Japanese Style Room (Mainland Chinese Citizen Only) | Minibar, desk, soundproofing, iron/ironing board
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Reviews of Shanshui Trends Hotel East Railway Station Guangzhou

3 out of 5
Shanshui Trends Hotel East Railway Station Guangzhou
No.1 Dongzhan Road, Tian He, Guangzhou, Guangdong

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 124 reviews" "
Rating 8 - Good. 51 out of 124 reviews" "
Rating 6 - Okay. 46 out of 124 reviews" "
Rating 4 - Poor. 10 out of 124 reviews" "
Rating 2 - Terrible. 2 out of 124 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Leung Kin

唯一缺點、外國住客房間不能WiFi
Stayed 3 nights in Mar 2024

8/10 Good

Ken

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient location. WiFi has compatible problem with Google devices.
Stayed 2 nights in Oct 2019
Response from LIYu on Oct 19, 2019
Dear guests, thank you for staying in the Shanshui fashion hotel. We are very proud of your recognition of the hotel. The convenient location and elegant environment of the hotel make your stay more convenient and comfortable. We sincerely look forward to your next visit!

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
This is a great hotel for a stop over, or low cost accommodation. The rooms are tidy and clean and the toiletries ate good quality. Great value for money if you are just looking for somewhere to rest.
Stayed 1 night in Sep 2019
Response from Wendy on Oct 2, 2019
Distinguished guests, thank you for staying in shanshui fashion hotel, your recognition of the hotel makes us very proud! The convenient location of the hotel makes your travel more convenient. We sincerely look forward to your next visit.

8/10 Good

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location good is about it
Hotel is old. AC stinks. First room I booked was old and decrepit. 2nd much better but AC never gets cold enough for me.
Stayed 4 nights in Aug 2019
Response from Wendy on Sep 19, 2019
Thank you for coming to shanshui fashion hotel, and thank you for taking time out of your busy schedule to leave comments for us. We appreciate your feedback. In order to further understand the situation, to improve, we hope that we have the opportunity to provide you with better quality service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Overnight Stay
All the basic amenities are there. The room is clean and right size for a short stay. It’s location at the Guangdong Dong Railway Station is convenient for a short stay before going to the airport for my flight. For the price paid for the room, it’s value for money.
Stayed 1 night in Jul 2019
Response from Wendy on Sep 19, 2019
Thank you for coming to shanshui fashion hotel, and thank you for taking time out of your busy schedule to leave comments for us. We appreciate your feedback. In order to further understand the situation, to improve, we hope that we have the opportunity to provide you with better quality service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from Wendy on Jun 14, 2019
Thank you for choosing shanshui fashion hotel. Your support and satisfaction to us are the driving force for us to move forward. I hope you have a good memory in guangzhou. Wish you a happy life!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Leo on May 5, 2019
Thank you for choosing our hotel. We will continue to strive for the best.Your satisfaction is our goal, looking forward to your next visit oh ~~ I wish you a happy life!

4/10 Poor

Verified traveler

Stayed 1 night in Apr 2019
Response from Leo on May 5, 2019
Thank you for choosing our hotel. We will continue to strive for the best.Your satisfaction is our goal, looking forward to your next visit oh ~~ I wish you a happy life!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Wendy on Jun 13, 2019
谢谢亲选择我们酒店入住，我们会继续努力，争取做到最好。您的满意就是我们奋斗的目标，期待您的下次光临哦~~祝您生活愉快！

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019
Response from Wendy on May 3, 2019
谢谢亲选择我们酒店入住，我们会继续努力，争取做到最好。您的满意就是我们奋斗的目标，期待您的下次光临哦~~祝您生活愉快！

6/10 Okay

Verified traveler

Stayed 3 nights in Apr 2019
Response from Leo on Apr 14, 2019
Cyts shanshui hotel hopes that every little surprise of your life can become the most beautiful memory in your heart and make you satisfied and happy, which is our wish.Thank you for your great support to the hotel. We will cherish all these and continue to work hard. Looking forward to meeting you again.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Handy location at thd Guangzhou East Station
The hotel is quite rundown. Yet it is at the railway station and only 30m from the entrance which provides huge convenience especially if you are carrying a lot of luggage.
Stayed 1 night in Mar 2019
Response from Leo on Apr 14, 2019
Thanks for the praise of the master, if you like the master may also wish to recommend to friends oh.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
very good location, right in train station
Stayed 1 night in Dec 2018
Response from Leo on Jan 8, 2019
thanks very much

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Leo on Nov 17, 2018
Thank you for choosing our hotel, we will continue to work hard to achieve the best.Your satisfaction is the goal of our struggle, look forward to your next visit oh ~~ wish you a happy life!

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No AC!
So hot outside and the AC never got below 79 except at 4 am urghh Convenient location but bad AC in GZ is a deal breaker
Stayed 1 night in Sep 2018
Response from Wendy on Sep 26, 2018
Thank you for staying in our hotel. Thank you for your feedback

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Moldy room.
Location is good if traveling from Guangzhou East Railway Sta. Most of the agents do not speak much English., but if you have an issue they will call to find one who does. The hotel room smelled of mold, which could be seen growing under the wallpaper. Also, I had a no smoking room, yet there was an ashtray, and a sign that said: "Do not smoke in bed."
Stayed 1 night in Jul 2018
Response from Wendy on Aug 14, 2018
Dear guests: first of all, thank you for informing us of the problems you encountered during your stay in the hotel. We are very sorry that we failed to meet your expectations. The relevant housekeeping department has followed up the disposal. Please allow us to express our sincere apologies to you

8/10 Good

Norman

Liked: Cleanliness, staff & service, room comfort
It was a pleasant stay next to Guangzhou E railway station There was plenty of shops below the hotel and many restaurants. An ideal hotel if you are going to Shenzhen and HK. There is no drop off point for this hotel, but you can always ask for directions into the complex.
Stayed 2 nights in May 2018
Response from Leo on Jul 2, 2018
Honored guests, hello, thank you very much for the evaluation of our hotel, also very thank you for your praise of our hotel, your satisfaction is our motivation, hope you can continue to support us, I wish you a happy life, thank you!

6/10 Okay

Verified traveler

Disliked: Room comfort
Response from leo on Apr 20, 2018
谢谢亲选择我们酒店入住，我们会继续努力，争取做到最好。您的满意就是我们奋斗的目标，期待您的下次光临哦~~祝您生活愉快！

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Saving Grace by the change of room
We were initially given a room right at the end. It was dark and look miserable, and WIFI too weak to connect. Worst of all, we found a cockroach crawling around. We called the reception and he was very friendly and changed our room immediately. This time, the room was near the lift in the front, and brighter with good WIFI connection. Overall, we are happy with the change. However someone will have to suffer a bad room. Something could be done to improve the not-so-good rooms. Otherwise, location is excellent. Very convenient from the airport, shopping and food.
Stayed 2 nights in Mar 2018
Response from leo on Mar 30, 2018
Dear customer, thank you for your support, and work with your heart to give to us the affirmation, landscape will service orientation in the sweet and full of human nature, will be able to get your praise and affirmation, our hearts rejoice, and will be doubly hard.Hotel rooms in accordance with the four-star standard decoration, we committed to serve every gouache, live up to every time meet, hope to the future, landscape can with you see flowers bloom, the clouds scud across!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2018
Response from leo on Mar 30, 2018
We hope that every little surprise of your life can be the most beautiful memory in your heart, which will make you satisfied and happy. It is our wish.Thank you for your great support to the hotel. We will cherish this and continue to work hard and look forward to meeting you again.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Suitable for those who travel to hk by train
Light in the room was dim. Unused bed was left at corridor. Nonetheless, the location is great gor those travelling to hk by train
Stayed 1 night in Mar 2018
Response from leo on Mar 30, 2018
Thank you for choosing our hotel, we will continue to strive for the best.Your satisfaction is our goal, look forward to your next visit ~~ wish you a happy life!

6/10 Okay

Sau Mui

Stayed 2 nights in Mar 2018
Response from leo on Mar 30, 2018
When you worry send you a piece of quiet sky, when you sad to send you a bouquet of sunshine, when you miss to send you a pair of wings, I hope my heart is useful to you, open the door, when you need!Since the host is so fond of, will often come to see the landscape in the future.It is a great honor to serve the host and the friends.

8/10 Good

Ka

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Short and sweet
This hotel has two things going for it - price and location convenience. For a solo short stay before you go elsewhere, this is perfect.
Stayed 1 night in Feb 2018
Response from leo on Mar 30, 2018
Thank you for your praise, we will keep improving, we will not forget our original intention, we will provide more warm service to every user, thanks again, and hope to see you again!

6/10 Okay

Eliot

Disliked: Property conditions & facilities
You get what you paid for
Stayed 2 nights in Jan 2018
Response from chen on Feb 9, 2018
谢谢亲选择我们酒店入住，我们会继续努力，争取做到最好。您的满意就是我们奋斗的目标，期待您的下次光临哦~~祝您生活愉快！

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable room
Location really convenient for railway and metro stations and for eating out and shopping. Clean room with comfortable king bed.
Stayed 2 nights in Jan 2018
Response from chen on Jan 25, 2018
尊敬的顾客，您好，很开心为您服务，更开心的是我们的每一次服务可以让您满意，能让你感到满意是我们的荣幸更是我们不断向前进步的动力。随时期待着与您下一次的见面，希望我们可以带给您更多惊喜。祝您生活愉快！

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with easy transportation
I needed easy access to trains, buses, taxis, and the Guangzhou Airport. Located in the Guangzhou East Train Station, this hotel is a perfect transportation hub. It is also very quiet. I never heard a car or train during my stay. There is no restaurant or bar in the hotel, and food options within easy walking are somewhat limited, but for me it was a perfect choice.
Stayed 1 night in Jan 2018
Response from 陈 on Jan 18, 2018
尊敬的客户，感谢您对我们的支持，我们将继续保持高品质优秀的对客服务标准，竭力为每一位客人打造舒适温馨的入住体验。再次感谢您的点评，真诚期待您的再次光临！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
Very convenient, right in train station. Helpful front desk. Big building ,with 2 elevators, only one is working .
Stayed 1 night in Dec 2017
Thank you for your praise, we will continue to progress, Do not forget your initiative mind, will provide more warm service to every user, thank you again, looking forward to goodbye!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adventure for 50$ a night
Awful, no words to describe, need to rebuild to use the title Hotel Not recommend as less you used to sleep in the street Hotels.com gives rate of 4.5 from 5, voted 197 client, need to check your system for failure
Stayed 1 night in Nov 2017
Dear guest, I see that your comments are very heavy. I'm sorry that I failed to make you satisfied, which not only caused the loss to the hotel, but also caused you a lot of inconvenience. When you check in, if the problem can be brought forward in time, let the landscape be solved immediately, thank the guest for choosing the landscape, I wish you a happy life

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 nights during Canton Fair
Check in was quick and smooth. No deposit was asked surprisingly. The twin bed room on level 5 was spacious and clean. Free wifi was available as well as tea/coffee facility. I appreciated the free water bottles that were provided daily. A usb power outlet was available beside the bed to charge your devices which was great considering I did not have a converter. The room was windowless but great value for money. The only negative factor was that the toilet and shower design was such that they both shared one door which also never closed or locked. Other than that, a very positive experience. Hotel is conveniently located beside the Gate 2 exit of Hong Kong line or Metro exit. There are several 24/7 convenience stores around and fast food outlets like McDonalds & KFC. Since the hotel is within Guangzhou East Railway Station complex, getting aroung the city is very easy and Canton Fair is easily accessible through Metro. If you need a sim card or currency exchange, there are services inside Gate 2 but I would recommend riding a bike to the nearest China Mobile or Unicom office to get a sim card and a Bank to exchange currency. On a budget trip, I would stay here again for sure.
Stayed 3 nights in Oct 2017
Honored guests, hello, thank you very much for the evaluation of our hotel, also very thank you for your praise of our hotel, your satisfaction is our motivation, hope you can continue to support us, I wish you a happy life, thank you!

8/10 Good

Leong

Liked: Property conditions & facilities, room comfort
Superb Location
It is just located within the Guangzhou East Railway and has many 24hours fast food chain. Convenience is there.
Stayed 1 night in Sep 2017
I hope every small surprise in your life can be the most beautiful memory in your heart. It is our wish to make you happy and satisfied.Thank you for your great support of the hotel. We will cherish all this and continue to work hard and look forward to meeting you again.

8/10 Good

SEAH

Liked: Cleanliness, room comfort
Good experience.
It's very convenient location for transportation but the reception service was not so good.
Stayed 3 nights in Jun 2017
The hotel has the perfect location and convinience no matter you by zhe railway station or me metro.At the same time, i am so sorry to hear that zhe reception service was not so good.We will make further efforts to improve our services,welcome to visit us next time

6/10 Okay

AC, UK

Disliked: Staff & service, property conditions & facilities
Passable Hotel, but would not recommend
Stayed here because the price was good for Canton fair. If you visit Guangzhou when the Canton fair is not on, then do NOT bother with this hotel. It's old and tired. Staff was like a robot, and English was poor. No supervisor or manager on duty. However there are 2 good points - strong free wifi, and good location - the hotel is located next to the station bound for Hong Kong, and a metro station is under the hotel.

2/10 Terrible

tom, va

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible.
sick.

6/10 Okay

Dwight, Philadelphia

Disliked: Cleanliness, staff & service
train Station Convenience
If you absolutely need to stay right by the entrance of the Guangzhou East Railway station, and your on a budget, then this is the hotel for you. The hotel entrance is right at the front entry pathway to the railway station, and once you get off the train to walk to the taxi stand you will pass by the hotel lobby entrance. It is also adjoining all the fast food restaurants of the railway station, so getting food is hyper convenient. The hotel doesn't offer much service or amenities, but is bearable if you need convenience. I easily went out at 6:00am to purchase my train tickets, without having to carry my bags and then came back to the hotel to gather my things to go to the gate when it was closer to the time of the train departure.

6/10 Okay

Rebecca, China

Liked: Room comfort
Simple, get what you pay for
Unbeatable location, right in the East Railway precinct. Subway station 30 seconds walk away, Macdonalds, KFC, Starbucks just outside, the Jusco shopping centre just downstairs. Like I said, you get what you pay for, carpets badly need replacing and NO toiletries provided other than shampoo and soap. Just pop downstairs for your toothpast etc. though. WIFI works fine, just ask front desk for the password. Would, and will, definately stay again.

6/10 Okay

Philip, Singapore

Cheap with awesome location
Clean, location is awesome if you want something at GuangZhou East train station. Hotel was old, furniture and shower ok. Staff was ok. Overall 3 stars. Good for the price.

6/10 Okay

Sofia Li Chua, Manila Philippines

convenience
The location is very good, it is just outside the train station, the room is not very clean, the smoke odor left in the room from the previous guest were not cleaned. Front desk receptionist not friendly.

6/10 Okay

toh choon kit

Overall the stay is good except the bed is a bit hard

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad
If you know Cantonese or Mandarin then you are good, because the English the staff can speak is minimal if any. Overall it is a good hotel very well located, train and subway stations just a few steps away.

4/10 Poor

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Excellent location right inside Guangzhou dongzhan
I was impressed with the location and low cost. The surrounding amenities were also very good with many eateries and convenience stores and even a major shopping centre literally just a few steps away! The downside was that the air conditioning in the room was minimal despite being at full blast it was a rather humid 26 degrees in the room!!

4/10 Poor

Yoshiaki

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワールームの床がカビだらけ。 ソファーも臭かった。 でも、交通費の便は非常によく、イオン直結のため、食事には困らない。
Stayed 3 nights in Apr 2024

4/10 Poor

Kenta

Business traveler
Disliked: Staff & service, property conditions & facilities
位置还行，就在广州东站那边。 从房间叫前台一直不接电话。 能听到隔壁的声音，晚上一直有喇叭的声音。
Stayed 2 nights in Apr 2024

4/10 Poor

zita

Disliked: Cleanliness, staff & service, property conditions & facilities
有待改善
Stayed 1 night in Feb 2024

10/10 Excellent

YU CHIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from LIYu on Dec 10, 2019
Dear guests, thank you for your comments. Your satisfaction is our goal. I hope to continue to choose the landscape Fashion Hotel in the future. I wish you a happy life!

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities
環境
広州東駅直結で非常に便利である。しかし、部屋は中国風で、日本人にとっては少し違和感があるかもしれない。値段がもう少し安ければもう一度利用したい。
Stayed 1 night in Nov 2019
Response from LIYu on Dec 4, 2019
尊敬するお客様：まず貴重な時間をかけてコメントを残していただき、ありがとうございます。今回のチェックイン体験に満足していただけると嬉しいです。近いうちにまたいらっしゃってください。貴重なご意見とご提案を続けてください。

8/10 Good

MMR, 神奈川県

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地下鉄の出入口から直ぐで、至近距離にコンビニ、イオン、吉野家、マクドナルドなどがあり、とても便利な立地。
Stayed 2 nights in Nov 2019
Response from LIYu on Nov 27, 2019
時間を割いてホテルの評価をしてくれてありがとうございます。とてもうれしいです。認めてもらえます。近い将来、またご奉仕できることを期待しています。

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
喫煙可能部屋があって良かった
Stayed 1 night in Nov 2019
Response from LIYu on Nov 26, 2019
ありがとうございます。お客様の支持に感謝します。流れ星は求めれば必ず応えると言います。私は星空の下で待ちたいです。星が感動されるまで、私の思いと祝福を載せて、あなたの熟睡する枕元に落ちます。またのゲストのご来店をお待ちしております。

10/10 Excellent

SANGJUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from Wendy on Nov 26, 2019
Thank you for your support. It's said that meteors are always on demand. I'd like to wait under the starry sky until a star is touched by me, carrying my thoughts and blessings, and falling beside your sleeping pillow! I look forward to your coming again!

8/10 Good

Kwan Yee Queenie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We tried to check in earlier than 2 pm, room is available but front desk said there is mistake for the room type (Booked for one large double bed but records says 2 standard double beds) and asked us to go back at 5 pm to get the room. Well, records still showing 2 standard double beds and the hotel finally upgraded us to a suite with a large double bed! Great!
Stayed 1 night in Oct 2019
Response from LIYu on Nov 21, 2019
Thank you for taking the time to comment on the hotel! I am very happy to get your approval! Your satisfaction is an encouragement to all our staff. We look forward to serving you again in the near future!