Exterior

Reviews of Creekstone Inn

2 out of 5
Creekstone Inn
4034 S River Rd, Pigeon Forge, TN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1225 out of 1916 reviews" "
Rating 8 - Good. 500 out of 1916 reviews" "
Rating 6 - Okay. 136 out of 1916 reviews" "
Rating 4 - Poor. 36 out of 1916 reviews" "
Rating 2 - Terrible. 19 out of 1916 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sitting on the balcony listening and watching the river flow and the animals.
Stayed 3 nights in Apr 2024
Response from Jesse on Apr 25, 2024
"Thank you for sharing that your balcony time by the river was a highlight of your best vacation ever! It's moments like these that create lasting memories. We can't wait to welcome you back for more peaceful and enjoyable stays."

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay while in pigeon forge
Stayed 3 nights in Apr 2024
Response from Jesse on Apr 22, 2024
"Thank you for sharing your favorite place to stay in Pigeon Forge! We're thrilled to hear that we're your go-to spot and that you enjoy your stays with us. Our team is dedicated to making each visit memorable, and we can't wait to welcome you back on your next trip. If there's anything specific you'd like during your stay, please don't hesitate to let us know. See you soon!"

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel several times . The Balconies over the river are amazing . Breakfast is Free and has everything you would expect . Rooms are clean , beds are comfortable . 2 TVs with plenty of channels . Quiet road and easy access to everything in the area . Dollywood 5 minutes away
Stayed 7 nights in Mar 2024
Response from Jesse on Apr 21, 2024
"Thank you for your kind review! We're delighted to hear that you've enjoyed your stays with us several times. Our balconies overlooking the river and complimentary breakfast are indeed highlights for many of our guests. We're glad to know that you found our rooms clean and comfortable, with ample entertainment options. It's great to hear that our quiet location and easy access to local attractions, including Dollywood, added to your experience. We look forward to welcoming you back again soon!"

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfy and has the homey feel! The bed spreads are the cutest and when you open the balcony door and see the flowing creek all your worries are literally washed away! The view absolutely sold this place to us! We will be back. Only thing I highly recommend is washing the curtains and label the office/lobbydoor for people who are new to the area since there are 2 doors close to one another!
Stayed 3 nights in Apr 2024
Response from Michelle on Apr 19, 2024
It's wonderful that our balcony views helped create such a relaxing atmosphere! The scenic view from your balcony sounds absolutely enchanting. There's something truly special about being able to unwind with the soothing sight of a flowing creek.Thank you for choosing Creekstone Inn, and we look forward to welcoming you back for another memorable stay!

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Mar 2024
Response from Jesse on Apr 19, 2024
Thank you for choosing to stay at Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

8/10 Good

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to plenty of restaurants, shopping, and attractions. Reasonable rates, 2 King bed room was spacious and beds were comfortable, we loved the balcony view, free breakfast was good and helped us save on meals during our stay. Checkout was super simple.
Stayed 5 nights in Mar 2024
Response from Michelle on Apr 18, 2024
Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us. It's great to know that our location and amenities met your expectations, from the spacious room with comfortable beds to the lovely balcony view. We're glad you found our Rise & Shine breakfast to be satisfying. We always aim to make check-out as easy as possible for our guests. We hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the back building away from the noise. The property was clean and convenient to everything
Stayed 4 nights in Mar 2024
Response from Jesse on Apr 18, 2024
Thank you for choosing to stay with us and for sharing your feedback! We're delighted to hear that you enjoyed your stay in our back building, away from noise, and found our property clean and convenient. We strive to provide a comfortable experience for all our guests, and we look forward to welcoming you back for another wonderful stay!

10/10 Excellent

Kelly, Sunderland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were absolutely amazing. Very knowledgeable and so lovely.
Stayed 3 nights in Apr 2024
Response from Jesse on Apr 20, 2024
Thank you for choosing to stay at Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations. We look forward to seeing you in the future!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in Apr 2024
Response from Michelle on Apr 16, 2024
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Excellent

Becky

Traveled with family
Liked: Amenities
The room we stayed in had a balcony overlooking the river, and the river running and the geese and ducks were music to our ears! Downfall: flapper bad on toilet, it kept running; and the kitchen faucet was extremely wabbly. Service was great, breakfast ok, bed was awesome! We will be back! Suggestion: paper towels in kitchenettes for use as shielding splatters in microwave!
Stayed 4 nights in Apr 2024
Response from Michelle on Apr 16, 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close proximity to stores, restaurants and activities and are able to walk to many of them. Breakfast included. Nice river view with balcony. Great price!
Stayed 1 night in Apr 2024
Response from Jesse on Apr 11, 2024
Thank you for your fantastic review! We're thrilled that you found our hotel clean and conveniently located near stores, restaurants, and activities. It's great to hear that you enjoyed the included breakfast and the beautiful river view from your balcony. We strive to offer great value for our guests, and we're delighted that you appreciated it. We hope to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Tom

Traveled with partner
Great place to stay. It was a bit difficult to find but once there it was great.
Stayed 1 night in Apr 2024
Response from Michelle on Apr 10, 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found Creekstone Inn to be a great place to stay!We apologize for any difficulty you experienced in finding us. Your feedback is greatly valued and we hope to have the pleasure of welcoming you back soon!

8/10 Good

Tonya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay while traveling with small kids for spring break. Nothing too fancy but everything just as expected for the price. The only complaint would be the complimentary breakfast. The food was bland and just not good.
Stayed 4 nights in Apr 2024
Response from Michelle on Apr 10, 2024
Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward. Aside from these items, we are happy to hear that you enjoyed your stay.We look forward to welcoming you and your family back sometime soon. Until then, we wish you good health and happiness!

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were only here one night but I wish we could have stayed longer. If your destination is Pigeon Forge and/or Dollywood, this is an excellent location at a good value. A little off the main road so it's not so loud and busy which was great. A beautiful mountain stream running behind the property with balconies that overlook. Check in is across the street and was easy and convenient. There are two levels of parking and I had no issues parking. Our room looked clean and smelled clean and beds were comfortable. It's super close and convenient to all attractions and dining. The manager helped me resolve an issue with Expedia and was super helpful. I would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Michelle on Apr 10, 2024
Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your stay exceeded your expectations and that you thoroughly enjoyed our convenient location, tranquil surroundings, and comfortable accommodations.It was our pleasure to assist you during your stay, and we're delighted that our team could resolve any issues promptly and efficiently. Your kind words about our manager and staff are greatly appreciated, and we will be sure to pass along your compliments.We're thrilled to know that you found our property to be a perfect fit for your visit to Pigeon Forge and Dollywood. We understand how valuable your time is, and we are pleased to hear that our proximity to attractions and dining options added to the convenience of your stay.Thank you for choosing to stay with us at Creekstone Inn! Should your travels bring you back to the area, we would be honored to host you once again.

8/10 Good

Mariella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with river on the back. Relaxing view from the balcony. Comfortable room for our famliy of 4. My only complaint is the breakfast, not many options to chose from.
Stayed 3 nights in Apr 2024
Response from Michelle on Apr 11, 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Excellent

Melissa, Blacklick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect! We enjoyed the view and the staff was very nice.
Stayed 5 nights in Mar 2024
Response from Michelle on Apr 9, 2024
Thank you for your kind words! We're delighted to hear that you found our location perfect and enjoyed the view. Our team works hard to ensure our guests have a memorable experience, and we're thrilled that you found our staff to be very nice. We hope to welcome you back for another fantastic stay soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Michelle on Apr 9, 2024
A perfect score - thank you! We're thrilled to have provided you with a top-notch experience during your stay. Your satisfaction is our top priority, and we're grateful for your glowing review.

10/10 Excellent

Antoinette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. We loved to sit on patio listen to the river
Stayed 1 night in Apr 2024
Response from Jesse on Apr 7, 2024
Thank you for your lovely review! We're delighted to hear that you enjoyed the peaceful atmosphere of our hotel and the serene sounds of the river from your patio. It's wonderful to know that you had a relaxing stay with us.We look forward to welcoming you back for another tranquil getaway in the future!

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice, but they need to replace the toilets. They very small and not very convenient.
Stayed 4 nights in Apr 2024
Response from Jesse on Apr 7, 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our property very nice.We apologize for any inconvenience caused by the size and convenience of the toilets. Your feedback is valuable to us, and we will certainly consider it as we strive to improve our guests' experience.We hope to have the opportunity to welcome you back and provide an even better stay in the future.

10/10 Excellent

Bryson

Liked: Cleanliness, staff & service, property conditions & facilities
Great property that we will definitely be back to visit.
Stayed 1 night in Apr 2024
Response from Michelle on Apr 5, 2024
Thank you for choosing The Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

6/10 Okay

donald

Traveled with family
Nice the creek was nice
Stayed 4 nights in Apr 2024
Response from Michelle on Apr 5, 2024
Thank you for choosing to stay at The Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. We look forward to seeing you in the future!

8/10 Good

Patricia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Properly was nice and clean would stay here again.The only thing bad about our trip was the weather.
Stayed 4 nights in Apr 2024
Response from Michelle on Apr 5, 2024
Thank you for the great feedback you have provided; your kind comments regarding our attention to cleanliness are very much appreciated! At our hotel, we take upkeep and cleanliness very seriously, and it is always encouraging to receive such compliments. Thank you again for your review. It would be an honor to welcome you back again in the future!

10/10 Excellent

May Aloha

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Loved the creek with the geese. Great shower pressure!
Stayed 1 night in Apr 2024
Response from Michelle on Apr 6, 2024
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

10/10 Excellent

joann, pasadena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room with a great view. The price and included breakfast were the icing on the cake
Stayed 1 night in Mar 2024
Response from Michelle on Apr 3, 2024
We're delighted to hear that we went above and beyond in providing you with the best experience possible; it is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location next to the creek. Room with balcony allows relaxing viewing. Nice design with 2 king beds divided by bathroom, giving more space. Room was on opposite side of creek from office which requires driving to get breakfast. A pedestrian bridge would be a nice addiction to increase the walkability.
Stayed 1 night in Apr 2024
Response from Michelle on Apr 3, 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Excellent

Lindsay

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient! We’ll definitely stay again. Loved the balcony and the river.
Stayed 1 night in Mar 2024
Response from Michelle on Apr 2, 2024
Thank you for choosing The Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Good

Tristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Michelle on Apr 3, 2024
Thank you for choosing The Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Michelle on Apr 2, 2024
Thank you for choosing The Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Excellent

Kaira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved hearing the geese, and the ambience was amazing. The staff were very nice, and the food was great for what it’s worth!
Stayed 2 nights in Mar 2024
Response from Jesse on Apr 1, 2024
"Thank you so much for your kind words! We're thrilled that you loved the geese and found the ambience amazing during your stay. It's wonderful to hear that our staff made your experience enjoyable, and we're glad you enjoyed the food as well. We look forward to welcoming you back for another fantastic stay!"

6/10 Okay

Ashley

Traveled with family
Liked: Staff & service
We spent the weekend at Creekstone, the beds and bathroom were clean so that was excellent we definitely made do. The staff were phenomenal and very accommodating! However, we had thick large spiderweb's above our beds, which doesn’t work for children and the walls and doors could also use a good cleaning. Then unfortunately the noisy level is what would definitely make me rethink staying here, you could hear absolutely everything all night long and it doesn’t end from guest to traffic and geese.
Stayed 2 nights in Mar 2024
Response from Jesse on Apr 1, 2024
We want to extend our apologies that we did not meet your expectations during your stay with us. Thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope you give us another chance to really WOW you.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, good breakfast, reasonably priced
Stayed 3 nights in Mar 2024
Response from Jesse on Apr 1, 2024
Thank you for sharing your feedback! We're pleased to hear that you found our rooms clean, our staff friendly, and enjoyed the breakfast. We strive to provide a comfortable and affordable experience for our guests. We hope to welcome you back again soon!

8/10 Good

Cheryl

Could use a update and the photos did not show outside rooms, beds were great
Stayed 2 nights in Mar 2024
Response from Jesse on Mar 31, 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024
Response from Jesse on Mar 31, 2024
It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

8/10 Good

E

Traveled with family
Liked: Cleanliness, staff & service
Good access to pigeon forge. Good price for well equipped room. Older building so we had some noisy plumbing, not a huge deal but something to be aware of.
Stayed 2 nights in Mar 2024
Response from Jesse on Mar 31, 2024
Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward. Aside from these items, we are happy to hear that you enjoyed your stay. We look forward to welcoming you and your family back sometime soon. Until then, we wish you good health and happiness!

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location. It was just the other side of the river so it was quieter but close still to go to the stripe to do everything. Nice park in the campground connected to the hotel so our son loved that. Hotel is a bit dated but was still nice. Staff was excellent! Suggested things to do snd places for sightseeing. Breakfast was yummy too.
Response from Michelle on Mar 30, 2024
Thank you for choosing to stay at The Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations.We look forward to seeing you in the future!

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is tight but doable. Loved the sound of the creek and not of cars like most other places. Kids loved the ducks and geese.
Stayed 4 nights in Mar 2024
Response from Michelle on Mar 30, 2024
Thank you for choosing Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Good

Bob

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the views of the River!
Stayed 2 nights in Mar 2024
Response from Jesse on Mar 29, 2024
Thank you for choosing Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Jesse on Mar 29, 2024
Thank you for choosing Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. There was a fridge and microwave. The best part was the back balcony area with a view of the creek.
Stayed 1 night in Mar 2024
Response from Michelle on Mar 27, 2024
Thank you for the great feedback you have provided; your kind comments regarding our attention to cleanliness are very much appreciated! At our hotel, we take upkeep and cleanliness very seriously, and it is always encouraging to receive such compliments. Thank you again for your review. It would be an honor to welcome you back again in the future!

10/10 Excellent

Claudia, Mission Hills

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice family hotel.
Stayed 2 nights in Mar 2024
Response from Michelle on Mar 26, 2024
Thank you for choosing The Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Good

Darrin

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Michelle on Mar 27, 2024
Thank you for choosing to stay at The Creekstone Inn. We appreciate you taking the time to share feedback regarding your experience. The team will be pleased to know that we exceeded your expectations.We look forward to seeing you in the future!

10/10 Excellent

The Crandall

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. We stayed in building across the river. The toilet ran at night and seat wouldn’t stay up. Other than that room was good. Clean and quiet view was amazing!
Stayed 4 nights in Mar 2024
Response from Michelle on Mar 27, 2024
Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward. Aside from these items, we are happy to hear that you enjoyed your stay.We look forward to welcoming you and your family back sometime soon. Until then, we wish you good health and happiness!

4/10 Poor

douglas

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
After driving 14 hours just needed a place to crash. Found this one on Expedia. It was listed as a wonderful 9/10 lodge, saw a review about a strange smell in the room and thought someone was just sensitive but I have to validate their experience. Don't let the 2 king beds lure you to this site. It's just two beds nothing more. We were placed in the rivers landing building #2. Anyways the one bed felt like springs we're going to come through, the sink drain was stuck closed, and the window curtains were literally plastic shower curtains didn't feel very private in the room. We contemplated just going to another hotel and checking in but after the drive couldn't go another foot. When you walk into the room you are smacked with a harsh chemical odor, we both got an instant headache and left the balcony door cracked to ventilate and slept on top of the blankets fully clothed and booked it as soon as we woke up. The chair at the desk was broken and my wife about fell out of it, the TV's were waaay to small for the rooms and with the competition in the area something needs to change. The price point is ridiculous. $90 a night tops not $200.. Said something to the guy at the desk on checkout about the conditions and he shrugged it off like he's heard it before and don't care.
Stayed 1 night in Mar 2024
Response from Michelle on Mar 26, 2024
We want to extend our apologies for not meeting your expectations during your stay with us. Thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope you give us another chance to really WOW you.

10/10 Excellent

Paula

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time!!! Our Grandkids really enjoyed feeding and watching the Geese, Groundhog!
Stayed 4 nights in Mar 2024
Response from Michelle on Mar 26, 2024
We're delighted to hear that we went above and beyond in providing you with the best experience possible; it is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

8/10 Good

Silvia

Traveled with family and small children
Liked: Staff & service
It was dirty and very old and uncomfortable furniture
Stayed 3 nights in Mar 2024
Response from Jesse on Mar 25, 2024
We are sincerely sorry that you did not enjoy your recent visit. Please accept our apologies and know that we will use your feedback to help improve our service and facilities. Thank you so much for taking the time to share your comments.

10/10 Excellent

dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hideaway just a few blocks off the main drag.
Stayed 3 nights in Mar 2024
Response from Jesse on Mar 25, 2024
Thank you for your review! We're delighted to hear that you found our hotel to be a nice little hideaway just a few blocks off the main drag. It's wonderful to know that you enjoyed the quiet and convenient location.If there's anything else you'd like to share or if there are specific aspects of your stay that stood out to you, please let us know. We value your feedback and look forward to welcoming you back for another pleasant stay in the future!

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service
Loved the balcony overlooking the river. The room was clean and smelled clean. Breakfast was good but you have to walk across the street to get to it at the main office. Bathroom was very tiny. Could not adjust the temperature on the ac unit so we slept with the balcony door open. The tv remote would only change channels if you get up and stand beside the tv. For the price I would stay here again. But nothing spectacular.
Stayed 2 nights in Mar 2024
Response from Jesse on Mar 25, 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint I had was geese and ducks fussing in the middle of the night.
Stayed 5 nights in Mar 2024
Response from Jesse on Mar 25, 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities
We absolutely loved the balcony and the view of the creek! I wish I could give the hotel 4.5 stars. Really the only negative thing was the bathroom was tiny and the motel room was outdated and a bit run down.
Stayed 4 nights in Mar 2024
Response from Jesse on Mar 25, 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

10/10 Excellent

Rhonda, Clarksville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and so comfortable. I especially liked the way out seem like it was a separate room providing privacy. Definitely recommend.
Stayed 3 nights in Mar 2024
Response from Jesse on Mar 25, 2024
Thank you for choosing Creekstone Inn as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!