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Reviews of Château de Gilly

5 out of 5
Château de Gilly
2 Place du Château, Gilly-les-Citeaux, Cote-d'Or

Reviews

8.4

Very Good

Rating 10 - Excellent. 88 out of 178 reviews" "
Rating 8 - Good. 58 out of 178 reviews" "
Rating 6 - Okay. 15 out of 178 reviews" "
Rating 4 - Poor. 12 out of 178 reviews" "
Rating 2 - Terrible. 5 out of 178 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Antoine, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
I love every minute of my stay.
Stayed 2 nights in Nov 2023

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great non-city experience.
Stayed 3 nights in Sep 2023

2/10 Terrible

Dr

Disliked: Staff & service, property conditions & facilities
Avoid this place at all costs!!
Horrendous… no restaurant and no bar open They organised a taxi for us to a nearby restaurant which cost us 50 euros then chased us for 6 euros tax in the car park, this place should close, corridor had discarded food and empty wine bottles which they obviously had to buy from Aldi in the next town as the village this hotel is in has no bars nor restaurants. Absolutely fuming…. No offer of a discount, just embarrassed teenagers running the reception. Appalling situation !!
Terrible
Stayed 1 night in Oct 2023

10/10 Excellent

Teresita, Chicago

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
This is the first time we visited Burgundy region , I would say , I’m happy we visited Gilly aside from Beaune France . The location and the property is a very goood experience . Staying in a gothic , roman structure castle in a very nice small town , is a good place to relax and unwind . It is close to very good wineries (in Vougeot ) , le cassisium - where they do creek the cassis (located in Nuits-San- George’s ) . It is close to Beaune , Dijon and more . The highlights is our dinner , this is one of the best places we ate aside from Hostellerie Cedre in Beaune and Paris . It’s a culinary experience in a castle: chateau …. What more can you ask . The only downside is no air conditioning - probably because , it’s an old castle and hard to incorporate air conditioning
Stayed 1 night in Aug 2023

4/10 Poor

Patrick

Disliked: Property conditions & facilities
We stayed at Chateau Gilly 12 years ago and it was wonderful. When we arrived last week, the first thing we were told was that they were closing in two weeks for 2-3 years for a ":complete renovation". It felt like a warning, which proved to be true. The rooms were shabby and a odour of stagnant air in the public areas. Run down and nowhere near a 4 or 5 star status...not even close to a one star. Poor plumbing in the room and when we asked about breakfast, "Coffee and Croissant" €56.00 Euros for two. A miserable experience and guests should be warmed in advance if the hotel is closing imminently.

10/10 Excellent

William

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Middle of wine country. A classic Property.
Stayed 1 night in Aug 2023

10/10 Excellent

Andrej

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional atmosphere, old world charm, very nice staff and tasty food. We liked the old character of the Chateau and the grounds. The price is very reasonable.
Stayed 2 nights in Jun 2023

10/10 Excellent

Dr Shantanu, BOLTON

Traveled with partner
Elegant French heritage property with refined service. Fine dining restaurant.
Stayed 1 night in Apr 2023

10/10 Excellent

Mr Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, great staff, lovely restaurant and food but bed was so very hard.
Stayed 1 night in Jan 2023

6/10 Okay

Alan

6/10 Okay

Lars

Stayed 1 night in Oct 2022

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and easy parking. However, there was no water upon arrival for several hours and no apologies or amenity offered due to that inconvenience. The room was nice, with a modern bathroom. However, I was turned off by the breakfast cost of 26E pp. When I inquired why, and why the breakfast reviews were so poor before arriving, I did not receive a response. I expected better in light of the beautiful surroundings.
Stayed 1 night in Jun 2022

8/10 Good

Peter

Stayed 1 night in Apr 2022

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Peter, Cannon Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Nice staff, good restaurant. Very peaceful and relaxing.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So lovely
This was our third time staying here. The experience was still as magic as the first time. Staff is super! Friendly, helpful, cheerful, best you can wish for. Chateau is in a tip-top shape, great beds & showers. Restaurant is excellent. Surroundings are gorgeous too. We hope to come here many, many more times.
Stayed 1 night in Oct 2021

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location staff very helpful
Stayed 1 night in Sep 2021

10/10 Excellent

Iain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treated like a Lord
Amazing venue was treated like a Lord
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel like a queen (or king) at this hotel
This was the second time we stayed at this hotel. Due to COVID it felt a bit deserted compared to the crowds from last year. Luckily the staff is as warm and welcoming as before. The rooms are comfy, large and we'll equipped, restaurant is top notch. If we get another chance to visit Burgundy, we would not hesitate to stay here again.
Stayed 1 night in Oct 2020

10/10 Excellent

jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food/staff/charm
Charming and great staff. Food was excellent.
Stayed 1 night in Jan 2020

10/10 Excellent

Ken, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old world charm. I rented a room specifically with a fireplace, turned out it was only for show and not functioning. If it would have worked this property would have had all 5 stars
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Bryan, Genk, Belgium

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience all around. Everyone was friendly, and the property was amazing. An experience we won't forget.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very cute and clean. Great views of the French country side. There weren't many options for meals, only the main breakfast, then Dinner in their restaurant. A lot of the shops and restaurants are closed in the area during the day. Mostly all of the wineries in the area require a reservation. Please be prepared with lots of snacks for meals during the day. The property was beautiful, but a lot of the trees in the picture were not there anymore.
Stayed 2 nights in Oct 2019

10/10 Excellent

cam van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
Stayed 1 night in Aug 2019

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Lauren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Located in a beautiful area off the beaten path. Perfect for couples and wine tourists.
Stayed 2 nights in Jul 2019
Response from CHATEAU DE GILLY on Aug 13, 2019
Dear Sir, Thank you for your message following your stay in our hotel. We are very happy to read you like the castle , the location and activities around. We will be very happy to welcome you again for your next stay in our region. Yours faithfully. Remy BESOZZI General manager

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! The history, the surroundings, the room, the staff, all first class! I wish we would have stayed a few more days!!
Stayed 1 night in Jun 2019
Response from CHATEAU DE GILLY on Aug 13, 2019
Dear Madam, dear Sir, We appreciate your very good comment and we thank you for it ! It very important for us to have a return of your stay to improve our services if it will be necessary. We enjoy you like our hotel, services and staff. Château de Gilly had an incredible history and it is a good place to discover Beaune and Dijon. We will be very pleased to welcome you again for your further stay in Burgundy. Yours sincerelly. Remy BESOZZI General manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
A beautiful chateau hotel conveniently located in the heart of Burgundy which boasts a first class restaurant, an abundant breakfast spread, and highly professional staff.
Stayed 4 nights in May 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting and dog friendly!
Imposing former monastery converted into a hotel in mid 80’s. Traditional French decor and comfortable room. Our dog was made especially welcome with a dog bed, feeding/water bowls and some treats provided! We had a delicious tasting menu for dinner set in the atmospheric vaulted cellars. Helpful friendly staff.
Stayed 1 night in Feb 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, dog feiy and amazing restaurant
Fantastic hotel! Rooms were huge and the bed incredibly comfortable. Whole hotel was clean and in good decor. The bathrooms were a little in need of renovation, but when you learn the history of the fabulous building you will look beyond the bath! The dogs were given their own dog bed, dog bowl and Alos food supplied. Moving onto the bar and restaurant...wow! Book in advance and go for the Michelin recommended tasting menu. Stunning! Would definitely stay again and recommend.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2018

2/10 Terrible

Baroness Lisa

Disliked: Staff & service, property conditions & facilities, room comfort
BOOK THIS HOTEL AT YOUR PERIL
The service was poor and on more than one occasion simply rude. The room was poor and tried. The bathroom had much of the enamel missing / peeling from the bathtub with poor repairs being made. An unpleasant experience this is not a four star establishment and without wanting to be melodramatic brings real shame to the region. Selling the hotel as luxury accommodation is simply dishonest.
Stayed 1 night in Sep 2018

6/10 Okay

Fiona

Disliked: Property conditions & facilities, room comfort
Disappointed.
Stop off on way home. Very disappointed with the overall hotel. Photos don’t represent the hotel.
Stayed 1 night in Sep 2018

10/10 Excellent

PrincessDawn, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a castle, not much to say except, WOW!....Everyone feels like royalty, I know I did.
Stayed 2 nights in Jul 2018

8/10 Good

Yves

Liked: Cleanliness, property conditions & facilities, room comfort
Great
Great hotel, wonderful stay. Our only issue was the service in the restaurant which we considered somewhat subpar / below expectation.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location cation amongst vineyards
Characterful chateau with beautiful grounds with a huge collection of sculptures for sale. Surrounded by beautiful village and very old buildings. Fabulous walk at dusk. On a river. It’s quiet here but beautiful and romantic. Great choice of burgundy domaines nearby. Chateau de Vogeot worth a visit. Grapes here are grand cru and prized. 81 owners of vines within a 100 or so walled plot.
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
It's a beautiful hotel where I have stayed a few times in the past ten years. However, the hotel is showing its age. The building needs renovation and I will not return if the room has no air conditioner.
Stayed 2 nights in Jun 2018

10/10 Excellent

NPMW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a gorgeous Chateau near in the middle of the Cote d'Or and not far from Dijon or Beaune. Beautiful gardens to walk around, very good restaurant.
Stayed 2 nights in Jun 2018

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great chateau experience
Lovely historic chateau. Very large room and bath. Like an Inn or B&B, the decor isn’t the latest, but that is part of the charm
Stayed 2 nights in May 2018
Response from REMY BESOZZI on Jun 4, 2018
Dear Madam, dear Sir, Many thanks for this experience shared. We work in a residence of the Abbots of Cîteaux, and it is a very historic monument...you are completely right... We are happy to learn that you have fall under the spell of Gilly Castle of the renowned Burgundy wine-growing area between Dijon and Beaune...this residence is 14 and 17th centuries. We will be very happy to welcome you very soon to discover our castle for summer period…. Have a lovely day, Kind regards, REMY BESOZZI General manager

6/10 Okay

DS, London

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Burgundy wine tasting trip
Ambivalent staff, very tired and drab looking interior. Completely over priced drinks and food....I read another review about cost of food etc here and decided to eat in the Brasserie in Geverey Chambertin..... by contrast, wonderful food and well priced. This is not Relais Chateaux product or London night club, but prices the same. Pretty building. I would only stay if you have other food options and need a bed. It’s a shame, this place would benefit hugely from an upgrade and better staff. We carried the luggage to the car in the rain.... the staff did not seem to be bothered.
Stayed 1 night in May 2018
Response from Remy Bésozzi on May 18, 2018
Dear Madam, Dear Sir, Thank you for kindly taking the time to participate in our on-line questionnaire. Our mission is to completely delight and satisfy our guests. We are committed to making a difference every day; continually getting better to keep us the best. Your unvaluable opinions will assist us in identifying opportunities to continue to improve on our products and services. We look forward to the pleasure of welcoming you back and to being of good service to you again in the near future. Your sincerely, REMY BESOZZI / General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Hotel is located in wine country between Dijon and Beaune. Top notch restaurant within its wall and lovely setting.
Stayed 2 nights in Apr 2018
Response from REMY BESOZZI on Jun 4, 2018
Dear Madam, Dear Sir, Thank you for having time to share your experience at Château de Gilly. We will share it with all the staff. We wish you a lovely day, Kind regards, REMY BESOZZI General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel. Excellent service. The restaurant is quite nice too. A great getaway.
Stayed 2 nights in Feb 2018
Response from REMY BESOZZI / General Manager on Mar 15, 2018
Dear Madam, Dear Sir, Thank you for having sharing your experience at the Chateau de Gilly...please do not hesitate to visit our website to discover our specials evenings, or new offers. Have a lovely day, Kind regards,

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, in a spectacular property. The breakfast was good, but €25 is a steep ask for coffee and croissants. Comfortable rooms and great views of the beautiful gardens.
Stayed 1 night in Jan 2018
Response from REMY BESOZZI / General manager on Mar 15, 2018
Madame, Monsieur, Thank you for having written some words about your experience at the Chateau de Gilly. We are sorry to learn that you are disappointed about the price of the buffet breakfast....next time, just ask for our petit déjeuner express at 8€ per person including one drink, and 2 croissants. We hope to welcome you again in all our hotels of Grandes Etapes Françaises... Have a lovely day, Kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay highly recommend. Love the historical aspect which they provide
Stayed 1 night in Dec 2017

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing breakfast
Lovely place to stay, evening meal was delightful. However breakfast was well below that I'd expect at such a good hotel. No French bread! Minute croissants and luke warm coffee together with a price of £50 for two left a rather sour taste after such a good evening
Stayed 1 night in Sep 2017