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Reviews of Lázeňský Hotel Pyramida I

3.5 out of 5
Lázeňský Hotel Pyramida I
Slatina 91, Frantiskovy Lazne

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 7 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

8.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Restaurant food and selection needs improvement. Some rooms and public spaces are outdated. Guests with special needs have to conquer some stairs. Luggage can't be rolled in because of stairs at the entrance (should have a ramp).
Stayed 2 nights in Aug 2019

6/10 Okay

ken, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel very peaceful to stay.
Everything is good apart from no1 can speak good English and nothing is written in English too which is a bit disappointing
Stayed 2 nights in Apr 2018

10/10 Excellent

Hella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Innen sehr nett und sauber. Freundliches Personal. Durchgehend deutschsprachig.
Stayed 4 nights in Oct 2023

4/10 Poor

Benjamin

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

6/10 Okay

Flemming

Liked: Cleanliness, property conditions & facilities, room comfort
First, last and only stay
This hotel claims that the staff speak English and Geeman. The lady who welcomed us in the reception spoke English and German, one lady in the restaurant spoke German - but the others we met seemed to panic by the language challenge. Our room was huge, had a comfortable bed (but strange pillows) and a big balcony (sad view apart from the beautiful sunset). Toilet and bathroom were seperated: the toilet was in the smallest room possible, without sink or hand sanitizer. The bathroom was big, nice and clean but had no cabinets or shelves for toiletry bags. The ventilation in both rooms were very noicy. Although clean, there was a strange, sharp smell in the whole room - as if a cat had stepped there. Around 6 pm we saw that the restaurant was almost full and realised that it closes already at 7:30! We quickly got ready for dinner, came back but were told to go outside if we had not made a reservation. (no, we had just arrived). So we went outside, grabbed a menu card and ordered our food. Nobody else were eating outside. The young girl seemed to have to ask her superior if this was OK. We received our food. At 6:45 a lady came over. She had reserved the table for 7 pm. We were halfway through the meal and could have left at 7 but she called the staff who told us at 6:50 that the table was reserved so we had to leave it. We were not offered another table. A sweet lady nearby invited us to sit with her and her husband. We experienced a mix of good & bad but are not coming back
Stayed 1 night in Jul 2022

8/10 Good

Elke

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Gut - Personal, Küche, Zimmer
Stayed 2 nights in Feb 2022

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Sehr schöne Lage. Gutes Frühstücksbuffet. Schönes Zimmer.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Jan 2020

10/10 Excellent

stanche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with partner
Das Personal an der Rezeption war sehr freundlich. Das Frühstück war unserer Meinung nach nicht erwähnenswert. Das Zimmer war sehr groß hat aber extrem muffig und modrig gerochen. Der Geruch kam aus dem Badezimmer und war nur zu ertragen nachdem wir den ganzen Tag und Nacht gelüftet haben .
Stayed 2 nights in Aug 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2019

6/10 Okay

Søren

Liked: Cleanliness, staff & service, property conditions & facilities
Okay hotel - ikke mere
Et hotel med samme standard som mange gasthöfe beliggende på landet i Tyskland, men fuldstændig uden den hygge der ellers forbindes med den slags.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ruhige Lage
Es war ein schönes ruhiges verlängertes Wochenende .wir haben uns im Hotel bei dem Herbstlichen Wetter sehr wohl gefühlt .schön war auch der Tanzabend im Kaffee unter der Glaskuppel mit Livemusik.
Stayed 3 nights in Nov 2017