 2024

6/10 Okay

Rebecca

Liked: Staff & service
I like staying at Westmark in their North Tower. I don't like the South Tower. They forgot the cups. The elevators were dirty-they need to wipe down each day-with all the germs that are around!
Stayed 2 nights in May 2024
Response from EH on May 23, 2024
Thanks for staying with us and providing some feedback! We do apologies for any issues you had while staying and will look into them

4/10 Poor

Aaron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs to be updated.
Stayed 3 nights in May 2024
Response from EH on May 23, 2024
Thanks for staying with us and providing some feedback! We do apologies for any issues you had while staying

10/10 Excellent

Richard George, Markham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredibly helpful and willing to please. The room is spacious and quiet with the exception of doors slamming closed in the morning. Would definitely stay here again.
Stayed 2 nights in May 2024
Response from EH on May 23, 2024
Thanks for staying with us and providing some feedback!

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel awesome staff sketchy people outside the building. Inside the building is an oasis of comfort and safety. The staff are top tier
Stayed 4 nights in May 2024
Response from EH on May 17, 2024
Thanks for staying with us and providing some feedback!

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always pretty nice. Not exactly five star, but it’s priced right.
Stayed 1 night in May 2024
Response from EH on May 17, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

Abdulmutallib

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay. All the staff are super friendly and helpful.
Stayed 1 night in May 2024
Response from EH on May 16, 2024
Thanks for staying with us and providing some feedback!

4/10 Poor

caroline

Traveled with family
Super noisy
Stayed 1 night in May 2024
Response from Britt on May 15, 2024
We do apologize for any inconveniences you've encountered during your stay. We appreciate your feedback, as we can utilize this to improve in the future.

6/10 Okay

Shaun

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Cool spot
Stayed 1 night in May 2024
Response from Britt on May 14, 2024
Thank you so much for your feedback! We hope to see you again in the future!

4/10 Poor

Avery, Fairbanks

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Toilet was flooded on arrival. Called and asked for it to be fixed. Two days later, not fixed. Light ballast in the bathroom didn’t work. So no bathroom lights. Blood on carpeted floor. The rest of the room was in great shape.
Stayed 2 nights in May 2024
Response from EH on May 13, 2024
Thanks for staying with us and providing some feedback - we do apologies for any and all issues you had while staying with us

2/10 Terrible

Natalie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2024
Response from Britt on May 15, 2024
We do apologize for any inconveniences you've encountered during your stay. We appreciate your feedback, as we can utilize this to improve in the future.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Britt on May 15, 2024
Thank you for your feedback! We hope to see you again in the future.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Britt on May 15, 2024
Thank you for your feedback! We hope to see you again in the future.

8/10 Good

Gay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in May 2024
Response from EH on May 10, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in May 2024
Response from EH on May 10, 2024
Thanks for staying with us and providing some feedback!

6/10 Okay

Annis

Liked: Cleanliness, staff & service, property conditions & facilities
The room was accessible for wheelchairs. No microwave or room service. Poor tv reception.
Stayed 2 nights in May 2024
Response from EH on May 7, 2024
Thanks for staying with us and providing some feedback

2/10 Terrible

Frank

I reserved 2 beds, when I checked in they gave me a king room. They said that when you book through places like Expedia you are put on a get what is available list. I ended sleeping on the hard floor because I had my husband and mother in law with me.
Stayed 1 night in May 2024
Response from EH on May 9, 2024
Thanks for staying with us and providing some feedback, I do apologies for any issues you had while staying with us, if you do stay with us again we'll make sure your stay is better

10/10 Excellent

Daleen, Lodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for business and pleasure
Stayed 1 night in Apr 2024
Response from EH on May 3, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed every aspect.
Stayed 7 nights in Apr 2024
Response from EH on Apr 25, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

Ning, LUTHERVILLE

Stayed 1 night in Mar 2024
Response from EH on Apr 25, 2024
Thanks for staying with us and providing some feedback!

6/10 Okay

Eddy

Traveled with group
The breakfast buffet was quite underwhelming, nothing noteworthy to mention.
Stayed 3 nights in Mar 2024
Response from EH on Apr 20, 2024
Thanks for staying with us and providing some feedback!

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is convenient to downtown and the airport. Breakfast included. Decent price for a decent stay!
Stayed 3 nights in Apr 2024
Response from EH on Apr 20, 2024
Thanks for staying with us and providing some feedback!

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good highly recommend
Stayed 3 nights in Apr 2024
Response from EH on Apr 13, 2024
Thanks for staying with us and providing some positive feedback!

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from EH on Apr 12, 2024
Thanks for staying with us and providing some feedback!

6/10 Okay

Stefany

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very outdated property.
Stayed 1 night in Apr 2024
Response from EH on Apr 11, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from EH on Apr 12, 2024
Thanks for staying with us and providing some feedback!

8/10 Good

Celine

Traveled with partner
Liked: Cleanliness, staff & service
Appreciated the mini fridge, but I was hoping for a microwave in the room. Also the TV service is terrible. Local cable channels glitching and dropping dialogue. The room was clean and comfortable and the staff was friendly and helpful!
Stayed 1 night in Apr 2024
Response from EH on Apr 11, 2024
Thanks for staying with us and providing some feedback! We are sorry about any issues you had while staying - we'll look into them

10/10 Excellent

Allison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a 10/10 experience! The property was more than I expected for the very reasonable price! Breakfast was great!
Stayed 1 night in Apr 2024
Response from EH on Apr 11, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

trang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from EH on Apr 11, 2024
Thanks for staying with us and providing some feedback!

6/10 Okay

John

Traveled with family
Liked: Amenities
The buffet breakfast was a great start to each day. Breakfast was always your basic hotel style scrambled eggs with some sort of bacon or sausage and cold potatoes and the typical stale danish… not complaining just saying how it is which is actually just fine with me given the time savings it affords you not having to go find a place for breakfast every morning.
Stayed 4 nights in Apr 2024
Response from EH on Apr 11, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

Danny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 4 nights in Apr 2024
Response from EH on Apr 11, 2024
Thanks for staying with us and providing some feedback!

6/10 Okay

Marcus

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from EH on Apr 11, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to park and checkin. The room was clean and warm
Stayed 1 night in Apr 2024
Response from EH on Apr 7, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

Roxanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2024
Response from EH on Apr 7, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

SOFYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well for me Fairbanks is just to see Aurora The hotel was clean, breakfast ok Lobby was nice
Stayed 3 nights in Mar 2024
Response from EH on Apr 7, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

Lecil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Apr 2024
Response from EH on Apr 7, 2024
Thanks for staying with us and providing some feedback!

8/10 Good

Shannay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Restaurants are walking distance. Tours are able to pick you up from here. Very clean rooms and lobby. The only sad thing was that the store was closed until the day after I left. The AC was also blowing at me when I was sleeping but you can adjust it. Overall I’m glad I picked this hotel. It was very clean and close to things in town that we wanted to go to.
Stayed 3 nights in Mar 2024
Response from EH on Apr 7, 2024
Thanks for staying with us and providing some positive feedback!

2/10 Terrible

carlos

Disliked: Cleanliness, property conditions & facilities
I checked out one day earlier because we found a ball of hair on the floor of the bathroom
Stayed 2 nights in Apr 2024
Response from EH on Apr 4, 2024
Thanks for staying with us and providing some feedback! We do apologies for any and all issues you had while staying with us!

8/10 Good

Davina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, amazing views from the 6th floor. Great breakfast and dining hall in the mornings. Enjoyed our two night stay here. Would definitely stay when in Fairbanks again!
Stayed 2 nights in Mar 2024
Response from EH on Apr 4, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

Kerri

Stayed 1 night in Apr 2024
Response from EH on Apr 25, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 1 night in Apr 2024
Response from EH on Apr 4, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

Kenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from EH on Apr 4, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. The restaurant had wonderful service and great food. Easy and quiet location.
Stayed 5 nights in Mar 2024
Response from EH on Apr 2, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

crissand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from EH on Apr 2, 2024
Thanks for staying with us and providing some feedback!

8/10 Good

Sriram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from EH on Apr 2, 2024
Thanks for staying with us and providing some feedback!

8/10 Good

T.M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from EH on Apr 2, 2024
Thanks for staying with us and providing some feedback!

8/10 Good

Sarika

Stayed 1 night in Mar 2024
Response from EH on Apr 18, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

Gary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from EH on Mar 29, 2024
Thanks for staying with us and providing some feedback!

10/10 Excellent

Zilong

Liked: Cleanliness, staff & service, property conditions & facilities
good！
Stayed 3 nights in Mar 2024
Response from EH on Mar 29, 2024
Thanks for staying with us and providing some feedback!