3 outdoor pools, pool umbrellas, sun loungers

Reviews of Corallium Dunamar by Lopesan Hotels - Adults Only

4 out of 5
Corallium Dunamar by Lopesan Hotels - Adults Only
Calle Helsinki, 8, Playa del Ingles, San Bartolome de Tirajana, Gran Canaria

Reviews

8.6

Excellent

Rating 10 - Excellent. 108 out of 277 reviews" "
Rating 8 - Good. 136 out of 277 reviews" "
Rating 6 - Okay. 23 out of 277 reviews" "
Rating 4 - Poor. 8 out of 277 reviews" "
Rating 2 - Terrible. 2 out of 277 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, dedicated and professional hotel staff. The food was excellent, they offered a variety of different dishes. There are also vegan options like soy milk for your Cappuccino. Every evening live singers play in the nice hotel bar. We enjoyed that a lot! The location is really good - the beach is just across the streets. I can only recommend the hotel.
Stayed 7 nights in Apr 2024
Response from Corallium Dunamar Team on Apr 24, 2024
Dear Stefanie,Thank you for your recent stay at our Corallium Dunamar by Lopesan Hotels and for taking the time to write a review.We are happy and thankfull for your positive feedback. This keeps us motivated to deliver the service we so believe in. If we could make a suggestion; for you next stay try/book our Unique experience with for example an excellent a la cart breakfast, exclusive Solarium area with yacuzzi and my free extras on your room. We are looking forward welcoming you soon again as out guests.Kind regards,Guest Relations Team

4/10 Poor

Daniel, Rochester

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Relaciones públicas on Feb 17, 2024
Buenos días Daniel, Gracias por valorar Corallium Dunamar. En caso de que quiera transmitirnos su disconformidad no dude en comentárnoslo para poder mejorar su satisfacción la próxima vez. Gracias y un saludo.

10/10 Excellent

Navroz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jan 2024
Response from Public Relations on Feb 11, 2024
Dear Sir or Madam , Thank you for choosing us for your last visit to Gran Canaria. We are very pleased to know that you enjoyed your stay at the hotel. Thank you for sharing your experience with the rest of the travelers and for showing us the way forward with your comments. We look forward to seeing you again soon. Best regardsPublic Relations

10/10 Excellent

Darcie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I enjoyed our stay. We paid for the lavish breakfast buffet and recommend it. The room was spacious and clean and we had a view of the ocean. The only thing that was difficult was getting access to a chaise in the sun near the pool. They were scarce and it was competitive to claim one! Also, people would put their towels down and leave for hours, which was aggravating. The proximity to Playa Inglés was spectacular and we enjoyed early morning walks on the beach. Beware of the nudists, if that sort of thing bothers you (it amuses me).
Stayed 4 nights in Jan 2024
Response from Public Relations on Jan 10, 2024
Dear Darcie, Our main goal is to provide excellent service to our customers. We work hard every day to achieve this and there is no better reward than to read a positive review like the one you have written. Thank you. We look forward to maintaining this relationship in the future and hope to have the pleasure of your visit in the future. Yours sincerelyPublic Relations

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel!
Lovely hotel, very clean, great location, 3 smallish pools, showers take ages to warm up, the gym could do with investment, charged €10 per hour for late check out which was a bit mean!
Stayed 7 nights in Dec 2023
Response from Public Relations on Dec 10, 2023
Dear guests,Thank you for sharing your review while staying at Corallium Dunamar by Lopesan hotels.The well-being of our guests is very important to us, which is why we take their feedback very seriously and make sure to consider comments such as yours for the improvement of our services and facilities.We are very sorry to hear that despite you saying that it is a lovely hotel, you have had some issues during your stay.We would like to apologize again for the inconveniences experienced, and hope that despite all, you are still able to enjoy your stay on this wonderful island. It would be a pleasure being able to welcome you back at Corallium Dunamar.With very kind regards,Public Relations

10/10 Excellent

Lyndsey

Stayed 5 nights in Nov 2023
Response from Public Relations on Jan 10, 2024
Dear Lyndsey, Thousands of visitors stay with us each year, but we still feel as happy as the first day when a client lets us know that their time in the hotel was satisfactory. We would like to thank you for the trust that you placed in us. We hope that there are still some corners of Gran Canaria for you to discover and that you do so together with us again. With kind regardsPublic Relations

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very good , staff very friendly, Super breakfast offered Would return to this hotel again
Stayed 3 nights in Nov 2023
Response from Public Relations on Nov 25, 2023
Dear Guests,We would like to thank you very much for your confidence in the Hotel Corallium Dunamar.It is a great satisfaction to know that your stay has been pleasant and has met your expectations.We look forward to welcoming you again.Yours sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very lucky that I had reserved unique area because if not loungers are poor in other areas and buffet food not up to standard However unique lounge good
Stayed 7 nights in Nov 2023
Response from Public Relations on Nov 25, 2023
Dear Guests,We would like to thank you very much for your confidence in the Hotel Corallium Dunamar.It is a great satisfaction to know that your stay has been pleasant and that the Unique service has met your expectations.We look forward to welcoming you again.Yours sincerely,

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Public Relations on Nov 19, 2023
Sehr geehrter Daryl,Unser Hauptziel ist es, unseren Gästen einen exzellenten Service zu bieten. Wir arbeiten jeden Tag hart, um dies zu erreichen, und es ist keine bessere Belohnung, als eine positive Meinung über uns wie Ihre zu lesen. Herzlichen Dank. Wir hoffen, diese Beziehung mit Ihnen auch in Zukunft zu erhalten und das Vergnügen , Sie erneut bei uns begrüßen zu können. Mit freundlichen GrüßenPublic Relations

6/10 Okay

Angel Luis

Liked: Cleanliness, staff & service
Close to the beach
Stayed 7 nights in Aug 2023
Response from Public Relations on Sep 2, 2023
Dear guests,Thank you for sharing your review while staying at Corallium Dunamar by Lopesan hotels.The well-being of our guests is very important to us, which is why we take their feedback very seriously and make sure to consider comments such as yours for the improvement of our services and facilities.We are very sorry to hear that despite you saying that it is a lovely hotel, you have had some issues during your stay.We would like to apologize again for the inconveniences experienced, and hope that despite all, you are still able to enjoy your stay on this wonderful island. It would be a pleasure being able to welcome you back at Corallium Dunamar.With very kind regards,Public Relations

8/10 Good

Alec

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean hotel with all the necessary covered. Lack of information available (IE print out of meal times, bar opening times, check out times etc). Couple of helpful staff but also barmaids with faces like thunder and a grump that didn't shift all week.
Stayed 7 nights in May 2023
Response from Public Relations on May 31, 2023
Dear guests,Thank you for sharing your review while staying at Corallium Dunamar by Lopesan hotels.The well-being of our guests is very important to us, which is why we take their feedback very seriously and make sure to consider comments such as yours for the improvement of our services and facilities.We are very sorry to hear that despite you saying that it is a lovely hotel, you have had some issues during your stay.We would like to apologice again for the inconveniences experienced, and hope that despite all, you are still able to enjoy your stay on this wonderful island. It would be a pleasure being able to welcome you back at Corallium Dunamar.With very kind regards,Public Relations

2/10 Terrible

Glen

Stayed 7 nights in Feb 2023
Response from Public Relations on May 20, 2023
Dear Glen,Feedback from our guests gives us the opportunity to see our hotel through their eyes and to point out areas for improvement in order to optimize the stay of our future guests. We are therefore very grateful that you have taken the time to tell us about your personal experiences in the hotel.We regret that we did not meet your expectations regarding your stay in our hotel. We appreciate your feedback and are sure that it will help us to constantly improve. We will discuss the incident with the relevant team.However, we would be very pleased if we could serve you again in the future and exceed your expectations.Yours sincerelyPublic Relations Department

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Great staff and very good food. Had a great time. Super recommend.
Stayed 7 nights in May 2023
Response from Public Relations on May 20, 2023
Dear Sergio,Thank you for sharing your opinion about your recent stay at the Corallium Dunamar Hotel.Customer satisfaction is our satisfaction. Thank you for letting us know that everything was perfect during your stay and for giving us such excellent ratings. From them it is easy to deduce that your stay in our hotel has fulfilled your best expectations.We hope to see you again very soon.Kind regards, Public Relations

6/10 Okay

Terrence

Liked: Cleanliness, amenities, property conditions & facilities
quiet not too exciting pools were ok. wouldnt return tho
Stayed 3 nights in Apr 2023
Response from Public Relations on May 8, 2023
Dear guests,First of all, we would like to thank you for choosing our hotel and for sharing your feedback on your experience with us.We greatly appreciate the time you took to share your fantastic feedback with Google.com readers.On the other hand we are glad to hear that you enjoyed the service of our team, we will be sure to share your kind words, especially to the concerned departments you mentioned, which we are sure will mean a lot to them. It was a pleasure to serve you.We look forward to seeing you again soon.Best regards.Yours sincerelyPublic Relations

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel good location but can do better
Overall, the stay was very good and it’s our third stat in the last four months. The hotel is good, with good ammenaties in a very good location The staff are generally very good especially in the unique breakfast restaurant. There are issues in terms of the delays when ever you go to reception, including check-in or if you require something as simple as a new key, over 15 minutes wait is really not acceptable. The way time is always excessive. They also have a individual checkin desk for unique guests, which in the three times I have been there totalling 25 days, I have only ever seen that desk manned on one occasion.
One of 3 pools
View from our 12th floor room
Gym
View from Unique Bar/Restaurant
Stayed 9 nights in Apr 2023
Response from Public Relations on Apr 30, 2023
Dear Stephen,Thank you for sharing your review while staying at Corallium Dunamar by Lopesan hotels.The well-being of our guests is very important to us, which is why we take their feedback very seriously and make sure to consider comments such as yours for the improvement of our services and facilities.We are very sorry to hear that despite you saying that it is a lovely hotel, you have had some issues during your stay.We would like to apologize again for the inconveniences experienced, and hope that despite all, you are still able to enjoy your stay on this wonderful island. It would be a pleasure being able to welcome you back at Corallium Dunamar.With very kind regards,Guest relations

10/10 Excellent

Natascha, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fresh, clean, modern in a boheme style. The rooms are big and with a nice balcony and there are a lot of cozy outside areas within property grounds. The buffet is also good and Luna has a good program with pilates, yoga, aqua fitness and more than one can join. All staff was really friendly and service minded except some of the male staff in the reception which was not very friendly and made it seem like we were ”in their way“ for asking them very basic things (twice during our week stay). A little weird as all other staff was so forthcoming, sweet and friendly! But all in all we had an amazing time at the hotel 😊 Playa des ingles is a very touristic and quite worn down area but the beach is beautiful and very wide and long.
Stayed 7 nights in Apr 2023
Response from Public Relations on Apr 30, 2023
Dear Natascha,Thank you for sharing your opinion about your recent stay at the Corallium Dunamar Hotel.Customer satisfaction is our satisfaction. Thank you for letting us know that everything was perfect during your stay and for giving us such excellent ratings. From them it is easy to deduce that your stay in our hotel has fulfilled your best expectations.We hope to see you again very soon.Best regards,Public Relations

10/10 Excellent

CYNTHIA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A perfect location to explore the Dunes of Maspalomas. Friendly staff and lovely facility and grounds. Food ( all inclusive) was pretty good, it would be the only area of any disappointment was the variety of options, particularly breakfast. All in all we were very happy! Good value for the money.
Stayed 3 nights in Mar 2023
Response from Public Relations on Mar 27, 2023
Dear Cynthia,We would like to thank you for sharing your opinion about your recent stay at the Hotel Corallium Dunamar by Lopesan hotels. Our guests' satisfaction is our satisfaction. Thank you for letting us know that everything was perfect during your stay and for giving us such excellent ratings. From them it is easy to deduce that your stay at our hotel has met your best expectations.We hope to see you again very soon.Best regards.Public Relations

8/10 Good

John G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good facilities and position
Great hotel with good facilities and free keep-fit/yoga/pilates classes provided in the main pool, or on the nearby beach. The local beach-side shops and restaurants were fairly basic/tacky, but the nearby town-side eateries were much better quality fare. The hotel buffet was comprehensive and good, and the a la carte restaurant good value (excellent Lamb Tagine). One negative was that the towels in our bathroom were past their best, perfectly clean but small and thin, whereas the pool towels were much better quality and substantial. Another minor irritation were the paper napkins in the buffet, a decent linen napkin (as in the a la carte restaurant) would have been appreciated. Neither of these minor irritations spoilt a thoroughly enjoyable holiday in an ideally positioned hotel.
Stayed 7 nights in Feb 2023
Response from Public Relations on Mar 27, 2023
Dear We would like to thank you for sharing your opinion about your recent stay at the Hotel Corallium Dunamar by Lopesan hotels. Our guests' satisfaction is our satisfaction. Thank you for letting us know that everything was perfect during your stay and for giving us such excellent ratings. From them it is easy to deduce that your stay at our hotel has met your best expectations. However, we take note of your constructive criticism, which is valuable for us in order to improve our services on a daily basis.We hope to see you again very soon.Best regards.Public Relations

10/10 Excellent

Weihua, Brussels, Belgium

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great choice to experience the unique feature of the island, the sand dune along the coast. It is literally right out there for you to explore, so much fun.... The view from the balcony, the largest and best balcony I have seen, is exciting overlooking the ocean, the sand dune, the people, and stars in the sky at night... The front desk people are very friendly and helpful. Had a great stay...
Stayed 6 nights in Feb 2023
Response from Public Relations on Mar 27, 2023
Dear Weihua,We would like to thank you for sharing your opinion about your recent stay at the Hotel Corallium Dunamar by Lopesan hotels. Our guests' satisfaction is our satisfaction. Thank you for letting us know that everything was perfect during your stay and for giving us such excellent ratings. From them it is easy to deduce that your stay at our hotel has met your best expectations.We hope to see you again very soon.Best regards.Public Relations

10/10 Excellent

Stephen Edmund-Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always friendly, efficient and nothing was too much trouble. Everyone had a smile on their face. I thoroughly enjoyed my stay and will be back there again. The location is also brilliant.
Response from Public Relations on Jan 6, 2023
Dear Stephen Edmund-Lyn,Thank you for sharing your opinion about your recent stay at the Hotel Corallium Dunamar.Customer satisfaction is our satisfaction. Thank you for letting us know that everything was perfect during your stay and for giving us such excellent ratings. From them it is easy to deduce that your stay in our hotel has fulfilled your best expectations.We hope to see you again very soon.Best regards,

10/10 Excellent

Luciana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Georgina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel! It was quiet, friendly and relaxing. Ww would definitely go back.
Stayed 7 nights in Mar 2022
Response from Public Relations on Apr 10, 2022
Dear guests, On behalf of the entire Corallium Dunamar team we would like to thank you for taking the time to give us this fantastic rating. We look forward to welcoming you again. Yours sincerely, Public Relations

10/10 Excellent

Tina Joanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the water workouts in the pool, shame there was no entertainment
Stayed 4 nights in Mar 2022
Response from Public Relations on Apr 10, 2022
Dear guests, On behalf of the entire Corallium Dunamar team we would like to thank you for taking the time to give us this fantastic rating. We look forward to welcoming you again. Yours sincerely, Public Relations

6/10 Okay

Seyed

Traveled with partner
Liked: Cleanliness, staff & service
We had all inclusive holiday and did not eat outside the hotel but unfortunately had food poisoning after dinner one evening. The all inclusive cocktails were watered down (admittedly by the bar attendant). The walls between the bathrooms had no sound proofing at all and everything could be easily heard from next door.
Stayed 3 nights in Feb 2022
Response from Public Relations on Mar 6, 2022
Dear guests, Thank you for your comments and feedback. We are sorry to hear that you experienced issues during your stay, we have had no other instances of guests having problems with the food, and as we spoke in person I hope you will get better and visit us again. Kind regards,

10/10 Excellent

meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff at the hotel were delightful, very helpful accommodating and friendly. The hotel has a spectacular setting looking over the beach with beautiful landscaped gardens with plants and pools on different levels. We were half-board so treated to all you can eat breakfast and dinner which changed every evening. I am in London foodie and thought the food was brilliant. Tasty and unfussy. The variety was huge. I would definitely recommend staying here.
Stayed 4 nights in Feb 2022
Response from Public Relations on Feb 22, 2022
Dear guests, On behalf of the entire Corallium Dunamar team we would like to thank you for taking the time to provide us with this fantastic review. We look forward to welcoming you back again, Public Relations

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
What a fantastic find - we booked relatively last minute and were really pleased with this hotel. We opted for half board and to be honest, the breakfast selection was so good, we remained full through until dinner! Going during winter, I think the hotel was a lot more relaxed then it would be during peak season. All of the staff were so incredibly friendly, especially the restaurant staff. I'd definitely stay here again.
Stayed 5 nights in Feb 2022
Response from Public Relations on Feb 15, 2022
Dear guests, On behalf of the entire Corallium Dunamar team, we would like to thank you for taking the time to give us this review. We look forward to welcoming you again, Public Relations

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, room comfort
Awesome stay at Corallium Dunamar!
We had a great stay at Corallium Dunamar! The hotel is exactly as pictured. We loved the chairs on the balcony in the main lobby bar - overlooking the sea. We did all inclusive and it was great value. The prices for extra drinks and food outside of the all inclusive were really great value as well. The all inclusive drinks were great for me - rose, sangria, cava and beer but my husband didn’t love the red wine so paid extra for better wine. The weather was not amazing so we didn’t get to try the sun loungers or pools but it all looked really nice. We had great service from everyone. It’s definitely an older crowd but for us that was perfect as we wanted an adults only environment.
Stayed 7 nights in Nov 2021
Response from Public Relations on Nov 29, 2021
At Lopesan Hotel Group we know that the holidays are some of the most important times of the year and that is why it brightens our day to read opinions as positive as yours. Thank you for having gone to the trouble of sharing your experience with us and with other users. If you decided to holiday on Gran Canaria again, it would be our pleasure to see you stay with us again. Kind regards, Public Relations

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2021

8/10 Good

riccardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location of the hotel, so near the beach and water sports. The reception, maintenance, pool attendants, dining, and all the staff are the most respectful and welcoming staff I have met for a very long time. The dining room food and service are terrific a wide and varied menu every day, It can get a bit busy, especially in the morning, turns into a railway station. Unfortunately, it is now an adults-only hotel, so I cannot take some of my family there, 6 guests occupying 3 rooms for a week simply because my grandson is15 years of age and below the accepted age for the hotel. Now on the downside, as it is declared as a four and a half star hotel, there is no porter service to take your suitcases from the taxi drop off to your room, I am 83 years of age, carrying 2 cases up the steps and along the long corridor to the room did NOT give me a good impression. The hotel group as is Lopesan is quite a big company but as is the case with many hotels in Spain, stuck in the 19th century. They charge 2 Euros a night to hire the room safebox, and 1 euro to change your pool towel. On my 1st week I paid about 200 Euros a night for half board, is that not enough to cover the cost of renting the safe box and changing a few towels? My strongest objection is, the used crockery,glasses, etc. are wheeled out of the dining room on trolleys with hard wheels, the whole thing rattles and bumps along past you every 90 seconds while you are at the table trying to enjoy the marvelous food.
Stayed 7 nights in Aug 2021

2/10 Terrible

Konrad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total disappointment
Book another hotel, honestly. If you have to stay in this hotel book room only, as view is really good. Food here is a disgrace, usually cold and totally tasteless. All inclusive drinks are premade and tasteless, not worth a single euro. We've booked double bed, but only twin beds are available apparently. Hotel forces you to choose 30 mins slots for breakfast, lunch and dinner. The latest available slot for dinner is 9pm and they also close at 9pm, so you have few minutes to order. They serve the worst coffe ever, seriously if there would be the worst coffee olympic competition they would win a gold medal. Hotel states that they do everything to fight covid, while at the same time there is only one bar opened from 10am to 6pm so everyone in the hotel have to queue there. All hotel windows looked like they weren't cleaned at all. I've stayed in several hotels in gran canaria and this one was the worst. I will never visit any lopesan hotel again.
Stayed 4 nights in Jul 2021

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magic
The hotel was amazing as were all the staff
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveler

Stayed 5 nights in Jul 2019
Response from CDU on Jul 27, 2019
Thank you very much for your ranking. Sunny regards

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Excellent value and breakfast buffet.
Stayed 2 nights in Jul 2019
Response from CDU on Jul 8, 2019
Dear Enrique, It makes us very happy to know that you had enjoyed your stay and that breakfast has been to your liking. Sunny regards,

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Everything was great! Especially the location, we had the best view ever. The hotel is very updated and amazing. The only complain we had was the WiFi. It was very poor.
Stayed 4 nights in Jun 2019
Response from CDU on Jul 8, 2019
Dear Karolina, thank you very much for your comments, and your constructive critic, which help us to improve the daily service. We hope to see you back soon at our hotel. Sunny regards,

8/10 Good

Alexander

Liked: Cleanliness, property conditions & facilities, room comfort
Almost perfect!
Pros: Great food, amazing location, beautiful hotel, very friendly cleaning staff, lots of perks for all inclusive Cons: Some of the restaurant staff weren't super friendly, and generally the hotel is very tailored towards Germans of a more mature generation. As a young gay couple, we felt like we were ogled a bit now and then, and the staff continually kept on checking in if we were actually all inclusive or not. Overall, we didn't mind the crowd as we wanted a chill holiday, and think the renovated property was beautiful. A few more restaurant staff could probably help them be a bit less stressed!
Stayed 5 nights in Jun 2019
Response from CDU on Jun 22, 2019
Dear Alexander, Thank you so much for sharing your opinion. Your comments help us improve daily service and make decisions for other travelers. We are at your disposal,

8/10 Good

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Más Palomas Hotel
Hotel was nice. Lobby was great. Room was good, we were upgraded to one with balcony. Breakfast was excellent. Parking was available nearby. Hotel was literally across the beach. On the beach boardwalk there were hundreds of shops and restaurants. Also on this beach you can find the famous Más Paloma’s Dunes. Within walking distance the city center offered even more places to eat and drink. Nightlife was amazing!! Multiple karaoke bars and entertainment flooded the lively area.
Stayed 2 nights in May 2019
Response from CDU on May 28, 2019
Good afternoon, thank you very much for your ranking and words, we hope to welcome you back sone at our hotel. Sunny regards

4/10 Poor

peter, LA

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bed sheets stained with blood
Stayed 2 nights in May 2019
Response from CDU on May 28, 2019
Good afternoon, Have you informed anyone of it? Since our bed linen is washed in special laundry, with special treat. Thank´s for your visit, we hope to welcome you back soon. Kind regards

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really nice hotel. Great beach views. Friendly staff. House keeping very good. Great location on the beach, great for evening walks.
Stayed 7 nights in May 2019
Response from CDU on May 21, 2019
Dear Conor, thank you very much for your ranking, and your visit. Will be very nice to welcome you again back soon at our hotel. Sunny regards

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The hotel was great, service was very professional, rooms spacious & well equipped. Breakfast was great and food in restaurant looked very nice too.The location was close to beach & bars shops, restaurants etc but could be quite noisy until early hours so bear that in mind . Pools clean & plenty of sun beds. Staff friendly & efficient.
Stayed 7 nights in Mar 2019
Response from CDU on Mar 16, 2019
Thank you very much for your ranking. We hope to welcome you soon back at our hotel!

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2019
Response from CDU on Mar 8, 2019
Dear Paul, thank you very much for your visit, and for your ranking. We hope to see you very soon in our hotel. Sunny regards

10/10 Excellent

Greg B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maspalomas Magnificence!
This beautiful hotel is augmented by a wonderful and friendly staff. It was a great stay and nice surprise.
Stayed 1 night in Feb 2019
Response from CDU on Feb 17, 2019
Dear Greg B, Thank you very much for your nice words about our hotel. It will be a pleasure to see you again. See you soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy hotel with an excellent location by the beach
Stayed 6 nights in Dec 2018
Response from CDU on Dec 30, 2018
Thank you very much for your ranking. Hope to see you soon at our hotel. Happy New Year!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
Great staff, restaurant management wasn't so nice but the rest was great!
Response from IDU on Dec 25, 2016
Dear Guest, We highly appreciate your comments published on Expedia.com regarding your stay at our Ifa Dunamar We are glad to hear that you enjoyed your stay with us so much and we appreciate the nice words that you have posted. We are paying special attention to the service level in the hotel and we are very happy that we met your expectations. We would be delighted to welcome you again soon and remain at your disposal for anything you might need Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel and was almost perfect, except for the wifi in reception, which was very slow. Having said that, this may be due to the local network and may, therefore, be beyond the hotel's control. The other thing which concerned me a bit was the fact that the shutters next to the window did not close hermetically, meaning that, when the air conditioning was on, it was constantly working against warm air coming in from outside, which is obviously not energy efficient and, therefore, not good for the environment. Apart from that, though, the hotel was beautiful. The cuisine was delightful and, combined with daily exercise, I felt so much better after a ten-day stay there. It actually gave me some tips as to food that I could continue eating back home! :) There were two delightful swimming pools, one with a jacuzzi, the hotel staff were extremely polite and friendly, and in general the hotel was very secure, clean and very well decorated. It was literally a stone's throw from the beach, although I didn't go there, because my skin is very white and, therefore, I needed to watch out for the sun for the first few days. I would say, use factor 50 initially, limit your exposure to the sun and try to avoid the sun between 2pm and 4pm, as this is when it is strongest. The main nightlife area is the Yumbo Centre, which is a short, pleasant walk up a winding, very smart, very modern looking road. There are also a variety of bars along the seafront.
Response from Public Relations Manager on Sep 19, 2016
Dear guest, Thank you very much for your consideration and your nice words about our Hotel. We are looking forward to welcome you again with us and remain. With best regards, Public Relations

10/10 Excellent

Debbie, Kent UK

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel in perfect location
Hotel was lovely across the road from the beach. Everything was perfect only one criticism is the hard beds!
Perfect

8/10 Good

G, Northants UK

Liked: Cleanliness, staff & service
Good Hotel short walk from excellent beach.
I found this IFA Dunamar hotel to be a good clean hotel with a good range of food and drink. In some respects it is in need of a little updating as the décor is showing signs of wear and tear. Pool side accommodation is fine, although many of the other guests still seem to think it is fine to reserve the sunbeds by placing their towels on them as early as 7.30 am. The pools are well kept and clean, with good showers and toilets. My room was clean and tidy with enough storage space for two, although the seating a little care worn. The bed as in most hotels was far too firm for my liking, bordering on bench like. The room had air conditioning which was efficient if a little noisy. The buffet style restaurant was always busy at meal times and I, on occasion found it difficult to find a vacant table. Waiting staff were very good as were the bar staff. Because of the now general ban on smoking inside, the availability of outside seating for non-smokers away from the smoking public, is almost impossible to find, and I found this quite off putting when trying to enjoy an after dinner drink in the fresh air outside. The hotel has one of the best positions in the area close to the beach and local shops as well as the somewhat noisy beach bars. I usually prefer to hire a car so that I can visit the local area at my own pace, but as the hotel has no parking on site and the only other area for parking is a public pay as you go one I had to forgo the use of a car.
Response from Public Relations on Jan 8, 2016
Dear guest, We would like to thank you for choosing Gran Canaria and our hotel for your recent holidays and we for posting your opinion about your stay on Expedia. We appreciate your detailed recapitulation and would like to thank you very much for letting us know the aspects of your stay, all which helps us to improve our services and provide the perfect holiday experience. According to the Spanish Law, we are always eager to inform our guests that there are smoking and no smoking area in the hotel. By informing our guests personally and including the information in the differences posters around the hotel, we trust that our guests heed this policy. Once again, we thank you very much for your feedback. With kind regards, Public Relations

8/10 Good

aldo, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
2nd time to this hotel, great location beach 2 min walk (pool exit) and 10 min walk to yumbo center (exit via reception) there is a big difference . Staff great we stayed on half board both meals Buffett style and a good choice, Few silly things charging for the use of the in room safe and if you want a clean pool towel you had to pay. In room internet was charged for but lobby and restaurant was free.
Response from Dunamar on Nov 29, 2014
Write your comment. Dear Guest, We highly appreciate your comments posted on Expedia and we would like to thank you for your confidence in us by choosing our hotel. We are delighted to hear that your stay with us was to your full satisfaction and that you found everything in our hotel what you need for a perfect holiday. We are especially glad about your praise of our staff, which is of utmost importance for us. It was a real pleasure for us having you with us and we instantly hope to welcome you back on future holidays. With best regards, Heidi Benítez Public Relations