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Reviews of Dar El Yasmine

3 out of 5
Dar El Yasmine
Talaa Sghira Derb Ahl tadla N°34, Fes

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 4 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sue, Melbourne Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay, ver friendly and helpful staff. Breakfast will keep you going all day! Easy to find and close and safe to walk back to at night.
Stayed 3 nights in Nov 2018

10/10 Excellent

Atsushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel and service is really good. Kind and friendly staff, beautiful accommodation. Breakfast is also amazing.
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveler

Decent Place
Was my first time in Fez. Arrived by train from Marrakesh. My room was decent. Staffs were ok. You can arrange to have someone to meet you at the gate and walk you safely to the riad because there was no way I would be able to find this place on my own. Rooftop sitting area was also ok. Good place to get fresh air. Chatted with other guests. I think it was 10 minutes walk to where all the restaurants are. Staff can also book for you a guide for city tour which I did. Guide met us at the riad and walked us back. Now that I have been to Fez and learned from my experience, If I ever go back to Fez, I will actually find a better riad than this one. Not that it was a bad experience but I just feel there must be one that is way better for slightly more or less money. Just saying.
Stayed 2 nights in May 2016
Response from 6900115 on Oct 26, 2017
Thank you just when you come back to fez find somewhere better than here we are not happy to said that

2/10 Terrible

Carl, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here they put you somewhere else
They use their good reviews from trip advisor to get over booked and then send you some where else the place I got was not good. I could go on and on about everything that was wrong but I am not. The place they put me in was less money too. I booked 2 nights left after the first. But I paid on line through Hotels.com and I have tried cancel the room charges with 6 emails over 4days and no response. the first email was on the first night. I am a gold member too. I have called before to change a reservation and they were great. But dealing with Hotels.com with emails, well non existent...

6/10 Okay

Pedro, Madrid

Liked: Cleanliness, staff & service, room comfort
We were a party of four and booked two rooms. Due to the riad's room availability we were taken to another riad (Dar Tahrya) so we could stay together, which turned out to be better since the later looked nicer and had more light. People were at both riads very friendly and helpful. The rooms were very clean; a minus point was the odour coming out from the pipes of the toilet (a not unusual issue in some old riads in Fes). Putting odorizers and incense just solved the problem partially. The breakfast was simple & OK (with instant coffee but Cafe Clock is located just 20m away from the riad).
Thanks for your feedback and for your lovely words about our place and Staff . the period you booked was a high season and we work with many website of reservation ,we had only one room left when you booked cause we receive a reservation from other website ;that's why we give you the rooms in the other place to be together . waiting to welcome you again in Dar el yasmine . Best wishes

6/10 Okay

valentina, pisa

Liked: Staff & service
Ottima posizione, personale gentile
Situato vicino alla porta blu e ben segnalato, comodo per girare la Medina o raggiungere taxi. Il personale é molto gentile e disponibile. Buona colazione.

8/10 Good

Martin, österreich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gutes altstadthotel
Supernette und hilfsbereite Leute , super lage , super Frühstück

6/10 Okay

Traveller, Vienna

Disliked: Staff & service
Average accommodation, smelly bathrooms
We booked this accommodation due to good reviews on internet, but we found it just ok. The host/manager was not very friendly. The bathroom had an unpleasant smell. When we asked for laundry service, some cloths were returned without cleaning (without any word that not everything have been washed). At least we got partly our money back after pointing that out.
Response from Manager on May 3, 2016
Thanks for taking time to write your feedback ,the room we give you is the best we have ,it's very very comfortable compare to the price you paid .if you were looking for something luxury ,you need to book something else i don't understand what do you mean by the host was not friendly what did you expect we didn't do . About the Laundry you said your clothes wasn't washed all ,so we didn't charge you anything .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
趣あるリアド
フェズのメディナ内で分かりやすい位置にあります。ブルーゲートから徒歩5分程で、2箇所看板もあるので昼間なら自力で辿り着けると思います。 2泊しましたが、スタッフもこちらが必要な事だけ丁寧に対応してくれました。 チェックイン時は日本語が出来るスタッフがいて説明をして貰えました。同系列のリアドと行き来しているようです。 客室も広く、シャワーもちゃんと熱いお湯が出ます。 ただリアドの特徴である吹き抜け構造上、下のレセプションの音が聞こえてしまいます。夜遅くに到着した宿泊客がいたりすると騒がしくなるようです。スタッフの話し声や携帯の着信音なども聞こえてきますので気になる人は耳栓など対策を。 リアド自体はステキな作りで、スタッフの対応、金額、場所は良い方だと思います。
Response from Mhamed on Dec 9, 2015
Thanks again for your choice to our Riad we are always ready to welcome our Guest any time . Our staff ready any time to help you . we will gave a good care to your noticed & suggestions .