Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from brazil

just okay

Posted Aug 13, 2014
Pros: i like the flowers
Cons: staff and room accommodation
Location: perfect location
It was not that remarkable .its a cold hotel. dont have more to say .
5 out of 5
for Everyone
by A verified traveler from Canada

Really enjoyed our stay at the Steigenberger.

Posted Aug 8, 2014
Pros: Took you back to how people were taken care of years ago instead of just a hotel room.
Cons: Everything was excellent.
Location: Lots of shops, museums, rivertrips, etc. all within walking distance.
Excellent hotel and the staff were really friendly. Situated centrally to everything in the city and the riverwalks. Definitely stay there again if visiting Frankfurt.
5 out of 5
for Everyone
by A verified traveler

Nice location

Posted Jul 13, 2014
Nice hotel , good location to everywhere. When you use minibar, they are not puttin same items on minibar again. You need to tell them.
5 out of 5
for Everyone
by A verified traveler

very nice hotel in downtown Frankfurt

Posted Jul 9, 2014
Pros: such comfortable rooms!
We were only in town for one night and splurged a bit on this hotel. Wow! Quite fancy and so comfortable--we'd been in Europe 6 nights at this point and it was the first hotel that managed to achieve the trifecta of quiet, cool and dark at night! Such a great night's sleep. We were in town on a Saturday and downtown was quieter than we expected but the hotel was close to public transportation and so we roamed all over the city easily.
5 out of 5
for Couples
by NickB67 from Gloucestershire

Wonderful historical hotel, centrally situated

Posted Jun 26, 2014
Pros: Service was 1st class
Cons: Room was functional rather than 1st class - but clean, and all in good order.
Location: Short walk to lively high st, and beautiful church.
We arrived late for a one night stay, so didn't get a chance to try out all the facilities or explore, But dinner was excellent, sat outside with the Football on over the shoulder of my wife! Perfect - oh and the food and service was great too. Breakfast was fantastic - with even Champagne available at the buffet. Total bill was Euro 420 for 1 night in a superior room with breakfast and includes our dinner. Well worth it.
4 out of 5
for Everyone
by A verified traveler

Fantastic room with amazing view

Posted Jun 17, 2014
Having never stayed at a Steigenberger hotel before, we weren't sure what to expect. A pleasant surprise. On par with the Ritz.
5 out of 5
for Business Travelers
by Debra from Chicago, IL

Fantastic hotel, in best location in Frankfurt

Posted May 28, 2014
Pros: The courtyard, the restaurants and the large lovely hotel room. Incredible closets in the room as well!
Cons: Room air circulation could be better. Other than that, all was great.
Location: Heart of the city - close to many things to do, old heart of Frankfurt, shopping, and many restaurants. Many coffee shops right on the same block
Wasn't sure where to stay in Frankfurt, but so glad this hotel was the final decision. It was definitely the "grand damme" of Frankfurt. We were in town for a large exposition at the Messe, and although it was a little further than some of the other hotels - although still 10 minutes max by taxi - it was worth it. Incredible courtyard. Started with drinks there with friends and ended up staying there for dinner. Couldn't imagine finding a better spot. The next night went back and sat outside Oscars for drinks with another group then inside for another great meal. Definitely not an inexpensive place, but would absolutely go back. The only frustration was that we could not get the room to cool down enough. That said, it seemed to be a constant problem the entire time we were in Europe, so perhaps us Americans are used to colder a/c than our European friends are. All in all, a great experience! Terrific concierge, great location, welcoming staff and lovely room. The courtyard, truly, cannot be beat!
5 out of 5
by Ahmed from Cairo

Posted May 27, 2014 on Hotels.com
5 out of 5
for Everyone
by alotaibi from kuwait


Posted May 18, 2014
Pros: Everything's :)
Location: Everything's within walking distance 1 to 9 minutes
I loved it so much .. Got free upgrade twice ;) everything is near within walking distance Bars ,shops ,cafes ,restaurants & nice square ..
4 out of 5
by Tom Arthur from Santa Fe NM

Posted May 16, 2014 on Hotels.com
I was on a no smoking floor but am sorry to say that my room still has a odor, perhaps in the carpets or somewhere else, of stale tobacco. Otherwise, it was comfortable and perfect..