Standard Room, 1 Queen Bed | Free WiFi

Reviews of Greeley University Inn

2.5 out of 5
Greeley University Inn
721 13th St, Greeley, CO

Reviews

7.6

Good

Rating 10 - Excellent. 42 out of 116 reviews" "
Rating 8 - Good. 39 out of 116 reviews" "
Rating 6 - Okay. 16 out of 116 reviews" "
Rating 4 - Poor. 6 out of 116 reviews" "
Rating 2 - Terrible. 13 out of 116 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deshonti

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. In a downtown area
Stayed 3 nights in May 2024

4/10 Poor

Mark

Liked: Cleanliness, staff & service, amenities
Near Downtown
Stayed 1 night in May 2024

8/10 Good

Adrian

Stayed 2 nights in Apr 2024

2/10 Terrible

Des’Ree

Traveled with partner, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work here are so disrespectful, the rooms are so dirty I’ve seen with my own eyes the housekeepers drop towels outside on the dirty floor outside left them for awhile and then picked them up after and put the towels in the room for the next guest. Overall they could’ve been more respectful to their guest!
Stayed 3 nights in Apr 2024

2/10 Terrible

Marisol

Stayed 1 night in Mar 2024

10/10 Excellent

Xoaaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

johanna

Stayed 4 nights in Mar 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Ive rented a room periodically well over a month and had no problems. SOME rooms are not in perfect condition as theres wholes in doors/new and patched, extremely low pressured showers, toilet paper holders hanging, etc. Ive gotten falsely accused of damages and am no longer welcomed on premise..i recommend taking pictures of damges before stay or they will falsely accuse you and be extremely disrespectful.
Stayed 1 night in Jan 2024
Response from Greeley University Inn on Jan 28, 2024
Hello, We are sorry to hear but, we did not falsely accuse you of damaging property you or your boyfriend punched a hole in the door. There was a hole on the other side yes but there was a new one and when telling you about it you admitted to it and said it did not matter cause of the prior hole on the opposite side of the door. That is why we asked for you to not come back as we felt that you did not respect the property or the room. We check rooms at check-out time and the room you were staying in did not have any new damages made to it prior before you checking in. We hope you have a blessed day!

4/10 Poor

Sara

Traveled with family and small children, Business traveler
Disliked: Staff & service, amenities
Lots of cameras put up
Stayed 1 night in Dec 2023

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay
Stayed 2 nights in Dec 2023
Response from Manager on Dec 6, 2023
Thank you for your rating! We hope you have a blessed day!

8/10 Good

Shyanna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on Nov 15, 2023
Thank you for your review! We hope to see you again soon! Have a blessed day!

6/10 Okay

daniel

Stayed 6 nights in Oct 2023
Response from Manager on Dec 4, 2023
Hello, thank you for the rating! Is there anything specific that was not suitable for your stay? We hope you have a blessed day!

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Thank you for your rating. We hope to see you again soon!

6/10 Okay

Brynn

Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Thank you for your rating, if we may ask what was it that kept you from giving us a full rating of 10? We would love to hear your feedback to see what we need to work on, Hope you have a wonderful day!

6/10 Okay

Trisha

Traveled with group
Liked: Staff & service
People were friendly.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 23, 2023
Hello! We are glad that our staff was able to make your stay a good one! Was there anything in particular that you weren't satisfied with? We would love to know so we can work on making it a better stay for all our customers! We hope you have a wonderful day!

6/10 Okay

Steven

My flight was late to arrive. I read that the office closed at 12 AM, so I drove as fast as possible and arrived at 11:50 PM and got chewed out by the desk clerk. She was pretty rude at first but, calmed down after I offered to find another hotel. The room was fairly clean but, needed some repairs. The bed was comfy and it was quiet. I won't stay again but, if you're looking save a few bucks this place is an OK option.
Stayed 2 nights in Sep 2023
Response from Manager on Oct 23, 2023
I am deeply sorry to hear that you gad some troubles when checking in. We try our best to honor our guests in the best way we can. Glad to hear that you had somewhat of a decent stay. We will do our best to fix the things you have given us feedback on. We appreciate you and hope you have a wonderful day!

8/10 Good

Francisco

Liked: Cleanliness
The staff
Stayed 1 night in Oct 2023
Response from Manager on Oct 11, 2023
We do apologize for the stay not being the best. If we are correct you are the gentlemen who had guests walking around with a gas tank and other customers had made a complaint that they were by their cars and they were not comfortable they raised their concern as well as us being concerned . So as The manager I was doing my job in asking who they were and what room they were staying in.

4/10 Poor

Tracy

Liked: Staff & service
Unhappy Stay
Train blew its whistle every 2 hours, Work crew that stays there partied until 2 am. Water pressure for shower was low. Room smell was overpowering with a deodorant of some sort. They have a"bribe" sign in office if you give a great review you get some sort of free gift.
Stayed 1 night in Sep 2023
Response from Manager on Oct 11, 2023
We are deeply sorry your stay here was not expectational. We try our hardest to make all our guests are comfortable when staying here. The "bribe" sign was left from the previous owner as we our transitioning into new ownership and management and have missed taking it down. Thank you for your feedback we will do our best to make sure we fix all the issues you addressed. Hope you have a wonderful day!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice
Great location and super staff. Everything I needed! I was worried about trying this hotel since not a chain but it has good ratings. This hotel earned my business and I will use this hotel whenever in the area.
Stayed 2 nights in Sep 2023
Response from Manager on Oct 11, 2023
We are deeply grateful you enjoyed your stay here! Thank you so much for your feedback! We hope to see you again soon !

2/10 Terrible

Sha

Stayed 1 night in Sep 2023
Response from Manager on Oct 11, 2023
We apologize your stay was not the best. Could you please let us know what made it a bad experience?

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael R

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and efficient staff. Nice room, comfortable bed.
Stayed 1 night in Aug 2023
Response from -Manager- on Aug 2, 2023
We truly appreciate your generous review. You wouldn't imagine how much it encourages us and motivates us to try harder. Have a great time for the rest of the summer!

8/10 Good

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, nice shower, good cleaning staff. Took me a little while to finally figure out the TV.
Stayed 2 nights in Jul 2023
Response from -Manager- on Aug 2, 2023
Thank you so much for your positive review. We will continue to try to improv our service. We hope you & your family have a good time for the rest of summer!

2/10 Terrible

Karl

They didn’t have my reservation. So i turned around and drove 7 hours home. I know we made Reservation with them.
Stayed 1 night in Jul 2023
Response from -Manager- on Jul 30, 2023
We apologize if we have lost you for any reason. It is unusual for us to lose any customers unless there is a specific incident or issue. We will investigate & identify the cause of the situation. Thank you for bringing this to our attention.

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fit the Needs
I wasn't looking for anything but clean, and that is what I got. Pleasantly pleased. There was some type of work being done around the parking, but each day when I got back from meetings late I was able to find a spot. So, clean and comfortable! I will be back next year.
Stayed 2 nights in Jul 2023
Response from -Manager- on Jul 28, 2023
Thank you so much for your generous review. We hope to see you someday again!

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I stay here two or three times a year. We have always had a good stay, always clean and comfortable
Stayed 2 nights in Jul 2023
Response from -Manager- on Aug 2, 2023
Thank you so much for staying every year & your great review. Your encouragement is very meaningful for us.

2/10 Terrible

Jahid

Stayed 1 night in Jul 2023
Response from -Manager- on Jul 28, 2023
We apologize for any inconvenience you may have experienced during your visit. If you could provide us with more details about the specific issues, we wold fix the problems. Thank you so much for your stay.

2/10 Terrible

Dora

Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This is a dirty dingy hotel
Stayed 1 night in Jul 2023

2/10 Terrible

Nathan

Stayed 1 night in Jul 2023

10/10 Excellent

Jerilin

Stayed 1 night in Jul 2023

2/10 Terrible

Shaun

Disliked: Cleanliness, staff & service, property conditions & facilities
When I got there the place was locked up and I was not able to check in. Tried calling, no answer. My wife had called ahead of time and the person had stated they would relay information to the next shift. Apparently, there was no next shift and yet no one said anything about getting there by a certain time. Will never book here again.
Stayed 1 night in Jun 2023
Response from -Manager- on Jul 9, 2023
We are really sorry to hear that. We open 24 hrs & our desk clerks are always available in the office. I suppose she went outside to assist other guests at that time. We will ask her what happened.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from -Manager- on Jun 30, 2023
Thank you so much for your generous positive review. We will keep up the service. We hope you have a great summer!

8/10 Good

George

Stayed 1 night in Jun 2023

4/10 Poor

angelique

Business traveler, Traveled with family
Liked: Staff & service
it seems like they have it a paint job, but u cant hide deterioation. clientele kept eyeing out my daughter and i creeping us out. no chain on door. loud street noise.
Stayed 1 night in Jun 2023

8/10 Good

Shelley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good. No complaints on the room. My only complaint is we still have not received our deposit back. It has been over 7 days. I called the hotel and owner was not in. I was to receive a call back and have not heard from him/ her.
Stayed 1 night in Jun 2023
Response from -Manager- on Jun 22, 2023
Dear Shelley, All the guests receive the deposits back unless there are dog hairs, stains on the sheets or extreme dirtiness. Please contact the office & leave your name, phone number, & the date of you stayed. We will take a look at it. Ty for your stay & the generous review.

4/10 Poor

Christina

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing
Front desk staff was rude. Room smelled awful. Breakfast was muffins, coffee, orange juice and breakfast sandwiches.
Stayed 1 night in Jun 2023

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean. The bed was fine. The shower worked great. The staff was nice. Check-in and check-out were very smooth and easy. My reserved room was ready when I arrived. You won't get elegant luxury here but what you do get is a reasonably clean room, a decent bed, and a good shower. I wasn't in my room all day - was mainly just for a bed and a shower so I didn't need bells and whistles. I was traveling alone. Some other options might be better suited to families with children. Will stay again when in town when it is just me or with my significant other.
Stayed 3 nights in Jun 2023

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service
Basic motel accommodation. Older property but clean. Good value for the money if you are not particular about amenities. Awesome Mecixan food truck across the street!
Stayed 2 nights in May 2023

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, room comfort
Review
A coffeemaker in the room would be nice. Ceiling lighting is Overall nice
Stayed 2 nights in May 2023

10/10 Excellent

shane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean reasonable place
Stayed 3 nights in May 2023
Response from -Manager- on May 22, 2023
Dear Mr. Shane, Thank you so much for your positive review. We will keep trying to improve our service. Have a great summer & see you next year.

10/10 Excellent

Gary

Stayed 3 nights in May 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
It was a decent motel for the price and included breakfast
Stayed 1 night in May 2023

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's centrally located to breweries and diners. Not expensive and adequate quarters. If you're looking for space, maybe not the best, but if you need a bed or two to crash, it's right.
Stayed 2 nights in May 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Apr 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Average Motel, Value for Rate
Very average motel. Staff was polite. First room smelled of heavy smoke. They accommodated us to another room. Bed/pillows not comfortable. Room relatively clean and what we expected for the rate. Very loud road noise and trains.
Stayed 2 nights in Apr 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Room for a Great Low Price
This motel was very clean and smelled nice. cable TV included, and that was nice. The shower flow was low but that seems to be the norm now, but though the shower was not well lit, it was at least clean. I had to open the window to cool the room since the AC was not yet operating, but that was OK also...until the garbage trucks showed up on a Friday morning crashing and banging at 4:30AM Since I am hearing impaired it was not that loud for me, sounding perhaps only as loud as a cobra helicopter blowing up an ammo dump, but wife that it sounded more like a bomb exploding in a sheet metal factory. The Hotel staff was very pleasant and welcoming...even carrying my large bag to the room and that was very nice. I will likely stay here again.
Stayed 1 night in Mar 2023

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness
Very basic but a good value if you just need a bed and a shower
Stayed 1 night in Mar 2023
Response from -Manager- on Mar 29, 2023
We are sorry because we are very basic. Our goal is to provide affordable prices with basic service. Thank you so much for staying. We hope to see you again soon.

10/10 Excellent

Danniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from -Manager- on Mar 29, 2023
Thank you so much for your encouragement. We will try to keep up our work. Thank you for choosing us & we hope to see you again.