In centre of Gainsborough, not easy to find where to park, rang hotel, answerphone! Rebecca had popped to the shop, but then was very helpful. Parked at back of hotel, so safe & undercover. Hotel is being refurbished so not all in best order, however my room was large, decent facilities, but as on top floor wi-fi didn't work. No food served at all, went to Zizzi round the corner. But no breakfast was a shame. Rebecca & Natalie are working very hard & were extremely helpful. Overall cheap & cheerful.