Ratings based on 26 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom na
Superb food. Exceptionally friendly staff.Posted Apr 11, 2015
Staff were unbelievably helpful and friendly. Room was fine for our purposes. Food was extremely nice and there was lots of it!! Only negative was the banging pipes in early hours of the morning. However perhaps it was karma as my baby probably disturbed some people by crying in the night!
by A verified travelerfrom essex
Noisy hotel with rude staffPosted Mar 14, 2015
Pros: Quaint location
Cons: Customer service of the manager could be improved. The website was inaccurate. The price for a night is about three times what the room is worth
The hotel failed to inform us that there would be a party below our room the night of our stay, we had banging music until 11:30 and then children running down the corridor and chatting outside our room for a further hour. The walls are plaster board so every sound shakes the rooms. We managed little sleep and when we tried to politely ask the lady in charge why we weren't informed about the party (we were told from their website guests are informed of events taking place before their stay) she was rude to us, and told us that they are a pub not a hotel and events occur every weekend, she said the website was wrong and did not apologise once. Her attitude was aggressive and left me and my partner quite flustered and upset. We didn't eat the breakfast as I found a hair in mine and there were children screaming in the breakfast room - normally we would understand that these problems are unavoidable sometimes but tha really was the final straw for us!
for Everyoneby A verified traveler
Lovely Find!Posted Feb 17, 2015
Found this hotel by chance looking for a surprise Valentines night getaway - was an wonderful stay with easy access from London, on the edge of the New Forest(which we explored on the Sunday.) Friendly, helpfull staff, lovely cosy Pub feel to the bar with open fires, great real ales and separate restaurant with 1st class food(the specials we had were amazing!) Great full English Breakfast too!(popular with non-residents too-good sign!)Very clean, spacious (superior) bedroom with en suite bathroom, the Mrs was suitably impressed as was I, highly recommended!
for Business Travelersby Dfrom Downham market
after a series of visitsPosted Jan 31, 2015 on Hotels.com
Have stayed a few times and although the better quality rooms are very good the standard grade ones come with an over bath shower and are therefore preferable. All of staff are friendly and almost all are competent. The food is good and portions are generous. Ease of access to motorway is a good point.
for Business Travelersby Paulfrom Birmingham
One night stayPosted Jan 30, 2015 on Hotels.com
The hotel and staff were excellent, however the rooms are a little dated.
for Familiesby Peterfrom Channel Islands
Good family hotel.Posted Jan 6, 2015 on Hotels.com
The staff were excellent and very welcoming. The room over the function room was noisy on New Year's Eve. Sadly there were some minor cosmetic issues in the room which required attention and were easy to rectify. We would return. Food was very good and served without undue delay. Thoroughly enjoyed our stay
for Business Travelersby Stevefrom East Yorkshire
Excellent stay!Posted Nov 29, 2014 on Hotels.com
Excellent stay and great value for money. Lovely food!
for Business Travelersby Andrewfrom Durham
Very NicePosted Nov 27, 2014 on Hotels.com
Excellent hotel, very friendly & helpful staff. I was running late in the morning and had to skip breakfast, only to be offered a bacon sandwich to take with me!!. Excellent!!.
for Everyoneby A verified traveler
Nice English pub hotelPosted Nov 19, 2014
Lovely night away as a couple. Great food in the restaurant and drinks by an open fire in pub after.
for Familiesby Lesleyfrom Cardiff
Eat in the restaurantPosted Nov 11, 2014 on Hotels.com
stayed for one night...food in the restaurant was fantastic (both dinner and breakfast). unfortunately did not sleep too well there was noise from a generator or something, which kept kicking in and out. Staff really went the extra mile to find a charger for my phone.... I'd left mine at home, they were kind and helpful to me...Thank You!!!