Ratings based on 64 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
97% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Norfolk

If you want to be in the centre of things...

Posted Apr 20, 2015
Pros: it was in a handy position, had good parking in the centre of town. Evening mealt was acceptable but the breakfasts were very good - friendly staff
Cons: painting the window frames!!
Location: Centre of town and although we didn't visit - Jane Austin's house is very nearby. Winchester also lovely
We booked 2 rooms for 2 nights as we were staying for a nearby wedding, The hotel is old, parts are Tudor I believe and so its a bit creaky. The staircase and hall are rather lovely and the dining room and lounge are well decorated. The paint on the window frames etc is flaking and the place could do with a little update but if you are staying on a budget it was well worth the money we paid. It is right on the main road but we were on the back of the hotel and heard no noise.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom kent.

Good price. Great staff

Posted Mar 11, 2015
Pros: The bar, restaurant and decor were nice.
Cons: The tv signal was bad in the room. More info about the history of the hotel would have been nice as it has a lot of history.
Location: Right in the middle of the high street with free parking. Ideal for visiting Jane Austens house 2 miles away.
Was pleasantly surprised for what we paid. Nice hotel in good central location. Good food at amazing prices too. Walls of room were thin but I always pack earplugs for this sort of thing! Would recommend for a short stay.
2 out of 5
by A verified traveler

Just about got what we paid for

Posted Feb 5, 2015
Reception, bar etc okay Upstairs stair carpet dirty Room cold on arrival, bathroom dirty, toilet pan not seen bleach !!!
5 out of 5
Recommended
for Business Travelers
by Mr Leefrom Cardiff

Hidden Gem

Posted Jan 31, 2015 on Hotels.com
I've stayed in a lot of Hotels, and I was impressed with this one... It's a Gem of a Find. The Desk Manager was very helpful and Friendly.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Business Trip stay

Posted Jan 12, 2015 on Hotels.com
one night business stay, no dinner as ate out.
4 out of 5
Recommended
for Families
by A verified traveler

Old but Excellent

Posted Jan 7, 2015 on Hotels.com
Great atmosphere, service, and dining in hotel. Floor sloped a bit, but this is an older building and it was a small tradeoff for character. Very nice staff and a great experience for the $.
3 out of 5
Recommended
for Families
by A verified traveler

No curtain

Posted Dec 29, 2014 on Hotels.com
Large cosy room but big window in alcove had no curtain so let light in from streetlight, will be worse when sun rises earlier. Good breakfast
3 out of 5
Recommended
for Business Travelers
by Richardfrom Leeds

OK, bit dated.

Posted Dec 29, 2014 on Hotels.com
OK. Bit dated
3 out of 5
Recommended
for Business Travelers
by Peterfrom Newport

Swan hotel

Posted Dec 24, 2014 on Hotels.com
Staff were friendly but room was very tired and needed decorating
5 out of 5
Recommended
for Families
by Paulinefrom Chesterfield

Swan Hotel, Alton, Hants.

Posted Dec 7, 2014 on Hotels.com
Staff v. helpful, beyond call of duty. Supper lovely, breakfast too. Shall stay again. Noticeably better than last visit.