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Reviews of Jurerê Beach Village

4 out of 5
Jurerê Beach Village
Al. Cesar Nascimento, 648, Florianópolis, SC

Reviews

8.4

Very Good

Rating 10 - Excellent. 154 out of 330 reviews" "
Rating 8 - Good. 111 out of 330 reviews" "
Rating 6 - Okay. 45 out of 330 reviews" "
Rating 4 - Poor. 12 out of 330 reviews" "
Rating 2 - Terrible. 8 out of 330 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Fernando

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 7 nights in Feb 2024

6/10 Okay

silvia, Miami

Traveled with family
Disliked: Property conditions & facilities
We stayed at the Hotel for 10 nights. Unfortunately, we couldn't sleep. The mattress was so hard that it felt like sleeping on wood.The apartment was also very old with damaged doors and lots of insects.I went to the hotel and talked about the insects and they didn't do anything.It was not a good experience.
Stayed 10 nights in Sep 2023
Response from . on Sep 29, 2023
Dear Silvia, thank you for your review! Your feedback is very important to us that we can improve our services. I hope we have a new a chance to change your bad impression! Mariane Nascimento Silva - Guest Relation - Jurerê Beach Village

10/10 Excellent

Soad

Liked: Cleanliness
Excellent facility with good amenities
Stayed 2 nights in May 2023
Response from Mariane Nascimento Silva Guest Relation - Jurerê B on Jul 4, 2023
Dear guest, Thank you for your review, we really appreciate all your comments. We hope you will visit us again! Best regards, Mariane Nascimento Silva Guest Relation - Jurerê Beach Village

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Juan Pistore Hospitalidade Jurerê Beach Village on Jan 31, 2022
Prezado(a), Agradecemos por ter nos avaliado. Será um prazer recebê-lo(a) novamente em nosso hotel. Permanecemos à disposição. Juan Pistore Hospitalidade Jurerê Beach Village

10/10 Excellent

Alisson P B de

Stayed 13 nights in Nov 2021

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Unhappy Camper
The front desk staff was always very friendly and attentive. However, the service staff was again friendly but very slow and often provided incorrect drink and food orders. Caroline and Kadu favored the children and when adults wanted to play pool or ping pong didn’t regard the fact they were playing and let kids come and grab balls during pool or take up the tables majority of the day. Obviously this lies on the parents too but rarely did I see any of them around.
Stayed 2 nights in Nov 2021
Response from Juan Pistore Hospitalidade Jurerê Beach Village on Jan 4, 2022
Dear Guest, Thank you for your review, we really appreciate all your comments. We will seek improvements in the aforementioned points. We remain at your disposal. Best regards, Juan Pistore Hospitality Jurerê Beach Village

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near the hotspots of Jurere
Very nice hotel. Modern. And a reasonable price. Great. Neighborhood near the Jurere hotspots for hanging out. And right on the beach too.
Stayed 1 night in Apr 2021
Response from Juan Pistore Hospitalidade Jurerê Beach Village on Apr 16, 2021
Dear John, Thank you for evaluating our hotel and sharing your impressions about us. It will be a pleasure to welcome you again, Best regards, Juan Pistore Hospitality Jurerê Beach Village

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom actually stayed at this hotel and she loved it! Room views seem to be all facing the ocean even if partially; so you can sleep at the sound of the waves! Jacuzzi was nice, room very clean and modern. Staff was friendly to my mom and she loved her stay overall! Thank you Team!
Stayed 3 nights in Feb 2021
Response from Juan Pistore - Hospitalidade Jurerê Beach Village on Feb 28, 2021
Dear Guest, Thank you for evaluating our hotel and sharing your mother's impressions about us. It will be a pleasure to welcome her again, we hope you will also come togheter to enjoy our hotel. Best regards, Juan Pistore Hospitalidade Jurerê Beach Village

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place always coming back thank you again best hotel in Jurere
Stayed 6 nights in Feb 2021
Response from Juan Pistore - Hospitalidade Jurerê Beach Village on Feb 28, 2021
Dear Guest, Thank you for evaluating our hotel and sharing your impressions of us. It will be a pleasure to welcome you again. Best regards, Juan Pistore Hospitality Jurerê Beach Village

4/10 Poor

David

Stayed 3 nights in Jan 2021

6/10 Okay

Matthew

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be nice if they tried
This place is a 3 star hotel, place was outdated and pretty dingy. Very strict with bringing visitors.
Stayed 1 night in Jan 2021
Response from Juan Pistore Hospitalidade Jurerê Beach Village on Jan 24, 2021
Dear Matthew, Thank you for evaluating us and sharing the experience of your stay. It will be a pleasure to welcome you in a next opportunity. Best Regards, Juan Pistore Hospitality Jurerê Beach Village

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Yigit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel to stay at!
Amazing hotel amazong service. Loved it!
Stayed 3 nights in Dec 2019
Response from Juan Pistore on Dec 14, 2019
Dear Yigit, Thank you for the review. We appreciate your comments. Best Regards, Juan Pistore Hospitality Jurerê Beach Village

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very friendly service. Access to the beach and a very good breakfast. Only negative point is that there are lots of kids, so maybe not ideal for couples or single people.
Stayed 3 nights in Nov 2019
Response from Juan Pistore on Dec 14, 2019
Dear Gest, Thank you for the review. We aprreciate your comments about the hotel and service. best regards, Juan Pistore Hospitality Jurerê Beach Village

8/10 Good

Brendan

Liked: Staff & service
BM
On the whole it was very good, lovely pool plenty for kids to do. Breakfast very nice, The local area is very good. Lots of restaurants in the area, The room was a bit small, and I got lots of insect bites on my legs from the bed so not so great
Stayed 4 nights in Mar 2019
Response from Sandra Duranti - Gerente de relações com clientes on Mar 22, 2019
Hello Brendan, Thank you for taking the time to comment on your stay at Jurerê Beach Village. It is always very pleasant to receive positive impressions from our guests. Your feedback has been shared with our teams and rest assured that it has been very valuable for us to continue to improve the quality of our services. It will be a pleasure to welcome you on your next visit to Florianopolis! Best regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beach access and few English speakers available or they attempt to translate.
Stayed 3 nights in Jan 2019
Response from Gerente de relações com clientes on Jan 14, 2019
Prezado, Agradecemos por ter compartilhado conosco, sua opinião a nosso respeito e por ter escolhido o Jurerê Beach Village para sua estada em Florianópolis. Esperamos ter o prazer de tê-lo(a) conosco novamente para que possamos apresentar-lhe as melhorias realizadas em nossos serviços. Atenciosamente, Sandra Duranti

8/10 Good

Karl

I enjoyed my time at this hotel. It is in a nice neighborhood and has nice beaches. There is a cool Portuguese fort, that was built in the 1700s that is ~2km away. This resort would be a great place for families to visit and enjoy the beach and the swimming pool.
Stayed 2 nights in Nov 2018
Response from Sandra Duranti - Gerente de relações com clientes on Nov 22, 2018
Dear Sr. Karl, Thank you for taking the time to comment on your stay at Jurerê Beach Village. It is always very pleasant to receive positive impressions from our guests. Your feedback has been shared with our teams and rest assured that your feedback has been very valuable for us to continue to improve the quality of our services. It will be a pleasure to welcome you on your next visit to Florianopolis! Att

4/10 Poor

IAN

Poor quality
Not as good as was expected. We were put in a room with bad smells, mildew on the curtains and old furniture. There was also the presence of workers below taking away the daily peace. We then asked for a change of room and eventually were placed in a better updated room. They want to tag everyone with a pathetic paper arm band that comes off as soon as you clean your hands. The reception admitted there were problems with the sewage system, hence the smell. On the final day the good coffee machine was taken away for another group and we were left with old thermo flasks. The photos explain all, but I would never recommend this place until they get their act together.
Stayed 4 nights in Sep 2018
Response from Sandra Duranti - Gerente de relações com clientes on Oct 3, 2018
Dear Mr., First of all thank you for sharing with us your impressions regarding our services. We work constantly to meet and exceed the expectations of our customers. I feel annoyed, and I apologize for the situations your family experienced during your stay with us. We value our guests very much and all their comments are analyzed and taken into account, since they are the ones that guide us to improve and adapt our products and services. If you can give us the opportunity to change your experience. It would be our pleasure to welcome you back to our hotel! We are always at your disposal. Regards,

8/10 Good

Pablo, Medellín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the beach
The hotel is right on the beach. The rooms are a little old but overall it's nice. The hotel staff is very friendly. They even speak spanish.
Stayed 2 nights in Oct 2017

8/10 Good

Olenka, Lima, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel specially for families
Right in front of Jurere international! Breakfast buffet was nice, the beach very quiet, not too much sand in front but enough space to have a good day

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. Not great.
Good place. Rooms have lots of spare beds. Place is empty out of peak season.

8/10 Good

Gebran

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

jane, minnesota, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
We arrived in the morning & they had a room ready for us, so we got to start our vacation early. The location was amazing! The front desk people were very helpful (they usually had someone that could speak some english). The pool area was beautiful but the water was too cold for us. The beach of course was awesome, along with the services that were provided. We had a great stay!

8/10 Good

chuquerm, Alberta, Canada

Liked: Staff & service, property conditions & facilities
Very nice location and price
Good and affordable option at a very good location. Jurere beach is the most beautiful beach in Florianopolis! Family and kids friendly, warm and calm water.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Worth it
The hotel is old and most of the staff were not helpful. The elevator was broken most of the time. After certain hours, room service only had one or two items on the menu available and it was expensive and very greasy. It was quite expensive considering it was off season.

6/10 Okay

LC

Liked: Staff & service
Great Stay!
My husband and i decided to do a 4 day trip to Florianopolis from SP to visit the south beaches. It was beautiful. The beaches were empty, and it was quiet and relaxing, The hotel had an amazing breakfast, crossiants, meats, cheeses, yogurts, juices, fruits, linguisa, meats, eggs, everything was hot and fresh, and the hotel staff were more than willing to help accomadate every need. Many people at the hotel did not speak english, and my husband is Brazilian, but they went out of their way to help understand me and direct me when I was alone. This was not a 5 star hotel by any means, but it was the best spot for a hotel on the beach. The service at the beach from the hotel is outstanding, and the food is actually good, try the Calamari. You can even walk down the beach to a restaurant for dinner, or into the small town. There is an amazing restaurant in town is is very close to the grocery store and across the street from the pharmacy, it had amazing tasting food, the beans and rice were right on, portions were large, and affordable, but i cannot remember the name. It was not one of the cafe restaurants,I hope you readers find it!

10/10 Excellent

Daniel, Porto Alegre - Rio Grande do Sul, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family and Fun and convinience
Doesn't get much better than this... Right on the beach, restaurants, heated outdoor pools, recreation activities for kids,....

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
stay away
Concierge made horrible blunders.. Ruined experiences

10/10 Excellent

Brad and Norma, Alexandria, VA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families and/or couples
The staff was very friendly and helpful. Very good service on the beach, providing chairs, umbrellas and drinks as needed (put on our tab). Although our checkout was early (11am) the hotel was very helpful and lett us keep our luggage at the hotel, use the pool/beach access and then let us use the showers afterwards before we left to go to the airport to return to the US. We would love to stay their again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

partyfly

Liked: Cleanliness, staff & service, room comfort
Expensive but ok
Good location expensive hotel for the facilities but very firendly staff

8/10 Good

carolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente. Volveria
Stayed 5 nights in Mar 2024
Response from . on Apr 5, 2024
Hola Sra. Carolina, qué tal esta? Gracias por calificar. Nos alegró saber que pasaste unos días excelentes en nuestro hotel. Vuelve a visitarnos cuando puedas.

8/10 Good

MELANIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, personal amable. Lo único es que al lado hay una discoteca y en la noche había mucho ruido por la música lo cual dificultaba el descanso.
Stayed 5 nights in Feb 2024
Response from . on Feb 16, 2024
Estimada Melania, agradecemos por sus comentarios. Estamos muy felices de saber que le encantó nuestro personal del hotel. Nosotros estamos comprometidos en ofrecer a nuestros huéspedes experiencias memorables. Lamentamos el ruido causado por la discoteca. Te esperamos nuevamente para disfrutar de la playa de Jurerê. Mariane Paim N. Silva Guest Relation - Jurerê Beach Village

2/10 Terrible

GUILHERME

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Péssimo
Péssimo o atendimento, o apartamento não era o que foi pago vista parcial para o mar e sim para piscina. Deixaram mais de 5 horas aguardando na recepção.
Stayed 1 night in Jan 2024

10/10 Excellent

Felipe José

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023
Response from . on Feb 20, 2024
Prezado Felipe, obrigado pela sua avaliação. Foi um prazer recebê-lo. Sempre que puder venha nos visitar! Mariane Nascimento Silva Guest Relation - Jurerê Beach Village

2/10 Terrible

NILTON P

Liked: Cleanliness
Disliked: Staff & service
Atendimento péssimo no check-in.
Stayed 1 night in Jan 2024

8/10 Good

RENATA N

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel
Hotel bem localizado e com boa estrutura.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jose M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Execelente Hotel para Famílias
Hotel muito bom, atendimento adequado e ideal para famílias. Os funcionários que atendem na Praia são muito dedicados e atenciosos Talvez a direção do Hotel pudesse começar a avaliar a adoção do Sistema All Inclusive.
Stayed 5 nights in Dec 2023

10/10 Excellent

Ronaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com cara de mini resort, ideal para familias
Hotel é um pouco ultrapassado, com mobiliatrio tipico do final dos anos 90 para 00, mas é perfeito para familias. Tem uma estrutura razoavel, com um atendimento acima da media para a ilha. è pé na areia, com transição facil e proximas entre piscina e praia. A praia de Jurerê é propicia para a familia pois as aguas são calmas então é possivel monitorar as crianças com facilidade. Se conseguires um quarto como o nosso de frente para o mar, consegues dormir sem nehum barulho apenas com o som do mar calmo batendo na areia.
Stayed 2 nights in Dec 2023

10/10 Excellent

Letícia

Stayed 2 nights in Nov 2023

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo beneficio
Foi uma agradável surpresa. Hotel pé na areia. Apartamento super confortável e limpo. Perto de vários restaurantes. Dentro, tinha muitas comodidades. Nao esperava encontar um hotel tao bom! Super indico!
Stayed 2 nights in Dec 2023
Response from . on Feb 16, 2024
Prezada Bianca, obrigado por nos avaliar! Sua experiência positiva em nosso hotel nos deixa muito felizes. Trabalhamos diariamente com o intuito de que os hóspedes tenham uma ótima hospedagem! Aguardamos você novamente! E não esqueça, no Beach Village são férias todos os dias! Mariane Nascimento Silva Guest Relation - Jurerê Beach Village

6/10 Okay

MARCIA

Traveled with group
Liked: Room comfort
ja foi melhor
RAzoavel... ja fiquei la outras vezes e notei uma queda na qualidade e variedade do cafe da manha, limpeza do quarto sempre a tarde, comprometendo o descanso depois do almoço. Poucas opçoes no restaurante para almoço e jantar e comida que pedi nao estava boa. Pedi uma canja no jantar, demorou quase uma hora para servir, veio com mais arroz do que qualquer outro alimento e ainda o arroz estava duro.
Stayed 7 nights in Nov 2023
Response from . on Feb 16, 2024
Querida Marcia, obrigado por sua avalição! Seu feedback é muito importante para que possamos estar sempre melhorando nossos serviços. Passarei os pontos citados para o nosso restaurante. Te aguardamos nas suas próximas férias! Mariane Nascimento Silva Guest Relation - Jurerê Beach Village

10/10 Excellent

Andre Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente com crianças
Excelente hotel para ir com crianças. Muitas atividades e recreadores.
Stayed 3 nights in Dec 2023
Response from . on Feb 16, 2024
Olá Andre, obrigado por compartilhar sua experiência conosco! Ficamos felizes em saber que nosso setor de recreação te encantou. Venha nos visitar novamente! Mariane Nascimento Silva Guest Relation - Jurerê Beach Village

10/10 Excellent

Patrícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pé na areia
Sensacional o atendimento desde da recepção, restaurante, limpeza e atendimento da praia. Quarto confortável, dispõem de serviço de praia gratuito com cadeiras e toalhas. Piscinas super limpas, café da manhã muito bom e restaurante com ótimo cardápio! Super indico.
Stayed 3 nights in Dec 2023
Response from . on Feb 16, 2024
Olá Patricia, tudo bem? Obrigado por nos avaliar! Sua experiência positiva em nosso hotel nos deixa muito felizes. Trabalhamos diariamente com o intuito de que os hóspedes tenham uma ótima hospedagem! Aguardamos você novamente! E não esqueça, no Beach Village são férias todos os dias! Mariane Nascimento Silva Guest Relation - Jurerê Beach Village

10/10 Excellent

Yure

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem com criança
Excelente estadia em Jurere. Ótima opção para crianças, aproveitamos bastante o play com brinquedo e a piscina aquecida. As banheiras de hidromassagem também são ótimas. Acesso muito próximo da praia. Gostamos bastante das instalações também. O estacionamento apesar de ser terceirizado, pago, tinha um serviço bem rápido e prático.
Stayed 4 nights in Nov 2023
Response from . on Feb 16, 2024
Prezado Yure, obrigado por nos avaliar! Sua experiência positiva em nosso hotel nos deixa muito felizes. Venha se hospedar novamente conosco! Te aguardamos. Mariane Nascimento Silva Guest Relation - Jurerê Beach Village

10/10 Excellent

GISELLE

Stayed 1 night in Nov 2023

10/10 Excellent

Priscila

Stayed 6 nights in Nov 2023

10/10 Excellent

Sara Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom! Cafe da manhã excelente. O que deixou a desejar foi a limpeza do apartamento e muito pernilongo. Tirando isso tudo perfeito.
Stayed 4 nights in Nov 2023
Response from . on Feb 16, 2024
Prezada Sara, obrigado pela sua avaliação. Foi um prazer recebê-la. Sempre que puder venha nos visitar! Mariane Nascimento Silva Guest Relation - Jurerê Beach Village

10/10 Excellent

DANILO

Stayed 3 nights in Nov 2023

10/10 Excellent

JORGE MARIO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómodo y completo
El Hotel es muy cómodo y con acceso a la playa, ideal para descanso o vacaciones. Muy recomendado. Las habitaciones un poco pequeñas pero no están mal. Lo.unico a considerar es el acceso y salida de la isla, lastimosamente nos tocó congestión vehicular tanto para entrar como para salir de la Isla, pero fuera de esto, es un lugar maravilloso.
Stayed 2 nights in Nov 2023
Response from . on Feb 16, 2024
Estimado Jorge, gracias por compartir tu experiencia con nosotros! Saber que nuestra ubicación les encantó nos hace muy felices. Nuestra prioridad es que siempre tenga una excelente estadía. Esperamos que vuelvas de nuevo. Mariane Nascimento Silva Guest Relation - Jurerê Beach Village