We arrived in Frisco and had to go to the office 5 minutes away to pick up keys. This is very annoying after a long day of travel, especially because the office is difficult to find. Arrived at the condo and immediately noticed food splattered all over the trash can, a door knob broken, and almost all of the outlets didn’t work, making it difficult to change phones. We later discover that the knob on the washing machine was also broken making it difficult to use. The final kicker was when we went to leave. We were instructed to return the keys back to the office. The instructions said to leave the keys where we got them. However, I no longer had the code to the lockbox as it wasn’t in the instructions. I called to see what they wanted me to do with the keys. A lady answered the phone and was extremely rude and very annoyed by my call. She told me to put the keys in a different dropbox (this was not in the instructions). PLEASE get a keyless entry and fix the outlets!!