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Reviews of Gateway Inn

2.5 out of 5
Gateway Inn
700 West Main Street, Grangeville, ID

Reviews

8.8

Excellent

Rating 10 - Excellent. 415 out of 824 reviews" "
Rating 8 - Good. 304 out of 824 reviews" "
Rating 6 - Okay. 86 out of 824 reviews" "
Rating 4 - Poor. 14 out of 824 reviews" "
Rating 2 - Terrible. 5 out of 824 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Julee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly
Stayed 1 night in May 2024
Response from MaNawn on May 19, 2024
Thank you for your kind review, we hope to see you again.

8/10 Good

Julie

Liked: Cleanliness, staff & service
It was very clean and the staff were friendly
Stayed 1 night in May 2024
Response from MaNawn on May 15, 2024
Thank you for your review, we hope to see you again.

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A tidy little place with friendly and helpful staff. Complimentary breakfast was up to expectations. Pool was not open, but we had access to the Motel 6. Go see the mastodon early in the day.
Stayed 2 nights in May 2024
Response from MaNawn on May 11, 2024
Thank you for your kind review, we hope to see you again.

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the renovation of the motel and property. The staff was very friendly and helpful . I would definitely stay there again if I am ever in Grangeville again. I also was impressed with the town itself. Shopping and clean. Thank you.
Stayed 1 night in May 2024
Response from MaNawn on May 10, 2024
Thank you for your kind review, we are delighted to hear you enjoyed your stay. We hope to see you again

6/10 Okay

Tomi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was absolutely awesome and treated us better than we expected.
Stayed 2 nights in Apr 2024
Response from MaNawn on May 3, 2024
Thank you for your kind review, we hope to see you again. Please let us know if we can do anything to make your next stay more comfortable.

6/10 Okay

James

Traveled with family
Liked: Amenities
Intense air freshner to cover the wet dog smell after it dissapated. Right by hyway with traffic noise an road construction boise close to property
Stayed 1 night in Apr 2024
Response from MaNawn on May 1, 2024
I sincerely apologize for any discomforts you had during your stay. The air freshener we use is used in all the rooms as a pleasantry, and not meant as a cover; we try to remove odors as soon as we are aware of them. We will have the carpets treated in that room now and we appreciate that you let us know of the situation. Your review was truly helpful and we hope to see you again. We will do all we can to show our gratitude for your insight the next time you stay. Thank you again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from MaNawn on Apr 14, 2024
Thank you for your kind review, we hope to see you again.

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt give property 5 stars breakfast was lacking compared to others and property is not new but spotless and everthing worked. Staff was wonderful and rooms very quiet and restful. Wished for extra pillows. Loved the pet free room. Will be our choice again.
Stayed 1 night in Apr 2024
Response from MaNawn on Apr 5, 2024
Thank you for your kind review. I sincerely apologize for being unclear about the availability of extra pillows. Each room has additional pillows in a drawer in the room, and staff has access to additional pillows if more are needed. We truly hope to see you again, and please don't hesitate to let us know of anything you need during your stay. We look forward to making your stay as comfortable as we can. Thank you again.

10/10 Excellent

Mark

Stayed 1 night in Mar 2024
Response from MaNawn on Apr 22, 2024
Thank you for your kind review, we hope to see you again.

8/10 Good

Holly, Emmett

Stayed 1 night in Mar 2024
Response from MaNawn on Mar 23, 2024
Thank you for your review, we hope to see you again.

6/10 Okay

Cathleen, Poulsbo

Liked: Cleanliness, staff & service, property conditions & facilities
The pillows were small and lumpy and hard Made it very difficult to sleep. Woke up with stiff neck. Breakfast was very sparse on choices.
Stayed 1 night in Mar 2024
Response from MaNawn on Mar 23, 2024
I apologize for your discomfort, we have new pillows that have been put in all the rooms on 3/20/24. Again, I am truly sorry for the discomfort during your stay here.

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people, very friendly and helpful
Stayed 1 night in Mar 2024
Response from tiffany on Mar 4, 2024
thank you for staying with us. We appreciate you staying with us, and hope to see you again!

6/10 Okay

John

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
Very slow check in. Very hard system
Stayed 1 night in Feb 2024
Response from MaNawn on Mar 2, 2024
Thank you for your review.

8/10 Good

Joe

Stayed 1 night in Feb 2024
Response from MaNawn on Mar 23, 2024
Thank you for your review, we hope to see you again.

10/10 Excellent

James

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from MaNawn on Mar 2, 2024
Thank you for your kind review, we hope to see you again.

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from MaNawn on Feb 12, 2024
Thank you for your kind review, we hope to see you again.

10/10 Excellent

Kathie

Traveled with group, Business traveler
My husband and I have stayed here over the years and it is still very nice and comfortable! A great value!
Stayed 1 night in Feb 2024
Response from MaNawn on Feb 9, 2024
Thank you for your kind review, we hope to see you again.

10/10 Excellent

Zachary, Caldwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy booking, nice staff, great prices
Stayed 2 nights in Jan 2024
Response from MaNawn on Jan 29, 2024
Thank you for your kind review, we hope to see you again.

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from MaNawn on Jan 8, 2024
Thank you for your kind review, we hope to see you again.

8/10 Good

Danielle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from tiffany on Dec 29, 2023
Thank you!

10/10 Excellent

Russell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect half way point to meet friend
My friend got there before I did and they let him in the room, great breakfast couple hard boils, bowl of oatmeal and fresh OJ, Very friendly staff, welcoming and all smiles. Seems to be very well managed, great little coffee bistro right there in the parking lot.
Stayed 1 night in Dec 2023
Response from tiffany on Dec 25, 2023
we are glad you had a great stay and hope to see you again!! Thank you!

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from tiffany on Dec 21, 2023
thank you!

10/10 Excellent

Cara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from tiffany on Dec 21, 2023
thank you!

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service
The staff were all so nice and engaged with good recommendations for dinner. It's a great place for what it is.
Stayed 1 night in Nov 2023
Response from tiffany on Nov 20, 2023
thank you! we are glad you had a great stay!

10/10 Excellent

Michelle Shelli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here. All of the sraff are super friendly and this is probably the cleanest place Ive stayed.
Stayed 1 night in Nov 2023
Response from MaNawn on Nov 19, 2023
Thank you for your kind review, we hope to see you again.

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in Nov 2023
Response from Becky on Nov 16, 2023
Thank You!

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Becky on Nov 9, 2023
Thank you

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was somewhat disappointed that we were without WiFi for over a day of our stay. Shower was extremely small for this being a suite. Was wonderful that we were given an accommodation on the bottom level due to a disability that prohibits stairs. Over all impressed with this downtown Grangeville motel.
Stayed 2 nights in Oct 2023
Response from MaNawn on Oct 27, 2023
Thank you for your review, we hope to see you again.

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from MaNawn on Oct 28, 2023
Thank you for your review, we hope to see you again.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonably priced. Best pricing when booked directly with property.
Stayed 1 night in Oct 2023
Response from MaNawn on Oct 16, 2023
Thank you for your review, we hope to see you again.

10/10 Excellent

Brooks

Stayed 1 night in Oct 2023
Response from MaNawn on Nov 3, 2023
Thank you for your review, we hope to see you again.

6/10 Okay

Ben

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Like- they allow pets. Not like- exterior stairs, pet did not like.
Stayed 1 night in Oct 2023
Response from MaNawn on Oct 14, 2023
Thank you for your review.

10/10 Excellent

Norman

Business traveler
You can clearly hear footsteps of guest above your room. Not terrible unless it’s a big guy.
Stayed 1 night in Oct 2023
Response from MaNawn on Oct 14, 2023
Thank you for your review, we hope to see you again.

10/10 Excellent

Carol J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from MaNawn on Oct 9, 2023
Thank you for your kind review, we hope to see you again.

10/10 Excellent

Melody

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.
The stay was great. The room was cozy and comfortable. Thanks
Stayed 1 night in Oct 2023
Response from MaNawn on Oct 9, 2023
Thank you for your kind review, we hope to see you again.

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from MaNawn on Oct 6, 2023
Thank you for your kind review, we hope to see you again.

10/10 Excellent

Sharon

Staff was friendly and helpful. Our room was nice and clean!
Stayed 1 night in Sep 2023
Response from MaNawn on Oct 1, 2023
Thank you for your kind review, we hope to see you again.

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from MaNawn on Oct 1, 2023
Thank you for your review, we hope to see you again.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very kind, very accessible. With a cute little coffee kiosk right outside in the parking lot.
Stayed 2 nights in Sep 2023
Response from MaNawn on Sep 29, 2023
Thank you for your kind review, we hope to see you again.

10/10 Excellent

Raymond

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly and it was very convenient for traveling with our dog. It was also very clean and quiet and a welcome oasis in a small town.
Stayed 1 night in Sep 2023
Response from MaNawn on Sep 22, 2023
Thank you so much for your kind review, we hope to see you again.

10/10 Excellent

DENNIS, Kuna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from MaNawn on Sep 23, 2023
Thank you for your kind review, we hope to see you again.

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from MaNawn on Sep 18, 2023
Thank you for your review , we hope to see you again.

8/10 Good

Alice

Traveled with family
Liked: Property conditions & facilities
Small town Shower was small
Stayed 1 night in Sep 2023
Response from MaNawn on Sep 18, 2023
Thank you for your review, this looks like something we need to consider. Thank you for your suggestion. We hope to see you again.

8/10 Good

Stephanie

Stayed 1 night in Sep 2023
Response from MaNawn on Sep 18, 2023
Thank you for your review, we hope to see you again.

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from MaNawn on Sep 16, 2023
Thank you for your review, we hope to see you again.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The ambience is creative
Stayed 1 night in Sep 2023
Response from MaNawn on Sep 15, 2023
Thank you for your review, we hope to see you again.

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price.
Stayed 1 night in Sep 2023
Response from MaNawn on Sep 15, 2023
Thank you for your review, we hope to see you again.

4/10 Poor

Woody

Wi Fi unstreamable
Stayed 1 night in Sep 2023
Response from MaNawn on Sep 14, 2023
I am sorry for the inconvenience this problem caused during your stay, we will look into this promptly. Thank you for your review, and we hope to see you again.

4/10 Poor

Ross

Disliked: Property conditions & facilities
After a long HOT day of riding, the pool was out of order. I could have used the pool at the next hotel, but not what I booked this place for, specially for the Outdoor POOL
Stayed 1 night in Sep 2023
Response from MaNawn on Sep 14, 2023
I apologize for the unexpected problems we have had with our pool and the inconvenience it caused during your stay. Our sister hotel just a short walk or drive away has a pool and spa that our guests can use as well. We are working on correcting the problem now. Thank you for your review and we hope to see you again.