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Kanaya Resort Hakone

4.0 star property
Upscale hotel, walk to Ōwakudani

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Kanaya Resort Hakone

Panorama Superior Room | Minibar, in-room safe, desk, free WiFi
Exterior
Exterior
Restaurant
Deluxe Room | Minibar, in-room safe, desk, free WiFi
Reviews
9.2

Wonderful

Popular amenities

  • BarBarBar
  • Room serviceRoom serviceRoom service
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included

Explore the area

Map
1251-16 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Popular LocationŌwakudani3 min walk
  • Popular LocationPola Museum of Art13 min walk
  • Popular LocationHakone Kowakien Yunessun5 min drive
  • AirportTokyo (HND-Haneda)106 min drive
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Room options

View all photos for Panorama Superior Room

Panorama Superior Room | Minibar, in-room safe, desk, free WiFi

Panorama Superior Room

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Separate bathtub and shower
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 581 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Terrace Deluxe Room

Terrace Deluxe Room | Minibar, in-room safe, desk, free WiFi

Terrace Deluxe Room

Highlights

Terrace
Air conditioning
Refrigerator
Flat-screen TV
Day bed
Separate bathtub and shower
Toilet with electronic bidet
Private bathroom
  • 646 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Wa Superior Room

Wa Superior Room | Minibar, in-room safe, desk, free WiFi

Wa Superior Room

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Separate bathtub and shower
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 624 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Wa Suite

Wa Suite | Minibar, in-room safe, desk, free WiFi

Wa Suite

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Toilet with electronic bidet
Private bathroom
  • 710 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free WiFi

Deluxe Room

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Day bed
Separate bathtub and shower
Toilet with electronic bidet
Private bathroom
  • 667 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

Exterior
Hakone Kowakien TEN-YU
Spa
Parking included
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1015)
Hakone Kowakien TEN-YU

About the neighborhood

Hakone

Kanaya Resort Hakone is located in Hakone. The area's natural beauty can be seen at Ōwakudani and Fuji-Hakone-Izu National Park, while Hakone Kowakien Yunessun and Fuji Safari Park are popular area attractions. Hakone Pirate Ship and Hakone-en Aquarium are also worth visiting.
Visit our Hakone travel guideOpens in a new window

What's nearby

  • Ōwakudani - 3 min walk
  • Pola Museum of Art - 13 min walk
  • Hakone Ropeway - 4 min drive
  • Hakone Kowakien Yunessun - 5 min drive
  • Hakone Open Air Museum - 7 min drive

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Gora Station - 6 min drive
  • Haneda Airport (HND) - 106 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬4 min drive
  • ‪涌わくキッチン - ‬2 min drive
  • ‪大涌谷駅食堂 - ‬4 min drive
  • ‪Cafe Tune - ‬13 min walk
  • ‪GORA BREWERY & GRILL - ‬6 min drive

About this property

Kanaya Resort Hakone

Upscale hotel near Hakone Kowakien Yunessun
Close to Pola Museum of Art and Ōwakudani, Kanaya Resort Hakone provides a garden, a bar, and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Kanaya Resort Hakone include perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with spring water tubs and toilets with electronic bidets
  • Flat-screen TVs with satellite channels
  • Balconies, refrigerators, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet with electronic bidet
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Beds for children age 3 and younger are not included in the room rate. Extra beds are available and must be requested 3 days in advance of arrival. A fee is charged at the property.
Half Board meals are not included in the Half Board rate for children age 3 and younger. Guests may bring their own food for children or pay for half board at the property. Meals must be requested 3 days in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for JPY 5500.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: JPY 5500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kanaya Resort
Kanaya Hakone
Kanaya Resort Hakone Hotel
Kanaya Resort Hakone Hakone
Kanaya Resort Hakone Hotel Hakone

Frequently asked questions

Is Kanaya Resort Hakone pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Kanaya Resort Hakone?

As of Jun 4, 2024, prices found for a 1-night stay for 2 adults at Kanaya Resort Hakone on Jun 28, 2024 start from $874.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kanaya Resort Hakone?

Self parking is free at this property.

What time is check-in at Kanaya Resort Hakone?

Check-in start time: 3 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Kanaya Resort Hakone?

Check-out is at 11 AM.

Where is Kanaya Resort Hakone located?

Situated in Hakone, this hotel is within a 5-minute walk of Sengokuhara Onsen and Ōwakudani. Hakone Kowakien Yunessun and Hakone Open Air Museum are also within 3 mi (5 km).

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 18 reviews" "
Rating 8 - Good. 2 out of 18 reviews" "
Rating 6 - Okay. 3 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is super clean and well keeped. Everyone is extremely friendly and the food is really good. I was surprised with all the staff attitude from beginning when I arrived (from the driver to the house staffs) I would love to see a varity of dinning menu in the future. There indooor private onsen is really nice and clean, however, there is no public onsen that people can experience like tradition bath house but its understandable and not a big deal. Overall, this was pleasent experienment and I would recommend everyone give it a try. The price is reseanable included breakfast, dinner, mini bars and cars to drop you off around gora station area. I gave it 8.5 +
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
パン
夕食に出されたバケットとワインは美味しかった。朝食のデザートは、ヨーグルトを器に入れただけでした。預けていた車は、樹木の脂のようなものが結構付いていた。どこに置かれていたのやら。
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
掛け流しのお風呂が素晴らしいです。 冷蔵庫のフリーも嬉しいサービスでした。 お食事は本当に美味しく星付きのレストランでいただくようでした
Stayed 2 nights in May 2020

8/10 Good

minoru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
温泉がとても良く、お肌がツルツルになりました。お食事もとても手の込んだお料理で、ゆっくり過ごすことができました。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever, excellent service, and the food espectacular.
Stayed 1 night in Jun 2019

8/10 Good

pino

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
従業員の方々はとても細かい気配りをしていただいて、気持ち良く過ごすことが出来ました。 フルコースのフランス料理なので2泊はちょっと胃にきつかったです。
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Not sure what is appealing here
Looking at their official website before we booked our stay, we thought this hotel is a place where you can enjoy the highest quality of French cuisine combined with nice onsen experience. The latter part was true - beds are clean and very comfortable, room is very clean and tide, the bath within the room is simply awesome. But the remained half of our expectation turned out false after we had the French dinner. Apparently all the dishes looked great, but everything was simply too salty, thick-tasted, and sometimes too fatty. We, two adults, paid USD900 ish in total for everything including the dinner, and we would give USD400 more or less for other stuffs apart from the dinner, then we couldn't justify the remainder of USD500 for the dinner for two adults... You can have way better dinner experience for two adults at many restaurants in Tokyo only with USD150. Even in this Hakone area, USD300 would afford you way better French dinner courses for two. We liked the hotel staff and their services but this place is simply overpriced given the disappointing food quality.
Stayed 1 night in Jan 2019

10/10 Excellent

masa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
山の中の落ち着いた素敵なホテルです。 部屋に露天風呂が付いておりゆったりくつろげました。アメニティも揃っていますが、女性用の化粧水一式は部屋には無くロビーにお願いすると届けて下さいます。私は自宅から持参しましたので貰いませんでした。お茶やコーヒーも種類豊富。特にお茶は時間毎に違うフレーバーの物を用意して下さっている拘りが。 ディナーはお箸で食べられるフレンチ。一品一品工夫が凝らしてあり目でも楽しめ、量もちょうど良かったです。 夜鳴きそばやミネストローネが食後お部屋で食べられるサービスも有りました。お願いした主人が、急須に入った蕎麦つゆをお茶だと勘違いしたのはご愛嬌。 ホテルの方々は皆さんにこやかでとても親切で、気持ちよく過ごす事ができ良かったです。 又伺う事が出来たらいいな、と思います。
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事、インテリア、ベッド、すべてにおいて最高でした！！スタッフの距離感も、程よく。でも、プロでした！
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Tiffany Ai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
行き届いた宿
スタンダードのお部屋だったのですが、行き届いており、とてもゆっくりのんびりできました。大浴場は無いのですが、個室のお風呂がサイコーで４度も入ってしまいました。食事は和食の味を加えたフレンチです。海外出張から帰国した直後で和食を求めてそうと知らず予約したのですが、軽く、量も丁度良く、素晴らしい晩餐でした。また朝食は和食もありましたので、和食をと思っていた私にとってとても嬉しい朝食となりました。私たちの再訪したい宿の一つです。
Stayed 1 night in Feb 2018

General hotel information

Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0
Address
1251-16 Sengokuhara, Hakone, Kanagawa