Outdoor pool

Reviews of Courtyard by Marriott Shunde Longjiang

4 out of 5
Courtyard by Marriott Shunde Longjiang
11 Wenhua Road, Longjiang Town, Shunde District, Foshan, Guangdong

Reviews

9.0

Wonderful

Rating 10 - Excellent. 33 out of 53 reviews" "
Rating 8 - Good. 16 out of 53 reviews" "
Rating 6 - Okay. 2 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

m

Business traveler
Disliked: Cleanliness, property conditions & facilities
Never Again
The hotel no longer has a bar and the business lounge was very poor and very smelly.
Stayed 3 nights in Oct 2023

8/10 Good

Daren

Stayed 1 night in Apr 2023
Response from Cecia Zhang on Apr 26, 2023
Dear Daren, thanks for choosing Courtyard by Marriott Shunde Longjiang. We are very glad you had a good time in our hotel. Wish to see you next time.

10/10 Excellent

Wah Annie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very nice and clean!
Stayed 1 night in Sep 2020

10/10 Excellent

Mattias

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Nicole Li on Dec 4, 2019
Dear Guest, I am glad you enjoyed your stay with us and that the facilities and services met your expectations. We appreciate the time you spent to share your experience with us. Happy exploring!

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A connecting room were given and end up the next room is so noisy that we can hear them clearly. Changed to another room, but at lower level which is even noisier. Then changed to another room which is better.
Stayed 1 night in Nov 2019
Response from Nicole Li on Dec 2, 2019
Dear guest, Thank you for staying with us and rating us. We appreciate you bringing the noisy problem to our attention.We do sincerely apologize for having failed to provide you a flawless stay. I already passed your comments to our front desk team to improve the room arrangement. We hope you choose to stay with us whenever your travels bring you back to Shunde!

8/10 Good

Alex, Hong Kong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is ok, except breakfast is so & so, the coffee is the worst, taste like water.
Stayed 1 night in Oct 2019
Response from Nicole Li on Oct 9, 2019
Dear guest, we appreciate you taking time to share with us your experience. It was great to read that your stay was an overall OK. But I also noticed that our breakfast didn't meet your expectation – my apologies for this. I will passed your feedback to our restaurant manager to improve. Again, thank you very much for your feedback and I hope to see you back in the future.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean, modern and good value. Close to local mall with cinema and mcds. Breakfast is amazing. English TV Chanel's are almost zero and gym is not up to par. But still my choice if hotel when in Foshan.
Stayed 1 night in Sep 2019
Response from Cecia on Sep 17, 2019
Dear guest, thank you so much for your review and sharing your experience with us. We are sorry our English TV Channel and gym did not meet your expectation. We will report this to related department for further investigation, as we would appreciate the chance to prevent similar situation from occurring. We will try to add more English TV Channel. We are looking forward to welcoming you back to Courtyard by Marriott Shunde Longjiang!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Cecia Zhang on May 3, 2019
Dear Anonymous, Welcome back! Thank you for sharing your experience at Courtyard by Marriott Shunde Longjiang. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Cecia Zhang on Apr 24, 2019
Dear Simon, thank you for sharing your experience at Courtyard by Marriott Shunde Longjiang. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Cecia Zhang.

10/10 Excellent

Bedrock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service and staff and a very comfortable hotel and experience. If you need any assistance please look for Ken He as he is the most helpful hotel staff I have come across in any hotel.
Stayed 3 nights in Nov 2018
Response from Sandy on Dec 12, 2018
Thank you so much. Appricate for your review. We lookforward to meeting you next time.

10/10 Excellent

Firefly, Shunde foshan China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helped me upgrade to the executive suite from executive room which I felt was too small, once upgraded it was very comfortable
Stayed 1 night in Nov 2018
Response from Sandy on Nov 28, 2018
Dear guest, thanks so much for you trust and support. We're lookingforward to meeting you next time. Have a good day.

10/10 Excellent

ALEXANDER

Very nice hotel , very clean , good location , the staff is very good all can speak english very well .
Stayed 1 night in Nov 2018
Response from sandy on Nov 26, 2018
Dear guest, thank you so much. You're so kind and we will keep our advantage and lookforward to see you next time.

10/10 Excellent

Calsen, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 3 nights in Nov 2018
Response from sandy on Nov 19, 2018
Thanks so much for your comment. We appreciate your troust and look forward to serve for you next time.

8/10 Good

Azim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Sandy on Oct 18, 2018
Thank you so much for your choose our hotel. We lookforward to seeing you next time.

10/10 Excellent

Prince Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
It was amazing. Got a free upgrade
Stayed 1 night in Oct 2018
Response from Sandy Liu on Oct 15, 2018
Thanks so much to stay with us. We lookforward to seeing you next time. Wish you have a good day.

8/10 Good

Gary, Adelaide Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in town Come here iften for business. This hotel is a haven
Stayed 1 night in Aug 2018
Response from Sandy on Aug 13, 2018
Greeting from Courtyard by Marriott Shunde Longjiang! Thank you for choosing our hotel and hope to see you next time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from Louis Tan on May 29, 2018
Greeting from Courtyard by Marriott Shunde Longjiang! Hope you have a nice stay in our hotel, and see you next time!

10/10 Excellent

SABEDIN, VICTORIA, BC, CANADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff very friendly and helpful.
Very friendly and helpful staff. Very clean room and safe. Breakfast very good. Transportation very easy.
Stayed 5 nights in Apr 2018
Response from Louis on Apr 27, 2018
Greeting from Courtyard by Marriott Shunde Longjiang! Thank you for your choosing our hotel, and hope to see you next time. Louis Tan - online travel agents manager

10/10 Excellent

Han, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful Staff
Special thanks to Chief Concierge and Customer Services Manager. Both attended to my personal request -- and follow up to make sure I am satisfied
Stayed 5 nights in Mar 2018
Response from sandy on Apr 11, 2018
Thank you so much. Wish you a nice life.

10/10 Excellent

MIN JEONG

Stayed 1 night in Nov 2023

10/10 Excellent

ICHUN

Stayed 1 night in Apr 2023
Response from Cecia Zhang on Apr 28, 2023
Dear ICHUN, thanks for choosing Courtyard by Marriott Shunde Longjiang. We are very glad to hear that you had a wonderful time in our hotel. Hope to see you again.

8/10 Good

Yin ping

Stayed 1 night in Nov 2021

8/10 Good

Yin ping

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

MARIA JESUS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2019

8/10 Good

KIT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

WOO SUK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新建,價錢合理。交通方便,永東旅遊專車可以到達門口;由順德港轉車到酒店也可。早餐不錯,附近也可以找到用膳的餐館。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최상의 호텔을 아주 저렴하게 묵었습니다.
Stayed 1 night in Jun 2019
Response from Nicole on Nov 29, 2019
Thank you for staying with us and sharing your experience on social media. We were pleased to note that your stay was an enjoyable and comfortable one and we look forward to welcoming you back again soon.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適 便捷 鄰近購物、餐廳 步行就可到
飯店服務很好,附近食衣住行育樂一應俱全,唯獨飯店早餐西式選擇較少,大多是中式
Stayed 5 nights in Nov 2019
Response from Nicole on Nov 27, 2019
Thank you for staying with us and sharing a review. We hope to see you back in the future.

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019
Response from Nicole Li on Oct 29, 2019
Thank you for staying with us and sharing a review. We hope to see you back in the future.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
廁所有幾隻仍在爬行的小蟲(衣娥) 去泳池要用泳帽,進入時,職員叫我們登記房號,但又不問、不提供儲物櫃鎖匙,並說0k可入。入內後,儲物櫃不能用,其他泳客説要在前台取,我們又走出去,給了一個細櫃鎖匙,我們不知,因一家人,以為是大櫃可共用,點知是細櫃,職員也冇説一聲。
Stayed 2 nights in Aug 2019
Response from Cecia on Sep 3, 2019
尊敬的客人,感谢您入住顺德联塑万怡酒店并分享您的入住体验。对于入住期间给您带来游泳体验上的欠佳,酒店在这里致以诚挚的歉意。您的关于厕所卫生以及员工服务需要改善的宝贵意见,我们已经传达给酒店管理层。我们非常重视您的意见,并将加强泳池卫生管理,加强员工服务培训,希望能够在您下次入住时为您提供更优质的入住体验。为了保障泳池的水质给客人创建良好的游泳环境,酒店的泳池都是需要佩戴泳帽的,给您带来不便敬请谅解。再次感谢您与我们分享,诚挚期待能够与您和家人、朋友再次相见,一同体验我们为宾客所作出的改善,享受万怡酒店清新怡人的服务体验。

8/10 Good

MEI-LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我們是第二次入住、很乾淨、服務人員素質還不錯、建議天氣熱時、客人如在辦理手續、可以先請客人喝迎賓飲料、會更感覺貼心
Stayed 3 nights in Aug 2019
Response from Cecia on Aug 27, 2019
尊敬的宾客,联塑万怡酒店给予您最真诚的问候!感谢您对我们的点评与分享。请允许我对于您选择联塑万怡酒店致以最真诚的感谢。为客人提供优质的服务体验是我们的使命,感谢您对酒店服务提出的宝贵意见,我们已将其反馈给酒店管理层。我们会不断努力,为每一位联塑万怡酒店的客人提供无与伦比的舒适体验。我们高兴地欢迎您在不久的将来再次光临我们酒店,享受万怡酒店清新怡人的服务体验。

10/10 Excellent

yuk ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Cecia Zhang on Aug 13, 2019
尊敬的宾客,联塑万怡酒店给予您最真诚的问候!感谢您对我们的点评与分享。请允许我对于您选择联塑万怡酒店致以最真诚的感谢。为客人提供优质的服务体验是我们的使命,我们十分欣喜地得知您在我们酒店入住愉快。我们会不断努力,为每一位联塑万怡酒店的客人提供无与伦比的舒适体验。我们高兴地欢迎您在不久的将来再次光临我们酒店,享受万怡酒店清新怡人的服务体验。

8/10 Good

Yim Mui doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店員工友善、服務質素高、房間整潔舒適。
Stayed 1 night in Jun 2019
Response from Cecia on Jun 20, 2019
尊敬的宾客,联塑万怡酒店给予您最真诚的问候!感谢您对我们的点评与分享。请允许我对于您选择联塑万怡酒店致以最真诚的感谢。为客人提供优质的服务体验是我们的使命,我们十分欣喜地得知您在我们酒店入住愉快。我们会不断努力,为每一位联塑万怡酒店的客人提供无与伦比的舒适体验。我们高兴地欢迎您在不久的将来再次光临我们酒店,享受万怡酒店清新怡人的服务体验。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Cecia Zhang on Jun 13, 2019
尊敬的宾客,联塑万怡酒店给予您最真诚的问候!感谢您对我们的点评与分享。请允许我对于您选择联塑万怡酒店致以最真诚的感谢。为客人提供优质的服务体验是我们的使命,我们十分欣喜地得知您在我们酒店入住愉快。我们会不断努力,为每一位联塑万怡酒店的客人提供无与伦比的舒适体验。我们高兴地欢迎您在不久的将来再次光临我们酒店,享受万怡酒店清新怡人的服务体验。

8/10 Good

Siu Chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客房,保安,早餐,整體是良好。唯獨check in時服務人員的態度及禮貌有待改善,提供了網上預訂的編號仍花了很長時間才尋到訂房,我們在1458到達,比服務承諾的1500只是早了2分鐘,但表示因爲房間未清理好要等之後才有房,我們拒絶等之後再安排,服務員黑面以對,在交付800元按金時,手數幾次,放入機幾次,再手數幾次,再在客人面前逐張數一次. 雖然最後是安排了較高樓層的客房,但整個check in過程與其他地方可以經驗的marriott有分別。
Stayed 3 nights in Apr 2019
Response from Cecia Zhang on Jun 13, 2019
您好,Siu Chuan。感谢您入住顺德联塑万怡酒店并分享您的入住体验。对于入住期间给您带来check in 体验上的欠佳,酒店在这里致以诚挚的歉意。非常感谢您对酒店运营工作的支持,非常感谢您对酒店服务提出的宝贵意见,我们将加强员工服务的培训,希望能够在您下次入住时为您提供更优质的入住体验。再次感谢您与我们分享,诚挚期待能够与您和家人、朋友再次相见,一同体验我们为宾客所作出的改善,享受万怡酒店清新怡人的服务体验。

10/10 Excellent

Verified traveler

Liked: Staff & service
房間清潔,住双床房正。員工工作效率快及有礼。酒店早餐豐富及周邊多食選擇。見泳池只有ㄧ人但員工仍勤力清潔。正
Stayed 1 night in Apr 2019
Response from Cecia on May 5, 2019
您好,Anonymous,感谢您对顺德联塑万怡酒店一如既往的支持。非常感谢您对酒店员工服务的认可和理解,我们将带着您的鼓励努力提供更好的服务体验,期待与您的每一次相遇。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
下次会再入住順德联塑萬怡酒店
酒店乾淨,位置好,周邊有大型商場,食肆林立。房價不貴,又是旅遊巴士上下客點。下次到順德会入再住
Stayed 1 night in Apr 2019
Response from Cecia Zhang on Jun 13, 2019
尊敬的宾客,联塑万怡酒店给予您最真诚的问候!感谢您对我们的点评与分享。请允许我对于您选择联塑万怡酒店致以最真诚的感谢。为客人提供优质的服务体验是我们的使命,我们十分欣喜地得知您在我们酒店入住愉快。我们会不断努力,为每一位联塑万怡酒店的客人提供无与伦比的舒适体验。我们高兴地欢迎您在不久的将来再次光临我们酒店,享受万怡酒店清新怡人的服务体验。

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room and customer services is very good. Some interesting thing is they sent robot to room for refill shampoo very high tech. The location is very good convenient for shopping, eating and massage. Next time I will stay at this hotel again. Price is reasonable but the buffet price is little high. JW marriott maintain the high standard. Next time will try their dinner buffet, if hotel guests have speical discount on the meals will be better. Nearby sighseeing points are not enough, recommend hotel provide tour guide services for tourists. Ferry free shuttle bus pick up point just at the entrace of the hotel easy for travllers who take the ferry back to Hong Kong. But the pick up time is too early 2 hours prior the ship departure time. If late check out can apply it will more convenient to the hotel guests. The nearby shopping mall closed at 10:00 pm reasonable time for shoppoing and eating. Nearby massage is good comfortable and price is reasonsable. It is good way to spend 2 hours for relaxation and the environment is clean and safe. Hotel rooms have smoking and non-smoking. For non-smoking guests must request the non-smoking room because smoking room have serious smoke taste inside the room. Not yet try the swimming pool, next time be need to try. Overall is good for the hotel.
Stayed 1 night in Apr 2019
Response from Cecia Zhang on Jun 13, 2019
Dear May,Thank you for sharing your experience at Courtyard by Marriott Shunde Longjiang. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. It's our great honor that you are satisfied with our robot,customer service and environment. Thanks for your valuable advice of shuttle bus. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. About the late check out,you can late check out at 14:00 when our hotel occupancy is not very high,you need to tell our front desk colleagues in advance. If you need some tourist advice,our concierge colleagues would be very glad to help you guide your trip.Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

10/10 Excellent

KA MAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
帶小孩入住要留意做防蚊措施
所有都很好,唯一缺點是房間有蚊,咬了小孩十幾次。但酒店服務很好,漏了手機,打到酒店就幫我找到了,歸還給我們。員工很誠實。
Stayed 1 night in Apr 2019
Response from Cecia Zhang on May 5, 2019
Dear Mr/Ms Ka, 感谢您选择联塑万怡酒店并分享您的入住体验。感谢您对酒店员工的认可与支持。对于入住期间给您带来房间体验上的欠佳,酒店在这里致以诚挚的歉意。酒店提供蚊香液可做驱蚊使用,您在入住时有任何需求都可以拨打0联系酒店为您服务中心,我们将竭诚为您服务。期待与您的下一次相遇能给您更完美的入住体验。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Cecia Zhang on Apr 4, 2019
Dear Anonymous,Warm greeting from courtyard by Marriott shunde longjiang. Thanks for your kind support.Enjoy the nice day !

10/10 Excellent

Chih Neng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨舒適的酒店
Stayed 2 nights in Mar 2019
Response from Sandy Liu on Mar 27, 2019
尊敬的客人,感谢您入住顺德联塑万怡酒店并分享您的入住体验,很高兴能够让您在此度过一段舒心愉快的时光。诚挚期待能够与您和家人、朋友再次相见,享受万怡酒店清新怡人的服务体验。

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Sandy Liu on Mar 20, 2019
尊敬的客人,感谢您入住顺德联塑万怡酒店并分享您的入住体验,很高兴能够让您在此度过一段舒心愉快的时光。感谢您的信任与支持,诚挚期待能够与您和家人、朋友再次相见,享受万怡酒店清新怡人的服务体验。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適&新しい
すごくよかった!全体的快適&新しい。
Stayed 1 night in Nov 2018
Response from Sandy on Dec 3, 2018
Thank you so much. Lookforward to meeting you next time.有り難く存じます。

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from sandy on Nov 17, 2018
Dear guest,thanks for your supporting. We're looking forward to serving for you next time. Have a nice day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的酒店
不錯的酒店,市中心,附近100米內吃喝玩樂都有。早餐也什麼都有,很豐富。價錢合理。職員友善。很好的經歷。
Stayed 2 nights in Oct 2018
Response from Sandy Liu on Oct 25, 2018
尊敬的客人,感谢您入住顺德联塑万怡酒店并分享您的入住体验,很高兴能够让您在此度过一段舒心愉快的时光。诚挚期待能够与您和家人、朋友再次相见,享受万怡酒店清新怡人的服务体验。

10/10 Excellent

Mao Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to stay!
Stayed 1 night in Aug 2018
Response from Sandy on Aug 13, 2018
Greeting from Courtyard by Marriott Shunde Longjiang! Thank you for choosing our hotel and hope to see you next time.

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Louis Tan on Jul 30, 2018
Thank you for your stay with us.