Family Quadruple Room | Desk, blackout drapes, iron/ironing board, travel crib

Reviews of Hotel Real Ferrol

1 out of 5
Hotel Real Ferrol
Rua Dolores, 11, Ferrol

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 80 reviews" "
Rating 8 - Good. 29 out of 80 reviews" "
Rating 6 - Okay. 16 out of 80 reviews" "
Rating 4 - Poor. 6 out of 80 reviews" "
Rating 2 - Terrible. 3 out of 80 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jiri, MANCHESTER

Liked: Cleanliness, staff & service
Bread served for breakfast was one of the best I have ever eaten.
Stayed 1 night in Mar 2024

10/10 Excellent

Fatih

Stayed 5 nights in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Nov 2023
Response from . on Dec 11, 2023
Estimado Robert , muchas gracias por su excelente calificación, continuaremos mejorando para tener huéspedes igual de satisfechos que usted.saludos.

4/10 Poor

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO VOLVERÉ
La habitación doble que nos dieron, daba a una calle muy ruidosa, además desde el interior de la habitación se oyen los pasos y ruidos de pasillo y habitaciones vecinas como si estuvieran en la tuya propia. El personal de limpieza, cambió sábanas, toallas y vació la basura del baño, dejándolo todo en el pasillo en frente de nuestra habitación y otras 3 mas. Eso si, la habitación estaba limpia, pero era incómoda. El desayuno es ínfimo, leche, café, agua caliente, zumo de naranja de brick, pan de molde con mantequilla y mermelada o aceite y tomate (no natural) y un tipo de bollería industrial y naranjas. Nadie en la sala de desayuno para peticiones especiales, ni para alergias, ni intolerancias. Lo que hay es lo que hay.
Stayed 2 nights in Nov 2023
Response from . on Dec 11, 2023
Estimada María , muchas gracias por su valoración, para nosotros es primordial conocer la opinión de nuestros huéspedes, tomaremos en cuenta todas las observaciones que menciona para seguir mejorando, incluyendo el desayuno de cortesía , que ofrecemos a nuestros huéspedes.saludos.

8/10 Good

Michele

Business traveler
Liked: Staff & service, amenities
The room was quiet,and comfortable. Staff friendly,lots of hot coffee available at breakfast.
Stayed 4 nights in Sep 2023

8/10 Good

Pedro

Stayed 1 night in Sep 2023

10/10 Excellent

Allison

Liked: Amenities
It was exactly as I was expecting. Very clean and the staff were all so accommodating. Would certainly stay again next time I’m in Ferrol.
Stayed 1 night in Sep 2023

10/10 Excellent

Paula, Llandudno Junction

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Good breakfast. Great location.
Stayed 1 night in Jul 2023
Response from HotelReal on Aug 28, 2023
It has been a pleasure to have you here. Thank you very much for your appreciation

10/10 Excellent

Ian

Stayed 1 night in May 2023
Response from hotel real ferrol on Jun 5, 2023
Dear Ian, thank you very much for this great rating, comments like yours encourage us to continue working and putting all our efforts to always achieve excellence, we hope to have your presence again.Best regards.hotel real ferrol team

8/10 Good

EMRAH

Stayed 5 nights in Jan 2023

10/10 Excellent

VERONICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estaba inmaculado de limpio. El checking fue muy facila y amable la atencion asi como la salida
Stayed 1 night in Aug 2021

10/10 Excellent

cookson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good accomodation.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is 1 star hotel with 4 star facilities and 5 stars service. A lovely surprise in the middle of the city. Will definitively go back.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good located and perfeect for short trips to Ferrol. Parking is close to the hotel and you are in the commercial zone.
Stayed 1 night in Aug 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome. Good value.
Great welcome and helpful receptionist. I confirmed that they do have 24 hrs reception which hadn't been clear. Large comfort room. Plenty of places to eat at excellent prices.
Stayed 1 night in Oct 2018
Response from Maria on Nov 3, 2018
Thank you for your opinion. Helps us to improve our work.

10/10 Excellent

Paola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo
Stayed 1 night in May 2024

6/10 Okay

Cristian

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La gente de las habitaciones de al lado hablaba y parecia que no hubiera ni pared. Increiblemente ruidoso. Muy desgastado todo el equipamiento de la habitacion. El suelo crujia cuando caminabas. Necesita una renovacion muy urgentemente Que sea economico no justifica que no puedas tener un buen descanso.
Stayed 1 night in May 2024

8/10 Good

Ariel

10/10 Excellent

Gokcem

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien comunicada y las personas son muy amables.
Stayed 4 nights in Apr 2024

8/10 Good

Fiorella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Carlos

Stayed 1 night in Feb 2024

10/10 Excellent

AITOR

Stayed 1 night in Feb 2024

10/10 Excellent

Megumi, Nagoya

Stayed 1 night in Feb 2024

8/10 Good

sandra anna maria

Traveled with group
Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Han sido dos noches muy buenas, únicamente en una de ellas destacar que se podía escuchar a gente hablando por la noche por lo que la insonorización no es muy buena, pero, lo demás sin ningún problema, el desayuno es buffet, y aunque un poco escaso de comida, la verdad es que es lo justo para emprender el día con energía, no eche en falta nada.

8/10 Good

Oswaldo de Jesús

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Kari

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Marina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Maria

Encargada del hotel una mentirosa te dicen q no tienes la reserva y te niega que hayas estado allí...pesimo a estas alturas en un hotel
Stayed 1 night in Dec 2023
Response from . on Dec 11, 2023
Estimada María , muchas gracias por su reseña, lamentamos mucho su confusión, lamentablemente no podemos asignar habitación si a su hora de llegada no se identifica debidamente, es un requisito indispensable para evitar fraudes, tal y como hablamos por teléfono , le ofrecemos una estancia posterior en días disponibles, siempre que su identificación sea la correcta , saludos.

8/10 Good

Monica

Liked: Property conditions & facilities
Buena relación calidad precio
Stayed 1 night in Oct 2023

6/10 Okay

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service
Siempre que vamos Ferrol dormimos aquí, sin embargo creo que est vez será la última. La ha bajado notablemente. El personal es amable y las instalaciones bastante cómodas pero la limpieza está vez ha dejado mucho que desear (pelos en el baño, cercos negros en el wc, polvo...). Cuando nos duchamos el agua inundaba el baño y los pisos tan ruidosos que parecía que los otros inquilinos estaban en nuestra habitación. Ha sido decepcionante ya que, como digo, hasta ahora considerábamos este sitio como nuestra casa en Ferrol.
Stayed 1 night in Sep 2023

6/10 Okay

Miguel Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bien comunicada, en el centro, muy austera, algo antigua , sin aire acondicionado y ruidosa(si las instalaciones fueran mejores no habría el problema del ruido) una inversión haría a este hotel un referente en Ferrol.
Stayed 1 night in Sep 2023

8/10 Good

Celmart Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Ana Carolina

Traveled with family
Liked: Staff & service
Ouve-se as pessoas a andar no corredor e as camas dos outros quartos a ranger. Camas confortáveis. Apenas disponibilizaram uma toalha de mãos e de banho para duas pessoas. Pequeno almoço com boa relação variedade/preço.
Stayed 1 night in Apr 2023
Response from Real Ferrol Team on Apr 13, 2023
Thank you very much for your comments, and we will take all issues into consideration in order to make your next stay with us as pleasant s possible.The Real Ferrol Hotel Team

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel mal insonorisé
Personnel sympathique mais hôtel très mal insonorisé
Stayed 1 night in Apr 2023
Response from Real Ferrol Team on Apr 13, 2023
Thank you very much for your comments, and we will be looking forward to welcoming you again soon.The Real Ferrol Hotel Team

10/10 Excellent

BLAS JIMENO

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
FANTASTICO
Stayed 1 night in Nov 2021

10/10 Excellent

ana

Stayed 1 night in Oct 2021

6/10 Okay

BARTOLOME

Bueno
Stayed 1 night in Oct 2021

8/10 Good

Esteban Martín

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Juan Carlos Aguado

Traveled with family
Liked: Cleanliness
Disliked: Amenities
No tiene aire acondicionado
Stayed 1 night in Sep 2021

8/10 Good

Ruth Elisabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Víctor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Pili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo hôtel, céntrico y bien de precio !!personal atento
Stayed 1 night in Aug 2021

2/10 Terrible

Alicia Andrés

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lo peor fue que no se podían abrir las ventanas y se pasó mucho calor. Otra habitación que me ofrecieron no tenía dónde colgar ropa. La papelera del baño estaba rota. Lo mejor fue la atención de la chica de recepción y que está céntrico.
Stayed 2 nights in Aug 2021

8/10 Good

Lana

Stayed 1 night in Aug 2021

8/10 Good

Juan José

Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Localización muy buena, muy poca intimidad, por las ventanas.
Stayed 1 night in Aug 2021

10/10 Excellent

REBECA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

2/10 Terrible

GEMMA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malo
Muy basico.
Stayed 1 night in Aug 2021