Business Room, 1 King Bed | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews of Days Inn by Wyndham Goodlettsville/Nashville

2 out of 5
Days Inn by Wyndham Goodlettsville/Nashville
909 Conference Drive, Goodlettsville, TN

Reviews

7.4

Good

Rating 10 - Excellent. 325 out of 1003 reviews" "
Rating 8 - Good. 281 out of 1003 reviews" "
Rating 6 - Okay. 181 out of 1003 reviews" "
Rating 4 - Poor. 112 out of 1003 reviews" "
Rating 2 - Terrible. 104 out of 1003 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Addordable in a nice location
Stayed 1 night in Apr 2024
Response from Manager on May 10, 2024
Hello David,We are glad to hear you found our hotel affordable and in a great location for your needs. We appreciate your feedback and hope to welcome you back again soon for another enjoyable stay.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice quiet place for a quick trip to Nashville
Stayed 2 nights in Apr 2024
Response from Manager on May 10, 2024
Hello David,We are glad to hear that you found our hotel to be a peaceful spot for your visit to Nashville. Your feedback is valuable to us, and we hope to welcome you back soon for another enjoyable stay.

6/10 Okay

Heather, Winnebago

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The continental breakfast is limited. We found out after getting there that the pool doesn’t open until next week, Which we were bummed about because we were never told before going that it was closed and there were pictures advertised on expedia of a pool as if it would be available. The computer in the lobby we were told doesn’t work. One day room service took our towels, but never replaced them and when we called, they told us we had to come down to get more because there’s only one Person working. Luckily i had somebody with me that could go down and get me a towel after showering. We were there for four days and housekeeping never change the sheets, Only change out towels.
Stayed 4 nights in May 2024
Response from Manager on May 6, 2024
Hello Heather,We apologize for any inconvenience you experienced during your recent stay with us. We regret to hear your disappointment with the pool closure and amenities provided. Your feedback about the breakfast variety, pool availability, computer access, and housekeeping service is duly noted. We appreciate you bringing these matters to our attention for future improvements to better serve all of our guests.

6/10 Okay

Ann

Traveled with partner
Average stay. Nothing bad about the room. For what i paid it was clean and thats all that mattered to me.
Stayed 2 nights in May 2024
Response from Manager on May 6, 2024
Hello Ann,We appreciate your feedback and are glad to hear you found the room clean during your stay. We strive to provide a comfortable experience for all our guests. Your comments will be shared with our team to continue improving our services.

4/10 Poor

Phil

Traveled with family
Liked: Staff & service
Disliked: Amenities
This is a motel-style property: there are no interior halls and every room has a door to the outside. The room was fine: reasonably (but not exceptionally) clean with comfortable beds and a reasonably quiet air conditioning unit. The staff was friendly and efficient. We were disappointed with the breakfast since it had only a limited selection of sweet items and virtually no protein.
Stayed 1 night in Apr 2024
Response from Manager on May 7, 2024
Hello Phil, We value your feedback and are glad to hear you found our rooms comfortable and our staff friendly. We appreciate your comments on the breakfast selection and will share this with our team for future improvements. We hope you had an overall pleasant stay and welcome you to reach out to management directly for any further concerns.

4/10 Poor

Ashley

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Flies in the sink. Horribly leaky shower/tub flooded the bathroom floor. When I went to go get towels to clean up the mess, there were large spiders hiding inside of the towels. Also…someone knocked on my door late at night. I noped out quickly in the morning.
Stayed 1 night in May 2024
Response from Manager on May 4, 2024
Hello Ashley,We're sorry to hear about the challenges you faced during your stay. We take all feedback seriously and will share your concerns with the appropriate teams for review and improvement. Your comfort and safety are a top priority for us, and we strive to address all issues promptly. Thank you for bringing this to our attention.

6/10 Okay

Kurt Duane

Disliked: Amenities, property conditions & facilities
Room was ok. TV had to be unplugged to turn off. Very dirty wash cloth was given for use. Mirror had corner taped on after being broken.
Stayed 8 nights in Apr 2024
Response from Manager on May 2, 2024
Hello Kurt Duane, Thank you for taking the time to provide feedback on your recent stay. We appreciate your comments and apologize for any inconvenience you experienced. Your concerns will be shared with our team for review and improvement opportunities.

6/10 Okay

Julie, Aiken

Traveled with family
It was fine staying here. Very convenient and seemed clean. Only….Continental Breakfast was very very minimal. Very minimal. And if you need ice close to 8:45 pm in the lobby, you might get a dirty/annoyed look from the staff. Offerings of TP & Towels are also very minimal. But, it was ok. Just some really minimal amenities. There is a fabulous restaurant across the street Chef’s Market which is awesome! But you’ll want to drive down there as it’s a busy highway, so, yes, this place is in a convenient location.
Stayed 3 nights in Apr 2024
Response from Manager on May 1, 2024
Hello Julie, Thank you for sharing your feedback with us. We appreciate your comments about the cleanliness and convenient location of the hotel. We will share your input regarding breakfast and amenities with our team for further review. It's great to hear you enjoyed Chef’s Market across the street. We hope to welcome you back for another visit soon.

8/10 Good

Ted

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All they had for breakfast was dry cereal and toast
Stayed 1 night in Apr 2024
Response from Manager on May 1, 2024
Hello Ted,We appreciate your feedback regarding our breakfast options. Your comments will be shared with our team to continue improving our guest experience. Thank you for taking the time to review your stay with us.

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Friendly staff
Stayed 1 night in Apr 2024
Response from Manager on May 1, 2024
Hello Andrea,We are delighted to hear that you found our hotel nice, clean, and that our staff was friendly during your stay. Your feedback is appreciated as we strive to provide exceptional service to all our guests. If you have any further comments or concerns, please feel free to reach out to our management team.

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2024
Response from Manager on Apr 28, 2024
Hello Lisa,We are glad to hear that you had a positive experience during your stay with us. If you have any further feedback or suggestions, please feel free to share them with us. Your satisfaction is important to us. Thank you for choosing our hotel for your accommodation needs.

10/10 Excellent

Sebastian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Feb 2024
Response from Manager on Apr 28, 2024
Hello Sebastian,We appreciate your positive feedback and are delighted to hear that you had a great stay with us. We hope to welcome you back in the future for another fantastic experience.

6/10 Okay

Valentina

Liked: Staff & service
The property was decent. If you have a car is about 15-20mins to downtown so that’s a plus. Area had some limited dining options. Place could use an update. Staff was friendly. Breakfast is very limited, tea, coffee, cereals and muffins. Overall is a decent stay for a quick trip.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 26, 2024
Hello Valentina,We're glad you found our location convenient for your visit to downtown. Our team appreciates your kind words about their service. Thank you for your feedback on our facilities and breakfast offerings. We value your input and will consider it for future improvements.

4/10 Poor

Abdulmunim

Disliked: Cleanliness, staff & service, property conditions & facilities
The lady of reception is so rude she will abuse you spanish dosnt answer any questions if you ask question she get mad
Stayed 4 nights in Apr 2024
Response from Manager on Apr 25, 2024
Hello Abdulmunim, We apologize if your experience with our receptionist did not meet expectations. We value all feedback and will address this matter internally to ensure excellent service for future guests. Your comments will help us improve our guest experience and we appreciate you bringing this to our attention.

2/10 Terrible

Loyda

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I opened one of the drawers and it was filled with roches crawling all over , I couldn’t even sleep thinking about it. I would not ever stay in a place like this !!!
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Loyda, We are sorry to hear about your experience, as this is not typical of our hotel standards. Cleanliness is our top priority, and we will address this issue with our housekeeping team immediately. Your feedback is valuable in helping us maintain our high standards of quality for all our guests.

4/10 Poor

Kenneth

Stayed 1 night in Apr 2024
Response from Manager on May 8, 2024
Hello Kenneth, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us to discuss any specific concerns you may have had during your stay. We value your feedback and would welcome the opportunity to address any issues.

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manish was very friendly at the front. Quite area with several food choices.
Stayed 1 night in Apr 2024
Response from Manager on Apr 13, 2024
Hello Candy,We are delighted to hear that Manish provided friendly service during your stay. Our hotel is conveniently located near a variety of dining options for our guests to enjoy. We hope you had an overall pleasant experience and look forward to welcoming you back in the future.

6/10 Okay

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was very affordable being just outside of Nashville. However you get what you pay for. The room was very clean and I felt safe but the property needed a facelift. The ceiling was peeling off and the breakfast was non existent. Just muffins, toast and cereals.
Stayed 3 nights in Mar 2024
Response from Manager on Apr 9, 2024
Hello Kelsey, We appreciate your feedback and are glad to hear you found the room clean and felt safe during your stay. We are always looking for ways to enhance our guests' experience, so we'll share your comments about the property condition and breakfast options with our team for consideration. Thank you for choosing to stay with us and we hope to welcome you back in the future.

4/10 Poor

Katherine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very unkept dirty rooms. Basic breakfast not worth the booking. Close to downtown but would recommend skipping this place.
Response from Manager on Apr 9, 2024
Hello Katherine, We apologize for your experience and appreciate your feedback. Our team will address the cleanliness issues mentioned to enhance our services. Thank you for bringing this to our attention.

8/10 Good

Christa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing I could say that it was wrong.
Stayed 4 nights in Apr 2024
Response from Manager on Apr 9, 2024
Hello Christa, We are delighted to hear that you had such a wonderful experience during your stay. Your satisfaction is our top priority, and we hope to welcome you back for more flawless moments in the future.

4/10 Poor

Ely, Rock Springs

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our blanket had burn holes in it, and there was a dirty towel left behind in our bathroom from the previous person. Also the room was not clean.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Ely, We appreciate you sharing your feedback with us. Your comments have been noted, and we will address this with our housekeeping team to ensure our high standards are maintained to avoid such oversights in the future. Thank you for bringing this to our attention, we hope you will consider staying with us again for an improved experience.

2/10 Terrible

JOSHUA

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door to bathroom did not shut because it’s missing pieces to the door knob, carpet was wet and the breakfast was a joke. Only had fruit loops, corn flakes, orange juice, old and dried out small muffins and chocolate donuts, oatmeal packets and a toaster for toast. Not ideal very basic
Response from Manager on Apr 9, 2024
Hello JOSHUA, We appreciate your feedback and apologize for the inconvenience you experienced during your stay. We will address the door knob and carpet issues with our maintenance team for immediate resolution. Your comments regarding the breakfast options have been noted for potential improvements in the future. Thank you for bringing these concerns to our attention.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property that has been “updated”. The room is clean. No frills. Walked across hwy to restaurant. Quiet.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Sandy, We appreciate your feedback on our hotel. We ensure our rooms are kept clean and offer a peaceful environment. If you need any assistance in the future, please don't hesitate to reach out to us.

10/10 Excellent

Edwina

Liked: Staff & service
Quick and easy!!
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Edwina,We appreciate your feedback and are glad to hear you found your stay convenient. If you have any further comments or suggestions, please don't hesitate to contact us.

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on Apr 4, 2024
Hello Samantha, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

6/10 Okay

Allie

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Manager on Apr 4, 2024
Hello Allie, We appreciate you choosing our hotel for your stay. If you have any feedback you would like to share with us, please don't hesitate to reach out. We hope to welcome you back in the future for an even better experience.

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice motel. The facility is very clean & the rooms are spacious. Beds were comfortable & actually queen size. Just cold items for breakfast mostly, but you could make toast or oatmeal and the coffee was good.
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Chris, We are pleased to hear that you enjoyed our clean and spacious rooms, comfortable queen-sized beds, and breakfast options. Your feedback is valuable to us as we strive to provide a pleasant stay for all our guests. Kindly reach out to our management team directly for any further assistance.

4/10 Poor

Amber

Stayed 1 night in Mar 2024
Response from Manager on Apr 18, 2024
Hello Amber, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to our team with any specific feedback to help us improve. We value your input and would like the opportunity to address any concerns you may have had.

10/10 Excellent

julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quick check in, convenient to highway and dining options. Nice big room.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello julie,We're delighted to hear that you found our check-in process efficient and enjoyed the convenience of our location. It's wonderful to know that you appreciated the spaciousness of your room. Should you have any future stays with us, feel free to reach out for assistance.

10/10 Excellent

Vanesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff :-) clean place. Thanks :-)
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Vanesa,We are delighted to hear that you found our staff accommodating and enjoyed our clean facilities. Your satisfaction is our top priority. If you have any more feedback or need assistance in the future, please don't hesitate to reach out to our management team.

4/10 Poor

Izzy

Stayed 2 nights in Mar 2024
Response from Manager on Mar 29, 2024
Hello Izzy, We are sorry to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues.

4/10 Poor

KAREN, BROOK PARK

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Man at reception desk desk was rude!!! Breakfast was stingy!-yogurt, toast, stale mini donuts, stale mini muffin, and cold cereal.
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello KAREN,We are sorry to hear about your experience at the reception desk and with the breakfast offerings. Your feedback is valuable for us to improve our services. We hope you will consider reaching out to our management team to further discuss your concerns.

8/10 Good

Stephanie

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The room was not as advertised in picture. Shade needs to be replaced in window. There were hardly any breakfast options to choose from.
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Stephanie,We appreciate your feedback and will address the issues mentioned accordingly. Your comments will help us improve our services for future guests. Thank you for bringing these to our attention.

6/10 Okay

andrea

Stayed 1 night in Mar 2024
Response from Manager on Apr 13, 2024
Hello andrea,We appreciate you choosing our hotel for your stay. We hope you had an enjoyable time with us, and we look forward to welcoming you back soon to ensure your next stay is even better.

4/10 Poor

Aria

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Despite having a sign saying the room was smoke free and there would be a cleaning fee tacked on, our room smelled like smoke when we arrived. Bath was broken (shower still worked). Pillows were lumpy, blankets were old. Breakfast was meh. The water pressure of the shower was great, but the water itself smelled heavily of chlorine. The location was great for travelers to spend the night as it was right off the highway for easy coming and leaving.
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Aria, We appreciate your detailed feedback about your recent stay, and we apologize for any inconvenience you experienced. We're glad you found our location convenient for your travels. Your comments have been shared with our team for review and improvement purposes. We hope to have the opportunity to welcome you back in the future for a more pleasant stay.

4/10 Poor

Becki

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok so I have a lot to say so let me start with the positive. The staff were amazing! Friendly, helpful, and professional. They did the best they could with what they had to work with. The beds were comfortable and clean. Towels were free from spots or stains and we're fresh smelling. Ok now on to the not so positive. The in room coffee pot had no coffee, creamer or sugar. The fridge had not been wiped out from the previous guest. I personally cleaned it before I put our soda in it. The bathroom lights didn't all work. The heat lamp would not turn on. It had a timer switch and in my thinking oh this is how to make it work I turned it and it popped back and cut the end of my finger. Nothing horrible just very unexpected. The lamp by the bed randomly would flash off and on. There is like zero water pressure at the hotel so if you have thick hair plan on a long long shower to wash your hair or there's a salon down the street It's on the main road so there's quite a bit of road noise. However if your needing just a place to sleep and move on the next morning the beds are comfortable. Remember you get what you pay for. Again the staff are great
Stayed 4 nights in Mar 2024
Response from Manager on Mar 19, 2024
Hello Becki, We appreciate your kind words about our staff's professionalism and helpfulness, as well as the cleanliness of our beds and towels. Your feedback about the in-room amenities and maintenance issues are duly noted and will be shared with our team for improvement. We regret any inconvenience caused and will address these aspects to ensure a more seamless experience for our future guests. Thank you for taking the time to share your insights with us.

10/10 Excellent

Debbie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to shops and food and close to airport
Stayed 1 night in Mar 2024
Response from Manager on Mar 19, 2024
Hello Debbie,We are thrilled to hear that you found our hotel's location to be convenient for your needs. Being close to shops, restaurants, and the airport is a great advantage for our guests. We hope you had a comfortable stay with us and enjoyed your time in the area. Feel free to reach out to our management if you have any further feedback or inquiries.

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stay for the night in between travels destination
Stayed 1 night in Mar 2024
Response from Manager on Mar 19, 2024
Hello Christine,We are delighted to hear you found our hotel convenient for your stopover. We hope you had a pleasant rest and enjoyed our services. If you have any further feedback, feel free to reach out to us.

6/10 Okay

Marcia

Traveled with partner, Traveled with pets
Disliked: Staff & service
The check-in procedure was not good. Apparently they were having issues with the computer. They did not give us any receipt…at check in or even in the morning when we left. We hope our receipt from Expedia is actually what we paid Very scant “breakfast”
Stayed 1 night in Mar 2024
Response from Manager on Mar 17, 2024
Hello Marcia,We apologize for any inconvenience you experienced during check-in. Please feel free to reach out to our management for clarification on your billing. We appreciate your feedback on the breakfast offerings and will take it into consideration for future improvements.

2/10 Terrible

Melesoji

Stayed 1 night in Mar 2024
Response from Manager on Apr 4, 2024
Hello Melesoji, We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to reach out to us directly with any details on how we can improve our services for the future. We value your input and would love to make things right for you.

6/10 Okay

Tina

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Manager on Mar 16, 2024
Hello Tina, We appreciate you choosing our hotel for your stay. If there are any specific areas you feel we can improve on, please don't hesitate to contact us directly so we can address them accordingly. We hope to welcome you back in the future.

10/10 Excellent

Dillon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the overnight business traveller. Clean, good water pressure in shower, easy parking in front of hotel room. Breakfast is to-go style. No frills.
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello Dillon,We appreciate your positive feedback regarding our convenient amenities and services. Our team is delighted to have provided you with a comfortable stay tailored to a business traveller's needs. Should there be any issues, we recommend reaching out to our management directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello Patricia, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

2/10 Terrible

Jessica Lee

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are extremely ran down and dirty. I checked out about a half hour after I checked in. I was traveling alone for the first time and did not feel safe.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 14, 2024
Hello Jessica Lee, We are sorry to hear about your experience and appreciate your feedback. Our team takes cleanliness and guest safety very seriously, and we will address this matter promptly. Your comments will help us improve for future guests.

6/10 Okay

Margaret, Dayton

Bathroom needs thorough cleaning. Leaking toilet so water filled toilet tank every 15 minutes.
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Margaret, We appreciate your feedback regarding the cleanliness of the bathroom and the maintenance issue you experienced during your stay. We will address these concerns with our team to ensure our high standards are being met. Thank you for bringing this to our attention.

6/10 Okay

Carlos

Business traveler, Traveled with partner
Nice
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Carlos, We appreciate your positive feedback and are delighted you enjoyed your stay with us! If there's anything we can do to enhance your future experiences, please don't hesitate to let us know.

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value.
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Thomas,We appreciate your positive feedback on our hotel's value. If you have any further comments or suggestions, please do not hesitate to reach out to our management team.

2/10 Terrible

Jeremy

Stayed 1 night in Mar 2024
Response from Manager on Mar 31, 2024
Hello Jeremy,We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly to discuss any concerns you may have so we can address them accordingly.

2/10 Terrible

Vanessa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks nothing like the pictures, its ugly and nasty. I wanted to leave right away! When I was checking in the lady was rude, she was on the phone the whole time. When I got the keys she basically threw it at me and said its upstairs. The room was dirty, my husband and I went to buy cleaning supplies and towels. We called to let them know about the faucet leaking and when "maintenance" showed up, he said we just needed to close it right. The faucet leaked all weekend.
Response from Manager on Mar 1, 2024
Hello Vanessa, We're disappointed to hear about your recent experience. We take guest feedback seriously and strive for exceptional service. Your concerns will be shared with the relevant teams for improvement. We apologize for any inconvenience caused during your stay and regret that your expectations were not met. We appreciate you bringing this to our attention for ongoing evaluation and enhancement.

10/10 Excellent

Haydee Alberti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like very much. It's quiet and beautiful place
Stayed 2 nights in Feb 2024
Response from Manager on Feb 22, 2024
Hello Haydee Alberti,We are delighted to hear that you found our hotel to be a quiet and beautiful place during your stay. Your feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable experience.