First, they have a signed contract after contracts and do background checks, OK acceptable. Then the day of they call you three different times. Make sure you’re coming and go over everything you had to sign in contracts. OK acceptable. When you get there the code does not work to get in the gate and you stand there for over a half hour and you call and you call and you call and nobody returns or phone calls. No fortunately I booked the same place two days later, and I receive the code for the gate which that one did work it shouldn’t have for security reasons, but it did. I get all my stuff moved in get ready for bed sit on the bed and the bed collapses. Waiting for a phone call from 6 PM, 7 PM, 8 PM, 9 PM, 10 PM, 11 PM, 12 1 AM, 2 AM, 3 AM, 4 AM, 5 AM, 6 AM, 7 AM, 8 AM, 9 AM when I do get a phone call from the manager his response is “sorry” sorry which means the two bedroom two bed. In short, I have to cancel my party from coming which means I have to cancel the food for the week which means I am spending Thanksgiving alone and their responses. I’m sorry but thank you for sending the $2000. We’re off to the bank lol.