Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
5.0 Room cleanliness
5.0 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from Lincoln, UK

Fantastic, niche hotel, if a little hot

Posted Aug 14, 2014
Pros: Service, quality, décor, location
Cons: Working air-con for rooms
Location: Make sure you visit the award-winning Central Cross Café, across the road in Pittville Park
From start to finish this classic Cheltenham town house location impressed. Excellent, personalised service. Brand new décor and furnishings. Charming, quirky and thoughtful room. The only slight mark was that the air con wasn't working and on a warm British summer's day the room was very hot and slightly uncomfortable. This did not detract from the overall experience however and I will definitely be visiting again should I need a high end Cheltenham getaway.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Great hotel with amazing decor and friendly staff

Posted Aug 10, 2014
My only criticism would be that it wasnt made clear which parts of the breakfast were included in our booking, so we ended up paying more..but it was so delicious it didnt matter!
4 out of 5
Recommended
for Everyone
by A verified traveler from Derbyshire

Unique and tasteful

Posted Jul 19, 2014
We stayed here for one night only on route back home from Cornwall. The most striking thing about the hotel is the great decor. The staff and owner were friendly. Our room, at the front of the hotel, was beautifully decorated and was comfortable with a very large comfy bed, freestanding bath and lovely shower room. There were quality perfumed toiletries provided in the room--hand cream, body lotion, shampoos etc which you can also buy from the hotel if you want to. Didn't get much time to experience everything as we were only there for one night but would definitely recommend to anyone considering booking here. There was a mix up with our payment which resulted in us paying twice but after a phone call to the staff when we got home they apologised and refunded the money without any fuss or complication.
5 out of 5
Recommended
for Couples
by A verified traveler from uk

I never want to stay anywhere else again

Posted Jul 14, 2014
Pros: Everything
Location: Cheltenham has lots to offer and we enjoyed Jamie's Italian in the Old Court House.
The hotel has a real wow factor and we loved our room. The stay felt like a treat from start to finish.
5 out of 5
Recommended
for Everyone
by Andy from Birmingham, UK

Awesome hotel

Posted Jun 30, 2014
This hotel is superb. A home from home feel, with a high quality yet laid back vibe. Conveniently located, luxurious, myself and my other half can't say enough good things about it!
5 out of 5
Recommended
for Couples
by A verified traveler from Taunton area, Somerset

Elegant, quiet hotel with a feel of luxury

Posted Mar 29, 2011
Very pleased with the hotel. Not an inexpensive stay but we were looking for a special hotel rather than a bargain. Staff very helpful. Dinner and breakfast good.