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Hotel Excelsior

3.0 star property
Comfortable hotel near Skyline Plaza

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Excelsior

Reception
Quadruple Room | Minibar, in-room safe, desk, soundproofing
Exterior
Shower, hair dryer, towels
Minibar, in-room safe, desk, soundproofing
Reviews
7.6

Good

Popular amenities

  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Mannheimer Str. 7-9D, Frankfurt, HE, 60329
  • Popular LocationSkyline Plaza14 min walk
  • Popular LocationFrankfurt Christmas Market17 min walk
  • Popular LocationFesthalle Frankfurt18 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)16 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

The rooms are very small no dresser or counter space only 3 single beds and a glass top table next to bed. No mini bar ...
Melissa
Mar 28, 2022
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Room options

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

7.8/10 Good

Highlights

Yard
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Minibar
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

7.7/10 Good

Highlights

Yard
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Minibar
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room

Minibar, in-room safe, desk, soundproofing

Business Double Room

7.5/10 Good

Highlights

Yard
Soundproofed
Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Desk
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room/ Twin Room - incl. drinks from the Minibar

Minibar, in-room safe, desk, soundproofing

Business Double Room/ Twin Room - incl. drinks from the Minibar

Highlights

Soundproofed
Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Desk
In-room safe
  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

7.4/10 Good

Highlights

Yard
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Minibar
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Single Room

Business Single Room | Minibar, in-room safe, desk, soundproofing

Business Single Room

8.3/10 Very Good

Highlights

Yard
Soundproofed
Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Desk
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room/ Twin Room - incl. drinks from Minibar

Minibar, in-room safe, desk, soundproofing

Standard Double Room/ Twin Room - incl. drinks from Minibar

Highlights

Soundproofed
Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Desk
In-room safe
  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, soundproofing

Quadruple Room

7.6/10 Good

Highlights

Yard
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Minibar
  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

8.6/10 Excellent

Highlights

Yard
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Minibar
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Business Twin Room

Business Twin Room | Minibar, in-room safe, desk, soundproofing

Business Twin Room

8/10 Very Good

Highlights

Yard
Soundproofed
Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Desk
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Frankfurt

Hotel Excelsior is located in Innenstadt 1, a neighborhood in Frankfurt, and is near a metro station. Festhalle Frankfurt and Alte Oper are cultural highlights, and travelers looking to shop may want to visit Skyline Plaza and Frankfurt Christmas Market. Senckenberg Museum and Palmengarten are also worth visiting.
Visit our Frankfurt travel guideOpens in a new window

What's nearby

  • Skyline Plaza - 14 min walk
  • Frankfurt Christmas Market - 17 min walk
  • Römerberg - 18 min walk
  • Festhalle Frankfurt - 18 min walk
  • MyZeil - 4 min drive

Getting around

  • Central Station South Side Tram Stop - 1 min walk
  • Frankfurt Central Station (tief) - 3 min walk
  • Frankfurt Airport (FRA) - 17 min drive

Restaurants

  • ‪Le Crobag - ‬3 min walk
  • ‪Asia Gourmet - ‬3 min walk
  • ‪Frankfurter Markthalle - ‬4 min walk
  • ‪Coffee Fellows - ‬4 min walk
  • ‪O'Reilly's - ‬2 min walk

About this property

Hotel Excelsior

Hotel near Deutsche Bank Park
Close to Skyline Plaza and Main Tower, Hotel Excelsior provides dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • Free newspapers, an elevator, and smoke-free premises
  • A 24-hour front desk, coffee/tea in the lobby, and tour/ticket assistance
Room features
All 197 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Daily housekeeping and desks

Languages

Croatian, English, French, German, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 5:00 AM to 11:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Goethe Bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Pay movies
  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from January 31 2023 to December 31 2023 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.00 per person
  • Self parking fee: EUR 20 per night
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3 stars.

Property is also known as

Excelsior Frankfurt
Excelsior Hotel Frankfurt
Hotel Excelsior Central Station Frankfurt
Hotel Excelsior Central Station
Excelsior Central Station Frankfurt
Excelsior Central Station
Hotel Hotel Excelsior - Central Station Frankfurt
Frankfurt Hotel Excelsior - Central Station Hotel
Hotel Hotel Excelsior - Central Station
Hotel Excelsior - Central Station Frankfurt
Excelsior Hotel
Hotel Excelsior
Excelsior Central Frankfurt
Hotel Excelsior Hotel
Hotel Excelsior Frankfurt
Hotel Excelsior Hotel Frankfurt
Hotel Excelsior Central Station

Frequently asked questions

Is Hotel Excelsior pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Excelsior?

Self parking is available for EUR 20 per night. Limited spots are available.

What time is check-in at Hotel Excelsior?

Check-in start time: 1:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Excelsior?

Check-out is at noon. Late check-out is available for EUR 40 (subject to availability).

Where is Hotel Excelsior located?

Located in Innenstadt 1, this hotel is within a 15-minute walk of Financial District, Skyline Plaza, and Frankfurt Trade Fair. Main Tower and Frankfurt Christmas Market are also within 1 mi (2 km). Central Station South Side Tram Stop is only a 2-minute walk and Hauptbahnhof-Pforzheimer Straße Tram Stop is 2 minutes.

Reviews

7.6

Good

Rating 10 - Excellent. 212 out of 1000 reviews" "
Rating 8 - Good. 447 out of 1000 reviews" "
Rating 6 - Okay. 225 out of 1000 reviews" "
Rating 4 - Poor. 68 out of 1000 reviews" "
Rating 2 - Terrible. 48 out of 1000 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2022

6/10 Okay

Sue

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Convenient but does not feel safe
While it is just right opposite the train station, the area is quite a slum.
Stayed 3 nights in Jun 2022

4/10 Poor

Melissa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The rooms are very small no dresser or counter space only 3 single beds and a glass top table next to bed. No mini bar which is why i booked the hotel specifically. it was clean but is well in need of a renovation.
Stayed 6 nights in Mar 2022

4/10 Poor

Khaled

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Staff are sooo racist
Stayed 1 night in Feb 2022

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Close to main station, clean and comfortable place. Nothing to complain
Stayed 1 night in Dec 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near station
Booked Excelsior but check in was next door at Metropol where I stayed. Decent hotel - quiet room, good sheets & towels. Excellent toiletries. Very close to station.
Stayed 1 night in Dec 2021

10/10 Excellent

Alex

Stayed 1 night in Sep 2021

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Near the main train station. Pleasant staff. Very clean.
Stayed 1 night in Aug 2021

10/10 Excellent

Warren

Traveled with group
Liked: Staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Hans-Henning

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Regular guest
Whenever I arrive in Frankfurt, I use this hotel, as it is very close to the Frankfurt main station and has everything I need for a brief stay. The rooms have been refurbished, and the amenities are excellent. Minibar is free, coffee and cake in the lobby available, and the breakfast is just excellent. Unfortunately they closed the business center, which was always a convenient working space.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Room didn’t look at all like the one pictured.....
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
small room was given as if it was converted from a depot
Stayed 1 night in Jan 2020

8/10 Good

A.H., Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Very near to main train station. Only one night stay. Like their free mini bar even though jus two water two juices two cokes. Breakfast is considered not bad for a 3 star hotel. To keep luggage you keep in a room below the recep at your own risk. I would advise you to bring a lock to secure to some permanent racks there.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Taken advantage of
I made a hotel change via hotels.com to change from 1 adult to 2 adults and sent the hotel an email, I received confirmation from hotels.com that the change was made and there was no additional price change, when I got to the hotel they had no knowledge of this change and said even if he did I did not change the room category and therefore I had to pay 30 Euros extra per night, because the room they had booked me in only had a single bed! I found this highly unfair is specially since when I booked it via hotels.com it was the same price for 1 or 2 adults. If I did not pay the euros they were not giving me a room, couldn’t cancel as hotels.com was in refundable, so I had no choice but to pay.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay
Receptionist are rude. The double bed with squeaking sound. Light and one of the wall socket is out of order.
Stayed 3 nights in Dec 2019

10/10 Excellent

Dott, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A big plus was that the hotel is right next to the Hauptbahnhof. It was clean, the breakfast buffet was decent and priced well, and the minibar items were included! Beer, soda, water and juice! Will make sure I stay here every time I go to Frankfurt.
Stayed 1 night in Dec 2019

8/10 Good

Zulkarnain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
Definitely not what I expected, but it was convenient being located directly across the street from the main train station in Frankfurt. Breakfast was okay. Would I stay there again, probably not. Was it cheap and a bed ti sleep in, yes. Word of wisdom-dont pay for early check-in. We did and the room was small and dank. When I asked to change rooms, staff was very short with me and acted like I was an ungrateful, spoiled American.
Stayed 6 nights in Dec 2019

6/10 Okay

Seeni

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The water stagnant in bathtap during shower
Stayed 1 night in Dec 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good budget hotel.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just next to Frankfurt Main Train station approx 20meter. Nice and cozy hotel
Stayed 1 night in Dec 2019

6/10 Okay

MohamedAbbas, Cairo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location friendly staff but the lady at the reception with check in wasn’t nice or cooperative and needed to be more helpful I hope the management take care of this as I stayed several times before and this could affect the hotel reputation
Stayed 3 nights in Dec 2019