Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bridgeport, WV

Nice stay in Fort Wayne

Posted Jan 5, 2015
Pros: Rooms were clean, staff efficient, and it was right next to the interstate.
Cons: Hilton Garden Inns need to improve it's web communications so that these discrepancies with prices don't occur.
Location: near Lutheran's Health Campus, shopping, and dining.
The hotel was fine. The only problem was that the Expedia ad said free breakfast and there was a fairly hefty charge for breakfast. It was cheaper to go to one of the many restaurants across the street. It would have been cheaper to stay at any of the several hotels that are nearly the same quality as Hilton Garden Inn where breakfast was indeed included. I realize it's just a couple of dollars, but this is not what we paid for. I pointed out the breakfast discrepancy to a desk person who showed me it does indeed say free breakfast, but also that there's a charge way down in the fine print. When making a reservation from a car while traveling, who reads the fine print? They offered us free breakfast, but by then, we had already eaten across the street.
1 out of 5
by A verified travelerfrom m

Hot water was cold in shower.

Posted Dec 29, 2014
No hot water in shower. Bad room. Satisfaction guaranteed? What a joke.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

Posted Dec 26, 2014
Pros: Staff was great and the room very pleasant; wifi free
Location: Restaurants and grocery store nearby and the freeway easily accessible
We have stayed at other Garden Inn hotels in other regions of the country and found this hotel to be equally pleasant. The staff was very friendly and accommodating.the hotel was clean and nice amenities were available. We would definitely recommend this hotel to others.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Good location. Not well built. Some noise issues.

Posted Nov 14, 2014
Fair price - haven't stayed at HGI for some time but wasn't overly impressed.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 18, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 15, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveler

vacation stay in fort Wayne

Posted Sep 6, 2014 on Hotels.com
The stay was great, the room was clean and good size ,the location was close to shopping and restaurants.Will stay here again if i get in the area again.
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Sep 5, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by Bobfrom Danville

Posted Aug 13, 2014 on Hotels.com
Outstanding. Very comfortable and ladies at front desk very nice.
5 out of 5
Recommended
for Business Travelers
by Joe DeAngelofrom Pittsburgh, PA

Fort Wayne visit

Posted Aug 8, 2014 on Hotels.com
Great stay with very good breakfast and wonderful staff!