All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dearest Khadijah,Thank you so much for your beautiful Review.We appreciate your feedback and we hope to see you again soon in the near future.Kindest RegardsJolene Cooper
It was just lovely having comfort and nice accommodations but still feeling like you were out in the wilderness. The monkeys in the tree right outside our door were such a sweet added bonus
Susan
Response from Jolene Cooper on Dec 5, 2022
Dearest Susan, Thank you for you beautiful review. We are so happy that you had such a wonderful time at Fathala.We hope to welcome you here with us again in the near future.Kindest RegardsJolene Cooper
The setting was spectacular, the food was on point and the guest help was amicable.
Mark
Stayed 1 night in Aug 2022
Response from Diné on Aug 8, 2022
Dear Mark
Thank you for this valuable feedback.
We are so glad that you enjoyed your stay with us, and we hope to welcome you back soon!
Kind Regards
Fathala Management
We had issues during our check in that took too long to resolve. After a 3 hour drive we had to wait more than 1 hour because they could not see our payment made online. Despite us showing all the proof we had (receipts and transactions) and asking to see the manager to resolve it, we were held at the reception and asked to pay there multiple times.
However the staff more than made up for it during our stay. They were very helpful and cooperative. The activities were interesting as well, especially the safari (we got lucky and spotted all the species present in the reserve). The place is quiet and peaceful as you would expect in a natural reserve.
Serigne Saalihou Mbacké
Stayed 2 nights in Jun 2022
Response from Diné on Jun 22, 2022
Dear Mr Serigne
My apologies once again, this was a very confusing booking, and ever since we have been in constant contact with both Expedia and Hotelbeds. The confusion came as we received your booking via Hotelbeds, and your proof of payment indicated that you booked on Expedia. Then to complicate things further when we followed your proof of payment, we did not find your booking on Expedia.
Please accept our apology regarding this matter.
But after that being said, I am so glad to read that you did enjoy your visit with us in the end. We hope to welcome you back here soon!
Kind Regards
Fathala Management
Exceptional customer service, great to hang out by the water hole during the day. We enjoyed the safari, the lion walk, spent time with the baby lions, did a boat excursion on the mangrove and a visit if the village. The staff was really helpful with everything and smiling. We loved our stay there!
Verified traveler
Stayed 4 nights in Dec 2019
Response from Fathala Management on Jan 9, 2020
Dear Sir
Thank you for so much for the lovely feedback. We are glad that you enjoyed your visit with us, and we hope to welcome you back in the near future.
Kind Regards
Well organised trips and the staff were very welcoming and helpful. The luxurious tents lived up to their internet photos and description. We were welcomed with cold flannels to cool us down from our long drive and given iced hibiscus drinks. We saw giraffe, zebras, elands, and a white rhino as well as a range of exotic birdlife. The food was very good as was the service. The pool was lovely to cool down in the heat too. Fabulous.
Paddy
Stayed 2 nights in Apr 2018
Response from Manager on Apr 11, 2018
Dear Paddy
Thank you for your valuable feedback after your visit at Fathala Reserve. We are glad to hear that you have enjoyed your visit and we hope to welcome you back again soon!
Kind Regards
Fathala Lodge Management
Great place. Comfortable rooms and great animal sight seeing. We spent christmas there. Does not realky feel like christnas at all. Breakfast is good, other meals are mediocre and service is slow. Not too many mosquitoes. Only one rhino and a small number of animals but lion walk can not be missed and playing with the cubs is exceptional
c
Stayed 3 nights in Dec 2017
Response from Management on Jan 2, 2018
Dear Valued Guest
Thank you for the valuable feedback.
We appreciate your recommendations and always strive to provide the best service possible.
Thank You
Fathala Management
Recommend this hotel if you are visiting Senegal or The Gambia. Welcoming and helpful staff, comfortable accomodation in a wonderful quiet environment. Interesting range of trips and activities available.
The friendly staff, the beautiful surroundings, the delicious food, and the fun activities made our visit truly incredible. And the animals were just magnificent! We are so happy with our visit!
De l’arrivée au départ tout étais parfait. Le site, les tentes complètement WoW!!! Le restaurant et les repas, le rhinocéros qui est venu nous voir au souper tout prêt de la piscine, la marche au lion, une expérience incroyable et le safari petit mais intéressant.
Patrick
Stayed 1 night in Jan 2023
Response from Fathala Reservations on Jan 27, 2023
Hi PatrickThank you for taking the time to review us.We are so glad to read that you have enjoyed your visit with us, and we hope to welcome you back here in the near future.Kind Regards
Positionnement exceptionnel au sein de la réserve. Du coup prisonnier du site (bar, restaurant).
Menu fixe obligatoire (enfin pas d'autre choix)
Dominique
Stayed 1 night in Nov 2019
Response from Fathala Management on Nov 25, 2019
Dear Dominique
We pride our selves on our food selection that we offer being so far from the big city , sourcing our fresh ingredients from the local villages. Our menus are based on this. As a small establishment we try our best to meet the needs of all our guests.
Kind Regards
4/10 Poor
Kathy&philippe, Eupen belgien
Traveled with partner
Nov 5, 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Handtücher werden nicht gewechselt. Fenster haben nur mosquitonetze und die aircondition geht ins nichts. Oder fenster Verdunklung den ganzen tag im zelt. Frühstück magere auswahl. Busher schlechtestes. Im Restaurant auch nicht starke ventilatoren kritik nicht angenommen. Uns nur vor die türgesetzt. Aberden transfer nicht zahlen lassen. Personal aüsserst nett wenn man nicht das komplette menu essen will somdern nur einen salat muss man trotzdem 25€ p. P. Zahlen. Selbst wifi ist nur mit extrabox möglich und zusätzlich zu zahlen. Personal sehr hilfsbereit.
Kathy&philippe
Stayed 3 nights in Nov 2019
Response from Fathala Management on Nov 25, 2019
Dear Valued Guest.
Thank you for taking the time to write the review. Fathala is a nature reserve and the lodge boasts with luxury tents. Clamping as it is called. True is in a tent and tents under normally circumstances don't have windows. As for the towels in today's sustainable world are changed in most hotels across the world every few days. This is to save the spare resource of water and to reduce the impact of detergents back into the environment.
The lodge itself is an open space and is not an enclosed area whereby we try and help on those windy days using extra fans on those hot days.
So we advise coming to relax at the pool with a nice cool refreshment.
We pride our selves on our food selection we offer being so far from the big city sourcing local ingredients from the local villages.
Il luogo e le camere di alto livello per il Senegal...
Il cibo è decoroso
Verified traveler
Stayed 3 nights in Dec 2018
8/10 Good
pascal, paris
Nov 30, 2017
Liked: Property conditions & facilities
paisible
le personnel et plus anglophone que francophone ce qui ne simplifie pas les échanges !!
Je trouve que les prestations et le service se dégrade depuis 3 ans que j'y vais .
Les chambres sont toujours "cosies" mais la literie est pas nette ,les évacuations d'eau sont pas au top !!
pascal
Stayed 1 night in Nov 2017
Response from Lodge Manager on Dec 8, 2017
Cher M Vigier
Merci pour les précieux commentaires sur votre séjour avec nous.
Merci de revenir pour les 3 dernières années.
Nous allons examiner cette question dès que possible.
Je vous remercie.
Fathala Management
Really great experience, but the roads to get there from Dakar is in bad conditions. We did not know what to expect from a tent lodge and where suprised to find this high standard in the "tents" och super food. I our opinion it was a more comfortable stay in the tent (with king-size bed and AC) then the hotels in Dakar. Wish that we would have stayed at least one night more.