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The room was not clean when we checked in. When we returned later on, we found evidence of bed bugs .. and then learned of efforts of several weeks to clear out the bed bugs in our rooms and nearby rooms. We did not stay and demanded a return of our payments. Worst rooms we have ever encountered!
We stay at the Mountainview Inn on occasion, and we normally do not experience any issues. This time, we were placed in a room that had ants in it, by the lamps and the window. We notified the woman at the desk and she didn’t seem to believe us, and had the nerve to have a bit of an attitude when we brought it to her attention. We ended up leaving the next morning. Hopefully they are able to resolve this issue for their future guests. I also have videos of the ants to show that I am not lying.
We have stayed here several times. This trip the rates seemed somewhat higher. The King suite was recently remodeled and was clean. The problems 1. the gas fireplace did not work. 2. the jacuzzi tub did not work. 3. the bath fan did not work. All the reasons we spend the extra money got us nothing. It was cold (20 deg F) and they were always propping the stairwell door open, maybe afraid the pipes would freeze. This made the hallway right outside our room very cold. I closed it and it was propped open again an hour later. This could be our last time staying there. Also they replaced what was 2 wingback chairs witha little "chaise" that really only was comfortable for 1 person.
We so enjoyed our suite complete with living room, den, kitchen, king-sized bedroom, dining room and a powder room in addition to the main bathroom. We had a lovely fireplace, two televisions and a wonderful view of the mountains. My hubby saw a spectacular sunrise as I slept on... :-) It was a most peaceful and lovely stay!
Christine
Stayed 2 nights in Nov 2023
Response from yuvi on Nov 29, 2023
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations.Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
The view was great, but we had a view of the service station. There was no clock in the room and there was no answer to the phone to the desk or for wakeup, just a constant deedle, deedle, deedle, etc.
Judy
Stayed 2 nights in Oct 2023
Response from yubi on Oct 30, 2023
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
Disappointing! The hotel décor was old and drab.... our room had very few amenities. Light bulbs were out -- they offered very few towels-- the mattress has clearly seen better days-- not comfortable at all!
With so many hotels in the area to choose from, I was very disappointed.
Breakfast wasn't great either-- no fruit and everything was processed.
David
Stayed 2 nights in Oct 2023
Response from yubi on Oct 30, 2023
Thank you for taking time to share your feedback .we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
6/10 Okay
Susan
Oct 16, 2023
Liked: Staff & service
Disliked: Cleanliness, room comfort
Would I stay here again? Probably not.
It is an olds hotel. First room, 323 had a very strong chemical smell that gave us both a headache. Smelled like it had recently been decontaminated. There were also what appeared to be two large blood stains on the head of the mattress.
Moved to 319. Mattress was very old and stained. Lumpy and uncomfortable.
We made the best of it.
Susan
Stayed 2 nights in Oct 2023
Response from yuvi on Oct 16, 2023
sorry for your stay being less than perfect. Thank you for taking the time to share your feedback. we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
10/10 Excellent
Cynthia
Oct 14, 2023
Liked: Cleanliness, staff & service, amenities
We were in town for our sister's funeral. It was clean and comfortable. They gave us a suite on the 4th floor which was appreciated for our extended stay. Breakfast was great. It was quiet which we needed. Some parts were under construction but all in all it was a great place and convenient to our family.
Cynthia
Stayed 3 nights in Sep 2023
Response from yuvi on Oct 16, 2023
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
The owners are super nice and accommodating. Quiet area yet convenient.
William
Stayed 3 nights in Sep 2023
Response from yuvi on Oct 16, 2023
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
8/10 Good
Anand
Oct 9, 2023
Anand
Stayed 1 night in Oct 2023
Response from yuvi on Oct 16, 2023
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
Nice clean room, comfortable bed. Good breakfast. Need more electrical plugs in the room.
Carol
Stayed 1 night in Oct 2023
Response from yuvi on Oct 10, 2023
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
6/10 Okay
Gidelyn R., Oceanside
Sep 18, 2023
The whole bathroom door could have been painted instead of patch paint. Shower curtain was moldy.
Gidelyn R.
Stayed 4 nights in Sep 2023
Response from yuvi on Sep 23, 2023
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements .Thank you
4/10 Poor
james
Sep 18, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Toilet was broken.
james
Stayed 1 night in Sep 2023
Response from yuvi on Sep 23, 2023
Thank you for taking the time to share your feedback. however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
8/10 Good
Joseph
Business traveler
Sep 17, 2023
Liked: Cleanliness, staff & service
Joseph
Stayed 1 night in Sep 2023
Response from yuvi on Sep 23, 2023
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
10/10 Excellent
Mitchell
Sep 13, 2023
Mitchell
Stayed 1 night in Sep 2023
Response from yuvi on Oct 10, 2023
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
Thank you for taking the time to share your feedback. however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
Thank you for taking the time to share your feedback. however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
This place was awesome. Modern, immaculate rooms, pets stay free and there are fully fenced pet areas. Free parking, friendly staff, washer/dryer available (bring your own soap and quarter), full free breakfast, pancakes,bagels,eggs, sausage, pastries, etc and a great price.
Kesia
Stayed 1 night in Aug 2023
Response from yuvi on Sep 14, 2023
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
6/10 Okay
Carol
Aug 24, 2023
Liked: Staff & service, amenities
This is what remains of an old inn that grew and grew as a venue for lots of weddings and parties. It was furnished in a colonial style with antiques and flowered wallpaper and was quirky and charming. The dining room was large and had excellent food with live piano music in the background. It was probably about 1990 when they added on the current wings of large hotel rooms still furnished with reproduction and actual antiques and flowered wallpapers. It was genteel and charming. Now the current owners seem to be trying hard to fix up a property that had been neglected for many years and are n't quite there yet. My room was huge with new modern gray furniture with orange accents. But there was still an old beat up dining room table and the kitchenette was very outdated. There was a large jetted tub with mirrors behind it and the walk in shower was discolored with what was probably mold. There was a floor lamp with no light bulb and when I asked for one they said they would replace it after I left. The price was inexpensive though and the bed comfortable. As I said the owners seem to be trying to fix it up so maybe it will be better in the future.
Carol
Stayed 1 night in Aug 2023
Response from yuvi on Sep 14, 2023
Thank you for taking the time to share your feedback. however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
This is an older property with a few issues of being older, but it was a great option for the money! Staff was friendly and helpful. Location was in a nice setting. We did not have the parking issues, but I don't believe the hotel was full either. It would be nice to have the spots marked.
Maureen
Stayed 3 nights in Aug 2023
Response from yuvi on Aug 22, 2023
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
Thank you for taking the time to share your feedback. We are sorry for your stay being less than perfect .we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
10/10 Excellent
GARY, SEVEN HILLS
Aug 16, 2023
GARY
Stayed 1 night in Aug 2023
Response from yuvi on Sep 14, 2023
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
The property and the staff were spot on my only complaint is that they need to invest in some comfortable mattresses. The ones they currently have is like sleeping on a pile of bricks, very uncomfortable.
Mandi
Stayed 2 nights in Aug 2023
Response from yuvi on Aug 22, 2023
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
8/10 Good
Stephen
Aug 12, 2023
Liked: Cleanliness
Good value
Stephen
Stayed 4 nights in Aug 2023
Response from yuvi on Aug 22, 2023
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
Have stayed here once a year for about 10 years and always have had a great experience. Thanks
Rebecca
Stayed 2 nights in Aug 2023
Response from yuvi on Aug 22, 2023
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
No screens in windows that opened all the way. Dangerous. No safety bars in slippery bathtub/shower first glance looked on clean but after walking on floor in room feet very dirty
Claudia
Stayed 3 nights in Aug 2023
Response from yuvi on Aug 22, 2023
Thank you for taking the time to share your feedback. We are sorry for your stay being less than perfect .we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
6/10 Okay
john
Aug 6, 2023
Tub very slippery. Almost fell. Very good breakfast. Has friends who had ants in there room.
john
Stayed 2 nights in Jul 2023
Response from yuvi on Aug 22, 2023
Thank you for taking the time to share your feedback. We are sorry for your stay being less than perfect .we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
4/10 Poor
Michele
Traveled with family
Aug 2, 2023
Liked: Staff & service, room comfort
The smell of cat pee
Michele
Stayed 1 night in Jul 2023
Response from yuvi on Aug 4, 2023
Thank you for taking the time to share your feedback. we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
10/10 Excellent
Benjamin
Aug 1, 2023
Benjamin
Stayed 1 night in Jul 2023
Response from yuvi on Aug 22, 2023
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
6/10 Okay
Todd
Jul 29, 2023
Todd
Stayed 3 nights in Jul 2023
Response from yuvi on Aug 4, 2023
Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed most aspects of your stay, most especially, that our room met your expectations, however, we apologize for any inconveniences. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.