Thank you so much for taking the time to complete a survey and for choosing to stay with us at Best Western Fairmont. We are thrilled to hear that your experience was a 5 out of 5 and that you enjoyed your time with us.Our team strives to provide exceptional service and it is great to hear we achieved that. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.Again, thank you for your feedback and for choosing Best Western Fairmont.Yours in hospitality,Jennifer G

Thank you for the 5 out of 5 review! We appreciate you taking the time to respond and for staying with us at Best Western Fairmont. We hope to have you as our guest in the future.Yours in hospitality,

Thank you, Kyle for reviewing our hotel. Please accept our sincere apology for failing to exceed expectations. We do hope for the opportunity to serve you again in the future.

Thank you, Steve for the 5- STAR review. We look forward to seeing you again in the future.

Thank you, Wendy for your positive review of our hotel. We look forward to serving you again in the future.

We sincerely apologize for the inconvenience you experienced during your stay with us. Your feedback is crucial to us, and we regret that the sliding door and bathroom door fell short of your expectations. Please be assured that we are addressing these issues promptly to ensure a more pleasant experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay.Yours in hospitality,

Thank you for taking the time to share your feedback. We're delighted to hear that our front desk personnel provided excellent service, and you found your room clean and comfortable. We sincerely apologize for the inconvenience caused by the smell in your room and any discomfort you experienced due to allergies.We appreciate your suggestion regarding designated pet-free rooms, and we'll certainly consider this as we strive to enhance our guest experience. We're pleased that overall, you had a great stay, enjoyed our comfortable beds, and appreciated the cleanliness. Your input is valuable, and we hope to welcome you back for an even better experience in the future.

Thank you for taking the time to complete this survey. Please accept our sincerest apologies for not exceeding expectations in regard to the bathroom cleanliness as this is not our normal standard. We do hope to get the chance to serve you again and show you our true level of service.

Thank you, Mandy for the 5-STAR review. We look forward to seeing you again in the future.

Thank you, for the positive review of our hotel. We look forward to seeing you again in the future.

Thank you, Damon for the 5-STAR review. We look forward to seeing you again in the future.

Thank you for the positive review of our hotel. We look forward to seeing you again in the future.

Thank you, Karen for the positive review of our hotel! We look forward to seeing you again!

Thank you, David for the positive review. We look forward to seeing you again in the future!

Thank you, for the positive review. We are that the halls seemed confusing. Our hotel does offer signs on the hallway walls directing guests to and from areas.

Thank you, Fay, for the positive review! We hope to see you again soon.

Thank you, Steve for taking the time to review our property. Please accept my sincerest apologies on behalf of our team for not exceeding expectations. We hope to have the opportunity to serve you again in the future.

Thank you, Tom for the positive feedback! We look forward to seeing you again in the future!

Thank you for the positive feedback! We look forward to seeing you again in the future!

Thank you, Daniel, for the 5-STAR review. We look forward to seeing you again.

Thank you, Michael, for the positive review! We are thrilled to know that you enjoyed your stay, and looked forward to seeing you again.

Thank you, Jason for the 5-STAR review. We look forward to seeing you again.

Thank you for the positive review of our hotel! We look forward to seeing you again.

Thank you, Shelia for the positive review. We look forward to seeing you again.

Thank you, Justin M, for the 5-STAR review of our hotel! We are so happy to hear that you enjoyed your stay with us. We look forward to serving you again in the future.

Thank you, Daniel, for the 5-STAR review. We look forward to seeing you again.

Thank you, Shannon for the positive review of our hotel. We look forward to seeing you again in the future.

Thank you, Angie, for the 5-STAR review. We look forward to seeing you again.

Thank you, Angelina, for the 5-STAR review of our property. We are so happy to hear that you had such a great experience. We look forward to seeing you again!

Thank you, Ashlyn, for the 5-STAR review of our hotel. We look forward to seeing you again in the future.

Thank you for your 5-STAR review of our property. We look forward to seeing you in the future.

Thank you, Rabecca for your positive review of our property during your stay. We look forward to seeing you again in the future.

Thank you, Meghan, for the positive review of our hotel! We appreciate your business and look forward to seeing you again.

Thank you, Chris, for reviewing our hotel. Please accept our sincerest apologies for failing to exceed expectations. We hope for the opportunity to welcome you back in the future to provide a better experience.

Thank you, Edward for the 5-STAR review! We look forward to seeing you again.

Thank you, Chris for the positive review of our hotel! We look forward to seeing you again.

Thank you for the 5-STAR review, we look forward to seeing you again in the future.

Hi Gary, thank you for taking the time to review your stay. We apologize for the pretzel left in your room. Our housekeeping team works hard to ensure a clean room for all guests and we are disappointed to hear we missed the mark here. We will share your feedback with our team. Kindest regards, Emily

Thank you, Allison, for taking the time to review our property. Please except my sincerest apologies for the noise during your stay. Every year, in April, our hotel hosts this large convention at our Best Western property. We are very sorry for this group affecting your experience. Our team will use your feedback to help improve our services for next year to ensure every guest is having the best possible experience.

Thank you for your positive review, Linda! We look forward to seeing you again in the future!

Thank you, Tara Chris, for your review, We are so pleased our staff helped create a great experience! Please accept our sincerest apologies our beds and breakfast fell before expectations. Per Best Western Brand Standards, since Green Mill offers Full-Service to our guests, we don't have to offer complimentary breakfast. We hope that we get the opportunity to service in the future.

Thank you, Lynn, for the positive review. We look forward to seeing you again in the future.

Robert,Thank you for your review of our property. The rates for our hotel are based on several factors, like many hotels. The rates are based on: occupancy levels, time of year, what's going on in the area/surrounding areas. Our rates are dictated by the market, and our market is Interstate 90. Has we are located directly off I-90 and a halfway point for travellers from Chicago, IL to Rapid City, SD.Our hotel also was updated and remodeled Fall-Winter of 2021, we converted from a Holiday Inn to a Best Western.

Thank you for the positive review! We look forward to seeing you again.

Thank you, Susan for the positive review. We look forward to seeing you again.

Thank you, Shirley for the positive review! We look forward to seeing you again!

Thank you for your 5-STAR review of our hotel! We look forward to seeing you again in the future.

Thank you for your candid review, we are very sorry our hotel failed to exceed expectations. We hope in the future you will consider staying with us again.

Megan, thank you for your positive review of our hotel. We look forward to seeing you again in the future!

Thank you for your 5-STAR Review!